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Alpari.co.uk Discussion

  • #721
  • Jun 11, 2012 9:44am Jun 11, 2012 9:44am
getting real time gaps on MT4 Classic 2 Live account again as we speak on H4.

The server lost connection and after I closed down, restarted and logged in then the gap appeared where there was no gap just 5 minutes earlier.

The same thing happened last week and it was a server issue on their side. I can only assume the same thing again. I have pending trades on so it becomes more worrisome.
  • #722
  • Jun 11, 2012 9:49am Jun 11, 2012 9:49am
Their live support tells me it is now an IT issue which they are looking into
  • #723
  • Jun 12, 2012 2:30am Jun 12, 2012 2:30am
Quoting flyer415
getting real time gaps on MT4 Classic 2 Live account again as we speak on H4.

The server lost connection and after I closed down, restarted and logged in then the gap appeared where there was no gap just 5 minutes earlier.
Quoting flyer415
Their live support tells me it is now an IT issue which they are looking into
Hi Flyer415,

 Thank you for your posts.

The issue effecting the charts on your MT4 Classic 2 account was identified and fixed shortly thereafter. We apologise for the inconvenience that this may have caused.

 Should there be anything else, please feel free to contact our client services team on live-chat, via email or on +44 (0) 207 426 2900. Our support team is available from 7am to 10pm (UK Time), Monday to Friday. We’re here to help.


 Alex

 ________
 Alexander Chadwick
 Alpari (UK) Representative
  • #724
  • Jun 12, 2012 2:51am Jun 12, 2012 2:51am
Quoting HoangTuan
Traded with ALpari for a few months , so far so good
- Execute speed : super fast on MT5 , can't complaint anything
- Support : Always there on office time , love that , hope they will keep that good jobs
- Deposits : So far ontime funding as always , NO FEES ON >3k$ CREDIT CARD DEPOSITS
- Withdrawals : Got big fees due to my small bank , changed to better bank and it worked great with small banking fees
- MT5 charts : nothing to complaints

Quoting HoangTuan
If they keep NO FEES for big deposits on credit card and others advantages as above , surely will keep trading with them until I got died lol
Regards

 Hi Hoang Tuan,

 Thank you for the feedback. It’s much appreciated. I read it out in the office so that everyone is aware of what people think of our products. All of the team love it when we read good reviews like this.


 Alex

 ________
 Alexander Chadwick
 Alpari (UK) Representative
  • #725
  • Jun 12, 2012 12:12pm Jun 12, 2012 12:12pm
Quoting Alpari UK



 Hi Hoang Tuan,

 Thank you for the feedback. It’s much appreciated. I read it out in the office so that everyone is aware of what people think of our products. All of the team love it when we read good reviews like this.


 Alex

 ________
 Alexander Chadwick
 [font=Verdana][size=2][url="http://www.alpari.co.uk/"]Alpari...
Alex,

It is the bad reviews that you want to read. That is how you improve.

If you read good reviews then you never improve, never innovate, never become #1. And while you are reading them someone else will come along and steal your clients.

Take every bad review not as a criticism of your behaviour but rather as an opportunity for growth. It is amazing what a different outlook can do for a company.
  • #726
  • Jun 13, 2012 4:22am Jun 13, 2012 4:22am
Quoting flyer415
Alex,

It is the bad reviews that you want to read. That is how you improve.

If you read good reviews then you never improve, never innovate, never become #1. And while you are reading them someone else will come along and steal your clients.

Take every bad review not as a criticism of your behaviour but rather as an opportunity for growth. It is amazing what a different outlook can do for a company.

Thanks flyer415. You are absolutely right. To stay on top, we should and do take into account all the constructive criticism we receive. We do see the reviews as an opportunity for growth and use them to better ourselves.

 At Alpari, we are firm believers in positive reinforcement. It’s enabled our team to continue to provide the very best in services to our clients. A service which you rightly expect. Consequently, reading good feedback gives the team a positive mindset and conditions them to continue to help you the best they can.


Alex

________
Alexander Chadwick
Alpari (UK) Representative
  • #727
  • Jun 13, 2012 6:53am Jun 13, 2012 6:53am
Hello, I am planning on opening an account with Alpari, but then it comes to choosing between Alpari Forex, Alpari Fx Alpari UK (etc?).
I know for a fact that you cant login to A. fx with an A. Forex ac. number.
Can enyone tell the difference or shed some light on thins?? thnx
  • #728
  • Jun 13, 2012 7:52am Jun 13, 2012 7:52am
I opened another live account (Alpari Pro) with Alpari.

I am hoping that it does not have the gaps in data issue.

While they always fix the gaps it just goes to reliability issues as I see it.
  • #729
  • Jun 13, 2012 7:53am Jun 13, 2012 7:53am
Quoting bmtrader
Hello, I am planning on opening an account with Alpari, but then it comes to choosing between Alpari Forex, Alpari Fx Alpari UK (etc?).
I know for a fact that you cant login to A. fx with an A. Forex ac. number.
Can enyone tell the difference or shed some light on thins?? thnx

 Hi bmtrader,

Happy to help.

Each of our associated companies form a separate legal entity.

Should you want more details about any specific entity in a region, please click on the link below:
Alpari Global Homepage


Alex

________
Alexander Chadwick
Alpari (UK) Representative
  • #730
  • Jun 15, 2012 9:32am Jun 15, 2012 9:32am
http://static.alpari.co.uk/trading-i...?1339770906445

This Sunday, on 17 June 2012, the Greek voters will yet again go to the polls, trying to elect a new parliament that would be able to form a functional government. Essentially, it’s a vote between two options: Greece staying in the eurozone, or exiting. Whatever the outcome, please be aware that we may see big gaps when the Forex markets open on Sunday night, followed by high levels of volatility.

 High volatility can create trading opportunities. This is not only expected to affect the euro but also other currencies around the world, therefore it can be beneficial to keep following the markets closely. Remember, the polls open in Greece on Sunday at 4:00 GMT (5:00 BST) and close at 16:00 GMT (17:00 BST), and speculation about the outcome will begin immediately after the initial results start coming in.

 High volatility also increases risks, so it’s advisable to adjust your trading strategies to compensate for the market. Please also be aware that high volatility could trigger stop orders that you may have in place. If you don’t have any stops in place, we strongly suggest you apply them to limit your potential losses. High volatility may also result in significantly wider or tighter spreads. We advise you to check your open orders and positions and take necessary precautions.

 Please also take a minute to read the risk management section of the Alpari (UK) website and take advantage of our wide range of research tools.

________
Alexander Chadwick
Alpari (UK) Representative
  • #731
  • Jun 27, 2012 4:35am Jun 27, 2012 4:35am

http://img35.imageshack.us/img35/3053/mt5m.jpg

Alpari (UK) is happy to announce the extension of no commission trading on the MT5 ECN account until 1 October 2012.

For all trades opened and closed on the ECN account by 1 October, Alpari (UK) will charge no commission. From 2 October 2012 commission charges will apply.

On the Alpari (UK) ECN account, you can experience the brand new, feature-rich MetaTrader 5 (MT5) platform and take full advantage of non-dealing desk execution, market depth, one-click trading, 1:500 leverage and spreads from 0 with no re-quotes. You can choose from 34 currency pairs plus spot gold and silver. With MT5 you can apply your Expert Advisor (EA) strategies in a highly efficient way.


________
Alexander Chadwick
Alpari (UK) Representative
  • #732
  • Jun 29, 2012 5:56am Jun 29, 2012 5:56am
Dear Traders,

Please be aware that due to Independence Day in the United States on 4 July 2012, trading times for our index, share, commodity and energy CFD products as well as spot gold and silver will be affected.

All Forex products will trade normal hours.

Index, share, commodity and energy CFD products and spot gold and silver trading times for 3-5 July:
http://img802.imageshack.us/img802/7...endenceday.jpg

Normal trading hours will resume on 6 July 2012.


 ________
Alexander Chadwick
Alpari (UK) Representative
  • #733
  • Jul 13, 2012 7:03am Jul 13, 2012 7:03am
Hi,

I'm demo trading with Alpari. Please can someone confirm their
condition re placing resting orders within 30 pips of the fill?

In MT4 I keep seeing a message informing me that I'm unable to
place the order but I submit the order anyway and it seems to
be accepted.

Can't quite work this one out...

Cheers
  • #734
  • Jul 13, 2012 7:15am Jul 13, 2012 7:15am
Quoting simond2002
Hi,

I'm demo trading with Alpari. Please can someone confirm their
condition re placing resting orders within 30 pips of the fill?

In MT4 I keep seeing a message informing me that I'm unable to
place the order but I submit the order anyway and it seems to
be accepted.

Can't quite work this one out...

Cheers
Probably 3 pips. They use 5 digits so it shows as 30 but it differs per pair.

GBPUSD 30 (3)
GBPCAD 100 (10)

Hope that helps.
  • #735
  • Jul 13, 2012 7:16am Jul 13, 2012 7:16am
Quoting willf
Probably 3 pips. They use 5 digits so it shows as 30 but it differs per pair.

GBPUSD 30 (3)
GBPCAD 100 (10)

Hope that helps.
Ah-ha. Got it, cheers willf
  • #736
  • Jul 16, 2012 10:06pm Jul 16, 2012 10:06pm
Does anyone know how to download Alpari UK MT4 on a Macbook Pro?

I am having a problem with it. After i go to open the platform it says " Cannot be run in Dos Mode"

Did this happen to anyone before?

Thank you

capricorn34
  • #737
  • Jul 17, 2012 3:59am Jul 17, 2012 3:59am
Quoting capricorn34
Does anyone know how to download Alpari UK MT4 on a Macbook Pro?
Hi capricorn34,
If you would like to run MT4 on your Macbook Pro, you’ll need to:

 1.Install Parallels Desktop 7 for Mac
2.Install Microsoft Windows
3.Download and install MT4


 Alex

________
Alexander Chadwick
Alpari (UK) Representative
  • #738
  • Jul 19, 2012 5:13pm Jul 19, 2012 5:13pm
My SL just got hit, though price did not even made it close to it.

Attaching MT4 anf Myfxbook screen.
Attached Image(s) (click to enlarge)
Click to Enlarge Name: 2.jpg Size: 50 KB
Click to Enlarge Name: 1.jpg Size: 323 KB
Thoughts are things
  • #739
  • Jul 19, 2012 5:23pm Jul 19, 2012 5:23pm
and your staying
  • #740
  • Jul 19, 2012 5:53pm Jul 19, 2012 5:53pm
Yep. Their spreads have been all over the place for the past couple of hours.

EURNZD was 60 pips earlier just as I placed an order on it. Luckily trading daily TF my stop is 180 pips away but it's taking the piss.
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