VTtrader shuts down - repeatedly | Forex Factory

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VTtrader shuts down - repeatedly

  • #1
  • First Post: Aug 2, 2006 8:31am Aug 2, 2006 8:31am
Hi community,

Has anyone out there experienced the miriad of problems that I have experienced with VTtrader. I have invested considerable time and effort in learning the interface and the API. I feel that I have become quite sufficient with the software and can even build strategies.

But unfortunately, the system shuts down without any notice, message, warning or even a "thank you". This happens at both my office and my home copy. I have tried rebooting, contacting the manufacturer, and even sacrificed a small goat to the Pip Gods. But nothing seems to help.

Today, I reinstalled the software and it seems I am running again (in time to catch a trade that was running the wrong direction... but I fear that the system is not going to last.

I am only in demo mode at this point. Will I go further? I don't know any longer. DealBook never had these problems (but I didn't like the guy who kept pressuring me to open a live account before I was ready).

Adrian
Adrian
  • #2
  • Aug 2, 2006 9:15am Aug 2, 2006 9:15am
Quoting AdrianGonzalez
Hi community,

Has anyone out there experienced the miriad of problems that I have experienced with VTtrader. I have invested considerable time and effort in learning the interface and the API. I feel that I have become quite sufficient with the software and can even build strategies.

But unfortunately, the system shuts down without any notice, message, warning or even a "thank you". This happens at both my office and my home copy. I have tried rebooting, contacting the manufacturer, and even sacrificed a small goat to the Pip Gods. But nothing seems to help.

Today, I reinstalled the software and it seems I am running again (in time to catch a trade that was running the wrong direction... but I fear that the system is not going to last.

I am only in demo mode at this point. Will I go further? I don't know any longer. DealBook never had these problems (but I didn't like the guy who kept pressuring me to open a live account before I was ready).

Adrian
Hi Adrian,

I didn't want to ignore your request but at the same time I don't feel qualified to answer or even ask the pertinent questions to resolve these issues.

I did experience something that sounds similar a few weeks ago, but it seemed to resolve itself somehow.

I'm sure Chris09977 will be interested in this and perhaps will swing by later today to add his comments.
Meanwhile...Perhaps I can suggest that you checkout this thread
http://www.visualtradingcharts.com/f...pic.php?t=1568

If you do Enable Logs, and the event occurs again, please do not post them or send them to anyone until you have recieved a response from Chris09977

That's all I can suggest at the moment.
  • #3
  • Aug 2, 2006 9:52am Aug 2, 2006 9:52am
Hello,

You may wish to review and following the following topic in the VT Systems user forums:

http://forum.vtsystems.com/index.php?showtopic=4537

It appears to be the same issue you're experiencing. You may also wish to provide answers to those same questions. Thank you!

Regards,
Chris
  • #4
  • Aug 2, 2006 9:57am Aug 2, 2006 9:57am
i also have same problem with VT Trader , all the time i have thought about the bad service of my IPS ,

some time it is very smooth , sometime very bad .
  • #5
  • Aug 2, 2006 11:15am Aug 2, 2006 11:15am
Thanks for the info, I see Chris09977 has responded. I will read there and see what the issue may be.

Quoting Bemac
Hi Adrian,

I didn't want to ignore your request but at the same time I don't feel qualified to answer or even ask the pertinent questions to resolve these issues.

I did experience something that sounds similar a few weeks ago, but it seemed to resolve itself somehow.

I'm sure Chris09977 will be interested in this and perhaps will swing by later today to add his comments.
Meanwhile...Perhaps I can suggest that you checkout this thread
http://www.visualtradingcharts.com/f...pic.php?t=1568

If you do Enable Logs, and the event occurs again, please do not post them or send them to anyone until you have recieved a response from Chris09977

That's all I can suggest at the moment.
Adrian
  • #6
  • Aug 2, 2006 11:22am Aug 2, 2006 11:22am
Chris, I am new to this forum (and to forex - relatively). I clicked on the link below and it told me that I did not have permission to see the link. I am registered (otherwise I could not respond to you), but there may be some permission stopping me that I am not aware of. Enlightenment me.

Quoting chris09977
Hello,

You may wish to review and following the following topic in the VT Systems user forums:

http://forum.vtsystems.com/index.php?showtopic=4537

It appears to be the same issue you're experiencing. You may also wish to provide answers to those same questions. Thank you!

Regards,
Chris
Adrian
  • #7
  • Aug 2, 2006 11:31am Aug 2, 2006 11:31am
vtsystems link works for me.
  • #8
  • Aug 2, 2006 4:48pm Aug 2, 2006 4:48pm
Hello,

You have to be logged into the VT Systems forums before you can view any posts located there. If you already have an account there, login first, then copy/paste the link I provided into your browser window and it should take you to the correct topic.

Regards,
Chris
  • #9
  • Aug 3, 2006 2:17am Aug 3, 2006 2:17am
Thank you Chris, I got to read the post once I created a new account on that site (thought I already had one). The person who described the problem described my "exact" problem. Someone said something about resources. I noticed that one thing that I did differently was added my own sound files... and when it comes time for my sell or buy to enact, it just hangs there. I am going to go back to no sound or simple rings and see if the problem diminishes. It doesn't look like there is an answer for this one yet.

Also, how do I get my logs to "he/she that divines logs"?

Adrian

Quoting chris09977
Hello,

You have to be logged into the VT Systems forums before you can view any posts located there. If you already have an account there, login first, then copy/paste the link I provided into your browser window and it should take you to the correct topic.

Regards,
Chris
Adrian
  • #10
  • Last Post: Aug 4, 2006 1:10pm Aug 4, 2006 1:10pm
Check my response under your topic at the VT Systems forum. I believe I responded to your question about the logs there. Thank you.

Regards,
Chris
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