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  • #221
  • Sep 30, 2013 10:25pm Sep 30, 2013 10:25pm
Quoting Wiggy1965
I also believe Global Prime is good, but i don not use them as the have an extra weekly candle and suffixes on the pairs which i hate.....I believe they are in the process of fixing most of these little things though.....so i may re-visit them.... Regard Wiggy
They finally got 'er done!

Dear Steve Hopwood members and clients of Global Prime,

Over the last year Global Prime has invested considerable time and effort into upgrading our infrastructure to ensure rock-solid stability and an optimal trading environment for all of our clients. We have recently acquired new dedicated MT4 servers for Live and Demo which are armed with sophisticated and state of the art bridging software.

We will be implementing the server move this coming weekend and changes will come into effect ready for trading on 29/09/2013 @ 21:00 GMT +0 (Market Open). Please make a note of this date as there are important changes which you will need to consider before then.
It takes a lot for me to IGNORE you, but you can try.
  • #222
  • Oct 1, 2013 12:14am Oct 1, 2013 12:14am
having tremendous problems with their 06 server since 00:00 NZ time (+12GMT) connection issues galore and its taken for me to notify them.

this means.

they do not have sufficient monitoring
they do not have resilient, highly available servers
the availability & reliability one would need if running robots & large amounts



sort it out or ill find someone with proper infrastructure
  • #223
  • Dec 19, 2013 2:32pm Dec 19, 2013 2:32pm
I read a lot of good review from that site, but im still skeptical about them.

I joined them not long ago after falling on one of their adds. On the link, they say that they would give me a 225$ bonus but once I signed up, I received nothing. I talked to their costumer service and the promessed that they would send me an email about the bonus but they never did. Im not sure if they are really realiable anymore.

Here is the link :
http://www.axitrader.com.au/225-bonu...witching+bonus
  • #224
  • Dec 19, 2013 3:49pm Dec 19, 2013 3:49pm
Quoting Capelli
I read a lot of good review from that site, but im still skeptical about them. I joined them not long ago after falling on one of their adds. On the link, they say that they would give me a 225$ bonus but once I signed up, I received nothing. I talked to their costumer service and the promessed that they would send me an email about the bonus but they never did. Im not sure if they are really realiable anymore. Here is the link : http://www.axitrader.com.au/225-bonu...witching+bonus...
Did you read what the terms and conditions are on their website and have you met them ?
  • #225
  • Dec 19, 2013 4:17pm Dec 19, 2013 4:17pm
Quoting lasty
{quote} Did you read what the terms and conditions are on their website and have you met them ?
i read what was on their cover page and what I could found about the bonus. Then I contacted them to have more detail but never replied me back
  • #226
  • Dec 19, 2013 5:08pm Dec 19, 2013 5:08pm
Quoting Capelli
{quote} i read what was on their cover page and what I could found about the bonus. Then I contacted them to have more detail but never replied me back

http://www.axitrader.com.au/files/pd...ns%20Final.pdf
  • #227
  • Mar 9, 2014 12:41pm Mar 9, 2014 12:41pm
Quoting Heavenforex
{quote} Actually currently I am considering changing my current broker. I am torn between Axi or Pepper. mmaker, do you have any experience with Axi?

Who did you go with? i am also considering these 2 brokers
  • #228
  • Mar 19, 2014 3:38am Mar 19, 2014 3:38am
Quoting lasty
{quote} http://www.axitrader.com.au/files/pd...ns%20Final.pdf

thats how they are doing their works.

when you sent email and left message want speak to their manager u most likely never get a answer. At least thats what i found out. I have to make the comlain to ASIC instead.

wait for a result and finger crossed
  • #229
  • Mar 19, 2014 3:53am Mar 19, 2014 3:53am
Also disconnects happened all the time now for days

My TP order was hit but the order not close because they will do nothing for 5 mins after the market open......WTH is that ? First time heard those things.

Then it was touched again on the 6th min time but they just sample say it did not to me. When i ask for price for each second of that 6th min so i can verify it they just simple stop reply your email and told you will call back but never call back.


Any one know what should i do about this ?? thanks
  • #230
  • Apr 4, 2014 10:47am Apr 4, 2014 10:47am
Tonight of all night (NFP) the server crash after the news. Last months NFP night 10 mins post results dropout. This is starting to sound like a broken record! Anyone experiencing this problem. I love the way they started blaming my computer when I couldn't place orders then when the ticks stop they say their server has crashed. Apparently it was legacy issues. I suspect they have to get rid of them 8088 chips and replace them with budget Core 13 to say the least! LOL

Now using the backup for such fatal events the good old reliable FXCM feed. Victim of their own success? Anyone having good experience with Pepperstone? I think I will definitely give them a go because now the phobia when no ticks goes through I automatically think I am trading with a ghost server.
  • #231
  • Apr 4, 2014 11:21am Apr 4, 2014 11:21am
over the past few weeks Axi has been having a lot of dropouts.

Tonight they excelled themselves with numerous dropouts and the final outage (lol - do not think so) of 90 minutes.

These guys can no longer be trusted with your money. Attached is the evidence
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  • #232
  • Oct 6, 2014 7:33pm Oct 6, 2014 7:33pm
Hello All,

I am shopping around for a new broker, so I'm trying out a bunch of them with Demo MT4 accounts. I'm noticed that Axitrader's overnight swap rates are very changeable. Within 1 week, a buy position on EUR/TRY went from -50 points to 0 points to -339.99. This is a huge headache for people trying to hold long term positions. Does anyone else have any experience with this?
  • #233
  • Oct 16, 2014 9:41am Oct 16, 2014 9:41am
Anyone having price traded doesn't match the price on the charts, really bad lately when things heat up and takes ages to catch up.
Makes there charts untradeable.
  • #234
  • Oct 16, 2014 9:48am Oct 16, 2014 9:48am
  •  onu
  • | Joined Feb 2006 | Status: superior senior member | 746 Posts
Quoting sutters
Anyone having price traded doesn't match the price on the charts, really bad lately when things heat up and takes ages to catch up. Makes there charts untradeable.
Did you see on live charts price gaps recently on news releases?
  • #235
  • Oct 16, 2014 5:42pm Oct 16, 2014 5:42pm
I must admit I haven't really noticed that Onu but since volatility has kicked in when price really starts to move price on the chart can be up to 10 pips/ minute or so behind actual price so you press buy and you have no idea what price your going to get looking at there charts, pretty messed up.
What server are you on im on 05.
For some reason they have taken away the ability to change servers.
  • #236
  • Dec 14, 2014 9:51pm Dec 14, 2014 9:51pm
Hello,

We are currently experiencing a full server outage which our tech support team are aware of and in the process of resolving.

Unfortunately at this stage we do not have a definite time of when it will be resolved.

If you wish to open/close or manage a position please call us on 1300 888 936 (+61 2 9965 5830)

If you have any disputes please send us a inquiry to [email protected] and we will investigate your trades when the server is back

Kind Regards, Emily

15 - December - 2014

Maybe the siege in Sydney ???
It takes a lot for me to IGNORE you, but you can try.
  • #237
  • Jan 16, 2015 1:54am Jan 16, 2015 1:54am
Glad to see no posts in here about last nights' Swiss bank fiasco but tonight I'm getting constant disconnects ???

Live Chat says US Live 6 server no problems reported

Could be my internet; how can I check that? Any suggestions?

The sound is driving me batty - they suggest to re-install, really !!!
It takes a lot for me to IGNORE you, but you can try.
  • #238
  • Jan 16, 2015 5:57am Jan 16, 2015 5:57am
its their server, it platform keeps freezing needing to be restarted, terrible connection today,
im really glad i was on gold when the swiss made their move
  • #239
  • Edited 1:54pm Jan 16, 2015 6:13am | Edited 1:54pm
  •  onu
  • | Joined Feb 2006 | Status: superior senior member | 746 Posts
Quoting trin
Hi, has anyone else noticed pepperstone and axi showing the same fx prices on their platforms. does anyone know if they're actually the same broker
Did both show the same price gap yesterday on CHF/USD? Its Axi US09 Live Server
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  • #240
  • Jan 16, 2015 1:35pm Jan 16, 2015 1:35pm
Quoting onu
{quote} Did both show the same price gap yesterday on CHF/USD?
I don't have Pepperstone, but seems Axi servers don't have exact feed either as this is # 6

????
Attached Image (click to enlarge)
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It takes a lot for me to IGNORE you, but you can try.
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