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OANDA Down?

  • #201
  • Mar 5, 2014 9:43am Mar 5, 2014 9:43am
Quoting Mevo
I just chatted with support. I didn't receive the email (read it here) and they say they only sent it to people concerned, so those who haven't used paypal and FxPense won't receive it., and are suposed to be unaffacted. They claim that the 2 events are unrelated (shutdown from last week and this security breach). It's quite hard to believe (the timing is really against them on this one), but that's their position (I asked several times).
That's real funny. I wonder if you called again and get a different person if you would get the same exact story.
  • #202
  • Mar 6, 2014 4:30am Mar 6, 2014 4:30am
5.30 am ny time and oanda spreads are the tightest i ve ever seen something fishy going on ,i think they want everybody in positioneuro/usd 0.6 aud/usd 1 usd/jpy 1 ar/jpy 0.6 lol even nok pairs are only 10
  • #203
  • Mar 6, 2014 5:30am Mar 6, 2014 5:30am
Quoting Kmb Finance
5.30 am ny time and oanda spreads are the tightest i ve ever seen something fishy going on ,i think they want everybody in positioneuro/usd 0.6 aud/usd 1 usd/jpy 1 ar/jpy 0.6 lol even nok pairs are only 10
You're right, spreads seem to have been reduced. They probably lowered their profit margin to try to keep customers because of recent problems !?
  • #204
  • Mar 6, 2014 12:45pm Mar 6, 2014 12:45pm
this is what i meant by fishy .They lured scalpers in and let them make few bucks and 2 hours after they tightened the spreads market started moving in one direction and more than 100 pips , sellers are trapped buyers maybe made 10 more pips and stopped .They really know this game
  • #205
  • Mar 7, 2014 8:49am Mar 7, 2014 8:49am
Just for the records Oanda disconnected THA HECK out of me today. Bastards!!
So, you think you have rights? LOL
  • #206
  • Mar 7, 2014 9:00am Mar 7, 2014 9:00am
Quoting ForexOracle
Just for the records Oanda disconnected THA HECK out of me today. Bastards!!
I've had no disconnections today in live account in fxtrade or fxtrade android app, anyway I will move due to the high spread and low leverage.
  • #207
  • Edited 5:29pm Mar 7, 2014 4:31pm | Edited 5:29pm
I started a new demo account about a week ago, and haven't had any issues yet. Hopefully, they'll have the ISP issues ironed out by the time I go live.
  • #208
  • Mar 25, 2014 2:38am Mar 25, 2014 2:38am
today Oanda still down? this is the last chance.
  • #209
  • Mar 31, 2014 9:20am Mar 31, 2014 9:20am
what happened to site? Server crashed?
  • #210
  • Mar 31, 2014 10:11am Mar 31, 2014 10:11am
Charts are down. You can watch these by click the prices in the sidebar..
  • #211
  • Apr 8, 2014 12:17am Apr 8, 2014 12:17am
I have two different computers that I can't access the FXtrade java platform today. All my other brokers and platforms work fine today. Oanda doesn't... Updated to latest on Java and everything , cleared cache. Anyone else?
  • #212
  • Apr 8, 2014 12:28am Apr 8, 2014 12:28am
Quoting zr1trader
I have two different computers that I can't access the FXtrade java platform today. All my other brokers and platforms work fine today. Oanda doesn't... Updated to latest on Java and everything , cleared cache. Anyone else?
That's strange...mine was up and running all day long. No issues for me today.
Student of the Markets
  • #213
  • Apr 8, 2014 7:13pm Apr 8, 2014 7:13pm
iN oANDA FORUM NOW:



Hi Everyone,

As you may be aware, a security issue has been identified in the past 24 hours that affects the software used to secure most encrypted Web communication globally. The bug affects most Internet users (current estimates are that up to two-thirds of all secure websites on the Internet may have been affected).

The bug, named “Heartbleed”, potentially allows hackers to access information that is normally protected by SSL encryption, including “https” secure webpages. OANDA’s trading servers were not affected, however, the servers that host portions of our website were potentially at risk; there is a possibility that fxTrade passwords may have been exposed for customers logging into fxTrade via the website yesterday and earlier today (EDT). (Logins via MT4, our APIs, our mobile applications and the Java Desktop GUI were not affected by this security issue.) Our security team has implemented the bug fix, and has confirmed that no customer funds have been affected.

Our audits show no evidence to suggest that any OANDA client passwords were compromised. However, exercising an overabundance of caution, we recommend that you immediately change your account password. To do so, please sign into your fxTrade account and select “change password."

For any additional questions and concerns about your account(s), please contact our Client Experience team by telephone (click here for a list of local numbers) or via [email protected].

For your additional protection, we recommend that you check with the other websites you use for a Heartbleed statement before logging in (sites using SSL show as “https,” or a lock image).

Thanks,
The OANDA Team
Offline

  1. https://fxtrade.oanda.com/images/soc...ebook16x16.png

  • #214
  • Apr 8, 2014 7:46pm Apr 8, 2014 7:46pm
Quoting scalpeur
iN oANDA FORUM NOW: Hi Everyone, As you may be aware, a security issue has been identified in the past 24 hours that affects the software used to secure most encrypted Web communication globally. The bug affects most Internet users (current estimates are that up to two-thirds of all secure websites on the Internet may have been affected). The bug, named “Heartbleed”, potentially allows hackers to access information that is normally protected by SSL encryption, including “https” secure webpages
Just use Desktop FX trade Log inn or MT4 Log inn. I think it will be more safe.
  • #215
  • Apr 8, 2014 8:02pm Apr 8, 2014 8:02pm
I already use FXdesktop, cannot connect this morning.

I am old customer Oanda, cannot have mt4 in my account, i need to create a sub account. (but why mt4 oanda : no hedge, leverage 50, i can have hedge and leverage 100 in others broker)
  • #216
  • Apr 9, 2014 1:19pm Apr 9, 2014 1:19pm
Quoting scalpeur
I already use FXdesktop, cannot connect this morning. I am old customer Oanda, cannot have mt4 in my account, i need to create a sub account. (but why mt4 oanda : no hedge, leverage 50, i can have hedge and leverage 100 in others broker)
I was able to connect, but it went offline few times. My Internet was off for few seconds. If Internet disconnects for 1 second, FXbook disconnects too.

You make sub account for MT4, after you made it, you can trade that account from FXdesctop too, they will be connected. And you can transfer money between accounts. But it will be new account. I guess you want to have old connected to MT4. Try customer service.

You can hedge between two accounts, but it will cost you spread on both.
This is American broker, they have their rules for no hedging.

Good luck
  • #217
  • Jan 27, 2015 2:11am Jan 27, 2015 2:11am
Login into fxtrade desktop currently not possible in Bangkok.

The last time that happened is at least 1 year back...
  • #218
  • Jan 27, 2015 8:45am Jan 27, 2015 8:45am
Quoting metrodream
Login into fxtrade desktop currently not possible in Bangkok. The last time that happened is at least 1 year back...

The last time you login into fxtrade happened 1 year ago?
  • #219
  • Last Post: Jan 27, 2015 10:06pm Jan 27, 2015 10:06pm
The log in information is related to the last time it was not possible to log in. I thought this is obvious. All the thread is about "Oanda down", not when someone was logged in last time... :-)

Anyway log in is possible again but loading of charts is still very slowly.
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