Hi Jason,
you, an intelligent and bright person and brilliant communicator, are writing between your lines:"There are neither well defined processes at FXCM nor I would want to write about".
Each well defined process is able to catch a hypothetical case or it is not well defined otherwise.
The cherry on top is the term "I cannot speculate..." ...
You, who is in the know is in the need to speculate about the processes of FXCM?
This is excellent! Jason, you made my day. Thank you. God bless you.
Honestly: Do you really not know or are you not entitled to say?
Well - this is the commission. Nice from FXCM to get priorities right. Are you sure that it was question 4 and not question 3?
Would it raise some interest in you, that the Swap-information (question 1) is working well in demo but not in live?
--> MarketInfo(Symbol(), MODE_SWAPLONG) or MarketInfo(Symbol(), MODE_SWAPSHORT)
But if issue #1 works on demo, issue #4 is in the concept phase but not in demo and for issue 2,3,6 are no plans to restore the functionality then there is in fact some mismatch. Especially because you wrote some days ago about issue #3 that there is a work in progress and are now writing the same words about issue #4.
Can you check with the tech departement again, please? Techies tend to overspecify things in communication which leads to confusion in the marketing people.
Is it too much of a hassle for FXCM to write some mails to their customers having both demo and live accounts about the ongoing changes which might affect the customers risk management? I came to it by chance this weekend while I was testing an EA on GER30 and was astonished that the risk calculation went hayward because 1 Pip == 100 Points now where 1 Pip was 1 Point earlier...
Best regards and thank you in advance for clarification.
Naddmer
Disliked{quote} Hi Naddmer, I cannot speculate on how a hypothetical case would be treated.Ignored
Each well defined process is able to catch a hypothetical case or it is not well defined otherwise.
The cherry on top is the term "I cannot speculate..." ...
You, who is in the know is in the need to speculate about the processes of FXCM?
This is excellent! Jason, you made my day. Thank you. God bless you.
Honestly: Do you really not know or are you not entitled to say?
Disliked{quote}In regards to questions 1 to 6 from your earlier post, there is a solution in the works for question 4.Ignored
DislikedFor questions 1, 2, 3 and 5, it turns out that these are all related to how the MT4 platform is linked to our back office to enable single sign-on functionality. This functionality allows FXCM clients to log into multiple platforms (MT4, Mirror Trader, Trading Station Desktop, Mobile and Web) with one username and password to use different platforms depending on whether they are at home, work or traveling or for different trading strategies. While there are no plans to restore the functions you mentioned in your questions at this time, I will post...Ignored
--> MarketInfo(Symbol(), MODE_SWAPLONG) or MarketInfo(Symbol(), MODE_SWAPSHORT)
But if issue #1 works on demo, issue #4 is in the concept phase but not in demo and for issue 2,3,6 are no plans to restore the functionality then there is in fact some mismatch. Especially because you wrote some days ago about issue #3 that there is a work in progress and are now writing the same words about issue #4.
Can you check with the tech departement again, please? Techies tend to overspecify things in communication which leads to confusion in the marketing people.
DislikedIn regards to question 6, the extra two digits past the decimal point that you see on your demo GER30 pricing allow for more accurate pricing and open up the possibility for tighter spreads on CFD trades. This is similar to how forex prices used to be quoted to the pip (4 digits after the decimal) but are now quoted to the tenth of a pip (5 digits past the decimal). This decimal pricing for CFDs is currently being tested on demos and will soon be rolled out to live accounts.Ignored
Best regards and thank you in advance for clarification.
Naddmer