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MB Trading Futures - Introduction

  • #8,781
  • Jan 11, 2012 3:30pm Jan 11, 2012 3:30pm
Justin, I see good changes in MBT support ... Survey popup with rating stars, quicker answers.... keep improving You are doing progress.
all is eternal - this is good news for people who loves bad news
  • #8,782
  • Jan 11, 2012 5:41pm Jan 11, 2012 5:41pm
Quoting jleblang
Jb3,

Glad to see that you are addressing the accounting. Please PM me your account number and phone number and I will have someone in charge of the MT4 operation contact you on Tuesday.
I haven't forgotten about this. But I want to do a full audit of the results before I contact anyone. I will try to get to this when I have some free time, but I'm very busy right now with family and business and trading.
  • #8,783
  • Jan 12, 2012 7:09am Jan 12, 2012 7:09am
Justin,

Any update on the reported problems?
  • #8,784
  • Jan 12, 2012 11:04pm Jan 12, 2012 11:04pm
Quoting jleblang
justin @ mbtrading .com (no spaces)
I already reply your email the day before yesterday,I explained I can't place order not because I use invest password,I didn't get reply yesterday,so I post here again,hope can get your attention.Thank you!
  • #8,785
  • Jan 13, 2012 12:04am Jan 13, 2012 12:04am
Quoting toujitsz
I already reply your email the day before yesterday,I explained I can't place order not because I use invest password,I didn't get reply yesterday,so I post here again,hope can get your attention.Thank you!
I'm confused. Didn't one of our MT4 reps reply to you via email?
  • #8,786
  • Jan 13, 2012 12:22am Jan 13, 2012 12:22am
Quoting jleblang
I'm confused. Didn't one of our MT4 reps reply to you via email?
Yes,he did,he claim I can't place order because I use invest password to login,but that's not true,I can click "New Order" button which I'm not allowed to do if I use invest password.

I already reply this to him and copy email to you the day before yesterday,but I didn't get reply,this why I post previous reply here.

Please take a look at the screenshots:

Attached Image (click to enlarge)
Click to Enlarge Name: 2012-01-12_08-34-47-2.png Size: 36 KB
Attached Image (click to enlarge)
Click to Enlarge Name: 2012-01-12_08-35-08-2.png Size: 34 KB
  • #8,787
  • Jan 13, 2012 4:30am Jan 13, 2012 4:30am
Anyone else notice a freeze in quotes on Desktop at 5:24 AM EST as the Italian Bond Auction results were announced? Did'nt last long, but should not happen at all on such minor, if highly anticipated news flow.
  • #8,788
  • Jan 13, 2012 4:44am Jan 13, 2012 4:44am
Quoting Crassius
Anyone else notice a freeze in quotes on Desktop at 5:24 AM EST as the Italian Bond Auction results were announced? Did'nt last long, but should not happen at all on such minor, if highly anticipated news flow.
I just replayed the quotes between 5:22 AM - 5:25 AM and did not find any freezes or interruptions. It is possible that you are connecting to a different quote server or that there were some other technical issues somewhere along the road between the quote server and you.
I'm not insane; my mother had me tested.
  • #8,789
  • Jan 13, 2012 4:47am Jan 13, 2012 4:47am
Quoting RoBiK
I just replayed the quotes between 5:22 AM - 5:25 AM and did not find any freezes or interruptions. It is possible that you are connecting to a different quote server or that there were some other technical issues somewhere along the road between the quote server and you.
Thanks... if it was smooth for you could be just connectivity issue, or maybe there is a problem on one server... I looked in my database and definately missed ticks during a freeze.
  • #8,790
  • Jan 13, 2012 6:20am Jan 13, 2012 6:20am
Was that just a particular account problem?
Attached Image(s) (click to enlarge)
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Click to Enlarge Name: Spread Spike.PNG Size: 27 KB
  • #8,791
  • Jan 13, 2012 6:49am Jan 13, 2012 6:49am
Quoting ForexQuant
Was that just a particular account problem?
I had also a problem around that time... the quote server stopped delivering quotes and about a second later dropped the connection.

Quote
2012-01-13 13:10:37,801 ERROR 74.114.112.129 Connection Closed By Remote Host

"Connection Closed By Remote Host" means that the server actively dropped the TCP connection.

That time is a CET zone time... that means 7:10:37 AM EST.
I'm not insane; my mother had me tested.
  • #8,792
  • Edited 9:55am Jan 13, 2012 8:54am | Edited 9:55am
Quoting RoBiK
I had also a problem around that time... the quote server stopped delivering quotes and about a second later dropped the connection.



"Connection Closed By Remote Host" means that the server actively dropped the TCP connection.

That time is a CET zone time... that means 7:10:37 AM EST.
I didn't get dropped... I just looked through my connection log, but I made a note at 7:07AM EST of a stuck quote.... also at 7:04 AM... they only stick for a few seconds.

The last event was 7 or 8 min ago, and they are looking almost like bad ticks that stick the quote server for a few seconds.... this last one suddenly popped up an ask that widened the pip spread to 8 pips... not like it got stuck there and the bid kept moving... its more of a very high ask tick coming through and then the quotes get stuck for a few seconds.

This is new bahavior... I am very familiar with what the quotes look like during a fast market.... and these events are happening on top of stops getting hit or a minor news flow... but the quotes are widening suddenly and sticking not fluttering rapidly like they used to.

I can also tell someone new is in there making a market, or more likely running a script trying to scalp the pay for limit.... notice all the "wierd" quotes like 1.2668_32.... 32 not 30.

The spreads tighten and tighten and then widen out to 1.2.... which is higher than they used to go during European hours. Once in a while.... on top of a bunch of stops the spread widens to 6 or 8 pips and sticks.

Don't know if its related, but I can see someone's script lagging in a fast market and popping out these wide spreads.

Edit about 1/2 hour after original post

These comments apply to PFL EUR/USD... it also appears the script has been stopped... not seeing tenths of a pips in amounts like .71 and .04 anymore
  • #8,793
  • Edited 5:06pm Jan 13, 2012 4:57pm | Edited 5:06pm
Justin,
I sent a support ticket about the issue below and also an email to support wit no resolution. The ticket was closed too...odd.

Anyways, I checked today and a few of your historical tick data are incomplete. The following days all start at 1700EST but end between 0200 and 0500EST and these are non-special, non-holiday trading days. I hope your servers have complete back ups (or any one on FF w/ them!) so that I can complete my missing files.

The incomplete days are:

10/13/2011
11/03/2011
11/09/2011
11/18/2011
11/22/2011

Thanks for your help. And kick the support character who closed the ticket w/o resolution nor communication in the rear for me. Unacceptable...

Aaron
  • #8,794
  • Jan 13, 2012 9:09pm Jan 13, 2012 9:09pm
Quoting BroncoCap
Justin,
I sent a support ticket about the issue below and also an email to support wit no resolution. The ticket was closed too...odd.

Anyways, I checked today and a few of your historical tick data are incomplete. The following days all start at 1700EST but end between 0200 and 0500EST and these are non-special, non-holiday trading days. I hope your servers have complete back ups (or any one on FF w/ them!) so that I can complete my missing files.

The incomplete days are:

10/13/2011
11/03/2011
11/09/2011
11/18/2011
11/22/2011

Thanks...
Which pairs?
  • #8,795
  • Jan 15, 2012 6:26am Jan 15, 2012 6:26am
I dont know waht happen, but since 20/december until now MBt was very instable here, I had problem(two times) with Margin call, many slippages and slow, very slow. Last friday I was trying scalp, but during all day I have almost 30sec to open one simple order. It is impossible to scalp.

I did the indication to a friend, and he has the same problem in demo account. He has a order in euro that was opened with -280pips, EUR to 1.00000..lol....this is crazy, and after that happened with me in margin call, I believe that this can happen in real account too.

So stay allert with MBt now.

Obs:My broker is mbtrading.uk
  • #8,796
  • Jan 15, 2012 7:24am Jan 15, 2012 7:24am
If you are trying to do this-

Quoting astom
Last friday I was trying scalp... many slippages and slow, very slow..
Stop using MetaTrader... start using MB's Navigator Pro with Limit Orders.

If you have some automated system that you MUST run on a free platform,
then I guess you should keep using MT4.

Though MBT put much hard work into accomodating MT4 and making it work
in a more complex marketplace than it was ever designed for...
it is old, outdated, freeware that was initially used by "bucketshops" to steal from you.

If you want quick trade reporting and execution (you can be IN and OUT within seconds),
then use MBT's Navigator Pro.
  • #8,797
  • Jan 15, 2012 8:40am Jan 15, 2012 8:40am
There are other choices for automatic algorithmic traders that work with MB Trading besides MT4.

NinjaTrader
Neoticker
MultiCharts

all provide a programming language to automate trading.

TradeBullet can take the code from MT4 and many other platforms, including TradeStation and run the code and execute the trades in your MB Trading account.

You also have the MB Trading SDK which allows you to build a custom application.

If you are a trader looking for automation, please understand you are not chained to MT4.
  • #8,798
  • Edited 11:20am Jan 15, 2012 9:12am | Edited 11:20am
Guys, when I say "very slow"..is abnormal, is VERY SLOW! 30sec for a order, or change TP/SL..is abnormal. Until Christmas it worked very well.

But your tip is very usefull. I will try the MBT Pro! Sure!.

Thanks for the tips
  • #8,799
  • Jan 15, 2012 10:19am Jan 15, 2012 10:19am
Quoting astom
Guys, when I say "very slow"..is abnormal, is VERY SLOW! 30sec for a order, or change TP/SL..is abnormal. Until Christmas it work very well.

But your tip is very usefull. I will try the MBT Pro! Sure!.

Thanks for the tips

Yes, I never had a problem until this new year. MBT has become untradable for me since. Like you, I am experiencing laggy PA conditions with poor excecution on my trades/SL/TP (20sec +)?? Hope they get it fixed soon because I am about to pull my money out.
  • #8,800
  • Edited 12:33pm Jan 15, 2012 12:22pm | Edited 12:33pm
Quoting Crassius
There are other choices for automatic algorithmic traders that work with MB Trading besides MT4.

NinjaTrader
Neoticker
MultiCharts

all provide a programming language to automate trading.

TradeBullet can take the code from MT4 and many other platforms, including TradeStation and run the code and execute the trades in your MB Trading account.

You also have the MB Trading SDK which allows you to build a custom application.

If you are a trader looking for automation, please understand you are not chained to MT4.
Do other automatic trading platforms have compatibility issue? Actually I was thinking to convert my MT4 code to MBT API or other platforms. MT4 is just too buggy for MBT because MT4 cant even handle the quote problem and frozen like no tomorrow.

The reason that I decided to use MT4 is because I only need limit orders and the limited features in MT4 were not my concern, and also the reported problems with MT4 in last one year were not a big concern for me. But now i begin to worry...

Damn I must admit that I made a wrong choice!
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