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Alpari.co.uk Discussion

  • #5,461
  • Mar 26, 2015 11:56am Mar 26, 2015 11:56am
Quoting wantsomepips
Sorry people, but to me it does not look like this deal would make us get to your funds faster. In best case they will give you a "credit" for the amount that is equivalent to your claim and you will be able to trade it only. Money will be available for withdraws when you would have it from KPMG or FSCS anyway.
Oops, you posted this while I was typing. I agree completely!

op
  • #5,462
  • Mar 26, 2015 12:10pm Mar 26, 2015 12:10pm
Quoting wantsomepips
I guess I was wrong, on CNBC there is EXT rep in studio and he is saying that they will help customers to get their money faster and they will let clients withdraw their money if they want.
The only way they can do this is to have the client transfer to ETX their rights in whatever funds are expected to be due via the FSCS or KPMG, and then advance that amount of money to the client in a new ETX account. If they put no restrictions on withdrawals then there's absolutely nothing to stop a huge number of clients taking their offer then withdrawing all their funds, leaving ETX out of pocket until the FSCS/KPMG payments are made.

If they do this, I'll wager that they'll limit the offer to clients who had <50k with Alpari (or at least only offer it for up to £50k) and had no trades open on 15 Jan.

We'll see!

op
  • #5,463
  • Mar 26, 2015 1:51pm Mar 26, 2015 1:51pm
Quoting tayette
but they do not have MT5
MT5 Worked wonders for me
  • #5,464
  • Mar 26, 2015 1:51pm Mar 26, 2015 1:51pm
Someone received email from etx?
myfxbook: neoxis
  • #5,465
  • Mar 26, 2015 1:59pm Mar 26, 2015 1:59pm
Any advice, should i stay or should i Go, currently using Oanda ATM and i must say their online trading platform takes getting used to but its great. I loved MT5 by alperi but that went to hell and from what i understand ETX don't offer MT5
  • #5,466
  • Mar 26, 2015 2:06pm Mar 26, 2015 2:06pm
Quoting GreatnessV10
Any advice, should i stay or should i Go, currently using Oanda ATM and i must say their online trading platform takes getting used to but its great. I loved MT5 by alperi but that went to hell and from what i understand ETX don't offer MT5
Let's see.. you will be able to withdraw your fund once you are inside etx capital.
myfxbook: neoxis
  • #5,467
  • Mar 26, 2015 2:12pm Mar 26, 2015 2:12pm
Quoting neoxis
Someone received email from etx?
No.I had open chf trades ,guess that's the reason.
  • #5,468
  • Mar 26, 2015 2:16pm Mar 26, 2015 2:16pm
http://forexmagnates.com/etx-capital...k-acquisition/
myfxbook: neoxis
  • #5,469
  • Mar 26, 2015 2:23pm Mar 26, 2015 2:23pm
https://twitter.com/ETXCustomerCare twitter ETX Capital Helpdesk created for alpari customers.
myfxbook: neoxis
  • #5,470
  • Mar 26, 2015 2:27pm Mar 26, 2015 2:27pm
Quoting neoxis
https://twitter.com/ETXCustomerCare twitter ETX Capital Helpdesk created for alpari customers.
lol make me feel warm and fuzzy inside

they definitely have a good marketing team...
  • #5,471
  • Mar 26, 2015 3:41pm Mar 26, 2015 3:41pm
Quoting neoxis
Someone received email from etx?
yes, I sent them in the morning and got this reply.

Dear
,
Thank you for your email. There is no need for you to do anything at present, ETX Capital and KPMG will be working together in the coming weeks to ensure that you are provided with all of the relevant information. You should expect to receive further correspondence from us next week.
Should you have any questions in the meantime regarding ETX Capital, our facilities or products please do not hesitate to contact us at [email protected].
Kind Regards
Client Support
  • #5,472
  • Mar 26, 2015 3:55pm Mar 26, 2015 3:55pm
Quoting WayToGo
{quote} yes, I sent them in the morning and got this reply. Dear , Thank you for your email. There is no need for you to do anything at present, ETX Capital and KPMG will be working together in the coming weeks to ensure that you are provided with all of the relevant information. You should expect to receive further correspondence from us next week. Should you have any questions in the meantime regarding ETX Capital, our facilities or products please do not hesitate to contact us at [email protected]. Kind Regards Client Support
Thanks man what you think about this deal?

My concern is just if they acquired clients list
that doesn't could be sure all funds will be transfered on etx capital at the same time than when they open us an account
they may just make a credit of money for let active the account but maybe you cannot withdraw until they not receive your fund from fscs or kpmg??
this is a good question to place to etx.
myfxbook: neoxis
  • #5,473
  • Mar 26, 2015 4:16pm Mar 26, 2015 4:16pm
Quoting neoxis
{quote} Thanks man what you think about this deal? My concern is just if they acquired clients list that doesn't could be sure all funds will be transfered on etx capital at the same time than when they open us an account they may just make a credit of money for let active the account but maybe you cannot withdraw until they not receive your fund from fscs or kpmg?? this is a good question to place to etx.
I hope we will have the authority to withdraw our cash in full.
If it will be like this, I may trade there and don't transfer money
  • #5,474
  • Mar 26, 2015 4:56pm Mar 26, 2015 4:56pm
this is rediculious we have simply being stallled to they can find a potential buyer for the client list..i refused the amount they wanted me to settle based on no interest..and yet i havent heard a peep from them ..not happy
  • #5,475
  • Mar 26, 2015 5:33pm Mar 26, 2015 5:33pm
Quoting nAVIN2007
this is rediculious we have simply being stallled to they can find a potential buyer for the client list..i refused the amount they wanted me to settle based on no interest..and yet i havent heard a peep from them ..not happy
me to, i sent them an email a week ago.... still nothing back, but now they found a buyer for the client list i don't think they will be in any rush to answer queries regarding our claims... i think we are just going to have to accept this, hopefully there arent any restrictions on withdrawing our funds from ETX
  • #5,476
  • Mar 26, 2015 8:10pm Mar 26, 2015 8:10pm
ETX Market maker? ECN?
  • #5,477
  • Mar 27, 2015 1:48am Mar 27, 2015 1:48am
Does ETX Capital have my money?
ETX Capital does not currently hold your funds. In order to ensure that your transition to ETX Capital is as easy as possible we are currently offering clients the facility to transfer their frozen funds expected back from the Financial Services Compensation Scheme directly into their ETX Capital accounts. This can be done by simply clicking the ‘Yes, transfer my funds’ button on the email you have received on 26 March 2015.

How long do I have to wait until I get my money back?
We understand that this is one of the most important questions for you. At present this information will need to be obtained directly from KPMG, we are currently offering the facility for you to transfer your frozen funds expected back from the FSCS directly into your ETX Capital account. This can be done by simply clicking the ‘Yes, transfer my funds’ button on the email you have received on 26 March 2015.

these questions are gay really
its the same process, they say we will still get our money through FSCS
and I didn't receive the email of transfer funds, they are talking about
http://www.etxcapital.co.uk/landing/...i-clients/faq/
  • #5,478
  • Mar 27, 2015 3:14am Mar 27, 2015 3:14am
I think they want to speed up the process like us man. They have paid for this client list...so they will try to transfer as fast as possible money from fscs.
myfxbook: neoxis
  • #5,479
  • Mar 27, 2015 3:18am Mar 27, 2015 3:18am
How do I withdraw my funds once you have them?
You would initially need to complete our secure online withdrawal form which can be accessed via [email protected]. In order to ensure the safety of your funds, once you have made your request we will require that you provide us with a bank statement for the bank account to which you would like your funds returned.

Anyone stay in etx capital know what is this withdrawal form?
myfxbook: neoxis
  • #5,480
  • Edited 3:48am Mar 27, 2015 3:35am | Edited 3:48am
Quoting neoxis
I think they want to speed up the process like us man. They have paid for this client list...so they will try to transfer as fast as possible money from fscs.
yea
my problem, my amount is over than 100k USD
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