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Alpari.co.uk Discussion

  • #5,761
  • Apr 2, 2015 1:18pm Apr 2, 2015 1:18pm
I doubt that very much but why not ask them that question directly?
  • #5,762
  • Apr 2, 2015 1:27pm Apr 2, 2015 1:27pm
Quoting neoxis
{quote} If i don't do this they have rights for transfer my funds without my permission???? i really hope not!
Answer:
Quoting DanfromETX
- Accounts have been created at ETX for all clients of Alpari (UK), but theres no pressure on you to use them. You have a choice, you can either opt in to receive your funds into your ETX account when theyre released by the Special Administrators, or you can continue to correspond directly with the Special Administrators by yourself.
So they simply have set up accounts on behalf of all, and anyone is free to use it (immediately, if you fund it, or later, if you assign them to recover your alpari money) or not.
  • #5,763
  • Apr 2, 2015 1:34pm Apr 2, 2015 1:34pm
i have to say i got an email from ETA and it made me wonder if my positions are even closed
what the hell is going on..it seems this thread is the only portal to find out what the hell is going on

the regulator is blody crap..useless

the dont seem to be doing a bloody thing
  • #5,764
  • Apr 2, 2015 1:37pm Apr 2, 2015 1:37pm
Quoting DanfromETX
Hi there, My name is Daniel and Im an employee of ETX Capital. I just want to address a couple of the points that people have been talking about on here; - Accounts have been created at ETX for all clients of Alpari (UK), but theres no pressure on you to use them. You have a choice, you can either opt in to receive your funds into your ETX account when theyre released by the Special Administrators, or you can continue to correspond directly with the Special Administrators by yourself. - I think a lot of the discussion on here is centred around the...
Dan

This is about the wisest thing ETX could have done to post in this forum on matters which is of great concern to us traders.

I can understand that your company made a mistake by sending out different emails with different offerings but it was a crucial mistake on your behalf. Your rep who phoned me yesterday completely denied this and that is unforgiven.

I hope you can see the tremendous unhappiness amongst us. Most of our concerns have not been addressed properly and a complete lack of constant information has contributed to this.

The process of refunding us is too slow and not acceptable at all. Offering credit lines is unethical . You will be drawing in traders who are desperate to get their funds and this will result in losses on behalf of those who are eager to trade. We know what your agenda is with this.

I hope my fellow traders will not be lured into this . We are all in a disadvantage due to Alpari's insolvency and the least your company can do is to treat the former clients of Alpari with respect and dignity and to NOT exploit them whilst in this vulnerable position.

Gerhard
Never Ever Give Up!
  • #5,765
  • Apr 2, 2015 2:04pm Apr 2, 2015 2:04pm
Quoting Cobra
{quote} Dan This is about the wisest thing ETX could have done to post in this forum on matters which is of great concern to us traders. I can understand that your company made a mistake by sending out different emails with different offerings but it was a crucial mistake on your behalf. Your rep who phoned me yesterday completely denied this and that is unforgiven. I hope you can see the tremendous unhappiness amongst us. Most of our concerns have not been addressed properly and a complete lack of constant information has contributed to this. The...
100% agree..ETA should be helping us to get our money quick..once we have money we can start potentially thinking about where we can place funds to make some cash..I am in the process of trying to buy a car and i dont have the budget to get exactly what i want because the adminstrator have my money..there no interest accumulation or even a peep from them..We are all depending/praying on a body to do the right thing

Like watching paint dry, analogy comes to mind
  • #5,766
  • Apr 2, 2015 2:29pm Apr 2, 2015 2:29pm
Quoting Cobra
{quote} Dan This is about the wisest thing ETX could have done to post in this forum on matters which is of great concern to us traders. I can understand that your company made a mistake by sending out different emails with different offerings but it was a crucial mistake on your behalf. Your rep who phoned me yesterday completely denied this and that is unforgiven. I hope you can see the tremendous unhappiness amongst us. Most of our concerns have not been addressed properly and a complete lack of constant information has contributed to this. The...
I'm with you
myfxbook: neoxis
  • #5,767
  • Apr 2, 2015 2:38pm Apr 2, 2015 2:38pm
So. Can we welcome ETX or better to wait
  • #5,768
  • Apr 2, 2015 2:45pm Apr 2, 2015 2:45pm
Quoting Asifmanu
So. Can we welcome ETX or better to wait
It's your decision...in my eyes there is no benefit for go with etx. They said cannot change or speed up the process for have your funds back. So i will stay away for now and keep going with fscs.

If ETX will make pressure to kpmg for have money back soon maybe i can change idea but it is unlikely that it will happen.
myfxbook: neoxis
  • #5,769
  • Apr 2, 2015 2:54pm Apr 2, 2015 2:54pm
Quoting DanfromETX
1) Were in direct contact with the Alpari (UK) Special Administrators and during the coming weeks we are expecting them to update their portal. Every client who signs up with us will receive a dedicated personal manager to keep you updated regarding how everything is going.

1) Were in direct contact with the Alpari (UK) Special Administrators and during the coming weeks we are expecting them to update their portal.

What you mean?? what update are you talking about on the claim portal?
myfxbook: neoxis
  • #5,770
  • Apr 2, 2015 3:25pm Apr 2, 2015 3:25pm
Quoting DanfromETX
Hi there, My name is Daniel and Im an employee of ETX Capital. I just want to address a couple of the points that people have been talking about on here; ........
hi Dan,
simple question; why should I or anyone open an account with ETX without more information?
what is benefit for me (us)?
can I withdrawn my funds at any time?
if I register with ETX does that mean that I can't continue process with FSCS or KPMG?
I'm sure that rest of the community have more questions, to whom we can address those questions?

from everything that I have seen so far it is look to me that EXT is doing a "favor" to ex Alpari clients.

Quoting DanfromETX
Were in direct contact with the Alpari (UK) Special Administrators and during the coming weeks we are expecting them to update their portal. Every client who signs up with us will receive a dedicated personal manager to keep you updated regarding how everything is going.
this sentence peculiarly bothers me why you have direct contact with JSA and we stay in dark and during that time my personal info was sell to unknown company to me.
Forex can only be understood backwards, but it must be traded forwards.
  • #5,771
  • Apr 2, 2015 4:34pm Apr 2, 2015 4:34pm
Quoting prozor7
{quote} hi Dan, simple question; why should I or anyone open an account with ETX without more information? what is benefit for me (us)? can I withdrawn my funds at any time? if I register with ETX does that mean that I can't continue process with FSCS or KPMG? I'm sure that rest of the community have more questions, to whom we can address those questions? from everything that I have seen so far it is look to me that EXT is doing a "favor" to ex Alpari clients. {quote} this sentence peculiarly bothers me why you have direct contact with JSA and we...
I agree, please answer this mans questions. AND NO GENERIC ANSWERS easily found on your website, or JS's website. Do some actual research to show us at least you understand what we are going though and have our best interest at heart...

(I dont want to have to go back and work for someone again because ETX, JSA and toothless FSCS cnt be asked doing their Fckn job right)
  • #5,772
  • Apr 2, 2015 5:37pm Apr 2, 2015 5:37pm
hi dan,
In case if we agree with ETX , and if we dont want to trade. Is it possible to widraw our fund through ETX.
  • #5,773
  • Apr 2, 2015 11:00pm Apr 2, 2015 11:00pm
[quote=DanfromETX;8181990]Hi there, My name is Daniel and Im an employee of ETX Capital. I just want to address a couple of the points that people have been talking about on here; - Accounts have been created at ETX for all clients of Alpari (UK), but theres no pressure on you to use them. You have a choice, you can either opt in to receive your funds into your ETX account when theyre released by the Special Administrators, or you can continue to correspond directly with the Special Administrators by yourself. - I think a lot of the discussion on here is centred around the following What are the advantages with going with ETX instead of staying with the current process? Traders should note that people who decide to go with ETX will not receive their funds either faster or slower than if they go via the special administrators, but ETX can offer the following; 1) Were in direct contact with the Alpari (UK) Special Administrators and during the coming weeks we are expecting them to update their portal. Every client who signs up with us will receive a dedicated personal manager to keep you updated regarding how everything is going. 2) As the support portal is only provided in English we can also provide language support and guidance for any clients who do not speak English. 3) In the event that the Alpari (UK) Special Administrators process all funds in USD, we are able to convert any re-directed funds into the base currency of your account with ETX Capital, removing the inconvenience and cost of having to make the conversion yourself. 4) There has been some discussion on here about possible credit people in some countries received e-mails including a mention of it whilst others did not. We hold up our hands on that one it was our mistake and we apologise for it. The details about possible credit should have been on all the e-mails, regardless of language or country. Were waiting for the special administrators to give us details on the balances of accounts and the time frame in which former Alpari (UK) clients can expect to receive their money once we know that, we will be looking into offering a credit facility for those who choose to go with us. Once we have enough information from the Alpari (UK) Special Administrators we will inform clients of any facilities for credit or promotions which are available to them based on specific criteria. (Basically, theres no one size fits all here the amount of credit available to each client is likely to be different. 5) In the meantime, if you decide to receive your funds via ETX and want to start trading with us, you can start using your account right away. New deposits will be eligible for bonus offers, and as ETX clients you will have access the full range of free seminars and webinars available to all ETX traders. I hope that this clears up a few points for people.[/quote

Dan, when you say all AlPari clients does that include negative balance clients as well?
  • #5,774
  • Apr 3, 2015 12:40am Apr 3, 2015 12:40am
Quoting Cobra
{quote} Dan This is about the wisest thing ETX could have done to post in this forum on matters which is of great concern to us traders. I can understand that your company made a mistake by sending out different emails with different offerings but it was a crucial mistake on your behalf. Your rep who phoned me yesterday completely denied this and that is unforgiven. I hope you can see the tremendous unhappiness amongst us. Most of our concerns have not been addressed properly and a complete lack of constant information has contributed to this. The...
  • #5,775
  • Apr 3, 2015 2:47am Apr 3, 2015 2:47am
Hi, guys

i have question, were anyone of you contacted from FSCS to claim your money? Or do i have to contact them?

Thanks.

Quote
If you selected "Yes" this did not automatically assign your claim to the FSCS. The FSCS will contact you in due course. You do not need to contact them. Please note that the amount of the claim for which you should seek compensation should be whichever is the greater of your Client Money Entitlement or your Contractual Claim Amount (if they are different). This information is contained on your "Client Claim Summary"...
  • #5,776
  • Apr 3, 2015 3:46am Apr 3, 2015 3:46am
Quoting Asifmanu
hi dan, In case if we agree with ETX , and if we dont want to trade. Is it possible to widraw our fund through ETX.
Yes but you must wait anyway the transfer from fscs/kpmg for withdraw.
myfxbook: neoxis
  • #5,777
  • Apr 3, 2015 3:47am Apr 3, 2015 3:47am
Quoting mojo123
Quoting DanfromETX
Hi there, My name is Daniel and Im an employee of ETX Capital. I just want to address a couple of the points that people have been talking about on here; - Accounts have been created at ETX for all clients of Alpari (UK), but theres no pressure on you to use them. You have a choice, you can either opt in to receive your funds into your ETX account when theyre released by the Special Administrators, or you can continue to correspond directly with the Special Administrators by yourself. - I think a lot of the discussion on
...
Are you mad???? you have a debt with alpari now you should pay your debt to them! You cannot have any deal.
myfxbook: neoxis
  • #5,778
  • Apr 3, 2015 3:47am Apr 3, 2015 3:47am
Quoting freeForexMan
Hi, guys i have question, were anyone of you contacted from FSCS to claim your money? Or do i have to contact them? Thanks. {quote}
For now no one contacted they advice to look the next announcement in their website.
myfxbook: neoxis
  • #5,779
  • Apr 3, 2015 4:43am Apr 3, 2015 4:43am
Quoting neoxis
{quote}{quote} Are you mad???? you have a debt with alpari now you should pay your debt to them! You cannot have any deal.
u have to understand we are all different..some of us trade because theres a urge to gamble..he is a gambler most likely..this kind of person is a brokers dream
  • #5,780
  • Edited 5:09am Apr 3, 2015 4:57am | Edited 5:09am
Quoting nAVIN2007
{quote} u have to understand we are all different..some of us trade because theres a urge to gamble..he is a gambler most likely..this kind of person is a brokers dream
what a question he posted navin. he should already had a letter from kpmg for lead him to pay his debt.

So the answer is really obvious. unless he has received the email??? dunno how can etx give him money.

With negative balances i intend someone with less 0 balance. If he's talking about some loss is different.
myfxbook: neoxis
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