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Does anyone have any experience with Dukascopy?

  • #81
  • Feb 20, 2015 5:30am Feb 20, 2015 5:30am
From Dukascopy:
Attached Image (click to enlarge)
Click to Enlarge Name: dukascopy.PNG Size: 35 KB
  • #82
  • Feb 21, 2015 5:39am Feb 21, 2015 5:39am
Quoting triger88990
Their time execution is still crap, 3-4s to liquidate my trades WTF!!!! and it was during normal trading condition. I see no option but to close my account with them, I can't stand this situation, it's getting really ridiculous.
hi trigger,

any update? i ady submit doc to Dukascopy for acc opening but now a bit worried..

thx.
  • #83
  • Feb 22, 2015 5:48am Feb 22, 2015 5:48am
Quoting mayuka
{quote} hi trigger, any update? i ady submit doc to Dukascopy for acc opening but now a bit worried.. thx.

I's all back to normal business now. I'm not sure but maybe this was because, recently they have made a major upgrade to their platform and it was just a glitch.
  • #84
  • Feb 23, 2015 5:03am Feb 23, 2015 5:03am
It's good to be informed about such things from your broker.
  • #85
  • Feb 25, 2015 4:37am Feb 25, 2015 4:37am
Quoting triger88990
{quote} I's all back to normal business now. I'm not sure but maybe this was because, recently they have made a major upgrade to their platform and it was just a glitch.
hi trigger,

thanks for your update.

cheers..
  • #86
  • Mar 3, 2015 5:14am Mar 3, 2015 5:14am
is anyone facing problem to open the Dukascopy website?
  • #87
  • Mar 3, 2015 5:21am Mar 3, 2015 5:21am
Quoting mayuka
is anyone facing problem to open the Dukascopy website?
Not only their site, but their platforms as well, both live and demo Oo
  • #88
  • Mar 3, 2015 5:29am Mar 3, 2015 5:29am
Quoting staw
{quote} Not only their site, but their platforms as well, both live and demo Oo

yup, seem like that. already email to them, but no reply.

thanks.
  • #89
  • Mar 3, 2015 6:42am Mar 3, 2015 6:42am
Quoting mitch77
Never trust a broker that has a beauty contest
Personally I ONLY trade with brokers that have beauty contests.
Forex is a losers game.
  • #90
  • Mar 3, 2015 7:25am Mar 3, 2015 7:25am
I could definitely log into my live account and even access their webpage from my smartphone. So may be a "beauty contest brokers" are a thing after all?
  • #91
  • Mar 3, 2015 8:03am Mar 3, 2015 8:03am
even i m not been able to log in from any devices...not the platform nor the website
  • #92
  • Mar 3, 2015 11:07am Mar 3, 2015 11:07am
up and running...finally...
  • #93
  • Jul 2, 2015 4:16am Jul 2, 2015 4:16am
The execution of my orders at Dukascopy had big slippage. And with BIG I mean ... Insanely BIG !!! I had an EA running at NFP on Friday 5 june.
Attached Image (click to enlarge)
Click to Enlarge Name: DukaExecution23334224.jpg Size: 154 KB

My orders during normal market conditions had a SL of 9 pips but got regularly executed at 11 pips. I asked a question to my account manager about that slippage but got never an answer. Dukascopy was so kind to pay me (after I requested) about 25% back of the loss I incurred due to the extreme slippage of the NFP order on the inserted picture. For me Dukascopy "Deep Liquidity" was not able to execute my orders in a for me satisfying manner. What does it matter to make strategies if the broker can't execute the orders ?
  • #94
  • Jul 2, 2015 4:40am Jul 2, 2015 4:40am
Quoting CatMan
The execution of my orders at Dukascopy had big slippage. And with BIG I mean ... Insanely BIG !!! I had an EA running at NFP on Friday 5 june. {image} My orders during normal market conditions had a SL of 9 pips but got regularly executed at 11 pips. I asked a question to my account manager about that slippage but got never an answer. Dukascopy was so kind to pay me (after I requested) about 25% back of the loss I incurred due to the extreme slippage of the NFP order on the inserted picture. For me Dukascopy "Deep Liquidity" was not able to execute...
I constantly hear slippage issue. My assumption is it's not due to their liquidity, but due to inefficiency in their order matching system. I also see relatively higher or inconsistant spread variation compared to my other mt4 broker. Perhaps they use old technology or slow server or internet lines? Spend too much money to buy luxurious wrist watches for contest winners or to host miss Dukas beauty contest? If i remember correctly, according to their finance report, their income reduced over 60% last quarter or year...
Simplicity is the ultimate sophistication - Leonardo da Vinci
  • #95
  • Jul 2, 2015 6:30am Jul 2, 2015 6:30am
Quote
I constantly hear slippage issue

During NFP...what a surprise!
  • #96
  • Jul 2, 2015 8:57am Jul 2, 2015 8:57am
Quoting Unabletrader
{quote} During NFP...what a surprise!
Attached Image

I just trade the spike (1min chart) of this afternoon. But on Oanda. Slippage no problem nor for order entry, nor for SL or TP ... in the order of a few pips. Just to compare ...
  • #97
  • Sep 1, 2015 10:28am Sep 1, 2015 10:28am
Today I get 30 pips slippage on Canada's GDP. This is not acceptable.News trader I think you should avoid dukascopy.
  • #98
  • Sep 11, 2015 3:20am Sep 11, 2015 3:20am
It's a crap broker sometimes. They put me on MC status everytime i withdraw. So i have to write them 2-3 mails before they remove it even though i have money in the account. A good strategy to mess with profitable traders. Sometimes it takes 2-3 days, and they have very bad communication + huge slippage too.
  • #99
  • Edited 3:48am Sep 11, 2015 3:23am | Edited 3:48am
the execution is fast, platform sux balls, they are a ecn, I agree on the slippage and bad communication part,
once I had to wait for weeks because the manager was on vacation and no one else tok his place, and only he could help me.
since it was an account issue.

it can be very difficult to get hold of someone on both email and skype.
very difficult to open account, a lot of papers you have to send over regular postal service. which is a lot unsafer than ssl online.
it's byrocracy at the highest level. but this is about same on all swizz brokers. over all I think they are an ok broker on the trading part, except for the slippage,
at least they dont apear to trade against you. there are some worries since they started with binaries. this make me question their ethic and moral. it is bad advertisement for sure. because of this I can not recommend them atm. it seems they are going back to being the market maker they once was.
Bulls are stupid Animals!especially when Im short!
  • #100
  • Sep 11, 2015 3:34am Sep 11, 2015 3:34am
Quoting roughtrader
the execution is very fast, platform sux, they are a ecn, I agree on the slippage and bad communication part, very difficult to open account, a lot of papers you have to send over regular mail. it's byrocracy at the highest. but over all I think they are an ok broker.
yes execution and spreads are very good i also like the platform to be honest. I wont say they are bad overall or bad at all compared to other brokers, but they have a few issues that make huge impact on a trader. You can never compensate lost time for example.
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