Alpari.co.uk Discussion

I am trying to be helpful to readers of this Forum who want to know about Alpari.

I instructed Alpari to send funds from my trading account to my bank account.

Alpari failed to do this.

They acknowledged their error.

This error resulted in me being charged by my bank.

In the country where I live mistakes such as this are usually put right by the company who made them.

I expected Alpari to do the same.

If you guys who live in different parts of the world dont understand this even though I have tried to explain it I cant see why that makes me an idiot.

You cant even explain why it makes me an idiot.

@lover man
Alpari UK is not obligated to send your money on the day after the withdraw was accepted. Sometimes it takes 3 days, sometimes there is some problems-you never know. I never had problems. I dont know where are you from, but here in Europe we read the contracts. My question to you--did you receive your money?????????

I chose a next day payment. I did this at the correct time. I did everything correctly. The Error was purely Alpari's not mine. Is this clear yet?

Alpari's Error.

Not my Error.

Alpari did not send the money.

I expected them to do so because I had instructed them to do so.

When I realised there had been a problem I called Alpari. They admitted it was their Error. Not Mine.

I told them my Bank had charged me as a result of this Error. They did not pay these charges.

@lover man
Alpari did not send the money,so you did not receive the money and you are still waiting for the money?

No

When I told them it did not arrive they said they had made a mistake and not sent the money. They did eventually send the money but it was obviously too late as I had already been charged by my Bank.

. I told them my Bank had charged me as a result of this Error. They did not pay these charges.[/quote]

@lover man
you will not get support here, because it is your mistake that you didnt have funds in your bank account. Secondly Alpari send you the money after they found the mistake-to me this is a very good broker.

I've been with Alpari UK for a long time and they are one of the best brokers out there, because:-

1. approachable customer support on matters of MT4 and trading.
2. their plugin/version of AutoChartist is very quick/useful when judging the market, as is the Alpari News feed.
3. I've been dealing with just the one person at Alpari for a number of years and that is very helpful when telephone trading.
4. Withdrawals super fast and within the time Alpari state.

Have tried other brokers and they just do not compare with Alpari.

See above. I had one problem with a withdrawal. But even though I have explained this several times everyone seems to think it is acceptable. Obviously one person's idea of professional is very different to another's.

I do have a question about position sizing. With Alpari MT5 is there a limit to the size of a position which can be executed as one trade or order? The mobile version seems to show a limit of 50.

Hi LoverMan,

Sorry to hear about your issues with Alpari.

From my own personal curiosity, why use MT5 instead of MT4?

I dont use MT5 exclusively. I do use MT4 as well and also different brokers. I'd never put all my eggs in one basket.

It depends on the market I am trading and the time frame as Alpari's MT5 can have tighter spreads. So if I am looking for a small move with higher leverage then the spread makes a bigger difference.

I'm using Alpari UK. Does anybody know why there are these strange duplicate bars for XAUUSD H4 prior to the last two weeks. Chart attached. I've tried deleting the history but they keep reappearing. Any help will be appreciated.

I took a reading here aout alpari and i lloks to me a realy good broker.I'm searching a broker to go live.Now i'm trading on a demo with an another broker.Any suggestions ?

Right now I had a trade.
I used the minimal trade size: 0.01 and I was gambling, hoping it will go up.
I bought at 1.38511, after that I have set a TP higher and a SL at 1.38520 ( the price at that moment it was 1.3854 or 55)
After a few minutes I have checked my trades and nothing: so or SL or TP should be hiten. I have checked the history to see: nothing. Wow. There are scam brokers, which delete profitable trades, but why are starting Alpari do like this? Before I write a mail to they I have checked at a desktop MT4. There is visible my huge profit: 0.09 So they didn't delete the trade.

I am not sure why isn't showing at mobile platform, but I think it is the MT4's mobile platform fault. At least at desktop it is visible.
I didn't checked if the 0.09 it is added to my account or not, because I really don't care, usually the account change it is a lot more, this is an exception.

The even most funniest thing it is the MT4 platform.
An ultra cheap netbook: Atom ( 1 core processor) @ 1.6 GHz 2GB ram, resolution 1024x600 pixel, running Windows it is considered Desktop machine and has full power from Desktop side.
My Android mobile phone has 4 core of CPU each at 1.5 GHz ( or even more?) 2GB ram, resolution 1920x1080 it is considered "mobile" so the silly side, basic features are provided only... give me brains , a lot more to understand this software planning!
I can't complain to much on MT4 mobile to much, because it is using NDK too, so they know how to use and what ( others are using SDK only and they aren't doing well). For not Android developers: if you use and android app, at SDK side it is a memory limit per app, and that amount depends on your Android version, phone type: 16mb, 24Mb, 32, 128mb and so on, but at NDK , where not Java is the programming language , but C / C++ you can have all of the phone's free memory: 2GB - OS size, anyhow above 1GB in my case.

I really-really would like to have a free API from Aplari(or under 10usd/month), for live trades and let me do what I want with my software at client side and with my money. In fact I want this so much as I would move to any broker offering free API and has a clean history at least 5 years. -without withdrawals problems, virtual spikes, deleted profitable trades and many other cases.


Oanda asking 600 usd / month to not use they useless, worthless, buggy software and I think it is not fair.
Dukas requesting 100k deposit for the same thing.

FXCM has something, but at ping they are really slow, support is 0 and so on. I want to see they product manager using that API with his money.

And what can happen if you allow this? Many will connect to your server side to your load balancer, and so what? -you will pay a little more for internet bandwidth? - than set a price 1 usd / month and those connections will be dropped to 0.001% , but not at 600 usd /month man...

OMG do 2x 50 lot, how many lots are you trading?!
The max lot number is 91 at FF members, what I saw.

Dukascopy or this.
Since dukas are crazy when do you want to open an account with they and MT4 is only over a bridge via 3rd party, here is native...
since dukas made a hiper-uber slooooow android platform it is better for me here. Seems they don't know the AES encryption shouldn't be at SDK side, but at NDK...but they have "pro" russian programmers...

I would choose Dukas if I would like to trade anonymus 100 lots ( hedge founds ) and use the banking features of they. The 50k CHF varianty is piece of s..t, you aren't opening there an account with 100-500k to have a warranty of 50k

I think you can trust on both of they, but for you and me Alpari is better.

That is a software error. Why is that and where...
You can try to open it in a mobile MT4 to check it, or different PC, or just uninstall MT4 and reinstall - without any fancy EA and extra indicators.

As an old software developer I can work: good, cheap and fast, but you can choose only 2 from the 3, the third one I will chose it.
Once I saw a ToShortDeadlineException in a Google's code... that made my whole day happy.

Why is closed the gold market now? After NY close, when will be opened?

I just would like to know the official tutorial to install MT4 on macosx 10.9.2 (latest now)it isn't working: http://www.alpari.co.uk/support/faqs...ilable-for-mac
It will give a segmentation fault when you try to launch the MT4.

I have finished a successfully setup with: wineskin. http://wineskin.urgesoftware.com/tik...page=Downloads
I have installed Mono and Geko components ( probably not needed, but never know)
After install unchecked the "Launch after installation" and instead of Editor I have selected the Terminal.

/Users/mypcusername/Applications:

Show package contents:

and there is the terminal.exe , but is working with clicking on the Mt4.app too (outside)

After a half year? I have me too MT4 Alpari on my desktop

Thanks for your feedback matheszabi. This is very useful indeed.

The trading hours for gold (XAUUSD) is 01:00-00:00 MetaTrader time/EET. For further details, please click here.


Alex

________
Alexander Chadwick
Alpari (UK) Representative