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  • #2,521
  • Jan 21, 2015 9:35am Jan 21, 2015 9:35am
Quoting leokatz
{quote}..... ...hahaha, standard letter. Only blah. write the same things I had already received hours ago.

i know it is crazy! How these people think they are keeping us in the loop
they must think we thick!! perhaps we are
  • #2,522
  • Jan 21, 2015 9:36am Jan 21, 2015 9:36am
Quoting leokatz
{quote} yes, I think, but only if there is no buyer for the whole company.
Where did you get that?
It only says they will announce plans within 8 weeks, what and how.
no one mentioned you will get your money back within 8 weeks.

but within 8 weeks means any day from tomorrow till 8 weeks from now.
  • #2,523
  • Jan 21, 2015 9:41am Jan 21, 2015 9:41am
I am keeping sending this email :

Dear Julie,
Can you tell a date when I will get back my money that is held into Alpari client's account?
It is very important for me to know so that I can plan my finances for near future.
I am awaiting your reply, please respond.
Best regards,

to
[email protected]

And I will send it till I get and answer.

By the way, does anyone noticed what was this case's supervisor, that email was taken down first and then they replaced this Jullie Wilby email as well.
  • #2,524
  • Jan 21, 2015 9:41am Jan 21, 2015 9:41am
Quoting nAVIN2007
{quote} i know it is crazy! How these people think they are keeping us in the loop they must think we thick!! perhaps we are
hahaha, nooo, we are not. if buyer is not available, we get all our money in a few months. maybe 10% less because yes of our monetary cost to be paid for the payments. I think maybe in three months. So I plan now once without the sum of Alpari and now trade with the other brokers. I have opened accounts at four brokers and spread my money from now on all four accounts. Something like Alpari will not happen to me again.
  • #2,525
  • Jan 21, 2015 9:42am Jan 21, 2015 9:42am
Quoting nAVIN2007
Dear Sir/Madam Alpari (UK) Limited (in special administration) (the "Company") Thank you for your email in which you provided your proof of debt form. Further information will be provided in due course regarding the process for the agreement of claims. Please continue to monitor the website (address below) for further updates in this regard. We confirm that Richard Heis, Samantha Bewick and Mark Firmin were appointed as Joint Special Administrators to the Company (the "Joint Special Administrators") on Monday, 19 January 2015. The Joint Special...
I got the same email.

starting to get a bit annoyed by the lack of information available, it had been nearly 1 week and we still don't know what to expect as a result of this process.

it take only a couple of minutes to give a few bullets points on what is going on. How hard is that
  • #2,526
  • Jan 21, 2015 9:43am Jan 21, 2015 9:43am
Before that, I thought this is impossible in UK. What about the law? lawyers? In fact, every day we are losing earnings!
  • #2,527
  • Jan 21, 2015 9:45am Jan 21, 2015 9:45am
The special administrators are going to drag it out as much as they can just to increase their billing hours. If we do not get our entire balance then we should talk to fca and if they do not help I am going to sue the mo*********rs!!!!​
  • #2,528
  • Jan 21, 2015 9:48am Jan 21, 2015 9:48am
Hello

I thought the proof of debt form was not for clients but for creditors!!
What do you think? shall I send one in case ?

many thanks guys .. very useful this forum
  • #2,529
  • Jan 21, 2015 9:49am Jan 21, 2015 9:49am
they being in amministration from yesterday is too soon for worry about time...Can we give them time for make a good deal??? Big deal need time for made it.
myfxbook: neoxis
  • #2,530
  • Jan 21, 2015 9:53am Jan 21, 2015 9:53am
Quoting casapips
Hello I thought the proof of debt form was not for clients but for creditors!! What do you think? shall I send one in case ? many thanks guys .. very useful this forum
No need for that. Administrators are going to update the website with guidelines.watch out for the updates.
  • #2,531
  • Jan 21, 2015 9:55am Jan 21, 2015 9:55am
Quoting casapips
Hello I thought the proof of debt form was not for clients but for creditors!! What do you think? shall I send one in case ? many thanks guys .. very useful this forum
with all customer trading account are to email you, I think. This email will be described, which still happens. For now, I hope that a buyer is found for Alpari UK.
  • #2,532
  • Jan 21, 2015 9:56am Jan 21, 2015 9:56am
Quoting casapips
Hello I thought the proof of debt form was not for clients but for creditors!! What do you think? shall I send one in case ? many thanks guys .. very useful this forum
I do not think it will hurt.
It does not really cost you anything, why not!
  • #2,533
  • Jan 21, 2015 9:59am Jan 21, 2015 9:59am
Quoting casapips
Hello I thought the proof of debt form was not for clients but for creditors!! What do you think? shall I send one in case ? many thanks guys .. very useful this forum

I sent them an email with my name and address and alpari login account number followed with my address and alpari statement..I also sent the debt form but obviously saying alpari is the creditor cause it sure as hell isnt me haha

and a note saying " i want my money " ..because the email they send is so generic. I have no idea what they are actually refering too..I would not worry to much because they are saying they will send a proper claim form in due course to see anything back..
  • #2,534
  • Jan 21, 2015 10:00am Jan 21, 2015 10:00am
Quoting wantsomepips
{quote} I do not think it will hurt. It does not really cost you anything, why not!
OKDOC ... many thanks for your feedback
  • #2,535
  • Jan 21, 2015 10:07am Jan 21, 2015 10:07am
i recieved this to mail

Dear Sir/Madam
Alpari (UK) Limited (in special administration) (the "Company")
Thank you for your email.
We confirm that Richard Heis, Samantha Bewick and Mark Firmin were appointed as Joint Special Administrators to the Company (the "Joint Special Administrators") on Monday, 19 January 2015.
The Joint Special Administrators are currently receiving extremely high volumes of queries from creditors and clients. The Joint Special Administrators will endeavour to answer your queries as soon as possible, however due to the volume and similarity of queries being received, this will be performed through updates on their website.
www.kpmg.com/uk/alpari
The website will continue to be updated as further information becomes available.
The Joint Special Administrators are working closely with the Company staff to confirm all client positions. The Company is unable to action requests for withdrawals at present (including requests made prior to the appointment of the Joint Special Administrators but remaining outstanding) from any client accounts, as these accounts are now subject to the special administration process.
In relation to client monies held by the Company, the Joint Special Administrators are working to reconcile holdings and accounts in order to enable client monies to be released as soon as practicable, which is one of the Joint Special Administrators' formal objectives under the Investment Bank Special Administration Regulations 2011. Clients will receive formal correspondence shortly setting out the process for making a claim in order to receive a distribution for amounts owed. As part of the process of agreeing client money entitlements we shall shortly notify a “last date for proving”, although would seek to make interim payments to holders of agreed claims before this date insofar as this is possible.
To the extent that it is not possible to reclaim money, it may be possible to make a claim under the Financial Services Compensation Scheme (‘FSCS’). FSCS is a compensation fund of last resort for customers of authorised financial services firms who become insolvent (such as the Company). For eligible investment claims where the consumer suffers a loss, FSCS can pay up to £50,000 in compensation per person, per authorised firm. If claims are paid by FSCS, it will then assume those client positions against the Company. The Joint Special Administrators are working with the FSCS to agree a process that will enable clients to establish a claim for loss. FSCS will publish an update on its website detailing the process for settling potential claims in due course.
The Joint Special Administrators' proposals, providing an update on the progress of the Special Administration and the strategy going forward, will be sent to creditors and clients of the Company within the next 8 weeks.

Please monitor the Joint Special Administrators’ website for further updates which will be provided as information becomes available.

Yours faithfully
for Alpari (UK) Limited

Xilu Chen
For the Joint Special Administrators
  • #2,536
  • Jan 21, 2015 10:17am Jan 21, 2015 10:17am
Quoting casapips
Hello I thought the proof of debt form was not for clients but for creditors!! What do you think? shall I send one in case ? many thanks guys .. very useful this forum
I specifically asked about this form and why is it not available now and do I need to send it.
I was told plz wait till the right steps are mentioned on the webpage.
  • #2,537
  • Jan 21, 2015 10:27am Jan 21, 2015 10:27am
People, again: the administrators are on it. The website says it all: information will be published. This is an orderly, standardized process, and the law is very strict about this process.
It doesn't make sense to spam them with emails. If I heard it right there are 100,000 clients, nobody can deal with this amount of hysteric requests, demands, threats and dispair.
The account-systems are still in place, I guess everybody recieved one last statement, the account balances are known. They just need time to sort this out, and I would say the least complicated thing is the money in segregated accounts. I think one of the first posts after the announcement last friday on this thread was: this will take a few months. I think that makes sense. Read the news about other insolvent companies: these procedures take time.
Fail better.
  • #2,538
  • Jan 21, 2015 10:33am Jan 21, 2015 10:33am
Quoting LarryDarrell
It doesn't make sense to spam them with emails. If I heard it right there are 100,000 clients, nobody can deal with this amount of hysteric requests, demands, threats and dispair.
+1. And for all I know, the hours spent replying to witdrawal requests will be paid from the client accounts!?
  • #2,539
  • Jan 21, 2015 10:36am Jan 21, 2015 10:36am
Quoting LarryDarrell
People, again: the administrators are on it. The website says it all: information will be published. This is an orderly, standardized process, and the law is very strict about this process. It doesn't make sense to spam them with emails. If I heard it right there are 100,000 clients, nobody can deal with this amount of hysteric requests, demands, threats and dispair. The account-systems are still in place, I guess everybody recieved one last statement, the account balances are known. They just need time to sort this out, and I would say the least...
...and the other companies surely had some customers less, hahaha.
  • #2,540
  • Jan 21, 2015 10:37am Jan 21, 2015 10:37am
Quoting leokatz
{quote} hahaha, nooo, we are not. if buyer is not available, we get all our money in a few months. maybe 10% less because yes of our monetary cost to be paid for the payments. I think maybe in three months. So I plan now once without the sum of Alpari and now trade with the other brokers. I have opened accounts at four brokers and spread my money from now on all four accounts. Something like Alpari will not happen to me again.
Me too.

I already have 3 and I'm looking for the 4th.

Thanks Alpari to show us the way ...
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