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Alpari.co.uk Discussion

  • #921
  • Mar 17, 2013 2:10am Mar 17, 2013 2:10am
Alex do you have a managed account programme as i would like to bring my clients over to your MT5 ECN platform
  • #922
  • Mar 17, 2013 7:59am Mar 17, 2013 7:59am
hello, Alpari UK, I want to ask if we are in asia and choose a broker Alpari UK and download MT4, when trade does affect the signal, than we still choose the Alpari broker in asia, asia for the UK even further.tq GBU
  • #923
  • Mar 17, 2013 8:13am Mar 17, 2013 8:13am
How to opt out annoying user signatures ??
  • #924
  • Mar 17, 2013 5:15pm Mar 17, 2013 5:15pm
Hello Alexander, I am getting really confused by all the different versions of Alpari.

Can you tell me the real world difference in trading and withdrawals between alpari.com , alpari.co.uk , and alpari-forex.com ?

Are the spread different? Liquidity providers? Leverage?

I will be looking to make moneybookers withdrawal also.
  • #925
  • Mar 18, 2013 1:52am Mar 18, 2013 1:52am
Quoting remi05
Alex do you have a managed account programme as i would like to bring my clients over to your MT5 ECN platform
Hi remi05,

We do indeed have a managed account program. If you would like to take advantage of ECN pricing, I'd recommend our MT4 Pro account. We offer a competitive compensation structure and expert, multilingual support. Our money manager program is also available on :

* Alpari Direct MM, powered by Currenex
* Alpari MT4 Classic / Micro


Alex

________
Alexander Chadwick
Alpari (UK) Representative
  • #926
  • Mar 18, 2013 1:58am Mar 18, 2013 1:58am
Quoting Mr.chia
hello, Alpari UK, I want to ask if we are in asia and choose a broker Alpari UK and download MT4, when trade does affect the signal, than we still choose the Alpari broker in asia, asia for the UK even further.tq GBU
Hi Mr.chia,

Could you clarify your question a little further?


Alex

________
Alexander Chadwick
Alpari (UK) Representative
  • #927
  • Mar 18, 2013 2:11am Mar 18, 2013 2:11am
Quoting newschool
Hello Alexander, I am getting really confused by all the different versions of Alpari.

Can you tell me the real world difference in trading and withdrawals between alpari.com , alpari.co.uk , and alpari-forex.com ?

Are the spread different? Liquidity providers? Leverage?

I will be looking to make moneybookers withdrawal also.
Hi newschool,

Each of our associated companies form a separate legal entity.

Should you want more details about any specific entity in a region, please click here


http://img854.imageshack.us/img854/5...alhomepage.jpg

I'm happy to help with any questions you may have about Alpari (UK).

Alex

________
Alexander Chadwick
Alpari (UK) Representative
  • #928
  • Mar 18, 2013 8:52am Mar 18, 2013 8:52am
alex, what if we lived in asia, while using Alpari UK MT4 will have an effect in terms of influencing distance connections, because 3 years ago I was using FXDD MT4 located in united kingdom and usually the connection is not smooth, often jammed, no connection. tq
  • #929
  • Mar 18, 2013 9:25am Mar 18, 2013 9:25am
Just noticed it

Nice..
Attached Image
How to opt out annoying user signatures ??
  • #930
  • Mar 18, 2013 4:01pm Mar 18, 2013 4:01pm
Quoting Alpari UK
We're switching our MT4 and MT5 IP addresses to DNS references

Dear Trader,

We're continuously upgrading our systems so that we can offer you our fastest and most reliable services. We've now enhanced the service for our MetaTrader 4 (MT4) and MetaTrader 5 (MT5) clients by switching from Internet Protocol (IP) addresses to Domain Name Server (DNS) references. The update applies to both our Live and Demo accounts.

What do you need to do?

You shouldn't need to do anything because the changes have been implemented automatically....
Hi Alex, Do you know some of your clients are experiencing a very hard time locating their trades after this upgrade/ Cyprus bailout. Alpari keep telling they are working on it and it has taken over 24 hours and still not sorted. Must be very hard for them. What do you think?
  • #931
  • Edited 1:57am Mar 19, 2013 1:40am | Edited 1:57am
Quoting Mr.chia
alex, what if we lived in asia, while using Alpari UK MT4 will have an effect in terms of influencing distance connections, because 3 years ago I was using FXDD MT4 located in united kingdom and usually the connection is not smooth, often jammed, no connection. tq
Hi Mr.chia,

Great question.

Alpari (UK) has many thousands of customers who are based in Asia. Though we can't guarantee the internet connection in Indonesia, we recommend you do a ping and tracer test to check your latency.

Latency from a computer science perspective is the time it takes for a specific block of data on a data track to rotate around to the read/write head. In terms of Forex that means execution time - how long it takes from the click on order execution, until you receive a confirmation that the order was actually executed. Many brokers have high latency usually attributed to their use of cheap hosting providers who cannot provide adequate bandwidth. This causes major issues with execution. Alpari (UK)'s technology and infrastructure is one of the best in the industry. This allows our clients to receive low latency trading and the fastest execution available in the forex market.

In order to run the "ping" test, click Start->Run->type in CMD->Press OK->type in "ping(space)–t(space)DNS reference" ->Press enter

To run the "tracer" test, click Start->Run->type in CMD->Press OK->type in “tracer(space)DNS reference" ->Press enter

If your operating system is Windows Vista or Windows 7, instead of "Start->Run->type in CMD->Press OK" type 'CMD' into the 'Start search' textbox, press enter and follow the rest of the steps described above.
http://img507.imageshack.us/img507/1...tapingtest.jpg

Things to keep in mind (while running these tests):

* If you are running wireless at the time please also run the tests when connected directly to your router.

* If you are running a firewall, please make sure it is not blocking traffic from the MT4 platform and please make sure you are not using your internet for anything else at this time.


Alex

________
Alexander Chadwick
Alpari (UK) Representative
  • #932
  • Mar 19, 2013 1:47am Mar 19, 2013 1:47am
Quoting Toranaga
Just noticed it

Nice..

http://www.forexfactory.com/attachme...1&d=1363623943
MT4 One-Click trading

________
Alexander Chadwick
Alpari (UK) Representative
  • #933
  • Mar 19, 2013 2:32am Mar 19, 2013 2:32am
Alex, thanks for info regarding ping and tracer tests to server.... could you let me know around what kind of numbers you would really be looking for as a good/acceptable result,

Thanks,

Luds
.
  • #934
  • Mar 19, 2013 2:58am Mar 19, 2013 2:58am
Quoting Luds
Alex, thanks for info regarding ping and tracer tests to server.... could you let me know around what kind of numbers you would really be looking for as a good/acceptable result,

Thanks,

Luds
Hi Luds,


The lower the number the better the connectivity, thereby equating to a faster execution time


Alex

________
Alexander Chadwick
Alpari (UK) Representative
  • #935
  • Mar 19, 2013 3:53am Mar 19, 2013 3:53am
Quoting Mr.chia
alex, what if we lived in asia, while using Alpari UK MT4 will have an effect in terms of influencing distance connections, because 3 years ago I was using FXDD MT4 located in united kingdom and usually the connection is not smooth, often jammed, no connection. tq
I'm from Asia also and Alpari UK is performing even better than any local company
  • #936
  • Mar 19, 2013 3:55am Mar 19, 2013 3:55am
Quoting HoangTuan
I'm from Asia also and Alpari UK is performing even better than any local company
Good to hear!
  • #937
  • Edited 2:20pm Mar 21, 2013 2:09pm | Edited 2:20pm
I am very satisfied with MT5, but in last 2 days there were 2 times that MT5 froze for about 7-9 minutes + charts freeze almost every day for about 3 minutes when Daily candle closes. Can you do something about this freezes? It is very annoying and other brokers don't do that.

On top of that, please do not delete the data. I am attaching a picture where a bar is incorrect. There was correct data and the bar had right closure (much lower), I know as I was trading it. But next day data was deleted and this is how Daily looks now. Why would you delete data from the chart? Other brokers didn't!
Attached Image (click to enlarge)
Click to Enlarge Name: 2013_003.png Size: 7 KB
  • #938
  • Edited 6:16am Mar 22, 2013 1:27am | Edited 6:16am
Hi IndigoPingvi,

Quoting IndigoPingvi
I am very satisfied with MT5, but in last 2 days there were 2 times that MT5 froze for about 7-9 minutes + charts freeze almost every day for about 3 minutes when Daily candle closes. Can you do something about this freezes? It is very annoying and other brokers don't do that.

I'm glad to hear you're satisfied with MT5.

The charts may freeze during rollover time, as many banks briefly shut down and close off their daily exposure. Once liquidity is withdrawn the prices that remain are highly speculative bids and offers which do not represent the market.

The shut down usually only lasts a few minutes to allow the banks to check their systems, apply rollover interest and roll trades over to the new day. As Alpari (UK) does not determine the forex prices streamed to our platforms, the charts are also interrupted at rollover time.

Quoting IndigoPingvi
On top of that, please do not delete the data. I am attaching a picture where a bar is incorrect. There was correct data and the bar had right closure (much lower), I know as I was trading it. But next day data was deleted and this is how Daily looks now. Why would you delete data from the chart? Other brokers didn't!
For the sake of historical data accuracy we are obligated to sync our charts with correct prices. This is only done in the rare instance when they reflect an incorrect price, received from one of our liquidity providers.

I hope that this goes some way to helping. However, if you would like me to look into this further please feel free to email me at [email protected] .


Alex

________
Alexander Chadwick
Alpari (UK) Representative
  • #939
  • Mar 25, 2013 11:13am Mar 25, 2013 11:13am
Quoting Alpari UK
MT4 One-Click trading

________
Alexander Chadwick
Alpari (UK) Representative

Hi,
I need a mt4 account and I have been testing Alpari for some time and am quite happy with the experience. I just need to know if you provide your costumers with a one click script for manual entries ?
  • #940
  • Mar 26, 2013 12:42am Mar 26, 2013 12:42am
Hi fido,

Quoting fido
I need a mt4 account and I have been testing Alpari for some time and am quite happy with the experience.
Good to hear!

Quoting fido
I just need to know if you provide your costumers with a one click script for manual entries ?
Earlier this month Metaquotes released build 482 for the client side. The headliner of the update is the 'one-click trading' feature arriving to Metatrader 4.

http://img29.imageshack.us/img29/886...icktrading.jpg

You can activate it by pressing ALT+T or clicking the pointer in the top-left of chart window.

Alex

________
Alexander Chadwick
Alpari (UK) Representative
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