Tickmill in place of Armada Markets Broker | Forex Factory

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Tickmill in place of Armada Markets Broker

  • #1
  • First Post: Jan 2, 2015 10:14am Jan 2, 2015 10:14am
Hi all.
This is the email that Armada customers have received :

"Armada Markets has continuously grown and expanded over the years. Our monthly trading volume exceeds $25 billion and our close to 20,000 Clients come from more than 140 countries. We are constantly ranked among top 10 global brokers based on trading conditions and terms. We could not have done this without your continuing trust and support.
Today we have 2 great news to share with you!
Firstly, starting from 2015 Armada Markets will focus mainly on providing liquidity and services to banks, brokers and hedge funds.
Secondly, we are proud to announce that starting from January 1st, 2015 FSA authorized and regulated company Tickmill Ltd (www.tickmill.com) will continue providing you with first-class trading services. With a wide range of new instruments excellent trading terms and conditions, Tickmill is ready to take your trading experience to the next level!
What does it mean to you?
Trading conditions and systems, ECN liquidity, quality of customer service and support stay the same and Tickmill’s team will work hard to improve services even further. You will keep the same account login credentials and use the same MetaTrader 4 terminal. So you continue trading as usual!
What improvements will Tickmill bring?
You can expect the following additional benefits:
Strong protection and security as Tickmill is authorized and regulated by the FSA.
Your funds will be kept segregated in the top-rated banks under the supervision of the FSA.
New trading instruments such as DAX, S&P500, Nasdaq and Dow Jones stock indices and commodities.
New account base currencies - CHF, AUD, SGD.
A number of new payment options.
Improved deposit and withdrawal processing.
Improved web-based Client Area.
New and improved IB compensation scheme.
IB Room with great and simple set of tools, so that anyone can now become our IB ."

PS :
Tickmill is authorised and regulated by FSA of Seychelles Islands.
  • #2
  • Jan 9, 2015 9:19am Jan 9, 2015 9:19am
Quoting redoktober
New and improved IB compensation scheme.
IB Room with great and simple set of tools, so that anyone can now become our IB .
Does anyone know what this IB stands for?
  • #3
  • Jan 13, 2015 2:52pm Jan 13, 2015 2:52pm
Quoting ARTjoMS
{quote} Does anyone know what this IB stands for?
Introducing Broker
  • #4
  • Mar 7, 2015 2:18pm Mar 7, 2015 2:18pm
My exprience is they are very good at stop hunting.
so when you place a stop, beaware of it.
  • #5
  • Mar 9, 2015 2:40am Mar 9, 2015 2:40am
Quoting ihyunsoo
My exprience is they are very good at stop hunting. so when you place a stop, beaware of it.
? I've tried several traders, but never noticed anything suspicious about Tickmill for that matter. I rather got the impression they do not stop hunt. Another thing is than when the market is going wild, like before news, every broker will raise its spread but that is normal.
  • #6
  • Mar 9, 2015 3:15am Mar 9, 2015 3:15am
Quoting ihyunsoo
My exprience is they are very good at stop hunting. so when you place a stop, beaware of it.

Sometimes stops are not triggered on their exact points and it's a commonplace for volatile market. Volatilty can be measured with Tick Volume - when it's increased market becomes to move faster and getting unstable in terms of liquidity. I am used to work around with SL and TP at Tickmill using several of low volume trades rather than one big volume trade. Common sense says that the lower is volume of trade the more are chances to receive less slippage at closing during volatile times.
  • #7
  • Edited 8:02am Mar 14, 2015 6:50am | Edited 8:02am
they catch every stops to touch before reverse direction with negative slippage this case is News very accurate even 0.00 profit then
hugy nagetive balance. but mainly they do stop hunting very accurate. This and commssion is their profit every day. Hugy gain for them
order 95.435 over,but touched 95.312 more than 12pips( slippage+spread) before reverse direction 100% pecfect hunting. even 0.0000% profit
Attached Image (click to enlarge)
Click to Enlarge Name: nagetiveSlpige102.jpg Size: 169 KB
  • #8
  • Apr 6, 2015 7:40am Apr 6, 2015 7:40am
I use tickmill over 1 year, have no exprience others.
Tickmill customer service is very poor. It seems like one man business.
today I can't get clientarea password, they said it is tech problem.
It takes 5hours until now, still has not solved
  • #9
  • Apr 8, 2015 8:08am Apr 8, 2015 8:08am
I will be the official representative of Tickmill on this forum and will not create a new thread as this one pretty much covers all topics related to our operations. For any general questions or inquiries do not hesitate to contact me via personal message or via email [email protected], for more technical questions please refer to our support at [email protected].
I will do my best to produce a fast and adequate response whenever possible.

For now I would like to share some news we have - WebMoney is now available for deposits and withdrawals. This method is available on english and russian versions of our web page and for USD and EUR accounts.

More updates to follow!
  • #10
  • May 4, 2015 9:03am May 4, 2015 9:03am
Quoting ihyunsoo
I use tickmill over 1 year, have no exprience others. Tickmill customer service is very poor. It seems like one man business. today I can't get clientarea password, they said it is tech problem. It takes 5hours until now, still has not solved
what do you mean with cant get client area password, but you've been there for a year. well, I've got no complaint with their support, well knowledge, but their absent are could be another bother, not yet coverage 24 hours timeline support. personally I keep their skype Id as my contact, best way to chat with them.
and to resolve your problem, seem the representative finally arrive at FF. he/she should assist you, or perhaps you just get the issue fixed already.
  • #11
  • Jun 7, 2015 3:15pm Jun 7, 2015 3:15pm
It's all been decent with Tickmill up until this past week were I made some large gains. Although I haven't made any official complaints about the event yet, I will be monitoring all of my accounts closely if anything similar happens again:

I have 7 Accounts running the same strategy the past few weeks. I made gains on all the accounts but noticed Major slippage on Stop Orders on my largest Account. The Accounts are all ECN type Accounts.

There were very large differences in the filled Entry Price and the Closing Price of the Trades on the large account when compared to all my other accounts I control. Differences of 20 - 50 points. While all the other Accounts had Entry and Closing Price differences of less than 1.5 pip!

Another thing I find every Strange My largest Account #1 and Accounts #2 and #3 are located on a VPS with a 2.3 millisec delay to Tickmill's servers.
All my other Accounts are located on a Server in Canada with a millisec delay of 120.0

So how come I had slippage affect only my largest account? Even though the Largest Account should have less of a delay in fill than my other Accounts? Accounts 2 and 3 Had no issues whatsoever and are located on the same VPS...

I split my funds up for this exact reason, to Monitor any large discrepancies in service provided by Tickmill

I will be monitoring my account(s) closely now, if anything happens again I will be making a complaint to Tickmill aswell as ForexPeaceArmy, and of course letting all of my colleagues know about Tickmill's so called "Slippage" on all of the Forums I am an active member of.
It's hard enough making money trading Forex, then to have major discrepancies in "slippage" on just my largest Account (located on VPS) is a big Red flag!

I have transferred most of my funds to one of my smaller accounts and am going to see if the discrepancies in "Slippage" follow the Account with the most money.

Since this is a one time occurrence (even though it affected a total of 8 Trades on the large Account over a period of several hours) I have not bothered to make much noise. But am letting other member's of this forum know that it is a smart idea to split your funds into several accounts you might just catch onto something!

If the above mentioned scenario does not happen again I sincerely apologize to Tickmill for bashing it's good reputation and will make it known here within a few weeks time after I see if this type of event happens again.

If Tickmill representative(s) would like to investigate for themselves I am more than willing to provide more information

Thanks,
Rparm.
A Positive Mind, and Positive Spirit lead to True Happiness
  • #12
  • Jul 7, 2015 7:51am Jul 7, 2015 7:51am
Hello Rparm,
It is sad to hear that you had such an issue. Did you try to contact support team regarding this problem? If you didn't I would kindly ask you to turn to support and find out what was the reason. It will be beneficial for both.
  • #13
  • Jul 13, 2015 6:25am Jul 13, 2015 6:25am
Quoting Tickmill
Hello Rparm, It is sad to hear that you had such an issue. Did you try to contact support team regarding this problem? If you didn't I would kindly ask you to turn to support and find out what was the reason. It will be beneficial for both.
Hello Tickmill, do you offer cTrader platform or just MT4?

Which additional licenses is Tickmill planning on obtaining besides the current one you have in the Seychelles?

Thanks.
  • #14
  • Jul 13, 2015 7:04am Jul 13, 2015 7:04am
Hello,
We offer only MT4 platform at the moment.
We are going to obtain EU licence very soon and will let you know as soon as we get it.
  • #15
  • Jul 31, 2015 7:36am Jul 31, 2015 7:36am
Quoting Tickmill
Hello, We offer only MT4 platform at the moment. We are going to obtain EU licence very soon and will let you know as soon as we get it.
Does Tickmill have an EU licence yet?
  • #16
  • Sep 4, 2015 7:19am Sep 4, 2015 7:19am
Tickmill has FSA Seychelles licence.
  • #17
  • Sep 17, 2015 4:31am Sep 17, 2015 4:31am
Quoting Tickmill
Tickmill has FSA Seychelles licence.
so do you have plan add more regulations?
  • #18
  • Sep 21, 2015 1:43am Sep 21, 2015 1:43am
Yes, we do have such plans
  • #19
  • Oct 11, 2015 5:24am Oct 11, 2015 5:24am
Is anybody having problems with withdrawal through bankwire ?
Card withdrawal is fast but for bank wire I have been waiting
for more than 2 weeks and still no money.
I was really satisfied with Armada before and never had such problems.
  • #20
  • Oct 12, 2015 2:29am Oct 12, 2015 2:29am
Quoting Rparm
It's all been decent with Tickmill up until this past week were I made some large gains. Although I haven't made any official complaints about the event yet, I will be monitoring all of my accounts closely if anything similar happens again: I have 7 Accounts running the same strategy the past few weeks. I made gains on all the accounts but noticed Major slippage on Stop Orders on my largest Account. The Accounts are all ECN type Accounts. There were very large differences in the filled Entry Price and the Closing Price of the Trades on the large...
Rparm, do you have an update.
Are you still with Tickmill or now with another broker?
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