"Some positions were closed due to StopOut" | Forex Factory

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"Some positions were closed due to StopOut"

  • #1
  • First Post: Jan 12, 2007 3:23pm Jan 12, 2007 3:23pm
An open position in MT4 FXDD was suddenly closed, at a loss, with the above email in my MT4 mailbox from "bridge1".

I emailed FXDD and they said that I had closed it !! What does this message mean and how can I prove that it didn't come from me ?? There is no activity in my journal at that time.
  • #2
  • Jan 12, 2007 4:10pm Jan 12, 2007 4:10pm
Your stop was hit?
  • #3
  • Jan 12, 2007 4:12pm Jan 12, 2007 4:12pm
No the stop wasn't hit. It was closed 20pts away from my stop, which FXDD have acknowledged.
  • #4
  • Jan 13, 2007 5:02am Jan 13, 2007 5:02am
Nobody knows what this means ??
  • #5
  • Edited 6:38am May 1, 2007 6:01am | Edited 6:38am
I got this stopout from FXDD too, was just 1 lot with a 3k account and there was no stop loss set. after I came back and on my PC the trade was stopped out. It was still a winning trade at the point of stopout.
  • #6
  • Oct 31, 2012 2:47am Oct 31, 2012 2:47am
same thing happened to me.
I closed FXDD account and open ATC.
  • #7
  • Oct 31, 2012 11:43pm Oct 31, 2012 11:43pm
Quoting rjay
An open position in MT4 FXDD was suddenly closed, at a loss, with the above email in my MT4 mailbox from "bridge1".

I emailed FXDD and they said that I had closed it !! What does this message mean and how can I prove that it didn't come from me ?? There is no activity in my journal at that time.
DONT WALK.. RUN!! - FXDD is a THIEVING Bucketshop. Try Oanda, they may be bucket but they dont play those type of games. (ATC better choice but I just cant roll with FXCM. ATC will play straight with you but the FXCM feed will still have mystery outages and glitches. Something funny *ALL* the time...)
  • #8
  • Oct 31, 2012 11:46pm Oct 31, 2012 11:46pm
Quoting rjay
No the stop wasn't hit. It was closed 20pts away from my stop, which FXDD have acknowledged.
How did they explain this if they acknowledged it? (did they refund/restore the trade?)
  • #9
  • Last Post: Nov 23, 2012 9:27am Nov 23, 2012 9:27am
Quoting rjay
An open position in MT4 FXDD was suddenly closed, at a loss, with the above email in my MT4 mailbox from "bridge1".

I emailed FXDD and they said that I had closed it !! What does this message mean and how can I prove that it didn't come from me ?? There is no activity in my journal at that time.
At what time did that happen? It may be a spread spike. I know there was the Chinese PMI on Wednesday so might be that
If you aim for the stars- but miss, you still get the moon...
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