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  • #1,301
  • Edited 1:11am Jan 14, 2014 12:50am | Edited 1:11am
US holiday trading hours – Martin Luther King Day

Hi everyone,

There are a number of changes to our product trading times on Monday 20 January for the Martin Luther King US public holiday. Please view the tables below for full details.

All times are MetaTrader server time (EET).

http://imagizer.imageshack.us/v2/800x600q90/14/3jik.jpg


________
Alexander Chadwick
Alpari (UK) Representative
  • #1,302
  • Jan 22, 2014 9:37pm Jan 22, 2014 9:37pm
alpari uk mt5 ecn,
cpu usage is always more than 50%.
Is it just me?
  • #1,303
  • Jan 22, 2014 9:58pm Jan 22, 2014 9:58pm
Quoting entheos
alpari uk mt5 ecn, cpu usage is always more than 50%. Is it just me?
look's you have malware on your pc.
scan with anti virus ,dude
  • #1,304
  • Jan 22, 2014 11:59pm Jan 22, 2014 11:59pm
Quoting naidra
{quote} look's you have malware on your pc. scan with anti virus ,dude
Hi,
No, I did check virus,malware.
My pc is no problem.
and mt4 is no problem.
only mt5.
  • #1,305
  • Jan 23, 2014 12:24am Jan 23, 2014 12:24am
Quoting entheos
{quote} Hi, No, I did check virus,malware. My pc is no problem. and mt4 is no problem. only mt5.
Hi entheos,

High CPU usage is usually attributed to a custom indicator.

What I can suggest is to load up a profile of blank charts the same as you usually use, then add the indicators you use one at a time to each one, checking your CPU as you go.

It's a process of elimination and is nearly always down to a custom indicator.

Hope this helps.

Alex

________
Alexander Chadwick
Alpari (UK) Representative
  • #1,306
  • Jan 23, 2014 12:28am Jan 23, 2014 12:28am
Quoting Alpari UK
{quote} Hi entheos, High CPU usage is usually attributed to a custom indicator. What I can suggest is to load up a profile of blank charts the same as you usually use, then add the indicators you use one at a time to each one, checking your CPU as you go. It's a process of elimination and is nearly always down to a custom indicator. Hope this helps. Alex ________ Alexander Chadwick Alpari (UK) Representative
Hi,
Always i`m not use any indicators.
(i`m not trade with any indicators.)
My charts only candle.
  • #1,307
  • Edited 1:00am Jan 23, 2014 12:47am | Edited 1:00am
Quoting entheos
{quote} Hi, Always i`m not use any indicators. (i`m not trade with any indicators.) My charts only candle.
Hi entheos,

Thanks for your reply.

Decreasing the maximum bars in the chart may help.

Open Tools -> Options -> Charts -> Max bars in chart: decrease the number you have by 50%.
If this does not work, do it again until CPU usage starts falling.

Alex

________
Alexander Chadwick
Alpari (UK) Representative
  • #1,308
  • Jan 23, 2014 3:26am Jan 23, 2014 3:26am
Quoting Alpari UK
{quote} Hi entheos, Thanks for your reply. Decreasing the maximum bars in the chart may help. Open Tools -> Options -> Charts -> Max bars in chart: decrease the number you have by 50%. If this does not work, do it again until CPU usage starts falling. Alex ________ Alexander Chadwick Alpari (UK) Representative
My setting is default.
  • #1,309
  • Jan 27, 2014 8:16am Jan 27, 2014 8:16am
Quoting Schickeria
{quote} Hi saveinves, curious is only one i'm not trading with a broker like alpari - only with interbank market access. 99% of brokers play the same game like alpari. You should open your eyes and watch for interbank market to place your orders and make your analyses. Without any broker or market maker! I'm trading only with fibonacci tools on the interbank market data and my trading is very profitable based on interbank data!! No re-quotes and no slippage!!!! If you trading in a range maybe of 35 Pips and you have 2 Pips Spread and 2 Pips slippage,...
Interbank market access seems interesting. Can you explain from where an individual can access direct market access?
  • #1,310
  • Jan 29, 2014 1:02pm Jan 29, 2014 1:02pm
Candle anomalies

Attached Image


Attached Image
Politics is the womb in which war develops.
  • #1,311
  • Jan 29, 2014 2:48pm Jan 29, 2014 2:48pm
711pips candle... you said candle anormalies, is it just alpari? cos it wiped my entire account
Attached Image (click to enlarge)
Click to Enlarge Name: Snapshot_2014-01-29_224246.png Size: 104 KB
  • #1,312
  • Jan 29, 2014 3:52pm Jan 29, 2014 3:52pm
out of 5 or 6 MT4s i run and have run more in the past
its pretty much just Alpari

very rare to see on other platforms

if Alpari have problems with their liquidity providers sending false spiky data they should sort it out
or walk
same as traders should until Alpari sorts it out
  • #1,313
  • Jan 29, 2014 10:00pm Jan 29, 2014 10:00pm
I saw spike in AUD/CHF, AUD/CAD, NZD/JPY in real account, but nothing in demo account. A stoploss hunting strategy ??? Need answer from Alpari
Attached Image (click to enlarge)
Click to Enlarge Name: AUD CHF spike.jpg Size: 177 KB
  • #1,314
  • Edited 12:59am Jan 30, 2014 12:36am | Edited 12:59am
Just saw this on GBPUSD...

http://www.mql5.com/en/charts/137729...-alpari-uk-ltd

and

http://www.mql5.com/en/charts/137728...-uk-ltd?bind=1

EDIT: These are on a live account. Alpari are aware and "investigating"

Attached Image (click to enlarge)
Click to Enlarge Name: gbpusd-h1-alpari-uk-ltd-2.png Size: 27 KB

Attached Image (click to enlarge)
Click to Enlarge Name: gbpusd-h1-alpari-uk-ltd2.png Size: 26 KB
  • #1,315
  • Jan 30, 2014 12:53am Jan 30, 2014 12:53am
Quoting HarriFF
Just saw this on GBPUSD... http://www.mql5.com/en/charts/137729...-alpari-uk-ltd and http://www.mql5.com/en/charts/137728...-uk-ltd?bind=1 {image} {image}
Too bad you didn't have a t/p @1.50...

This is amazing!
Fail better.
  • #1,316
  • Jan 30, 2014 1:01am Jan 30, 2014 1:01am
Quoting HarriFF
Just saw this on GBPUSD... http://www.mql5.com/en/charts/137729...-alpari-uk-ltd and http://www.mql5.com/en/charts/137728...-uk-ltd?bind=1 EDIT: These are on a live account. Alpari are aware and "investigating" {image} {image}
It is ecn type or mm type account?
  • #1,317
  • Jan 30, 2014 4:15am Jan 30, 2014 4:15am
Quoting FiatFap
Candle anomalies {image} {image}
Quoting Crystalseeds
711pips candle... you said candle anormalies, is it just alpari? cos it wiped my entire account{image}
Quoting Carlsberg
out of 5 or 6 MT4s i run and have run more in the past its pretty much just Alpari very rare to see on other platforms if Alpari have problems with their liquidity providers sending false spiky data they should sort it out or walk same as traders should until Alpari sorts it out
Quoting valkyrie3001
I saw spike in AUD/CHF, AUD/CAD, NZD/JPY in real account, but nothing in demo account. A stoploss hunting strategy ??? Need answer from Alpari {image}
Quoting HarriFF
Just saw this on GBPUSD... http://www.mql5.com/en/charts/137729...-alpari-uk-ltd and http://www.mql5.com/en/charts/137728...-uk-ltd?bind=1 EDIT: These are on a live account. Alpari are aware and "investigating" {image} {image}
Hi everyone,

As you have already mentioned, we have encountered issues with prices from our liquidity provides. These are currently being investigated but the charts have now been corrected. Should you still see any incorrect candles, please refresh your chart. I do apologise for any inconvenience caused.

We are here to help, so if any of your live trades were affected, please contact our Client Services team at [email protected] with details of such trades for review.


Alex

________
Alexander Chadwick
Alpari (UK) Representative
  • #1,318
  • Jan 30, 2014 5:29am Jan 30, 2014 5:29am
But why not have one line of simple code:

Inserted Code
if (Bid > (averageTrueRange *10)) ignorePrice();

Basically, if liquidity providers are sending spurious data that exceeds the ATR by a factor of 10 (or whatever), you know it's dodgy data and that tick should not be parsed to client terminals.

Edit: I also only see these candle anomalies on my Alpari live account, the demo doesn't show any spikes.
Politics is the womb in which war develops.
  • #1,319
  • Jan 30, 2014 6:10am Jan 30, 2014 6:10am
Quoting FiatFap
But why not have one line of simple code: if (Bid > (averageTrueRange *10)) ignorePrice(); Basically, if liquidity providers are sending spurious data that exceeds the ATR by a factor of 10 (or whatever), you know it's dodgy data and that tick should not be parsed to client terminals. Edit: I also only see these candle anomalies on my Alpari live account, the demo doesn't show any spikes.
Hi FiatFap,

I appreciate your feedback

I'm not aware of the specific technicalities however demo accounts didn't show the spikes as they have a different pricing engine.

Alex

________
Alexander Chadwick
Alpari (UK) Representative
  • #1,320
  • Jan 30, 2014 9:00am Jan 30, 2014 9:00am
Quoting LarryDarrell
{quote} Too bad you didn't have a t/p @1.50... This is amazing!

lol...yeah, tell me about it! Couldnt realistically expect price to reach there, since I only opened order today. But it does raise a couple of issues. I think one trader complained that his account was wiped out (spiking past whatever SL he set):

1. Would Alpari rectify any losses/account wipeouts in cases like this? How difficult do Alpari make it? On the other side, if I had taken advantage and taken profit
2. Would Alpari reclaim any profits I would have made?
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