IC Markets

marytpip:

I have accounts with ICMarkets and Pepperstone and a few others. Both of these use Global Collect for local banks out side of Aus, although I am based in Aus I have GBP accounts and fund with GBP from my UK account to their local bank accounts in the UK, the whole process takes about 3 days both brokers state this on their deposit slip. Once I made the same mistake as you "hankmca" with my Pepperstone deposit I make a payment ticket with $0 and used the reference number on the ticket to fund my account, pretty silly mistake really as the ticket amount was different to the amount I actually funded with, Pepperstone charged me $50 to have it investigated because it was clearly my fault. I reckon you are on a good wicket you are getting a commission discount from IC Markets eventhough it was your own mistake

Hankmca:

Hey marytpip, you have some balls accusing me of making mistake with the deposit to IC Markets. How much are they paying you to write this BS? I wired money to IC Markets through "The Royal Bank of Canada" with the instructions I got from IC Markets...and now, I am getting harassed by IC Markets paid impostors. I have all the paper work...and the mistake did not come from Canada. IF IC Markets is a real broker, I think they should spend more time looking into their problems than paying people to police trading forums. If you guys are smart, you ought to know that this does not look good on IC Markets in this forum.

mmaker:

If you are smart, you ought to know that it's ridiculous to say that IC Markets paid people to police trading forums. You made a mistake and you whined like a crybaby accusing everyone of harassing you. Are you working for a competitor? Are you here to slur IC Markets name? I think you should spend more time working on your anger management and patience. If you disliked IC Markets why did you open account with them? Obviously you are a troll working for a competitor.
martypip is right. You don't deserve that $5 discounted commission when everyone else is paying between $5.50 (through IB) to $7 (regular). IC Markets should retract that offer and rid themselves of such a loser. Getting the best commission rate of $5 and yet still complaining on public forums is childish and vicious at the same time. If I worked for IC Markets, I would tell them to ban you from ever opening an account with them.

eurscalpr:

hahahaha!

I think hank is the chief whinger at the Forex Avengers Guild - F.A.G.

Hankmca:
$5 discount without any money in my trading account...the best deal ever!!! What a Joke. And I am beginning to know all the fake people in this forum. I do not dislike any broker...this is a forum for traders to share their experiences and not a place for brokers to police.

Hi Hxxxx,

Based on the emails back and forth between us and the comments made online I do not think our interests are aligned and that this will be an enjoyable relationship for both parties.

Under the terms and conditions of our client agreement IC Markets reserves the right to terminate the agreement at any time, I have included the relevant sections from the PDS below. We are hereby terminating the agreement with yourself and will return your money as soon as it is collected from Global Collect. As explained last night our accounts team are speaking with Global Collect in order to have the funds collected as soon as possible, I cannot give a firm ETA for their arrival but we will notify you when they arrive.

We would like to wish you all the best in your search for a broker and we sincerely hope you find one that meets your needs.
All emails from IC Markets are private and confidential and not to be distributed online without our express permission.

Kind regards,

Angus Walker | Head of Trading Desk | IC Markets

mmaker:

That's the right thing to do Angus. Good riddance!
$5 discounted commission (with no conditions on account size or committed volume) is a great deal. Nothing to do with whether you have money in your account. Your ignorance is appalling

Hankmca:

My ignorance is appalling? This problem is not about commission...it is about money wired to IC Markets that has not yet arrived in my trading account. I have an account with kickbackfx that is linked to my IC Markets account...so, discounted commission is not the issue.

My reply to Angus....

Thank you for the emails...it has been a great experience. Please be aware that I do not represent or work for anyone other than myself. And my posts and information sharing online will be at my own discretion. It is unfortunate that Global Collect is inefficient with their banking transactions for IC Markets....Royal Bank Of Canada does not make mistakes.
I do not intend to wait forever to get my refund...and if that happens, I will take the necessary steps with Royal Bank Of Canada to make sure that this will not happen to any other Canadian.


Sincerely
Hxxx

marytpip:

I don't know why people cry when and blame their broker for their own mistakes, the actions of "hankmca" are extremely childish. When I made the same mistake when funding my Pepperstone account I worked with them to resolved it and even paid for them to investigate the whereabouts of my funds. I am an Adult and work with my brokers to find resolutions I don't jump up and down like a child as this does not achieve anything. Stop crying and grow up, work with your broker to identify the issue which in this case looks to be your own mistake.


Hankmca:

marytpip, if you take pride in making mistakes...I don't. And I have said on my post over again that this was not my mistake...and why are you so defensive about IC Markets and taking this matter personally? You're calling me names and blaming me for matters that does not relate to you...or does it relate to you? If my money is not refunded on time, I think it is my duty to inform the whole world about this issue...in every forum that I can find to alert people to stay away from IC Markets. This is not about crying, it is about keeping people informed about fake brokers. And if I can prevent anyone from this kind of harassment from people like you...then IC markets will have more to lose than my deposit.



eurscalpr:

Blaming a broker for your own mistake... you're the reason regulators are trimming back leverage all over the world.

its all fun and games until someone cries foul and then ruins it for the whole party. Shame on you hank.


Hankmca:

Shame on me? More like shame on IC Markets for stealing peoples money and then tries to put the blame on people. If I don't get my refunds in few days, I will inform the Australian regulators (ASIC) about my terrible experience with IC Markets...this is far from over and you are making things worse by harassing me in this forum. I will inform forexpeacearmy and 100forex brokers about this problem with IC Markets...keep it up ass-hole!!!

Sure keep going but don't blame the weakness of the international banking system to the brokers themselves.
I find it hard to believe that any customer service staff will call you a loser.
If you keep thinking this way, obviously no broker is made for you

Thank you billy...I totally understand. This whole thing got out of control due to the way IC Markets representatives tried to pass the blame on me. I did what IC Markets asked me to do...they sent me their banking information and I wired money to them. How can they insult and harassed me due to their international banking errors? And who knows if that is true...I am a full time Trader...been trading for 3yrs. This is just a mini project that I wanted to do...to weed out some fake brokers. And IC Markets has failed the test.

Wow - so IC Markets have banned you Hankmca for kicking up a fuss about a payment you made but didn't receive? I didn't really like how smug that Angus Walker guy was in his email.

I've also heard that an IB was asked to remove comments from his review website by IC Markets before they were going to pay him his client rebates.

Such an aggressive broker...jeez.

Bravo!!! Another IC Markets impostor. Keep changing your name. Anyone following this story can judge for themselves if you guys are real or not. How come you guys are taking someone else problems personally? Ras al Ghul gave an honest opinion!!! Trying to harass and intimidate people will not make this go away...it looks bad on IC Markets. I have already complained to the moderator of this forum about IC markets impostors behavior in this forum...I think they are educated and can read your post and mine. You guys attack me and call me names for posting true story about IC Markets and I am the bad guy...are you for real? What is the difference between a fake broker with 1000:1 leverage and the one with 500:1 leverage? You're not even making any sense. There are good brokers out there and I have used them for 3yrs with no problems depositing and withdrawing money. If all the Australian brokers are like IC Markets...please, reject me as a client.

you can never be so sure:
http://www.forexfactory.com/attachme...9&d=1367972434

Source: http://www.donnaforex.com/forum/inde...0385#msg260385

site is currently down, anyone else experiencing the "Error establishing a database connection" message?

All ye who enter here, expect slippage. Lots of it. All the time...

absolute great broker in FX industry and I have live account with them, only thing I wish from them is faster withdrawal, right now they take almost 2 days to process request which is quite more.

I can say after observing for several months and 300+ lots that IC Markets is extremely solid in the execution and spread department. Slippage will occur with any broker; depends mainly on volatility. but we normally use counter trend strategy, which makes slippage positive on average for both exits and entries. It would be different if it were intentional dealer manipulation, which I have witnessed with other brokers, not IC Markets or any of the Australian brokers I've seen.

They do not seem to have a forum representative; I've seen a few brokers take this route. I think there should be one or two forums that they could reach out to.....increase transparency a bit with customer service. But their live chat support is solid; and support emails are usually answered within 8 hours. Used to be an issue with live support not wanting to find information, but they are much better now.

For the ones that trade with IC Markets why don't you benefit from below rebate rates.

IC Markets Rebates. (CashBack , PIP Rebates)

1. ECN 0.15 pips per round-turn lot*
2. Standard Acc 0.3 pips per round-turn lot*

For more info visit www.kickbackfx.com.

Received this email today:

Dear ***********,


IC Markets is pleased to announce the launch of our Metatrader 4 for Apple Mac application. Apple Mac users can now take advantage of all the functionality Metatrader 4 has to offer.

Apple Mac users can now access our market leading spreads True ECN spreads from 0.0 pips as well as trade a wide variety of Index CFDs and futures contracts. There are no restrictions as to how close you can place your stop loss or take profit orders making our True ECN account ideal for EA traders and scalpers.

Key features of Metatrader 4 for Apple Mac

1. Use all of your favourite Expert Advisors (EA's)

1. Take advantage of Custom Indicators

1. Use our One-Click trade application

1. Benefit from the advanced charting features in Metatrader 4

i would much rather prefer it in the form of a commission discount as it tends to be up front. but 0.15 pip rebate is pretty much the same thing really, overall cost is the pretty much the same, but still have to go with upfront rather than get an credit later on.

HFT Group gives commission discounts: http://www.hftgroupfx.com

I'm actually getting my commission discount somewhere else. found a slightly better deal at 5.45 rtsl

^^ Last 2 posters....how much volume are you doing per month for standard lots?

Could you please post or PM me the details? Thanks.

That's not relevant to this conversation?

HFT Group did a good job supporting members (at other forum) in disseminating info and acting as direct feedback to broker. I don't mind using them at $5.50.

yeah, jon does a great job with the support, but there's someone that's geographically close to me so i could always find him in person so pretty much went with him.