Bad trade on Alpari NZ?

See a candle i mark. High is 100.38. And my SL is 100.453
http://vangsaigon.com/iUpload/images/040520dvd.png
And here is my trade
http://vangsaigon.com/iUpload/images/040520gng.png

When Non farm news coming out. I see spread still 1.2-1.9 pips, it wasn't reach a 100.453 price, cause i have spead indicator. And then when down enough to hit my TP. But before it when down, Alpari try to hit my SL first so it is a loss trade

And here is a conversation between me and their support

http://vangsaigon.com/iUpload/images/0405201310.png

http://vangsaigon.com/iUpload/images/040520tpt.png

http://vangsaigon.com/iUpload/images/040520kfk.png

Disappointed

I would assume the spread was 7 pips but i don't trade that specific currency pair so i can't say for sure. Also with the volatile news coming out at 8:30est the spread might have widen from the norm. You should have been more patient and waited for a explanation in your text chat. Perhaps Alpari UK can assist you in this matter.

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I trade the major impacts news. The market in general gets some 5-9 pips in that pair.
Just to make sure I cked in all my live accounts and they have same up bar spike in the 5M charts.
before the spike down.

Just the market doing its things, no special broker trick.

J.

MT5 (ECN) records spread, I am trading with Alpari UK, a minute before NFP spread was 19,2 pips, on NFP spread was 24,9 on this pair. Of course it ECN can have wider spread on volatile news. If it is any comfort to you, GBPJPY spread widened to almost 200 pips

Thats because the USD/Yen was giving two conflicting buys signals. When this occurs, you will get messy spikes. I usually allow 40 pips for these sorts of signals...and only take them if there isn't much available elsewhere. Euro and Pound were much cleaner and less costlier.