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  • #1,241
  • Nov 14, 2013 4:13am Nov 14, 2013 4:13am
Hi Alex,

It's not true that MT5 is instant execution. I tried the demo, and it's actually exchange execution.

Quoting Alpari UK
It's no secret that the brokerage industry has been in the midst of a price war for the past couple of years. That combined with lower trading volumes last year have caused many brokers to struggle. There was even a UK broker that went bankrupt after trying to entice clients with 0 pip spreads. Last year also saw the failure of a US broker that had previously touted their razor thin spreads. This year an Australian broker went under. If recent events have taught us anything, it's that safety of your funds can have far greater implications than we previously thought.
From the above quote, does this mean Alpari UK is also enticing clients? Because, on Alpari UK website for MT5, and for a few other account types, it clearly state that "spreads from 0 pips".

Imagine that your potential clients see the statement "spreads from 0 pips", and do the following:
1. download the MT5 and start a demo account, and then realize that the spread is actually starting from, say 0.7 pip, or
2. open a live account, and then funded it, then only realize that the spread is actually starting from, say 0.7 pip

Can you possibly imagine what will be their reaction and what will be on their mind?

The main reason I give the example of FxPrimus, is that, I like their honesty, because what they say on their website ("Forex Spreads from 0.3 pip"), is what you will get!
  • #1,242
  • Nov 14, 2013 4:24am Nov 14, 2013 4:24am
For those who are interested in what is instant, market & exchange execution, please check out the following:
http://www.metatrader5.com/en/termin...ition_exchange
  • #1,243
  • Nov 14, 2013 5:40am Nov 14, 2013 5:40am
Hi Avenger999,

Thanks for signing up for an MT5 demo account.

Quoting Avenger999
It's not true that MT5 is instant execution. I tried the demo, and it's actually exchange execution.
I agree.
http://img593.imageshack.us/img593/9743/k45s.jpg

Quoting Avenger999
Because, on Alpari UK website for MT5, and for a few other account types, it clearly state that "spreads from 0 pips". Imagine that your potential clients see the statement "spreads from 0 pips", and do the following: 1. download the MT5 and start a demo account, and then realize that the spread is actually starting from, say 0.7...
We aim to give you transparent prices and the tightest spreads we can provide. We simply pass on the best prices we receive from our liquidity providers. That means when our liquidity providers widen their spreads, you will see our spreads widen likewise.

Alpari UK offers tight spreads not only on a few pairs but on the full range of currency pairs we offer.


Alex

________
Alexander Chadwick
Alpari (UK) Representative
  • #1,244
  • Nov 17, 2013 1:15pm Nov 17, 2013 1:15pm
Hi, I'm considering opening an account with Alpari UK, I can't decide whether to go for Pro or MT5, so I'm looking for more information about these accounts.

  1. Do these accounts offer similar spreads in live environment or does one tend to have wider spreads than the other?
  2. Exchange execution seems to be quite similar to market execution to me, is that really the case or is there anything to watch out for?
  3. Do these accounts support limit orders that are placed inside the market spread which are visible/executable by others?
  4. When funding the account using a credit card, what type of transaction is it? Is it cash advance/withdrawal which usually comes with a fee (charged by the card issuer, similar to the fees for withdrawing credit card cash from an ATM)?

Thanks in advance for any replies.

  • #1,245
  • Edited 4:50am Nov 18, 2013 3:13am | Edited 4:50am
Hi tenq,

Welcome to the forum

Quoting tenq
I can't decide whether to go for Pro or MT5
Why not open two demo accounts? You can try out both platforms, trade risk-free with virtual money, develop your trading strategy and see which platform best meets your trading style.

Quoting tenq
Do these accounts offer similar spreads in live environment or does one tend to have wider spreads than the other?
The spreads on both MT5 and Pro start from zero pips.

Quoting tenq
Exchange execution seems to be quite similar to market execution to me, is that really the case or is there anything to watch out for?
In market execution, a trader agrees to execute a trade at the price offered by a broker, while in exchange execution trade operations are sent to an external trading system.

Quoting tenq
Do these accounts support limit orders that are placed inside the market spread which are visible/executable by others?
There are no restrictions on how far away you can place your orders (it says that SL and TP must differ for 0 pips). This means that you can place orders inside the spread.


Quoting tenq
When funding the account using a credit card, what type of transaction is it? Is it cash advance/withdrawal which usually comes with a fee (charged by the card issuer, similar to the fees for withdrawing credit card cash from an ATM)? Thanks in advance for any replies.
Nobody likes hidden fees, and we like large fees even less. We've worked hard to reduce your charges for all account transactions and maintain full transparency.

Alpari UK does not charge any fees for deposits. Your bank will charge you for carrying out a bank transfer (banks rates may vary) and our bank will charge you for receiving your transfer.

When you are depositing funds to your forex, spread betting and CFD accounts, our bank will charge a fee of approximately GBP6.00 per transaction. Alpari UK will absorb this fee for all deposit amounts. The narration for this refund fee on your account will read as Inward wire fee. Please note that Alpari daily conversion rates may vary.

You can deposit funds on your accounts via debit or credit card, bank wire or cheque (we can only accept cheques drawn on a UK bank account). Withdrawals from your accounts can be processed via bank transfer.

In some instances, we need to pass on bank charges. However, most of our transactions are free.

http://img580.imageshack.us/img580/6043/ehdz.jpg


Alex

________
Alexander Chadwick
Alpari (UK) Representative
  • #1,246
  • Nov 18, 2013 4:23am Nov 18, 2013 4:23am
hello,,
is mt5 down now?
i cant log in on pc,,tablet works

thx
making money in JimB2468 trading room
  • #1,247
  • Nov 18, 2013 4:44am Nov 18, 2013 4:44am
Quoting patient pip
hello,, is mt5 down now? i cant log in on pc,,tablet works thx
Hi patient pip,

Thanks for your post.

As MT5 is working on your tablet, could you please check if you are choosing the correct server on your PC? Be sure you choose the server corresponding to your account.

Live MT5 accounts

  1. dc1.live.mt5.alpari.co.uk
  2. dc2.live.mt5.alpari.co.uk
  3. dc3.live.mt5.alpari.co.uk

Demo MT5 accounts

  1. dc1.demo.mt5.alpari.co.uk
  2. dc2.demo.mt5.alpari.co.uk
  3. dc3.demo.mt5.alpari.co.uk

Alex

________
Alexander Chadwick
Alpari (UK) Representative

  • #1,248
  • Nov 18, 2013 4:55am Nov 18, 2013 4:55am
Quoting Alpari UK
{quote} Hi patient pip, Thanks for your post. As MT5 is working on your tablet, could you please check if you are choosing the correct server on your PC? Be sure you choose the server corresponding to your account. Live MT5 accounts dc1.live.mt5.alpari.co.uk dc2.live.mt5.alpari.co.uk dc3.live.mt5.alpari.co.ukDemo MT5 accounts dc1.demo.mt5.alpari.co.uk dc2.demo.mt5.alpari.co.uk dc3.demo.mt5.alpari.co.ukAlex ________ Alexander Chadwick Alpari (UK) Representative

thank u ALEX

those lil things,,,
and now i am off to kill that gnome who did choose dif. server for me
good day 2 u
making money in JimB2468 trading room
  • #1,249
  • Nov 18, 2013 5:03am Nov 18, 2013 5:03am
Quoting patient pip
{quote} thank u ALEX those lil things,,, and now i am off to kill that gnome who did choose dif. server for me good day 2 u
Happy to help patient pip!

Have a good trading day ahead

________
Alexander Chadwick
Alpari (UK) Representative
  • #1,250
  • Nov 18, 2013 5:28am Nov 18, 2013 5:28am

  1. which advantages can we get over 10000 dollar acounts in forex?

Never change your position without a good reason
  • #1,251
  • Nov 18, 2013 6:15am Nov 18, 2013 6:15am
Quoting wo1
which advantages can we get over 10000 dollar acounts in forex?
Hi wo1,

Thanks for your post.

Alpari (UK) strives to offer the most competitive trading environment to all of our clients. For large deposits, we understand that tight spreads, immediate execution and a competitive commission schedule are paramount. Alpari (UK) will do its best to tailor a commission schedule that is competitive and meets your trading needs.

If you are interested in finding out more please contact our Sales Team between 08.00-18.00 (UK time), Monday to Friday on +44 (0) 20 7426 2890, via live-chat or email [email protected]


Alex

________
Alexander Chadwick
Alpari (UK) Representative
  • #1,252
  • Nov 18, 2013 12:04pm Nov 18, 2013 12:04pm
Quoting wo1
which advantages can we get over 10000 dollar acounts in forex?
nothing, but at 20k minimum you can get access to currenex

http://www.alpari.co.uk/products/pro...mparison-table

pro account from 0 pip + comission, it will be around 0.6 -2 pip in real case.

Exactly today I have switched from mini account to micro to have less than 10.000 unit trading option. Nice surprize is the spead is the same, around 1.6 - 1.8 eur/usd.
And exactly today I read in another forum I think an open letter from alpari uk, CEO. The importance from the letter for me it is: they can send out to they liquidity provider only the trades starting with 5 lots. There is a lot of not interesting texts - at least for me- like they don't hedge your trades but internal matching is done. simply I not believe to be exactly the same amount of units to sale / buy as mine.

I believe: if you trade under 5lots / trade than they will try an internal matching. If is done, than probably you are covered and safe. if not, than the broker need to take the opposite side. When he has the 5 lot he can send it to interbank and cover it and you are safe again.

If you are trading the news spike, and everybody see is moving up with the speed of the light... and nobody is selling than the broker must take the opposite side.
If you close your trades in a few seconds, than he maybe will not have a real chance to send to the market and cover you. In this case you are pulling out money from your broker pocket! And from here depends on broker what will do: will let you to pull out and be happy and make free advertisement for they as how satisfied are you, which will attract new users, who will lose they money and your money extraction is forgiven. Or simply will they delete your winner trades only as how FXOpen AU did... or you will see a virtual spike with 90-160 pip as how FXPro did: http://www.forexfactory.com/showthre...27#post6247927 or they will simply put in a queue, where your orders will be filled with a lot of latency... if they will filled at all.

Conclusion: if you play smaller than 5 lots, than give your broker time to cover your trade! Usually they can in 5 min, especially when the London - NY overlaps.

Think about how would you do if you would have a brokerage business!
I want to buy PATIENCE
  • #1,253
  • Nov 19, 2013 8:21am Nov 19, 2013 8:21am
i have some problems with Alpari... i have an account with thier russian counter part... Alpari does have, NZ, UK and Russia (RU). i have problems with alpari russia with my platform unable to open during news.... this can hurt you cause if you have losing trades you will not be able to close your position...and thier support department doesnt seem to care.... IF THEIR RUSSIAN COUNTERPART CAN DO THIS AND CLEARLY ALPARI UK AND NZ MIGHT ALSO DO IT TO YOU... I MIGHT POST THE VIDEO IF THEY WILL NOT ANSWER MY EMAILS....
  • #1,254
  • Edited 1:36pm Nov 19, 2013 9:55am | Edited 1:36pm
Hi Tiyaga,


Quoting Tiyaga
i have some problems with Alpari... i have an account with thier russian counter part... Alpari does have, NZ, UK and Russia (RU). i have problems with alpari russia with my platform unable to open during news.... this can hurt you cause if you have losing trades you will not be able to close your position...and thier support department doesnt seem to care.... IF THEIR RUSSIAN COUNTERPART CAN DO THIS AND CLEARLY ALPARI UK AND NZ MIGHT ALSO DO IT TO YOU... I MIGHT POST THE VIDEO IF THEY WILL NOT ANSWER MY EMAILS....
I'm sorry you feel this way, however this is not true.


Alpari (US) and Alpari (RU) are both independent entities within the global association of Alpari companies. Each entity has their own products and Terms of Business reflecting their region’s regulatory and legal environment.


We are always happy to help, however as clarified by my response to your pm – as your query pertains to Alpari Russia, you will have to get in touch with them. You can do so by clicking here.


Alex


________

Alexander Chadwick
Alpari (UK) Representative
  • #1,255
  • Nov 19, 2013 10:47am Nov 19, 2013 10:47am
Better not mess with the Russians.
  • #1,256
  • Nov 19, 2013 11:32pm Nov 19, 2013 11:32pm
the thing is, if your Russian counter parts can do that it means that you can do it too... Why would you allow someone to use you name and destroy your image? wanna see the video here???
  • #1,257
  • Nov 20, 2013 3:39am Nov 20, 2013 3:39am
Inserted Video
Disconnection before the news. i have internet connection.... i was not able to close my losing position because of this shit!.. what is weird is that you will not find anything in your mt4 log saying failed connection.. another thing, after i submitted a complaint i was able to connect to my mt4 which is WEIRD..... it's what alpari does... and they will just say that we see in your log that you have logged in successfully , no problem.... what a BULLSHIT! and now they ask me again to submit another complaint and wait for a fucking week! thats bullshit alpari!


If their russian counterpart can do that then UK and NZ can do that too. after all they are the same company ALPARI with the difference only in location.... if they can allow someone to use their name and do things like this then they dont tolerate this kind of tricks.... maybe they also do this to others.....


i will never deposit money to that alpari russia again and i think i will think twice before entrusting my money to alpari UK and NZ either as they can allow someone to use their name and do things like this.....
i hope you get my point.....
  • #1,258
  • Nov 20, 2013 3:44am Nov 20, 2013 3:44am
Hi Tiyaga,

Quoting Tiyaga
the thing is, if your Russian counter parts can do that it means that you can do it too... Why would you allow someone to use you name and destroy your image? wanna see the video here???
As clarified in my response to your second pm - I can't usefully add anything to whatever I've already suggested. If you have any concerns regarding your Alpari Russia account, you will have to contact Alpari (RU).

Quoting Tiyaga
If their russian counterpart can do that then UK and NZ can do that too. after all they are the same company ALPARI with the difference only in location.... if they can allow someone to use their name and do things like this then they dont tolerate this kind of tricks.... maybe they also do this to others.....i will never deposit money to that alpari russia agin and i think i lose my trust to alpari UK and NZ either as they can allow someone to use their name and do things like this......
Again, Alpari (US) and Alpari (RU) are both independent entities within the global association of Alpari companies. Each entity has their own products and Terms of Business reflecting their region’s regulatory and legal environment.

If there are any issues pertaining to Alpari (UK), I am always happy to help since that's what I'm here for.

Alex

________
Alexander Chadwick
Alpari (UK) Representative
  • #1,259
  • Nov 24, 2013 9:11am Nov 24, 2013 9:11am
I do accept the fact that most of Alpari broker have large spreads on standard account that made me doesn't like to trade . Unfortunately , Alpari is still a trusted broker in my experience during years of trading with their ENC / MT5 products . Alpari UK is absolutely totally different from Alpari RU , they're using the name "Alpari" doesn't mean they're same guys in the same companies . Every country require different kind of TOS to run , that doesn't make any sense when you got problem with Alpari RU and went here to complain .

I feel sorry for your problem , but it already happened . If you're trading long enough , you will be more calm and know that you should contact Alpari RU for an investigation about this , blaming & making shits about Alpari UK US just made you more mad & show others how kidding you're .
  • #1,260
  • Nov 26, 2013 4:31am Nov 26, 2013 4:31am
Trading hours changes for Thanksgiving holiday

Hi everyone,

Due to Thanksgiving Day in the US on Thursday, 28 November 2013, there are some changes to the trading hours of the following precious metals, CFDs and spread betting products. Forex trading times are not affected.

http://img842.imageshack.us/img842/8977/skmn.jpg

All times are MetaTrader time/EET.

Credit and debit card payments won't be affected, but please be aware that since Thanksgiving Day is a national holiday in the US, any US dollar bank wire payments will not be received on Thursday, 28 November 2013. As a result, there may be a slight delay in us receiving any US dollar wire payments into our bank account.


________
Alexander Chadwick
Alpari (UK) Representative
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