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  • #121
  • Edited 2:15pm Dec 3, 2012 8:51am | Edited 2:15pm
Quoting pt49
We just had a run up on e/u from 1.3045 to 1.3072 but as it was in progress, AxiTader froze the price at 1.3061 and held it there until it had traveled up to 1.3072 and all the way back down (on other brokers).

Their platform stopped working (no connection to server) about a minute or so after this move started up, then "as if by magic" it started again when price had dropped back down (on other platforms... FXCM etc)

After it restarted, the charts showed the sike of the price move up, but of course, anyone in a trade would not have been...
Made 10.3 pips on that move here, no issues. (standard account)
Fuck Forex Factory.Wake up people.
  • #122
  • Dec 3, 2012 8:54am Dec 3, 2012 8:54am
Quoting pt49
We just had a run up on e/u from 1.3045 to 1.3072 but as it was in progress, AxiTader froze the price at 1.3061 and held it there until it had traveled up to 1.3072 and all the way back down (on other brokers).

Their platform stopped working (no connection to server) about a minute or so after this move started up, then "as if by magic" it started again when price had dropped back down (on other platforms... FXCM etc)

After it restarted, the charts showed the sike of the price move up, but of course, anyone in a trade would not have been able...
It always does this, it was this an slippage that made me leave them.
  • #123
  • Dec 4, 2012 8:07pm Dec 4, 2012 8:07pm
Quoting pt49
We just had a run up on e/u from 1.3045 to 1.3072 but as it was in progress, AxiTader froze the price at 1.3061 and held it there until it had traveled up to 1.3072 and all the way back down (on other brokers).

Their platform stopped working (no connection to server) about a minute or so after this move started up, then "as if by magic" it started again when price had dropped back down (on other platforms... FXCM etc)

After it restarted, the charts showed the sike of the price move up, but of course, anyone in a trade would not have been able...
I checked with my rep at Axi as i hadn't seen this happen for a long time now on my account (I used to have a standard account but now use their PRO account) and was told this can sometimes happen on the standard accounts that use the AU01 server but it's not something that happens on the PRO accounts as they use a US server (US02). I'm not sure why you think they operate a dealing desk but it's not been my experience, or i wouldn't still be with them. Seriously I've never had reason to believe they were doing anything as dodgy as that in the years i've used them.
  • #124
  • Dec 4, 2012 8:10pm Dec 4, 2012 8:10pm
Quoting johnrambofx
They certainly did not reimburse me. This is the first that I have heard about any sort of refund.
If you felt you received slippage that wasn't normal market slippage or had some kind of technical issue afect your trade then just get in contact with them. They have always made things right for me if it wasn't normal market slippage but something that went wrong on their end.
  • #125
  • Dec 4, 2012 9:45pm Dec 4, 2012 9:45pm
if others didnt have the same issue, maybe it was bad connection?
  • #126
  • Dec 4, 2012 10:49pm Dec 4, 2012 10:49pm
Others had the same issue, the problem is their Aussie server. I now transferred to their US server, I should be up n trading again tonight or tomorrow.
In the days of old when sailors were bold, and seldom if ever contented.
  • #127
  • Edited 5:12am Dec 5, 2012 4:42am | Edited 5:12am
  •  larko
  • | Joined Oct 2010 | Status: 99 problems but a pip aint one | 41 Posts
Quoting pt49
Others had the same issue, the problem is their Aussie server. I now transferred to their US server, I should be up n trading again tonight or tomorrow.
I made the same move and never looked back. Prior to the move a few months back id been using them for a heck longer time than that and never had a problem besides one 'hang time' when I threatened to leave.. I agree with Muzza you can't just label a broker a dealing desk broker if there's an issue and they've never done anything to suggest otherwise. And to me comparing prices with an FXCM platform is like comparing a Ferrari to a Hyundai.. And Axi is not the Hyundai!
  • #128
  • Dec 5, 2012 6:21am Dec 5, 2012 6:21am
Quoting larko
I made the same move and never looked back. Prior to the move a few months back id been using them for a heck longer time than that and never had a problem besides one 'hang time' when I threatened to leave.. I agree with Muzza you can't just label a broker a dealing desk broker if there's an issue and they've never done anything to suggest otherwise. And to me comparing prices with an FXCM platform is like comparing a Ferrari to a Hyundai.. And Axi is not the Hyundai!
I don't trade FXCM (tho I did many years ago). FXCM is the price feed into my FXTrek Intellicharts which are better than anything in mt4.
In the days of old when sailors were bold, and seldom if ever contented.
  • #129
  • Edited 4:32pm Dec 5, 2012 2:33pm | Edited 4:32pm
Quoting pt49
I don't trade FXCM (tho I did many years ago). FXCM is the price feed into my FXTrek Intellicharts which are better than anything in mt4.
My thoughts on anything FXCM related...
http://www.marketwatch.com/story/fxc...tes-2012-11-12
http://www.forexfactory.com/showthre...ost5911286#211

Would not touch anything FXCM offers with a ten foot barge.

And, i am not seeing the attraction for FXTrek Intellicharts, based on the info of their website…
http://www.fxtrek.com/Corporate/prod...telliChart.asp
Fuck Forex Factory.Wake up people.
  • #130
  • Dec 5, 2012 3:27pm Dec 5, 2012 3:27pm
Well, I won't enlighten you then.
In the days of old when sailors were bold, and seldom if ever contented.
  • #131
  • Dec 6, 2012 3:08pm Dec 6, 2012 3:08pm
Quoting pt49
Well, I won't enlighten you then.
Damn... Common, don't take it that way.

Happy trading!
Fuck Forex Factory.Wake up people.
  • #132
  • Dec 10, 2012 3:15am Dec 10, 2012 3:15am
back on Axi after a long while and boy im NOT impressed so far - execution delays are just ridiculous on the very few trades ive already taken.

Seriously, am i supposed to just wait there while it hangs after i click the button ? I think i'll be withdrawing all funds just as soon as ive deposited.
  • #133
  • Edited 3:56am Dec 10, 2012 3:20am | Edited 3:56am
Not having any issues here so far. Think you can ask them to be put on their US server, if I remember correctly. Seems to have fixed some issues for some.
Quoting larko
Had this same problem on Australian server (strange cause I am in NZ) when trading manually and i threatened to leave.. but once I moved to NY server it was a BIG improvement. Problem is probably the Aus server being for the cfd's and index stuff where as NY seems to be FX only meaning probably a lot faster? I don't know but my account manager said its more for professionals.
Fuck Forex Factory.Wake up people.
  • #134
  • Dec 12, 2012 10:42am Dec 12, 2012 10:42am
They sent the Holiday schedule. It’s in your MT4 mailbox tab. If anyone is interested. Why they send it there? who knows. No one checks that... I just stumbled upon it.

Happy holidays!
Fuck Forex Factory.Wake up people.
  • #135
  • Dec 13, 2012 10:13pm Dec 13, 2012 10:13pm
I've not had any issues with Axi since moving to their US based server. Spreads are better than the standard account... 0.2 to 0.5 pips usually, plus 0.7 commissions.

Screen shot showing 0.2 in Asian session 10 min's ago.
Attached Image (click to enlarge)
Click to Enlarge Name: today.png Size: 52 KB
In the days of old when sailors were bold, and seldom if ever contented.
  • #136
  • Edited 6:20am Dec 14, 2012 5:11am | Edited 6:20am
Quoting pt49
I've not had any issues with Axi since moving to their US based server. Spreads are better than the standard account... 0.2 to 0.5 pips usually, plus 0.7 commissions.
Thks for the update. Might help others who are having issues.
Fuck Forex Factory.Wake up people.
  • #137
  • Dec 15, 2012 6:37am Dec 15, 2012 6:37am
Hi Guys,

I have just read through this thread re Axi and slippage and i have these comments...

Firstly, I'm new to FX trading, 2 years now and and have gone full time 6 weeks ago...

I agree that all my dealing with Axi have been great and have no problems with the customer service, funding and withdrawing money, no problems at all...

However I have had issues with being put into trades or taken out to the pip, which seems questionable...

The first incident was EUR/AUD back on the 2012.11.15 one minute bare at 15:30...This bar spiked down to 1.23523 which was my exact stop loss that i has set to break even....What draw my attention to it was i had the same trade running on my GFT account and it did not stop out....The trade then went on to hit my original 15 pip target and with 3 pull lots, this would have been approximately $450.... I looked at all my brokers some funded and some demo and i could not find any that got within 3 pips of the price and most were 4.5.... I raised this with Axi and they sited a number of reason, news, slippage, liquidity provided etc etc....I felt like they were treating me like a fool.... They did however offer to rebate me the difference between their price and next closest broker, which turned out to be approximate $110....This was good, but not $450 or the potential $1500 if i managed the trade over a couple of hours....

The second occurred on Friday and was a gold trade....2012.12.14 one minute bare at 16:14

I was looking to trade gold to the down side and set a sell stop below the round number of 1693 at 1692.80....This seemed to me to be below a solid support area and if price broke this, then there would be movement to the downside....Anyway, again i was entered short to the pip and no sooner i was entered, price moved away....I have looked at other brokers and cant find any that go below 1693 apart from IC Markets whom i just installed a demo tonight.... They got to 1692.95..

I would not have a problem if the price continues past either of these to point, but to hit to the pip strikes ma as odd...

It about trust and if you feel you cant trust your broker, then what are you to do....A business just cant run a business on being nice guys, you product needs to be without question.....

I will be raising the GOLD trade with AXI Monday morning and I'll provide and update....!
  • #138
  • Dec 16, 2012 2:07am Dec 16, 2012 2:07am
Quoting Wiggy1965
Hi Guys,

I have just read through this thread re Axi and slippage and i have these comments...

Firstly, I'm new to FX trading, 2 years now and and have gone full time 6 weeks ago...

I agree that all my dealing with Axi have been great and have no problems with the customer service, funding and withdrawing money, no problems at all...

However I have had issues with being put into trades or taken out to the pip, which seems questionable...

The first incident was EUR/AUD back on the 2012.11.15 one minute bare at 15:30...This bar spiked down...
I advice you to leave this broker ... and open live with pepperstone ... they will never do that ... on my experience with them though
let the chart to be your chauffeur ... -Forexmnstr-
  • #139
  • Dec 16, 2012 4:31am Dec 16, 2012 4:31am
Quoting forexmnstr
I advice you to leave this broker ... and open live with pepperstone ... they will never do that ... on my experience with them though

Thanks forexmnstr, I have just installed a demo from Pepperstone and i can see their gold price only got to 1693.36, this is 5.6 pips above the price i was entered in at....

The EUR/AUD trade i spoke about, I can also see Pepperstone only got down to 1.23560, which is 3.7 pips above Axi...

Hmmm....;-/

Thanks again
  • #140
  • Dec 18, 2012 2:56am Dec 18, 2012 2:56am
Quoting forexmnstr
I advice you to leave this broker ... and open live with pepperstone ... they will never do that ... on my experience with them though

forexmnstr, have you seen the massive Spike/Slippage on AUD/USD last night the 17/12/2012 at 23:59 one minute chart.......The price spiked 1.05238, and axi got down to 1.05467, which is nearly 23 pips difference.... So to suggest pepperstone wont do this is not 100% correct....

Not taking the piss, just an observations, i still may open an account as this is the only issue i have detected...!

Paul
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