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  • #821
  • Jan 4, 2013 4:05am Jan 4, 2013 4:05am
Quoting HoangTuan
Hope to see Alpari on Android , currently MT5 on android is sucks and hard to use .
Actually it works fine with me (android MT5). It looks almost the same as android MT4 on FxPro, very very simple to use.
  • #822
  • Jan 11, 2013 8:36am Jan 11, 2013 8:36am
Hi Alpari, today your avarage spread on euro/usd is almost 2.0, what is going on, usually you avarage 1.6a, any comments
  • #823
  • Jan 11, 2013 8:46am Jan 11, 2013 8:46am
Quoting magicpips
Hi Alpari, today your avarage spread on euro/usd is almost 2.0, what is going on, usually you avarage 1.6a, any comments
Hi magicpips,

We are constantly striving to provide our customers with better spreads. Our base spread on a currency pair such as the EURUSD remains 1.6.
There have been, and will continue to be, opportunities to trade on prices that are tighter than this. However since we exert no control over the prices we receive we cannot state with what frequency these opportunities will occur. Our price feeds come from a number of liquidity providers and is constantly evolving as we seek to provide the most reliable price feeds and best execution for our community of Forex Traders. For best practice we urge you to base your pricing expectations on the minimum spreads as highlighted on our website (http://www.alpari.co.uk/en/forex-tra...d-margins.html) .

We thank you for your continued support and endeavour to continue to fulfil your expectations.

Alex

________
Alexander Chadwick
Alpari (UK) Representative
  • #824
  • Jan 11, 2013 11:01am Jan 11, 2013 11:01am
Quoting Alpari UK
Hi magicpips,

We are constantly striving to provide our customers with better spreads. Our base spread on a currency pair such as the EURUSD remains 1.6.
[font=Verdana][size=2][color=black]There have been, and will continue to be, opportunities to trade on prices that are tighter than this. However since we exert no control over the prices we receive we cannot state with what frequency these opportunities will occur. Our price feeds come from...
It seems you have problems with your liquidity. As a customer, should I be worried?
Swedish steel!
  • #825
  • Jan 12, 2013 6:38am Jan 12, 2013 6:38am
sorry, I know this is UK,and I'm alpari-u.s but in the recent week, I tried to withdraw fund, and the agent make up some bullshit rule and said that I can only withdraw fund with credit card within 6 months, which never happens to me before. I withdrew everyday, before. Wire costs 20 usd, check is free, take times but I'm not even at home.
  • #826
  • Jan 14, 2013 2:02am Jan 14, 2013 2:02am
Quoting grovsnus
It seems you have problems with your liquidity. As a customer, should I be worried?

 Hi grovsnus,

As discussed, our price feeds come from a number of liquidity providers and is constantly evolving as we seek to provide the most reliable price feeds and best execution for our community of Forex Traders.

Alex

________
Alexander Chadwick
Alpari (UK) Representative
  • #827
  • Jan 14, 2013 2:04am Jan 14, 2013 2:04am
Quoting Ihate2lose
sorry, I know this is UK,and I'm alpari-u.s but in the recent week, I tried to withdraw fund, and the agent make up some bullshit rule and said that I can only withdraw fund with credit card within 6 months, which never happens to me before. I withdrew everyday, before. Wire costs 20 usd, check is free, take times but I'm not even at home.
Hi Ihate2lose,

I'm sorry to hear you had issues. Could you please send me an email at [email protected] with a few more details. I'll make sure your comments are brought to the attention of the appropriate people.


Alex

________
Alexander Chadwick
Alpari (UK) Representative
  • #828
  • Jan 17, 2013 2:14am Jan 17, 2013 2:14am
Please be aware that due to Martin Luther King Day in the US on Monday, 21 January, and Tuesday, 22 January 2013, the trading hours for the following products will be affected:

http://img713.imageshack.us/img713/8...herkingday.png

 ________
Alexander Chadwick
Alpari (UK) Representative
  • #829
  • Jan 17, 2013 4:47am Jan 17, 2013 4:47am
At the moment..

Eur/Nzd spread 17 pips ? (Oanda 4.7 pips)

Gbp/Nzd 11 pips ? (Oanda 8 pips)

Gbp/Aud 6 pips ? (Oanda 4)

Nzd/Jpy 8 pips (Oanda 2.5)

and there are some other 8 pips spread pairs ??!

Please say to me that today is something special and that aren't the usual spreads for this pairs,
because that would be a joke.

And if it is so, please explain why there is such a big difference to other brokers ??
Disappointing.

Regards..
How to opt out annoying user signatures ??
  • #830
  • Jan 17, 2013 4:56am Jan 17, 2013 4:56am
Quoting Toranaga
At the moment..

Eur/Nzd spread 17 pips ? (Oanda 4.7 pips)

Gbp/Nzd 11 pips ? (Oanda 8 pips)

Gbp/Aud 6 pips ? (Oanda 4)

Nzd/Jpy 8 pips (Oanda 2.5)

and there are some other 8 pips spread pairs ??!

Please say to me that today is something special and that aren't the usual spreads for this pairs,
because that would be a joke.

And if it is so, please explain why there is such a big difference to other brokers ??
Disappointing.

Regards..
Next time, please post here screenshots of your comparison. Thanks.
  • #831
  • Jan 22, 2013 8:31am Jan 22, 2013 8:31am
Does anybody use the ECN with alpari and what are the commissions like?

problems with slippage etc etc
  • #832
  • Jan 23, 2013 4:50am Jan 23, 2013 4:50am
Quoting remi05
Does anybody use the ECN with alpari and what are the commissions like?
Hi remi05,

Welcome to the Alpari (UK) thread

I have posted details of our MT4 Pro and MT5 ECN commission here.

However, Alpari (UK) continues to offer you no-commission trading on the MetaTrader 5 (MT5) ECN account in 2013. The extension of no-commission trading will help you benefit from the new, feature-rich MT5 trading platform for longer without having to pay commission charges. In the future Alpari (UK) may introduce commission charges on MT5 but if we do we'll inform you well in advance.

Alex

________
Alexander Chadwick
Alpari (UK) Representative
  • #833
  • Jan 23, 2013 6:00am Jan 23, 2013 6:00am
Hi,

You now offer spread betting on the MT4 platform, correct?

Are there any differences when using the MT4 platform for spread betting e.g. different spreads. Or are your pricing structures, and everything else for that matter identical for spread betting?

Thanks
  • #834
  • Jan 23, 2013 7:28am Jan 23, 2013 7:28am
Hi 4Xfactor,

Quoting 4Xfactor
You now offer spread betting on the MT4 platform, correct?
You're correct. With Alpari UK, you can spread-bet on the MetaTrader4 (MT4) platform – one of the most popular trading platforms in the world.

Spread betting has become very popular in the UK over the past few years. There's a good reason for that – all spread betting profits are tax free‡ in the UK and the Republic of Ireland, so you will keep all you make.

‡Any profits you make from spread betting are completely free of capital gains tax, stamp duty and income tax (for residents of the UK and the Republic of Ireland). UK and Irish tax laws are subject to change and individual circumstances may vary. Financial spread betting with Alpari UK is available to residents of the UK and the Republic of Ireland only.

Quoting 4Xfactor
Are there any differences when using the MT4 platform for spread betting e.g. different spreads. Or are your pricing structures, and everything else for that matter identical for spread betting?
The spreads are the same as our Micro and Classic accounts as they have the same feed. But that's not all. On a spread betting account, you can trade 34 currency pairs, seven indices and ten commodities. You can deposit in your account in GBP (British pound sterling), and start trading from only 10 pence per pip. And it takes just GBP250 to open a spread betting account.


Alex

________
Alexander Chadwick
Alpari (UK) Representative
  • #835
  • Jan 23, 2013 9:44am Jan 23, 2013 9:44am
Ok, thanks very much for the informative reply.

Quoting Alpari UK
Hi 4Xfactor,



You're correct. With Alpari UK, you can spread-bet on the MetaTrader4 (MT4) platform – one of the most popular trading platforms in the world.

Spread betting has become very popular in the UK over the past few years. There's a good reason for that – all spread betting profits are tax free‡ in the UK and the Republic of Ireland, so you will keep all you make.

[font="Verdana"][size="1"]‡Any...
  • #836
  • Jan 24, 2013 7:08am Jan 24, 2013 7:08am
How much tax do you pay on the ECN platform then or is that built into the commissions?
  • #837
  • Jan 24, 2013 9:30am Jan 24, 2013 9:30am
Quoting remi05
How much tax do you pay on the ECN platform then or is that built into the commissions?
Hi Remi05,

As a UK resident, you may be liable for tax on profits that you make while trading on an ECN account. We can't advice how much tax you'll have to pay, as this is dependent on all your sources of income. The HM Revenue & Customs website may help.

Alex

________
Alexander Chadwick
Alpari (UK) Representative
  • #838
  • Jan 24, 2013 4:24pm Jan 24, 2013 4:24pm
Guys/Girls... I would not trade with Alpari... I have seen videos here of issues with disconnections and re-quotes and have suffered the same like someone else.

You will get the usual, email support and we will investigate, blah blah blah... useless once they have taken your money.

If you are a long term trader and execution and speed is not your priority, then trade with them.

Try for yourself and see.

For me... am looking for a new broker and we'll see how it goes with someone else.

Dont ask me stupid questions about providing evidence, etc etc... try for yourself!
  • #839
  • Edited 4:55pm Jan 24, 2013 4:45pm | Edited 4:55pm
Quote
...a price spike results due to a bad tick (or incorrect price) from the liquidity providers that make it through into the price feed. Alpari (UK) merely reflects prices provided.
I've never understood this.

You state:

Quote
...multiple liquidity providers who stream prices to us. The best bid and ask price is automatically fed into the platform.
So why not incorporate a simple function before price is re-distributed to client Mt4 platforms? If there's a huge price anomoly, then you negate that price and use the next tick price in the feed pool / heap.


 int percentAnomaly = 10; 'don't allow any prices above 10% for example
double percentDifference = ((currentPrice - lastPrice) / lastPrice) * 100

if (percentDifference > percentAnomaly) feedPrice = price(1);


Instead, brokers rely on clients to catch candle anomalies that may occur in the dead-of-night and give them 24 hours to raise the issue, else your account can't be indemnified.

Seems a bit fishy, when a simple code fix would not allow spurious prices to ever hit client MT4's.
Politics is the womb in which war develops.
  • #840
  • Edited 8:02am Jan 25, 2013 3:15am | Edited 8:02am
Hi FiatFap,

Quoting FiatFap
I've never understood this.

You state:

So why not incorporate a simple function before price is re-distributed to client Mt4 platforms? If there's a huge price anomoly, then you negate that price and use the next tick price in the feed pool / heap.


 int percentAnomaly = 10; 'don't allow any prices above 10% for example
double percentDifference = ((currentPrice - lastPrice) / lastPrice) * 100

if (percentDifference > percentAnomaly) feedPrice = price(1);

...when a simple code fix would not allow spurious prices to ever hit client MT4's.
Alpari UK uses flexible spreads. Should we use a 'code fix' and thereby not transparently reflect the market, this would indeed be an anomaly.

Our spreads follow the spreads the major banks are offering, by taking the best bid and offer from a large number of price feeds from major banks. This leads to a reduction in spreads during intra-day trading, but may widen overnight as major banks tend to widen their spreads during this time. Though this does not mitigate spikes from occurring, it is a true reflection of the market.

Quoting FiatFap
Instead, brokers rely on clients to catch candle anomalies that may occur in the dead-of-night and give them 24 hours to raise the issue, else your account can't be indemnified.
Obviously, we would like you to escalate any problems sooner rather than later. Time is of the essence in foreign exchange. We understand that. However, if you come to us outside the time frame, we're not going to refuse to investigate it. To state that your account cannot be indemnified after a certain time frame is incorrect.

Alex

________
Alexander Chadwick
Alpari (UK) Representative
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