MT4 push notification issues on android | Forex Factory

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MT4 push notification issues on android

  • #1
  • First Post: Aug 19, 2013 9:34pm Aug 19, 2013 9:34pm
As of last night my push notifications stopped coming through. I have a Samsung Galaxy S2 which has never had issues receiving push alerts sent from my custom indicators when I have a trade signal. After deleting/reinstalling MT4 on my phone, the alerts were still only coming through only when I open up MT4 for the first time after a restart of my phone. They all come through at once and all at the same time. The only way to get anymore alerts/messages is to restart the phone and MT4 next time an alert is sent. I have a Galaxy Note 10.1 tablet that I added MT4 to just to check. Using a new metaquotes ID, the tablet had the same exact issue. I have also tested out push alerts from other apps (Gmail, Snapchat) and have had no issues with those coming through immediately as they should.

Has anyone had similar issues or thoughts on what could cause this? Posted same questions on the mql4 site but haven't had any responses yet. Thank you.
"... and money is the answer for everything." Ecclesiastes 10:19
  • #2
  • Aug 20, 2013 12:38am Aug 20, 2013 12:38am
Are you aware about this :

Quote
The SendNotification() function has strict limitations on its usage: no more than 2 calls per second and no more than 10 calls per minute. Frequency of calls is controlled dynamically, and the function can be blocked in case of violation

This may not be your issue ... but at least this may be a possibility.
MT4/MT5 EAs/Indicators/Alerts coder
  • #3
  • Aug 20, 2013 12:54am Aug 20, 2013 12:54am
Quoting FerruFx
Are you aware about this : {quote} This may not be your issue ... but at least this may be a possibility.
Very rarely do I get multiple signals within seconds. Most of mine are hours apart so I know that's not it.

For some reason its just not being pushed to the phone. The notifications are there, but only when I open the app. Normally I just get the alert in my notification bar of my phone but that hasn't happened since Friday. Nothing has changed since then either, no updates or changes to any of the apps or software involved.

Really sucks because I need this to work in order to trade from work, I can't be at the screen constantly.
"... and money is the answer for everything." Ecclesiastes 10:19
  • #4
  • Aug 20, 2013 1:03am Aug 20, 2013 1:03am
Quoting azFin
{quote} Very rarely do I get multiple signals within seconds. Most of mine are hours apart so I know that's not it. For some reason its just not being pushed to the phone. The notifications are there, but only when I open the app. Normally I just get the alert in my notification bar of my phone but that hasn't happened since Friday. Nothing has changed since then either, no updates or changes to any of the apps or software involved. Really sucks because I need this to work in order to trade from work, I can't be at the screen constantly.
Did you set the phone to remember the apps credentials ? Not sure if that's important in order to receive the push even when apps is closed ...
MT4/MT5 EAs/Indicators/Alerts coder
  • #5
  • Aug 20, 2013 1:30am Aug 20, 2013 1:30am
Quoting FerruFx
{quote} Did you set the phone to remember the apps credentials ? Not sure if that's important in order to receive the push even when apps is closed ...
I've checked all settings of the app but nothing has changed since it worked fine on Friday. It's connecting to both my brokers fine and receiving the notifications fine, but only after the app is open and its connected to the broker or I open the messages window. It's as if the messages were sent fine from my PC MT4 terminal to the metaquotes ID, but rather than being pushed to the phone, the alerts are waiting (at a MT4 server?) for the app to check for new messages.

The parties involved would be Metaquotes/Metatrader4 App, my brokers, Samsung, Sprint.

I'm connecting fine to my brokers. Same results on my phone and tablet which is wifi only(no sprint). I'm still getting push notifications from other apps, tested with gmail and snapchat so I think that rules out Samsung if they are even involved with the delivery of push notifications. The alerts are sending fine from my PC so I think that would mean it has to be the MT4 app which I have checked every setting or some server where the messages are being held up. I'm lost.
"... and money is the answer for everything." Ecclesiastes 10:19
  • #6
  • Aug 20, 2013 1:45am Aug 20, 2013 1:45am
Yes it may be the apps itself. Try to uninstall it and then download it again ...
MT4/MT5 EAs/Indicators/Alerts coder
  • #7
  • Aug 20, 2013 6:23am Aug 20, 2013 6:23am
Quoting azFin
As of last night my push notifications stopped coming through. I have a Samsung Galaxy S2 which has never had issues receiving push alerts sent from my custom indicators when I have a trade signal. After deleting/reinstalling MT4 on my phone, the alerts were still only coming through only when I open up MT4 for the first time after a restart of my phone. They all come through at once and all at the same time. The only way to get anymore alerts/messages is to restart the phone and MT4 next time an alert is sent. I have a Galaxy Note 10.1 tablet that...
MetaQuotes testing IPv6 . . .

http://forum.mql4.com/57344
20 pips a day isn't too much to ask . . .
  • #8
  • Aug 20, 2013 10:05am Aug 20, 2013 10:05am
That must of been the issue. Started receiving alerts again in the middle of the night. Thanks for the input.
"... and money is the answer for everything." Ecclesiastes 10:19
  • #9
  • Mar 26, 2015 1:18pm Mar 26, 2015 1:18pm
Which indicator you use?
  • #10
  • Sep 8, 2017 2:37pm Sep 8, 2017 2:37pm
Hello everyone,
I am facing same difficulties in mt4 notifications.my phone is huwei mediapad x2
1-I tried push notifications test to my android phone ,the notifications was sent but no sound produced though I did select a specific sound.
2-when I created an alert on one pair for trial it did produce a sound but only on mt4 desktop not mobile phones. In fact I did not receive it on mobile phone at at...what should I do guys.???????
My best regards.
Max
  • #11
  • Sep 8, 2017 6:36pm Sep 8, 2017 6:36pm
Quoting Max1001
Hello everyone, I am facing same difficulties in mt4 notifications.my phone is huwei mediapad x2 1-I tried push notifications test to my android phone ,the notifications was sent but no sound produced though I did select a specific sound. 2-when I created an alert on one pair for trial it did produce a sound but only on mt4 desktop not mobile phones. In fact I did not receive it on mobile phone at at...what should I do guys.??????? My best regards. Max
That's a phone setting. You should go to the phone MT4 notification and allow sound on notification.
MT4/MT5 EAs/Indicators/Alerts coder
  • #12
  • Sep 10, 2017 12:10am Sep 10, 2017 12:10am
Thank you so much for your prompt reply.
I did and revised the mt4 settings and enabled notifications sound and vibration but nothing !!!!
I do receive the notifications in the journal but NO sound alerts
  • #13
  • Jan 22, 2018 6:39am Jan 22, 2018 6:39am
Hello, I am using HMA trend indicator on mt4 platform, I am not receiving any push notification and alerts from hma indicator, i also logged in to mql5 community and tested but still i am not receiving any alerts and push notification....Could somebody help me out, i don't know anything about coding, please help me.
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  • #14
  • Nov 19, 2018 5:21am Nov 19, 2018 5:21am
I have a push notification alert on an indicator, so when my metatrader is on in my mobile android app, it receives the alert on my mobile phone fine, but it does not play the sound. Anyone can help me?
  • #15
  • Nov 30, 2018 9:46am Nov 30, 2018 9:46am
I'm getting the same issue on my new Android phone as well: push notifications are working fine on my iPhone, but I only get notifications on my Android if the phone is awake and app is open.

If the app isn't open (i.e. the current app on the screen) or the phone is asleep, I don't get any notifications, and if I wake up my phone, I only get the last notification appear.

I've trawled the net for help on this but don't seem to be able to find a solution.

Can anyone help? Is this a known issue with MT4 on Android? (it certainly looks like it to me).
"Pips are vanity. Profit is sanity."
  • #16
  • Nov 30, 2018 9:58am Nov 30, 2018 9:58am
Quoting PaulDV
I'm getting the same issue on my new Android phone as well: push notifications are working fine on my iPhone, but I only get notifications on my Android if the phone is awake and app is open. If the app isn't open (i.e. the current app on the screen) or the phone is asleep, I don't get any notifications, and if I wake up my phone, I only get the last notification appear. I've trawled the net for help on this but don't seem to be able to find a solution. Can anyone help? Is this a known issue with MT4 on Android? (it certainly looks like it to me)....
Edit: misread the post

Lol leave the Android phone at home?
  • #17
  • Mar 2, 2019 4:32am Mar 2, 2019 4:32am
Quoting FerruFx
{quote} That's a phone setting. You should go to the phone MT4 notification and allow sound on notification.
WOw. Thank you for this ferru!!!!! You helped me a lot on this one.

Attached Image (click to enlarge)
Click to Enlarge Name: 1. type notification.jpg Size: 54 KB

Search for notification.

Attached Image (click to enlarge)
Click to Enlarge Name: 2. other notification.jpg Size: 48 KB

Choose this.

Attached Image (click to enlarge)
Click to Enlarge Name: 3. select from.jpg Size: 31 KB

If you want to choose your own custom ringtone, feel free.

But, remember! Doing this will affect all other applications such as whatsapp, telegram etc.
  • #18
  • Mar 2, 2019 4:35am Mar 2, 2019 4:35am
Quoting PaulDV
I'm getting the same issue on my new Android phone as well: push notifications are working fine on my iPhone, but I only get notifications on my Android if the phone is awake and app is open. If the app isn't open (i.e. the current app on the screen) or the phone is asleep, I don't get any notifications, and if I wake up my phone, I only get the last notification appear. I've trawled the net for help on this but don't seem to be able to find a solution. Can anyone help? Is this a known issue with MT4 on Android? (it certainly looks like it to me)....
Maybe i'm a little late on this, but it's better for later person searching this thread using google (like me).

Seek for battery saver setting for certain apps. Might be your phone close it automatically if the phone in standby mode?
  • #19
  • Mar 2, 2019 4:35am Mar 2, 2019 4:35am
Quoting charlessam
Hello, I am using HMA trend indicator on mt4 platform, I am not receiving any push notification and alerts from hma indicator, i also logged in to mql5 community and tested but still i am not receiving any alerts and push notification....Could somebody help me out, i don't know anything about coding, please help me. {image}
Please show us the journal tab...
  • #20
  • Last Post: Feb 24, 2021 11:56am Feb 24, 2021 11:56am
Hello Great House,

Please I keep getting the error message "..message not sent.." for my MT4 push notification. How do I get this bug fix.

Thank you
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