I have a demo account and 2 live accounts (micro and standard) with FXOpen and I'm having a really difficult time understanding a missing data problem I have.
If I login to my demo I see missing bars on the H4 chart on EURUSD and USDJPY from 4pm, 14 Apr 2011 to 4pm, 18 Apr 2012, over a year of missing data!
Then if I login to either of my live accounts the chart updates and I have a complete chart without missing bars.
Is anyone else having this problem? Any solutions are welcome, I've tried contacting their support but no response so far.
I have no interest in using the history center, I simply want to understand why this issue is occurring. I'm guessing FXOpen have a bad demo server (I've tried changing to other servers with no change in the chart...)
If I login to my demo I see missing bars on the H4 chart on EURUSD and USDJPY from 4pm, 14 Apr 2011 to 4pm, 18 Apr 2012, over a year of missing data!
Then if I login to either of my live accounts the chart updates and I have a complete chart without missing bars.
Is anyone else having this problem? Any solutions are welcome, I've tried contacting their support but no response so far.
I have no interest in using the history center, I simply want to understand why this issue is occurring. I'm guessing FXOpen have a bad demo server (I've tried changing to other servers with no change in the chart...)