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Dukascopy

  • #2,241
  • Apr 25, 2013 5:41am Apr 25, 2013 5:41am
Any one encounter connection problem?
  • #2,242
  • Apr 25, 2013 9:20am Apr 25, 2013 9:20am
The problem is due to deploy of new platform from 2.24 to 2.24.17

connection problem persist for 3 hours, the worse is the support team blame it to my ISP.

the customer support is not so nice after all.
  • #2,243
  • Apr 25, 2013 10:24am Apr 25, 2013 10:24am
Quoting shlomok
What I wanted is to see the BID/ASK value(s) for all my market orders on the chart as well. Is that possible?
No, it is not. Not a bad Idea to show the open positions if they are not too many.

Quoting shlomok
And a second question, I enabled the "1 click" option, and disabled "verification" however i still need to pass through two screens to execute a market order. Any ideas hoe to remedy this?
You can hit the BID/ASK in the Instant order panel. It is not possible to do it on the chart because you need to set at least the amount in the order conditions. That is why the order dialog appears. Setting some default amount values would be inconvenient.
  • #2,244
  • Edited 10:41am Apr 25, 2013 10:26am | Edited 10:41am
Quoting ale8476
The problem is due to deploy of new platform from 2.24 to 2.24.17
How do you know it?

Quoting ale8476
connection problem persist for 3 hours
Where do you connect from? Mars?
  • #2,245
  • Apr 25, 2013 12:07pm Apr 25, 2013 12:07pm
Logged in at 9:30 AM today and had NO problems.
How to opt out annoying user signatures ??
  • #2,246
  • Apr 25, 2013 9:31pm Apr 25, 2013 9:31pm
>How do you know it?

DuKascopy support told me, and you can see your dukascopy version change.

>Where do you connect from? Mars?

very funny.

>Logged in at 9:30 AM today and had NO problems.

after the 3 hours, every thing is fine again.
  • #2,247
  • Apr 26, 2013 1:28am Apr 26, 2013 1:28am
Quoting ale8476
DuKascopy support told me, and you can see your dukascopy version change.
No way. Dukascopy cannot tell you that due to new deployment they are off for 3 hours. I think being offline for that amount of time means you are out of this business. Whats more, I had no problems to login at 9am GMT.
  • #2,248
  • Apr 26, 2013 12:03pm Apr 26, 2013 12:03pm
never mind, next time if happen again. I will post here asap.
  • #2,249
  • May 4, 2013 10:06am May 4, 2013 10:06am
The past 2 weekends (Sunday Morning in EST) I had left my JForex client running since Friday. A pop-up comes up saying they are updating the Jforex Client and it asks you to restart the client. No big deal. They do it when the market is down.


I have been on demo with them for 3 months and live for a month and have been very impressed with the performance. I am glad I went with them. It took 2 weeks to open an account is the only bad thing I can say as you have to mail a notarized copy of your passport.
  • #2,250
  • May 6, 2013 6:47am May 6, 2013 6:47am
Is it possible to open Web platform in Chrome or on Chromebook laptop?

I cant seem to find the place for PIN entry anywhere.
  • #2,251
  • May 6, 2013 7:32am May 6, 2013 7:32am
Quoting Greenhaze
Is it possible to open Web platform in Chrome or on Chromebook laptop? I cant seem to find the place for PIN entry anywhere.
Did you try minimizing the Chrome window, or look at the active tasks in your task bar? The PIN entry window might pop-under instead of into foreground.
Carbon-Dioxide: the gas of life! https://youtu.be/ttJBdr6eBuo
  • #2,252
  • May 7, 2013 4:19am May 7, 2013 4:19am
Quoting Exodus
{quote} Did you try minimizing the Chrome window, or look at the active tasks in your task bar? The PIN entry window might pop-under instead of into foreground.
Thanks Exodus,

It looks like IE tab extension must be installed in order to open web platform in Chrome webbrowser.
  • #2,253
  • May 13, 2013 2:53am May 13, 2013 2:53am
Quoting shlomok
And a second question, I enabled the "1 click" option, and disabled "verification" however i still need to pass through two screens to execute a market order. Any ideas hoe to remedy this? Thanks, S. {image}
I can recommend you a tool on the JForex platform - FxCraft Manual Trader, Which is available in Dukascopy JStore board: http://www.dukascopy.com/jstore/board/
or directly at: http://fxcraft.biz/en/product/fxcraft-manual-trader/
  • #2,254
  • May 31, 2013 4:14am May 31, 2013 4:14am
Is Java platform and JForex are the same? Are they stable? Any bugs?
Yeah?! Well.. you know, that's just like.. your opinion man! - Big Lebowski
  • #2,255
  • May 31, 2013 4:43am May 31, 2013 4:43am
JForex is platform used by Dukascopy broker. It is written in Java.
What do you understand by the Java platform?

I'm working on JForex for three years and I can say that it is stable. It is comfortable and has more options than MT4 especially when it comes to automated strategy and backtesting.
  • #2,256
  • Edited 5:06pm May 31, 2013 4:48am | Edited 5:06pm
Quoting Yuri57
Is Java platform and JForex are the same? Are they stable? Any bugs?
They are pretty much the same, except JForex displays open positions in a window at the bottom of the screen (just like MT4) whereas the standard Java application consists of two seperate "windows" - the position manager & the charting application - between which you have to switch back and forth. Even though JForex is more comfortable for MT4-users, I would highly recommend to avoid it, because itīs buggy as hell.
  • #2,257
  • May 31, 2013 1:28pm May 31, 2013 1:28pm
I have heard a lot about dukascopy, how is their deposit and withdrawal, is it fast enough in paying the withdrawal money. ?
  • #2,258
  • May 31, 2013 4:44pm May 31, 2013 4:44pm
Quoting Greeneyez
I have heard a lot about dukascopy, how is their deposit and withdrawal, is it fast enough in paying the withdrawal money. ?
I heard their withdraw is very very long.
  • #2,259
  • Jun 2, 2013 7:23am Jun 2, 2013 7:23am
Quoting Myo
{quote} Even though JForex is more comfortable for MT4-users, I would highly recommend to avoid it, because itīs buggy as hell.
Hi, could you please describe some of the Bugs you found?
Im working on daily basis with Jforex and did not noticed them til now..
How to opt out annoying user signatures ??
  • #2,260
  • Jun 3, 2013 2:21am Jun 3, 2013 2:21am
Quoting Greeneyez
I have heard a lot about dukascopy, how is their deposit and withdrawal, is it fast enough in paying the withdrawal money. ?
Last time I made withdrawal it took 36 hours to appear in my account; $10k approximately. Is that fast enough?
Carbon-Dioxide: the gas of life! https://youtu.be/ttJBdr6eBuo
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