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Alpari.co.uk Discussion

  • #1,501
  • Jun 30, 2014 2:38am Jun 30, 2014 2:38am
Quoting PayTheLimit
Saw some talk that Alpari is going to market execution, so no re quotes now. Also there was talk that spreads are gonna come in. About 15mins after the LO, I am seeing cable at 2.5, the yen at 2.5, and the euro at 1.7 or 1.8. Are these the new spreads?
Hi PayTheLimit,

Thank you for your post.

I'm happy to go over that with you. I've discussed our spreads here.


Alex

________
Alexander Chadwick
Alpari (UK) Representative
  • #1,502
  • Jun 30, 2014 3:01am Jun 30, 2014 3:01am
Quoting Alpari UK
{quote} Hi PayTheLimit, Thank you for your post. I'm happy to go over that with you. I've discussed our spreads here. Alex ________ Alexander Chadwick Alpari (UK) Representative
Right. Well I just saw talk about lower spreads, and was wondering if there where going to be an markdowns. Anyway, understand your point about zero spreads, and I agree, that its mostly a scam. Still think you chaps are kinda on the high side.
Look Sharp/Trade Tight
  • #1,503
  • Jun 30, 2014 4:00am Jun 30, 2014 4:00am
Hello Alex

I found your statement in your previous post interesting: "The Directors and Senior Management of Alpari UK Limited are committed to ensuring that the FCA principle of Treating Customers Fairly (TCF) is applied in all areas of our day to day business activities."

I have been a customer of Alpari UK almost since you started. My original account number was three digits, in the days when you only offered a USD account in the UK. I have, in general, found the company to be very efficient in dealing with data spikes or whatever. Recently, though, my feelings are that the company's ethos has changed and does not reflect your statement above. For instance:

On 30 April 2014, on your SB platform, my orders on EURUSD were stopped out at 1.37689. This is exactly where I had placed my stop loss orders and it is exactly the low of the day that your SB platform printed, at least on my account. (I know that your MT4 software allows different prices to be shown, and printed on charts, to individual clients). Yet, on my Classic 2 account, the low was 1.37695. I realise that it is only six micro-pips difference, but my understanding was that the SB and Classic accounts ran on the same server and would show the same prices. It's a mighty co-incidence that the SB platform touched my stops precisely and then bounced, yet your Classic platform never touched that price.

Any comments? Thanks in advance.
  • #1,504
  • Jun 30, 2014 4:25am Jun 30, 2014 4:25am
Quoting sledgehammer
Hello Alex I found your statement in your previous post interesting: "The Directors and Senior Management of Alpari UK Limited are committed to ensuring that the FCA principle of Treating Customers Fairly (TCF) is applied in all areas of our day to day business activities." I have been a customer of Alpari UK almost since you started. My original account number was three digits, in the days when you only offered a USD account in the UK. I have, in general, found the company to be very efficient in dealing with data spikes or whatever. Recently,...
Hi sledgehammer,

Thank you for your post.

Could you please get in touch with us at [email protected] with your account details?

If there is something wrong, we'll be happy to put it right.


Alex

________
Alexander Chadwick
Alpari (UK) Representative
  • #1,505
  • Jun 30, 2014 6:21am Jun 30, 2014 6:21am
Quoting Alpari UK
{quote} Hi sledgehammer, Thank you for your post. Could you please get in touch with us at [email protected] ("[email protected]") with your account details? If there is something wrong, we'll be happy to put it right. Alex ________ Alexander Chadwick Alpari (UK) Representative

Hello Alex

Thank you for your prompt response.

I will follow your advice and get in touch with support.
  • #1,506
  • Jun 30, 2014 9:08am Jun 30, 2014 9:08am
Changes to trading times 3-7 July

Hi everyone,

A number of trading hours are affected between 3 and 7 July due to the Independence Day holiday in the US.

Thursday 3 July
Corn (ZC.) and Soybean (ZS.) close early at 20:00, while US 500 (US500.), Wall Street 30 (US30.) and US Tech 100 (NQ100.) close early at 20:15. All other products are open as usual.

Friday 4 July
http://i.imgur.com/pijWtol.jpg?1

Monday 7 July
Corn (ZC.) and Soybean (ZS.) open late at 16:30. All other products are open as usual.

All opening and closing times return to normal on Tuesday, 8 July 2014.

All times are MetaTrader server time (EET).


Alex

________
Alexander Chadwick
Alpari (UK) Representative
  • #1,507
  • Jul 6, 2014 9:05pm Jul 6, 2014 9:05pm
Quoting Alpari UK
Changes to trading times 3-7 July Hi everyone, A number of trading hours are affected between 3 and 7 July due to the Independence Day holiday in the US. Thursday 3 July Corn (ZC.) and Soybean (ZS.) close early at 20:00, while US 500 (US500.), Wall Street 30 (US30.) and US Tech 100 (NQ100.) close early at 20:15. All other products are open as usual. Friday 4 July {image} Monday 7 July Corn (ZC.) and Soybean (ZS.) open late at 16:30. All other products are open as usual. All opening and closing times return to normal on Tuesday, 8 July 2014. All...

Hi, I have a demo account on meta trader 5 and for some reason I am not able to get all currency pairs available such as russain roubles currency pairs and many others. I only have the EUR,USD,GDP currency pairs without gold or silver. How can i mediate this ?
  • #1,508
  • Jul 6, 2014 11:54pm Jul 6, 2014 11:54pm
Click on the market watch button at the top. Then move the cursor over the symbols and prices and right click your mouse and choose show all.

That should fix it.
  • #1,509
  • Jul 6, 2014 11:57pm Jul 6, 2014 11:57pm
Quoting BirminghamUK
Click on the market watch button at the top. Then move the cursor over the symbols and prices and right click your mouse and choose show all. That should fix it.

Thank you soooooo much!
  • #1,510
  • Jul 8, 2014 2:17am Jul 8, 2014 2:17am
Quoting BirminghamUK
Click on the market watch button at the top. Then move the cursor over the symbols and prices and right click your mouse and choose show all. That should fix it.
Any chance i could also get the USoil and UKoil symbols on? i don't seem to have them
  • #1,511
  • Jul 8, 2014 4:18am Jul 8, 2014 4:18am
You will have to use MT4
http://www.alpari.co.uk/products/pro...mparison-table

MT5 only offers gold and silver apart from the normal currency crosses.
  • #1,512
  • Jul 8, 2014 6:17pm Jul 8, 2014 6:17pm
I left this broker a long time ago including my friends. They are nothing but strange outfit.

A long list of dodgy tactics employed by this broker including FXCM and most others.
Tip for newbies, follow this guy twitter @fxmanagedfunds
  • #1,513
  • Jul 27, 2014 2:25pm Jul 27, 2014 2:25pm
is alpari RU(alpari-forex.com / alpari.ru) reliable for funds above 10000$?
  • #1,514
  • Jul 28, 2014 1:58am Jul 28, 2014 1:58am
Quoting pooyan2012
is alpari RU(alpari-forex.com / alpari.ru) reliable for funds above 10000$?

Hi pooyan2012,

Thank you for your post.

I'm always happy to help with any queries, however each of our associated companies form a separate legal entity. As your query pertains to Alpari Russia, you would have to get in touch with them at [email protected] or call +7 (495) 710-76-76. They'll be happy to address any concerns you may have.


Alex

________
Alexander Chadwick
Alpari (UK) Representative
  • #1,515
  • Jul 30, 2014 4:52am Jul 30, 2014 4:52am
MT4 builds below 600 no longer supported

Hi everyone,

From Friday, 1 August 2014 MetaTrader 4 (MT4) builds below 600 for desktop will no longer be supported.

This means that if you are using a build below 600, you will no longer be able to trade or connect to your broker.

We highly recommend that you upgrade to the latest build of MT4 for uninterrupted trading. The new build features a completely revised MQL4 language, capable of running the latest trading apps.

How do I know what build I’m using?

To check what build of MT4 you’re using go to Help > About from the platform’s toolbar. The build number will be displayed in the bottom-left of the About window.

How do I upgrade to the latest build?

Before you upgrade, we recommend you back up your Expert Advisors, indicators, libraries, profiles and template folders to a safe location. During the upgrade your current folders will be saved to a different location and may be difficult to locate.

Please follow the below steps to back up your folders and download the latest MT4 platform build:

1. Find these folders on your PC. The below table shows where these folders are typically saved:

http://i.imgur.com/ZFQFgcj.jpg

2. Save these folders to your PC’s desktop.

3. Upgrade the platform to the latest build.

When you log in to MT4 you should receive an automatic prompt asking you to upgrade – click ‘Yes’ to upgrade to the latest build. Alternatively, you can download the latest build here.

Once MT4 is upgraded, you’ll need to copy your saved folders to a new location.

1. Log in to the platform and go to File > Open data folder > MQL4 folder

The MQL4 folder will show you where you need to save the folders you’ve just placed on your desktop.

Unless you have UAC settings disabled the folder location will be C:\Users\[user name]\AppData\Roaming\MetaQuotes\Terminal\[32 character long MT4 ID]\MQL4

2. Copy your saved folders to this location.

For example, the EA folder on your desktop will now have the following file directory: C:\Users\[user name]\AppData\Roaming\MetaQuotes\Terminal\[32character long MT4 ID]\MQL4\Experts

Your Expert Advisors, indicators, libraries, profiles and template should now be available in your updated build.


________
Alexander Chadwick
Alpari (UK) Representative
  • #1,516
  • Aug 4, 2014 5:50pm Aug 4, 2014 5:50pm
Hi Alex,

Thanks to all for the informative posts on Alpari UK.

I'm considering spread betting with Alpari. Please clarify the following for your spread betting forex account:

  1. Apart from order calculation differences, is it the same as the spot forex ECN account for commission structure, order routing and trading environment?
  2. Is Alpari UK a market maker in any way for forex spread betting?
  3. Is MT4 the only platform Alpari offers for the spread betting forex account?

Your assistance would be most appreciated.

  • #1,517
  • Aug 5, 2014 2:02am Aug 5, 2014 2:02am
Hi traderv,

Welcome the forum

Quoting traderv
Apart from order calculation differences, is it the same as the spot forex ECN account for commission structure, order routing and trading environment?
It is indeed.

Quoting traderv
Is Alpari UK a market maker in any way for forex spread betting?
A market maker determines the prices based upon their preferences. However, Alpari UK’s price feeds come from a number of liquidity providers and is constantly evolving as we seek to provide the most reliable price feeds and best execution for our community of traders.

Quoting traderv
Is MT4 the only platform Alpari offers for the spread betting forex account?
Spread betting is only available on MT4. Please also bear in mind that it is only available if you're a resident of the UK or the Republic of Ireland.


Alex

________
Alexander Chadwick
Alpari (UK) Representative
  • #1,518
  • Aug 5, 2014 6:26am Aug 5, 2014 6:26am
Hi Alex,

I'm still learning the ropes and your response was helpful, thanks. Yes, it's for UK residents.

My broker (spot forex ECN) has a spread driven entirely by the market and charges a USD commission per 100 000 USD traded.

There doesn't seem to be a commission for Alpari spread betting forex, is there a separate fee or spread applicable per trade?

Cheers.
  • #1,519
  • Aug 5, 2014 7:35am Aug 5, 2014 7:35am
Hi traderv,

Quoting traderv
I'm still learning the ropes and your response was helpful, thanks.
Happy to help

Quoting traderv
My broker (spot forex ECN) has a spread driven entirely by the market and charges a USD commission per 100 000 USD traded. There doesn't seem to be a commission for Alpari spread betting forex, is there a separate fee or spread applicable per trade? Cheers.
We don't charge commission on our Market, Spread betting or MT5 accounts. However, commission charges do apply to our Pro accounts.


Alex

________
Alexander Chadwick
Alpari (UK) Representative
  • #1,520
  • Aug 5, 2014 8:03am Aug 5, 2014 8:03am
ok, thank you.
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