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MB Trading Futures - Introduction

  • #8,861
  • Jan 19, 2012 12:30pm Jan 19, 2012 12:30pm
Quoting V4X
Any good alternatives for ECN traders?

Looks like MBT no longer cares about international customers and give them all sorts of limits,
V4X,

Could you please explain further exactly what you mean by "give them all sorts of limits?"
  • #8,862
  • Jan 19, 2012 12:32pm Jan 19, 2012 12:32pm
Quoting jleblang
V4X,

Could you please explain further exactly what you mean by "give them all sorts of limits?"
I've deleted my message as it looks like the issue might be fixed, if I understood that correctly as per email by Kevin L.
"Everyone gets what they want out of the market." -- Ed Seykota
  • #8,863
  • Jan 21, 2012 2:37pm Jan 21, 2012 2:37pm
Things have been much faster and more stable since Wednesday, nice work guys.
  • #8,864
  • Edited 5:56pm Jan 23, 2012 5:44pm | Edited 5:56pm
Quoting meshka
what is going on on Desktop Pro - I am placing pending orders Limit+TTO but platform executing Market+TTO orders instead. few times today ...

and I hate MBT support... damn I should sit half an hour and watch
"Your request is important to us. Please wait, an operator will be with you shortly."

I want that result of these orders would be refunded to me. It is clear bug from MBT side.
Unless I am missing something (and I don't use TTO) orders, you are placing limit orders to buy that are well above the current market, therefore being executed as markets. Had your buy orders been below current market, the orders would rest until market falls to the limit levels.

Screenshot 1 is perfect example. Buy Limit @ 1.31551, filled @ 1.31317, that is as would be accepted. Limit buy = acquire at a price equal to or less than your price.

Are you thinking of buy stop market? Where price would pass 1.31551 then execute? Check this page and see if you have missed something: http://www.mbtrading.com/ordertypes.aspx

I would suggest playing in demo mode before going any further as your don't seem to quite understand when orders fire based on the market.

If I did miss anything and there is a problem, my apologies.

Bronc
  • #8,865
  • Jan 23, 2012 6:16pm Jan 23, 2012 6:16pm
OMG ... it seems that I should go for sleep ASAP

Sorry MBT my head overburned today... LOL

Damn... seriously I should go to check myself I spend nearly two hours carefuly saving screenshots and analysing whats the problem in angry mood nearly ready to change the broker LOL


Thank You BroncoCap.
all is eternal - this is good news for people who loves bad news
  • #8,866
  • Jan 23, 2012 7:19pm Jan 23, 2012 7:19pm
Quoting meshka
OMG ... it seems that I should go for sleep ASAP

Sorry MBT my head overburned today... LOL

Damn... seriously I should go to check myself I spend nearly two hours carefuly saving screenshots and analysing whats the problem in angry mood nearly ready to change the broker LOL


Thank You BroncoCap.
We've all been there, attached is a screenshot of everything working perfectly. Having never used L+TTO, your issue was a good time for me to test. So we both win. Took 4min to fill and 30min to hit stop. Good stuff. Get some rest

Bronc
Attached Image (click to enlarge)
Click to Enlarge Name: TTO.jpg Size: 141 KB
  • #8,867
  • Jan 23, 2012 11:22pm Jan 23, 2012 11:22pm
Quoting meshka
OMG ... it seems that I should go for sleep ASAP

Sorry MBT my head overburned today... LOL

Damn... seriously I should go to check myself I spend nearly two hours carefuly saving screenshots and analysing whats the problem in angry mood nearly ready to change the broker LOL


Thank You BroncoCap.
Thanks for the comedy.
  • #8,868
  • Jan 24, 2012 2:06am Jan 24, 2012 2:06am
The sudden spread widening to 5 or more pips and sticking is happening left and right this morning in normal, steady markets, not related to stop popping or anything realted to a fast market.

They are the same events as the video I posted recently.

This has got to stop. MB needs to get to the bottom of what is causing these events and fix it.
  • #8,869
  • Edited 2:51am Jan 24, 2012 2:36am | Edited 2:51am
Quoting Crassius
The sudden spread widening to 5 or more pips and sticking is happening left and right this morning in normal, steady markets, not related to stop popping or anything realted to a fast market.

They are the same events as the video I posted recently.

This has got to stop. MB needs to get to the bottom of what is causing these events and fix it.
I guest this could be the collateral damage for fixing the cross spread issue. The frozen of MT4 has reduced significantly but in return a massive sudden spread widening situations is now recorded on my screen.

I had a private discussion with one of the member here last week and he told me that he has contacted MBT about this issue but they said it was the actual price feed and the spikes are just due to increased volatility. Justin can you please clarify about this issue again?
  • #8,870
  • Jan 24, 2012 4:19am Jan 24, 2012 4:19am
Quoting ForexQuant
I guest this could be the collateral damage for fixing the cross spread issue. The frozen of MT4 has reduced significantly but in return a massive sudden spread widening situations is now recorded on my screen.

I had a private discussion with one of the member here last week and he told me that he has contacted MBT about this issue but they said it was the actual price feed and the spikes are just due to increased volatility. Justin can you please clarify about this issue again?

I have been starring at these prices everyday for three years now and they have never acted in this manner. We are not in some volatility situation that has not existed during the last three years.

Also, some of these spread spikes occur when nothing volatility wise is happening.... if they are random, some will fall on a high volatility spot, but they are occurring during quiet market moments as well...

I specifically posted the example of the a spike occurring after the penetration of a big fig to demonstrate that they occur outside of normally volatile areas.... in that example, we have already penetrated the big fig, with the bid printing higher than the spread (first seconds of the vid) then price settles down and consolidates as the market absorbs the fact that we have made a big fig, and only THEN does the spike and 20 some second quote freeze occur.

Netflix has recently shown the world that it is possible to ruin your business by running your customer base off making changes in the name of improvement.
  • #8,871
  • Jan 24, 2012 4:31am Jan 24, 2012 4:31am
are these problems on mt-4 platform are both desktop and mt-4
  • #8,872
  • Jan 24, 2012 4:35am Jan 24, 2012 4:35am
I don't know what is happening on the MT4 platform... I am seeing this on Desktop.... and I believe it all started shortly after the discussion about crossed quotes causing problems on MT4. Coincidence isn't necessarily causal.
  • #8,873
  • Jan 24, 2012 4:39am Jan 24, 2012 4:39am
I've had my account with MB Trading for approximately 3 years. I use MT4 for trade execution, but always have the Desktop version up to monitor everything. I'm seeing spikes on the tick chart that I've never seen until the past month or so along with negative spreads and price freezing on both platforms. What once seemed like great execution has definitely downgraded. I really don't want to change brokers, but I would also like reliability that I just haven't seen recently.

I'm not one to complain on and on here, but thought I would add my frustration.
  • #8,874
  • Jan 24, 2012 7:14am Jan 24, 2012 7:14am
Quoting PoundTrader
are these problems on mt-4 platform are both desktop and mt-4
Both.
  • #8,875
  • Jan 24, 2012 7:17am Jan 24, 2012 7:17am
Quoting SteveW
I've had my account with MB Trading for approximately 3 years. I use MT4 for trade execution, but always have the Desktop version up to monitor everything. I'm seeing spikes on the tick chart that I've never seen until the past month or so along with negative spreads and price freezing on both platforms. What once seemed like great execution has definitely downgraded. I really don't want to change brokers, but I would also like reliability that I just haven't seen recently.

I'm not one to complain on and on here, but thought I would add...
I think i am the one complain on and on here but it doesnt mean i have lost my confidence on mbt. If i already give up on mbt then i would just move to other brokers and you wont see my words here anymore.
  • #8,876
  • Jan 24, 2012 7:30am Jan 24, 2012 7:30am
There is a difference between ranting and raving as our horned friend is wont to do, and constructive criticism.

MB has been a company that has been very responsive to their customers in the past, and I expect that will continue. In order for them to be responsive, they first have to hear from their customers. Changing the roll over time and adding downloadable historical data are things that I advocated on this board and MB implemented, so they have demonstrated their willingness to cater to their customers.

This quote widening is simply untradable for me. I don't want to be stopped out because the spread is artificially widened up to 10 pips. I also don't want my algorithm to be paused as the market continues moving, but the quote stream has been stopped by artificially widening the spread out.

To me it appears that MB may be artificially widening the spreads to "stop" the trading until the market settles down. This fundamentally goes against the very foundation MB has built its business on... providing an unmolested quote feed that can be executed against.

Or these things are just random and I am drawing incorrect conclusions from random events. Its impossible to tell with so little info. I hope it is the latter and that MB will fix whatever is wrong soon.
  • #8,877
  • Jan 24, 2012 7:55am Jan 24, 2012 7:55am
Quoting jleblang
Zznbrm,
I’m checking internally about these spikes you are reporting (again, which environment are you finding these in…Live or Demo, Pay for Limits or FREE EXN)....
Hi Justin,

As I'm sure you're aware spikes have been seen regularly on the EURUSD in the past few weeks. There has been a fair bit of concern as to some they might be interpreted as potential stop hunts. Have you managed to find any explanation as to their occurrence as yet? As Crassius has just remarked it makes the feed untradable due to the constant threat of being stopped out by errant prices.

Spike examples...
Quoting ForexQuant
..
Quoting zznbrm
..
Quoting ForexQuant
..
Quoting zznbrm
..
Quoting sambo83
..

As has been noted:

i) they do not always occur due to added volatility and are not correlated with news events.

ii) they occur against the direction of the trend of the moment (i.e. going back towards stop-loss areas).

iii) they seem to have increased in prevalence since the disappearance of crossed bid and ask prices.

iv) they are not reflected in other brokers feeds.


I've attached a screenshot of the latest spike (right-hand panel) which nicely demonstrates their underlying characteristic of returning to just above/below previous highs/lows (C.f. fastbrokers currenex ask prices at the same time in left-hand panel).
In the last few minutes the same thing has happened again (second screenshot).


Any progress towards fixing this problem will be greatly appreciated. It's spoiling an otherwise brilliant broker at the moment.

Many thanks.
Attached Image(s) (click to enlarge)
Click to Enlarge Name: CNX-MBT-Ask-spike-24012012.jpg Size: 164 KB
Click to Enlarge Name: MBT-Ask-spike-24012012-02.jpg Size: 166 KB
  • #8,878
  • Edited 8:47am Jan 24, 2012 8:00am | Edited 8:47am
I think I have said enough.

This shows EURUSD on Navigator PFL... Slow market no news or other events at 7:56 - 7:57 EST. This is 40 minutes BEFORE S&P announced Greece likely to be downgraded to selective default. Its just a slow moving sideways market in a range. Its like watching paint dry.

We probe down to the bottom of the range around 1.2990 and it looks like stops get hit.

That is when the spread widens to 9.9 pips and freezes.

A few ticks lower the spread to 6+ pips.

Then we skip several pips entirely and resume a normal quote feed around 1.2987.

This is so unlike MB Trading and so like a bucket shop of days of old that I am sure if this is not addressed it will hurt MB Trading.

The action starts at 1:11

Inserted Video
  • #8,879
  • Jan 24, 2012 8:30am Jan 24, 2012 8:30am
Is this on eur/usd only?
  • #8,880
  • Jan 24, 2012 8:37am Jan 24, 2012 8:37am
Quoting shrike
Is this on eur/usd only?
I haven't seen it on either GBPUSD or EURJPY but haven't been watching that much so it could have been happening there as well.
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