[quote=Rims;8032384]ICMarkets is a real scam broker! STAY AWAY!!! I had 3 accounts at ICMarkets and another account on Saxo. With SNB debacle the ICMarket accounts lost over 14k while Saxo account lost 200euro's with exact same robot. All 3 ICMarket accounts had exact same trades copied from 1 to another. ICMarket was sending illegal/fiction prices for USDCHF during the news. Regarding all financial reports, including Bloomberg, USDCHF has never ever been on that price. The difference between actual price and ICMarkets price is over 2000pips!!! You can see all my trade details here! After 3 weeks of calling, several emails and promisses that they will adjust the trades to the right price, all they say was this: 'Upon further review of your accounts, our trade desk have assessed that there are no pending adjustments on your accounts as the rates have been verified as correct by our liquidity providers and stopouts occurred correctly. During the SNB announcement, spreads were extremely wide, and as there was uncertainty by the banks on where to price the CHF pairs there was no liquidity as a result.'
I got the same sort of response. No data as requested to back up their decision. No replies to emails. Just a pack of form letters.
IC Markets Customer Service Sucks. I have lost all faith in their internal review process. They are making no genuine effort to address traders problems.
Looks like FOS is going to be busy with claims from IC Markets ex clients.
I got the same sort of response. No data as requested to back up their decision. No replies to emails. Just a pack of form letters.
IC Markets Customer Service Sucks. I have lost all faith in their internal review process. They are making no genuine effort to address traders problems.
Looks like FOS is going to be busy with claims from IC Markets ex clients.