MB Trading Futures - Introduction

EXN live looks like its down and I am glad at least I have a stop loss is place while we are down but am not too happy right now with this down time.

The interesting thing is that the Metatrader shows to have a connection. Which is probably right, because the problem is with their feed to the server. Only hint is no price movement and the clock is frozen, too.

EXN live went down hours ago and still down up to now.
What's going on?

zzzzzzzzzzzzz

This downtime is ridiculous.

05:08Bartolome Hernandez: Hello, Welcome to MB Trading! Yes we are currently frozen on the feed for EXN live but operations has been made aware of this and will reset to bring up shortly. If you have orders to manage you can call the trade desk at 310.589.4894. If you have stops/take profits in place all orders will be honored while we work on bringing the feed back up
05:08Bartolome Hernandez: at this time we here have no knowledge of expected turn around time, sorry for the inconvenience

Lemme guess... all the frozen posters are on MT4?

It's back up. And right, I'm on MT4.

i also get 'off quotes' when i try to close a position...live account...reliability at it's prime...good thing we can open/close positions whenever we want..

Do yourselves a favor and switch platforms. If you read back through this thread you'll see the vast number of all problems are with MT4.

DeskTop...a usual had no problems and we had a nice move underway that you missed.

can we use Desktop with free exn account??

Not yet.

Susaif,

I have been told that we should begin accepting new accounts for FREE EXN for Desktop before the end of next week.

iLove,

It is not possible to fund from a card instantly because of the $2000 limitation that has to be verified. The reason that your initial funds were rejected is because we just recently bumped the maximum from $1000 to $2000, but a certain bank is still limited by $1000 USD, and your 900 GBP exceeds that. Also, since you funded a different account first, we require 24 hours for initial funding of an account to settle, and the request to transfer came before that. You should be hearing from Cashiering on this matter.

Will we have to open a new account for the Desktop EXN or can we use our existing mt4 EXN account? Either way this is good news.

That is good news... please keep us updated!

Yes, you'll be required to open a new account.

The question is why would the mt4 have so many problems? It would be nice if Justin chimed in here.

A port to the desktop platform would require re-programming indicators.

The more parts anything has, each of which have to work individually and together, the greater the likely-hood of failure.

MT4 is a platform that is only popular because it is the first one traders, who are often new to trading and attracted by the low initial start up costs of spot FX try.

MT4 is free and traders get married to it, not realizing they are using an inferior dumbed down platform that was designed from the ground up to fleece them in a deal desk operation, most egregiously with the infamous Virtual Dealer Plugin.

It continues to amaze me how reticent traders are to anything other than MT4, even when there are vastly superior platforms. To satisfy those customers MB went to great lengths and I imagine great expense attempting to fit a square peg in a round whole by making MT4 work in a non deal desk environment. To do that requires the meshing of several layers of technology, some of which MB does not control or have access to (some areas of MT4's code).

The effort was valiant, innovative and probably initially profitable as it brought many customers that can't be dragged to use anything else but the POS they are used to even if what they are used to is horrible.

In the long run, IMHO, it was a mistake as it is rife with problems that stem from the difficulty and complexity outlined above. This gives customers a false impression of what has been for me a fantastic broker that has blazed the trail of lowering costs and providing a fair environment to trade this market on a spot basis. You only get to make a first impression once.

I hope they scrap Mt4 and concentrate their resources on building out DeskTop with the planned scripting language and stop wasting them on the futile effort to make MT4 do what it was never designed to do in the first place. In addition since they own DeskTop, it is designed from the ground up to work with MB's systems, and therefor is inherently more stable, easier to maintain with less complexity because it is a stand alone unit built by MB in house.

It may require some effort but seriously consider changing platforms to anything other than MT4. I suggest NinjaTrader which will vastly surpass anything MT4 is doing for you now. Its not free.... but you get what you pay for if you chose to stick with MT4 at MB or anywhere else.

Hi Justin !!!
Spot metals ( XAU/USD & XAG/USD ) are available for MB Trading UK client ?
Thanks

Justin,

The MT4 Mobile apps are still -afaik - completely dead w.r.t MBT Live accounts! I called the trade desk last night and was told it's an issue they're aware of but that it's up to MetaQuotes to fix it, and they had no estimate as to when.

Can you please light a fire under their feet and get this back up and running?

Pips4life