DislikedWe regret any misunderstanding caused by the recent termination of Mr Yun’s trading account. A review of this matter has confirmed that FOREX.com acted fairly and judiciously in accordance with our Customer Agreement. When trade adjustments are carried out, they are made based on our audited results utilizing price comparisons of third-party sources, and applied to all trades. Contrary to what has been suggested, trade adjustments are not limited to profitable trades. To further ensure a fair and balanced trade review, we utilize the raw bank rate...Ignored
If Adal's chart is true, Can you explain why your company didn't find a price latency as long as 12 minutes and do nothing? Did you company make profit during the period? If your server fail so long time, do you think it is fair that you should audit trade with raw bank data? Do you think I should trade other brokers' price due to your server failure at that time on your platform without any notification?
let me hear what they will say to me first.