MB Trading Futures - Introduction

Now quotes and charts are 17 minutes lagging!!!

I just received a fill at .1 - I just lost 12,000 pips on the trade and now my account is massively negative.

Here's some links to prove it:

https://www.fxjunction.com/profile/realium

http://www.thetradequest.com/forexfa...rexfactory.png

This is on a real account with my real money - I would like reimbursement for this. I have contacted customer service and will pursue legal action if necessary.

Also, check the link in my signature to verify through Currensee - it is is account D under the drop-down member. I am waiting for a reply about this. Here is a screen shot for preservation's sake:

http://www.thetradequest.com/forexfa...rexfactory.png

MB Trading - I have traded a notional millions of currency with you through several years and this has never happened. If this isn't rectified, you have lost a customer.

Also, this is not an "EXN" or ECN or whatever they claim it is.

Here is my trading log for today. This is not an ECN. Please note the "Off-Quote" and "Broker Busy" errors.

Not only have you taken my entire account balance, you have lied to me about your product.


00:00:16 'Dighi's Account': order sell market 0.10 EURUSD sl: 0.00000 tp: 0.00000
00:00:16 'Dighi's Account': request was accepted by server
00:00:21 'Dighi's Account': order was opened : #21831 sell 0.10 EURUSD at 1.29152 sl: 0.00000 tp: 0.00000
00:53:23 'Dighi's Account': close order #21831 sell 0.10 EURUSD at 1.29152 sl: 0.00000 tp: 0.00000 at price 0.00000
00:53:23 'Dighi's Account': request was accepted by server
00:53:23 'Dighi's Account': order #21831 sell 0.10 EURUSD at 1.29152 sl: 0.00000 tp: 0.00000 closed at price 1.29188
01:02:03 'Dighi's Account': order sell market 0.10 EURUSD sl: 0.00000 tp: 0.00000
01:02:03 'Dighi's Account': request was accepted by server
01:02:06 'Dighi's Account': order sell 0.10 EURUSD opening at 0.00000 sl: 0.00000 tp: 0.00000 failed [Request canceled by client]
01:02:12 'Dighi's Account': order sell market 0.10 EURUSD sl: 0.00000 tp: 0.00000
01:02:12 'Dighi's Account': order sell 0.10 EURUSD opening at 0.00000 sl: 0.00000 tp: 0.00000 failed [Broker is busy]
01:06:47 'Dighi's Account': close order #21862 sell 0.10 EURUSD at 1.29138 sl: 0.00000 tp: 0.00000 at price 0.00000
01:06:47 'Dighi's Account': request was accepted by server
01:06:48 'Dighi's Account': order #21862 sell 0.10 EURUSD at 1.29138 sl: 0.00000 tp: 0.00000 closed at price 1.29194
01:25:04 'Dighi's Account': order sell market 0.10 EURUSD sl: 0.00000 tp: 0.00000
01:25:04 'Dighi's Account': request was accepted by server
01:25:04 'Dighi's Account': order was opened : #21895 sell 0.10 EURUSD at 1.29212 sl: 0.00000 tp: 0.00000
01:46:56 'Dighi's Account': close order #21895 sell 0.10 EURUSD at 1.29212 sl: 0.00000 tp: 0.00000 at price 0.00000
01:46:56 'Dighi's Account': request was accepted by server
01:46:57 'Dighi's Account': order #21895 sell 0.10 EURUSD at 1.29212 sl: 0.00000 tp: 0.00000 closed at price 1.29209
01:48:58 'Dighi's Account': order sell market 0.10 EURUSD sl: 0.00000 tp: 0.00000
01:48:58 'Dighi's Account': request was accepted by server
01:49:00 'Dighi's Account': order was opened : #21911 sell 0.10 EURUSD at 1.29204 sl: 0.00000 tp: 0.00000
01:56:44 'Dighi's Account': close order #21911 sell 0.10 EURUSD at 1.29204 sl: 0.00000 tp: 0.00000 at price 0.00000
01:56:44 'Dighi's Account': request was accepted by server
01:56:51 'Dighi's Account': order #21911 buy 0.10 EURUSD closing at 0.00000 failed [Request canceled by client]
01:56:53 'Dighi's Account': close order #21911 sell 0.10 EURUSD at 1.29204 sl: 0.00000 tp: 0.00000 at price 0.00000
01:56:54 'Dighi's Account': request was accepted by server
01:56:54 'Dighi's Account': order #21911 buy 0.10 EURUSD closing at 0.00000 failed [Off quotes]
01:56:56 'Dighi's Account': close order #21911 sell 0.10 EURUSD at 1.29204 sl: 0.00000 tp: 0.00000 at price 0.00000
01:56:56 'Dighi's Account': request was accepted by server
01:56:56 'Dighi's Account': order #21911 buy 0.10 EURUSD closing at 0.00000 failed [Off quotes]
01:57:04 'Dighi's Account': close order #21911 sell 0.10 EURUSD at 1.29204 sl: 0.00000 tp: 0.00000 at price 0.00000
01:57:04 'Dighi's Account': request was accepted by server
01:57:04 'Dighi's Account': order #21911 buy 0.10 EURUSD closing at 0.00000 failed [Off quotes]
01:57:10 'Dighi's Account': close order #21911 sell 0.10 EURUSD at 1.29204 sl: 0.00000 tp: 0.00000 at price 0.00000
01:57:10 'Dighi's Account': request was accepted by server
01:57:10 'Dighi's Account': order #21911 buy 0.10 EURUSD closing at 0.00000 failed [Off quotes]
01:57:17 'Dighi's Account': close order #21911 sell 0.10 EURUSD at 1.29204 sl: 0.00000 tp: 0.00000 at price 0.00000
01:57:17 'Dighi's Account': request was accepted by server
01:57:17 'Dighi's Account': order #21911 buy 0.10 EURUSD closing at 0.00000 failed [Off quotes]
01:59:22 'Dighi's Account': order sell market 0.10 EURUSD sl: 0.00000 tp: 0.00000
01:59:22 'Dighi's Account': request was accepted by server
01:59:22 'Dighi's Account': order was opened : #21923 sell 0.10 EURUSD at 1.29333 sl: 0.00000 tp: 0.00000
02:02:27 'Dighi's Account': close order #21923 sell 0.10 EURUSD at 1.29333 sl: 0.00000 tp: 0.00000 at price 0.00000
02:02:27 'Dighi's Account': request was accepted by server
02:02:35 'Dighi's Account': order #21923 sell 0.10 EURUSD at 1.29333 sl: 0.00000 tp: 0.00000 closed at price 1.29404
02:02:50 'Dighi's Account': order buy market 0.10 EURUSD sl: 0.00000 tp: 0.00000
02:02:50 'Dighi's Account': request was accepted by server
02:02:55 'Dighi's Account': order buy 0.10 EURUSD opening at 0.00000 sl: 0.00000 tp: 0.00000 failed [Request canceled by client]
02:03:43 'Dighi's Account': order buy market 0.10 EURUSD sl: 0.00000 tp: 0.00000
02:03:43 'Dighi's Account': request was accepted by server
02:03:47 'Dighi's Account': order buy 0.10 EURUSD opening at 0.00000 sl: 0.00000 tp: 0.00000 failed [Request canceled by client]
02:03:50 'Dighi's Account': order buy market 0.10 EURUSD sl: 0.00000 tp: 0.00000
02:03:50 'Dighi's Account': order buy 0.10 EURUSD opening at 0.00000 sl: 0.00000 tp: 0.00000 failed [Broker is busy]
02:03:52 'Dighi's Account': order buy market 0.10 EURUSD sl: 0.00000 tp: 0.00000
02:03:52 'Dighi's Account': order buy 0.10 EURUSD opening at 0.00000 sl: 0.00000 tp: 0.00000 failed [Broker is busy]
02:03:53 'Dighi's Account': order buy market 0.10 EURUSD sl: 0.00000 tp: 0.00000
02:03:53 'Dighi's Account': order buy 0.10 EURUSD opening at 0.00000 sl: 0.00000 tp: 0.00000 failed [Broker is busy]
02:03:54 'Dighi's Account': order buy market 0.10 EURUSD sl: 0.00000 tp: 0.00000
02:03:54 'Dighi's Account': order buy 0.10 EURUSD opening at 0.00000 sl: 0.00000 tp: 0.00000 failed [Broker is busy]
02:03:55 'Dighi's Account': order buy market 0.10 EURUSD sl: 0.00000 tp: 0.00000
02:03:55 'Dighi's Account': order buy 0.10 EURUSD opening at 0.00000 sl: 0.00000 tp: 0.00000 failed [Broker is busy]
02:03:56 'Dighi's Account': order buy market 0.10 EURUSD sl: 0.00000 tp: 0.00000
02:03:56 'Dighi's Account': order buy 0.10 EURUSD opening at 0.00000 sl: 0.00000 tp: 0.00000 failed [Broker is busy]
02:03:57 'Dighi's Account': order buy market 0.10 EURUSD sl: 0.00000 tp: 0.00000
02:03:57 'Dighi's Account': order buy 0.10 EURUSD opening at 0.00000 sl: 0.00000 tp: 0.00000 failed [Broker is busy]
02:03:58 'Dighi's Account': order buy market 0.10 EURUSD sl: 0.00000 tp: 0.00000
02:03:58 'Dighi's Account': order buy 0.10 EURUSD opening at 0.00000 sl: 0.00000 tp: 0.00000 failed [Broker is busy]
02:04:10 'Dighi's Account': order buy market 0.10 EURUSD sl: 0.00000 tp: 0.00000
02:04:11 'Dighi's Account': order buy 0.10 EURUSD opening at 0.00000 sl: 0.00000 tp: 0.00000 failed [Broker is busy]
02:04:17 'Dighi's Account': order buy market 0.10 EURUSD sl: 0.00000 tp: 0.00000
02:04:17 'Dighi's Account': request was accepted by server
02:04:41 'Dighi's Account': order was opened : #21936 buy 0.10 EURUSD at 1.29410 sl: 0.00000 tp: 0.00000
02:05:00 'Dighi's Account': close order #21936 buy 0.10 EURUSD at 1.29410 sl: 0.00000 tp: 0.00000 at price 0.00000
02:05:00 'Dighi's Account': request was accepted by server
02:05:01 'Dighi's Account': order #21936 buy 0.10 EURUSD at 1.29410 sl: 0.00000 tp: 0.00000 closed at price 1.29385
02:05:11 'Dighi's Account': close order #21937 buy 0.10 EURUSD at 1.29410 sl: 0.00000 tp: 0.00000 at price 0.00000
02:05:11 'Dighi's Account': request was accepted by server
02:05:11 'Dighi's Account': order #21937 buy 0.10 EURUSD at 1.29410 sl: 0.00000 tp: 0.00000 closed at price 1.29395
02:05:27 'Dighi's Account': close order #21938 buy 0.10 EURUSD at 1.29410 sl: 0.00000 tp: 0.00000 at price 0.00000
02:05:27 'Dighi's Account': request was accepted by server
02:05:27 'Dighi's Account': order #21938 buy 0.10 EURUSD at 1.29410 sl: 0.00000 tp: 0.00000 closed at price 1.29405
02:06:06 'Dighi's Account': order buy market 0.10 EURUSD sl: 0.00000 tp: 0.00000
02:06:06 'Dighi's Account': request was accepted by server
02:06:07 'Dighi's Account': order was opened : #21940 buy 0.10 EURUSD at 1.29366 sl: 0.00000 tp: 0.00000
02:29:32 'Dighi's Account': close order #21940 buy 0.10 EURUSD at 1.29366 sl: 0.00000 tp: 0.00000 at price 0.00000
02:29:32 'Dighi's Account': request was accepted by server
02:29:40 'Dighi's Account': order #21940 buy 0.10 EURUSD at 1.29366 sl: 0.00000 tp: 0.00000 closed at price 1.29168
02:29:46 'Dighi's Account': order sell market 0.10 EURUSD sl: 0.00000 tp: 0.00000
02:29:47 'Dighi's Account': request was accepted by server
02:30:23 'Dighi's Account': order sell 0.10 EURUSD opening at 0.00000 sl: 0.00000 tp: 0.00000 failed [Request canceled by client]
02:30:26 'Dighi's Account': order sell market 0.10 EURUSD sl: 0.00000 tp: 0.00000
02:30:26 'Dighi's Account': request was accepted by server
02:30:38 'Dighi's Account': order sell 0.10 EURUSD opening at 0.00000 sl: 0.00000 tp: 0.00000 failed [Request canceled by client]
02:31:17 'Dighi's Account': close order #21980 sell 0.10 EURUSD at 1.29289 sl: 0.00000 tp: 0.00000 at price 0.00000
02:31:17 'Dighi's Account': request was accepted by server
02:31:18 'Dighi's Account': order #21980 sell 0.10 EURUSD at 1.29289 sl: 0.00000 tp: 0.00000 closed at price 1.29114
02:36:26 'Dighi's Account': close order #21982 sell 0.10 EURUSD at 1.29292 sl: 0.00000 tp: 0.00000 at price 0.00000
02:36:26 'Dighi's Account': request was accepted by server
02:36:26 'Dighi's Account': order #21982 sell 0.10 EURUSD at 1.29292 sl: 0.00000 tp: 0.00000 closed at price 1.29134
02:36:37 'Dighi's Account': order sell market 0.10 EURUSD sl: 0.00000 tp: 0.00000
02:36:37 'Dighi's Account': request was accepted by server
02:36:37 'Dighi's Account': order was opened : #22008 sell 0.10 EURUSD at 1.29285 sl: 0.00000 tp: 0.00000
02:37:41 'Dighi's Account': close order #22008 sell 0.10 EURUSD at 1.29285 sl: 0.00000 tp: 0.00000 at price 0.00000
02:37:42 'Dighi's Account': request was accepted by server
02:37:42 'Dighi's Account': order #22008 sell 0.10 EURUSD at 1.29285 sl: 0.00000 tp: 0.00000 closed at price 1.29142
02:37:49 'Dighi's Account': order buy market 0.10 EURUSD sl: 0.00000 tp: 0.00000
02:37:49 'Dighi's Account': request was accepted by server
02:37:50 'Dighi's Account': order was opened : #22013 buy 0.10 EURUSD at 1.29134 sl: 0.00000 tp: 0.00000
02:38:15 'Dighi's Account': close order #22013 buy 0.10 EURUSD at 1.29134 sl: 0.00000 tp: 0.00000 at price 0.00000
02:38:15 'Dighi's Account': request was accepted by server
02:38:45 'Dighi's Account': order #22013 buy 0.10 EURUSD closing at 0.00000 failed [Request canceled by client]
02:38:51 'Dighi's Account': order buy market 0.10 EURUSD sl: 0.00000 tp: 0.00000
02:38:51 'Dighi's Account': request was accepted by server
02:38:52 'Dighi's Account': order was opened : #22017 buy 0.10 EURUSD at 1.29135 sl: 0.00000 tp: 0.00000
02:39:09 'Dighi's Account': close order #22017 buy 0.10 EURUSD at 1.29135 sl: 0.00000 tp: 0.00000 at price 0.00000
02:39:09 'Dighi's Account': request was accepted by server
02:39:10 'Dighi's Account': order #22017 buy 0.10 EURUSD at 1.29135 sl: 0.00000 tp: 0.00000 closed at price 1.29330
02:39:19 'Dighi's Account': order buy market 0.10 EURUSD sl: 0.00000 tp: 0.00000
02:39:19 'Dighi's Account': request was accepted by server
02:39:19 'Dighi's Account': order was opened : #22018 buy 0.10 EURUSD at 1.29144 sl: 0.00000 tp: 0.00000
02:39:31 'Dighi's Account': close order #22018 buy 0.10 EURUSD at 1.29144 sl: 0.00000 tp: 0.00000 at price 0.00000
02:39:32 'Dighi's Account': request was accepted by server
02:39:32 'Dighi's Account': order #22018 buy 0.10 EURUSD at 1.29144 sl: 0.00000 tp: 0.00000 closed at price 1.29328
02:39:41 'Dighi's Account': order buy market 1.00 EURUSD sl: 0.00000 tp: 0.00000
02:39:41 'Dighi's Account': request was accepted by server
02:39:42 'Dighi's Account': order was opened : #22020 buy 1.00 EURUSD at 1.29130 sl: 0.00000 tp: 0.00000
02:39:53 'Dighi's Account': close order #22020 buy 1.00 EURUSD at 1.29130 sl: 0.00000 tp: 0.00000 at price 0.00000
02:39:53 'Dighi's Account': request was accepted by server
02:40:02 'Dighi's Account': order #22020 buy 1.00 EURUSD at 1.29130 sl: 0.00000 tp: 0.00000 closed at price 1.29363
02:40:07 'Dighi's Account': order buy market 1.00 EURUSD sl: 0.00000 tp: 0.00000
02:40:07 'Dighi's Account': request was accepted by server
02:40:07 'Dighi's Account': order was opened : #22022 buy 1.00 EURUSD at 1.30205 sl: 0.00000 tp: 0.00000
02:40:17 'Dighi's Account': close order #22022 buy 1.00 EURUSD at 1.29222 sl: 0.00000 tp: 0.00000 at price 0.00000
02:40:17 'Dighi's Account': request was accepted by server
02:41:04 'Dighi's Account': order #22022 buy 1.00 EURUSD closing at 0.00000 failed [Request canceled by client]
02:41:06 'Dighi's Account': close order #22022 buy 1.00 EURUSD at 1.29222 sl: 0.00000 tp: 0.00000 at price 0.00000
02:41:06 'Dighi's Account': request was accepted by server
02:41:06 'Dighi's Account': order #22022 buy 1.00 EURUSD closing at 0.00000 failed [Off quotes]
02:41:07 'Dighi's Account': close order #22022 buy 1.00 EURUSD at 1.29222 sl: 0.00000 tp: 0.00000 at price 0.00000
02:41:08 'Dighi's Account': request was accepted by server
02:41:08 'Dighi's Account': order #22022 buy 1.00 EURUSD closing at 0.00000 failed [Off quotes]
02:41:12 'Dighi's Account': order buy market 1.00 EURUSD sl: 0.00000 tp: 0.00000
02:41:12 'Dighi's Account': order buy 1.00 EURUSD opening at 0.00000 sl: 0.00000 tp: 0.00000 failed [Not enough money]
02:41:27 'Dighi's Account': order buy market 1.00 EURUSD sl: 0.00000 tp: 0.00000
02:41:27 'Dighi's Account': request was accepted by server
02:41:27 'Dighi's Account': order was opened : #22023 buy 1.00 EURUSD at 1.29126 sl: 0.00000 tp: 0.00000
02:41:32 'Dighi's Account': close order #22023 buy 1.00 EURUSD at 1.29126 sl: 0.00000 tp: 0.00000 at price 0.00000
02:41:32 'Dighi's Account': request was accepted by server
02:41:32 'Dighi's Account': order #22023 buy 1.00 EURUSD at 1.29126 sl: 0.00000 tp: 0.00000 closed at price 1.29343
02:41:35 'Dighi's Account': order buy market 1.00 EURUSD sl: 0.00000 tp: 0.00000
02:41:35 'Dighi's Account': request was accepted by server
02:41:35 'Dighi's Account': order was opened : #22024 buy 1.00 EURUSD at 1.29123 sl: 0.00000 tp: 0.00000
02:41:39 'Dighi's Account': close order #22024 buy 1.00 EURUSD at 1.29123 sl: 0.00000 tp: 0.00000 at price 0.00000
02:41:39 'Dighi's Account': request was accepted by server
02:42:10 'Dighi's Account': order #22024 buy 1.00 EURUSD closing at 0.00000 failed [Request canceled by client]
02:42:11 'Dighi's Account': close order #22024 buy 1.00 EURUSD at 1.29123 sl: 0.00000 tp: 0.00000 at price 0.00000
02:42:11 'Dighi's Account': request was accepted by server
02:42:11 'Dighi's Account': order #22024 buy 1.00 EURUSD closing at 0.00000 failed [Off quotes]
02:42:19 'Dighi's Account': order buy market 1.00 EURUSD sl: 0.00000 tp: 0.00000
02:42:19 'Dighi's Account': request was accepted by server
02:42:20 'Dighi's Account': order was opened : #22028 buy 1.00 EURUSD at 1.29114 sl: 0.00000 tp: 0.00000
02:42:24 'Dighi's Account': close order #22028 buy 1.00 EURUSD at 1.29114 sl: 0.00000 tp: 0.00000 at price 0.00000
02:42:24 'Dighi's Account': request was accepted by server
02:42:26 'Dighi's Account': order #22028 buy 1.00 EURUSD closing at 0.00000 failed [Request canceled by client]
02:42:27 'Dighi's Account': close order #22028 buy 1.00 EURUSD at 1.29114 sl: 0.00000 tp: 0.00000 at price 0.00000
02:42:27 'Dighi's Account': request was accepted by server
02:42:27 'Dighi's Account': order #22028 buy 1.00 EURUSD closing at 0.00000 failed [Off quotes]
02:42:29 'Dighi's Account': close order #22028 buy 1.00 EURUSD at 1.29114 sl: 0.00000 tp: 0.00000 at price 0.00000
02:42:29 'Dighi's Account': request was accepted by server
02:42:29 'Dighi's Account': order #22028 buy 1.00 EURUSD closing at 0.00000 failed [Off quotes]
02:42:30 'Dighi's Account': close order #22028 buy 1.00 EURUSD at 1.29114 sl: 0.00000 tp: 0.00000 at price 0.00000
02:42:31 'Dighi's Account': request was accepted by server
02:42:31 'Dighi's Account': order #22028 buy 1.00 EURUSD closing at 0.00000 failed [Off quotes]
02:42:33 'Dighi's Account': close order #22028 buy 1.00 EURUSD at 1.29114 sl: 0.00000 tp: 0.00000 at price 0.00000
02:42:34 'Dighi's Account': request was accepted by server
02:42:34 'Dighi's Account': order #22028 buy 1.00 EURUSD closing at 0.00000 failed [Off quotes]
02:42:35 'Dighi's Account': close order #22028 buy 1.00 EURUSD at 1.29114 sl: 0.00000 tp: 0.00000 at price 0.00000
02:42:35 'Dighi's Account': request was accepted by server
02:42:35 'Dighi's Account': order #22028 buy 1.00 EURUSD closing at 0.00000 failed [Off quotes]
02:42:37 'Dighi's Account': close order #22028 buy 1.00 EURUSD at 1.29114 sl: 0.00000 tp: 0.00000 at price 0.00000
02:42:37 'Dighi's Account': request was accepted by server
02:42:37 'Dighi's Account': order #22028 buy 1.00 EURUSD closing at 0.00000 failed [Off quotes]
02:42:39 'Dighi's Account': close order #22028 buy 1.00 EURUSD at 1.29114 sl: 0.00000 tp: 0.00000 at price 0.00000
02:42:39 'Dighi's Account': request was accepted by server
02:42:39 'Dighi's Account': order #22028 buy 1.00 EURUSD closing at 0.00000 failed [Off quotes]
02:42:44 'Dighi's Account': close order #22028 buy 1.00 EURUSD at 1.29114 sl: 0.00000 tp: 0.00000 at price 0.00000
02:42:45 'Dighi's Account': request was accepted by server
02:42:45 'Dighi's Account': order #22028 buy 1.00 EURUSD closing at 0.00000 failed [Off quotes]
02:42:47 'Dighi's Account': close order #22028 buy 1.00 EURUSD at 1.29114 sl: 0.00000 tp: 0.00000 at price 0.00000
02:42:47 'Dighi's Account': request was accepted by server
02:42:47 'Dighi's Account': order #22028 buy 1.00 EURUSD closing at 0.00000 failed [Off quotes]
02:42:49 'Dighi's Account': close order #22028 buy 1.00 EURUSD at 1.29114 sl: 0.00000 tp: 0.00000 at price 0.00000
02:42:49 'Dighi's Account': request was accepted by server
02:42:49 'Dighi's Account': order #22028 buy 1.00 EURUSD closing at 0.00000 failed [Off quotes]
02:42:56 'Dighi's Account': close order #22028 buy 1.00 EURUSD at 1.29114 sl: 0.00000 tp: 0.00000 at price 0.00000
02:42:56 'Dighi's Account': request was accepted by server
02:42:56 'Dighi's Account': order #22028 buy 1.00 EURUSD closing at 0.00000 failed [Off quotes]
02:42:59 'Dighi's Account': close order #22028 buy 1.00 EURUSD at 1.29114 sl: 0.00000 tp: 0.00000 at price 0.00000
02:42:59 'Dighi's Account': request was accepted by server
02:42:59 'Dighi's Account': order #22028 buy 1.00 EURUSD closing at 0.00000 failed [Off quotes]
02:43:00 'Dighi's Account': close order #22028 buy 1.00 EURUSD at 1.29114 sl: 0.00000 tp: 0.00000 at price 0.00000
02:43:00 'Dighi's Account': request was accepted by server
02:43:00 'Dighi's Account': order #22028 buy 1.00 EURUSD closing at 0.00000 failed [Off quotes]
02:43:02 'Dighi's Account': close order #22028 buy 1.00 EURUSD at 1.29114 sl: 0.00000 tp: 0.00000 at price 0.00000
02:43:02 'Dighi's Account': request was accepted by server
02:43:02 'Dighi's Account': order #22028 buy 1.00 EURUSD closing at 0.00000 failed [Off quotes]
02:43:03 'Dighi's Account': close order #22028 buy 1.00 EURUSD at 1.29114 sl: 0.00000 tp: 0.00000 at price 0.00000
02:43:03 'Dighi's Account': request was accepted by server
02:43:03 'Dighi's Account': order #22028 buy 1.00 EURUSD closing at 0.00000 failed [Off quotes]
02:43:04 'Dighi's Account': close order #22028 buy 1.00 EURUSD at 1.29114 sl: 0.00000 tp: 0.00000 at price 0.00000
02:43:04 'Dighi's Account': request was accepted by server
02:43:05 'Dighi's Account': order #22028 buy 1.00 EURUSD closing at 0.00000 failed [Off quotes]
02:43:11 'Dighi's Account': order buy market 1.00 EURUSD sl: 0.00000 tp: 0.00000
02:43:11 'Dighi's Account': request was accepted by server
02:43:11 'Dighi's Account': order was opened : #22031 buy 1.00 EURUSD at 1.29319 sl: 0.00000 tp: 0.00000
02:43:16 'Dighi's Account': close order #22031 buy 1.00 EURUSD at 1.29319 sl: 0.00000 tp: 0.00000 at price 0.00000
02:43:16 'Dighi's Account': request was accepted by server
02:43:56 'Dighi's Account': order #22031 buy 1.00 EURUSD closing at 0.00000 failed [Request canceled by client]
02:43:57 'Dighi's Account': close order #22031 buy 1.00 EURUSD at 1.29319 sl: 0.00000 tp: 0.00000 at price 0.00000
02:43:57 'Dighi's Account': request was accepted by server
02:43:57 'Dighi's Account': order #22031 buy 1.00 EURUSD closing at 0.00000 failed [Off quotes]
02:43:58 'Dighi's Account': close order #22031 buy 1.00 EURUSD at 1.29319 sl: 0.00000 tp: 0.00000 at price 0.00000
02:43:58 'Dighi's Account': request was accepted by server
02:43:59 'Dighi's Account': order #22031 buy 1.00 EURUSD closing at 0.00000 failed [Off quotes]
02:44:00 'Dighi's Account': close order #22031 buy 1.00 EURUSD at 1.29319 sl: 0.00000 tp: 0.00000 at price 0.00000
02:44:00 'Dighi's Account': request was accepted by server
02:44:00 'Dighi's Account': order #22031 buy 1.00 EURUSD closing at 0.00000 failed [Off quotes]
02:44:01 'Dighi's Account': close order #22031 buy 1.00 EURUSD at 1.29319 sl: 0.00000 tp: 0.00000 at price 0.00000
02:44:01 'Dighi's Account': request was accepted by server
02:44:01 'Dighi's Account': order #22031 buy 1.00 EURUSD closing at 0.00000 failed [Off quotes]
02:44:02 'Dighi's Account': close order #22031 buy 1.00 EURUSD at 1.29319 sl: 0.00000 tp: 0.00000 at price 0.00000
02:44:02 'Dighi's Account': request was accepted by server
02:44:03 'Dighi's Account': order #22031 buy 1.00 EURUSD closing at 0.00000 failed [Off quotes]
02:44:06 'Dighi's Account': close order #22031 buy 1.00 EURUSD at 1.29319 sl: 0.00000 tp: 0.00000 at price 0.00000
02:44:06 'Dighi's Account': request was accepted by server
02:44:06 'Dighi's Account': order #22031 buy 1.00 EURUSD closing at 0.00000 failed [Off quotes]
02:44:07 'Dighi's Account': close order #22031 buy 1.00 EURUSD at 1.29319 sl: 0.00000 tp: 0.00000 at price 0.00000
02:44:07 'Dighi's Account': request was accepted by server
02:44:08 'Dighi's Account': order #22031 buy 1.00 EURUSD closing at 0.00000 failed [Off quotes]
02:44:09 'Dighi's Account': close order #22031 buy 1.00 EURUSD at 1.29319 sl: 0.00000 tp: 0.00000 at price 0.00000
02:44:09 'Dighi's Account': request was accepted by server
02:44:09 'Dighi's Account': order #22031 buy 1.00 EURUSD closing at 0.00000 failed [Off quotes]
02:44:10 'Dighi's Account': close order #22031 buy 1.00 EURUSD at 1.29319 sl: 0.00000 tp: 0.00000 at price 0.00000
02:44:10 'Dighi's Account': request was accepted by server
02:44:10 'Dighi's Account': order #22031 buy 1.00 EURUSD closing at 0.00000 failed [Off quotes]
02:44:11 'Dighi's Account': close order #22031 buy 1.00 EURUSD at 1.29319 sl: 0.00000 tp: 0.00000 at price 0.00000
02:44:11 'Dighi's Account': request was accepted by server
02:44:11 'Dighi's Account': order #22031 buy 1.00 EURUSD closing at 0.00000 failed [Off quotes]
02:45:41 'Dighi's Account': order sell market 0.10 EURUSD sl: 0.00000 tp: 0.00000
02:45:41 'Dighi's Account': request was accepted by server
02:46:19 'Dighi's Account': order was opened : #22032 sell 0.10 EURUSD at 1.28709 sl: 0.00000 tp: 0.00000
02:46:29 'Dighi's Account': close order #22032 sell 0.10 EURUSD at 1.28709 sl: 0.00000 tp: 0.00000 at price 0.00000
02:46:29 'Dighi's Account': request was accepted by server
02:46:30 'Dighi's Account': order #22032 sell 0.10 EURUSD at 1.28709 sl: 0.00000 tp: 0.00000 closed at price 1.29061
02:46:34 'Dighi's Account': order buy market 0.10 EURUSD sl: 0.00000 tp: 0.00000
02:46:34 'Dighi's Account': request was accepted by server
02:46:34 'Dighi's Account': order was opened : #22036 buy 0.10 EURUSD at 1.28997 sl: 0.00000 tp: 0.00000
02:46:39 'Dighi's Account': close order #22036 buy 0.10 EURUSD at 1.28997 sl: 0.00000 tp: 0.00000 at price 0.00000
02:46:39 'Dighi's Account': request was accepted by server
02:46:51 'Dighi's Account': order #22036 buy 0.10 EURUSD closing at 0.00000 failed [Request canceled by client]
02:46:52 'Dighi's Account': close order #22036 buy 0.10 EURUSD at 1.28997 sl: 0.00000 tp: 0.00000 at price 0.00000
02:46:52 'Dighi's Account': request was accepted by server
02:46:52 'Dighi's Account': order #22036 buy 0.10 EURUSD closing at 0.00000 failed [Off quotes]
02:47:02 'Dighi's Account': order buy market 1.00 EURUSD sl: 0.00000 tp: 0.00000
02:47:02 'Dighi's Account': request was accepted by server
02:47:02 'Dighi's Account': order was opened : #22038 buy 1.00 EURUSD at 1.29264 sl: 0.00000 tp: 0.00000
02:47:10 'Dighi's Account': close order #22038 buy 1.00 EURUSD at 1.29264 sl: 0.00000 tp: 0.00000 at price 0.00000
02:47:10 'Dighi's Account': request was accepted by server
02:47:29 'Dighi's Account': order #22038 buy 1.00 EURUSD closing at 0.00000 failed [Request canceled by client]
02:47:30 'Dighi's Account': close order #22038 buy 1.00 EURUSD at 1.29264 sl: 0.00000 tp: 0.00000 at price 0.00000
02:47:30 'Dighi's Account': request was accepted by server
02:47:30 'Dighi's Account': order #22038 buy 1.00 EURUSD closing at 0.00000 failed [Off quotes]
02:47:32 'Dighi's Account': close order #22038 buy 1.00 EURUSD at 1.29264 sl: 0.00000 tp: 0.00000 at price 0.00000
02:47:32 'Dighi's Account': request was accepted by server
02:47:32 'Dighi's Account': order #22038 buy 1.00 EURUSD closing at 0.00000 failed [Off quotes]
02:48:05 'Dighi's Account': close order #22038 buy 1.00 EURUSD at 1.29264 sl: 0.00000 tp: 0.00000 at price 0.00000
02:48:05 'Dighi's Account': request was accepted by server
02:48:05 'Dighi's Account': order #22038 buy 1.00 EURUSD closing at 0.00000 failed [Off quotes]
02:48:07 'Dighi's Account': close order #22038 buy 1.00 EURUSD at 1.29264 sl: 0.00000 tp: 0.00000 at price 0.00000
02:48:07 'Dighi's Account': request was accepted by server
02:48:07 'Dighi's Account': order #22038 buy 1.00 EURUSD closing at 0.00000 failed [Off quotes]
02:48:08 'Dighi's Account': close order #22038 buy 1.00 EURUSD at 1.29264 sl: 0.00000 tp: 0.00000 at price 0.00000
02:48:08 'Dighi's Account': request was accepted by server
02:48:08 'Dighi's Account': order #22038 buy 1.00 EURUSD closing at 0.00000 failed [Off quotes]
02:48:09 'Dighi's Account': close order #22038 buy 1.00 EURUSD at 1.29264 sl: 0.00000 tp: 0.00000 at price 0.00000
02:48:09 'Dighi's Account': request was accepted by server
02:48:09 'Dighi's Account': order #22038 buy 1.00 EURUSD closing at 0.00000 failed [Off quotes]
02:48:10 'Dighi's Account': close order #22038 buy 1.00 EURUSD at 1.29264 sl: 0.00000 tp: 0.00000 at price 0.00000
02:48:10 'Dighi's Account': request was accepted by server
02:48:10 'Dighi's Account': order #22038 buy 1.00 EURUSD closing at 0.00000 failed [Off quotes]
02:48:11 'Dighi's Account': close order #22038 buy 1.00 EURUSD at 1.29264 sl: 0.00000 tp: 0.00000 at price 0.00000
02:48:11 'Dighi's Account': request was accepted by server
02:48:12 'Dighi's Account': order #22038 buy 1.00 EURUSD closing at 0.00000 failed [Off quotes]
02:48:13 'Dighi's Account': close order #22038 buy 1.00 EURUSD at 1.29264 sl: 0.00000 tp: 0.00000 at price 0.00000
02:48:13 'Dighi's Account': request was accepted by server
02:48:13 'Dighi's Account': order #22038 buy 1.00 EURUSD closing at 0.00000 failed [Off quotes]
02:48:14 'Dighi's Account': close order #22038 buy 1.00 EURUSD at 1.29264 sl: 0.00000 tp: 0.00000 at price 0.00000
02:48:14 'Dighi's Account': request was accepted by server
02:48:14 'Dighi's Account': order #22038 buy 1.00 EURUSD closing at 0.00000 failed [Off quotes]
02:48:15 'Dighi's Account': close order #22038 buy 1.00 EURUSD at 1.29264 sl: 0.00000 tp: 0.00000 at price 0.00000
02:48:15 'Dighi's Account': request was accepted by server
02:48:15 'Dighi's Account': order #22038 buy 1.00 EURUSD closing at 0.00000 failed [Off quotes]
02:48:16 'Dighi's Account': close order #22038 buy 1.00 EURUSD at 1.29264 sl: 0.00000 tp: 0.00000 at price 0.00000
02:48:16 'Dighi's Account': request was accepted by server
02:48:16 'Dighi's Account': order #22038 buy 1.00 EURUSD closing at 0.00000 failed [Off quotes]
02:48:17 'Dighi's Account': close order #22038 buy 1.00 EURUSD at 1.29264 sl: 0.00000 tp: 0.00000 at price 0.00000
02:48:17 'Dighi's Account': request was accepted by server
02:48:17 'Dighi's Account': order #22038 buy 1.00 EURUSD closing at 0.00000 failed [Off quotes]
02:49:17 'Dighi's Account': order sell market 1.00 EURUSD sl: 0.00000 tp: 0.00000
02:49:17 'Dighi's Account': order sell 1.00 EURUSD opening at 0.00000 sl: 0.00000 tp: 0.00000 failed [Not enough money]

Calm down and call support. Its a clearly erroneous trade that will be busted.

Everyone should make themselves aware of this policy as time limits apply. Clearly erroneous trades are reversed of course. Here's the link... text from that page is pasted below.

http://www.mbtrading.com/disclaimerCEP.aspx


Forex Clearly Erroneous Trade Execution Policy
This Clearly Erroneous Trade Execution Policy ("Policy”) is based on our belief that unjust enrichment by one person because of another person’s mistake is not fair and honorable, and that in such unjust enrichment circumstances, the appropriate trade(s) should be considered for appropriate adjustment including cancellation.
All forex transactions that receive executions through the MBT Desktop are subject to this Policy and are generally considered for review.
Clearly Erroneous Executions
A ‘clearly erroneous transaction’ is defined as, but shall not be limited to, an execution of an order at a price substantially different from, or inconsistent with, the prevailing market for a given currency pair on a trading day (as determined in the interbank market) or, as applicable, outside the traded range for a given currency pair for a particular moment in time (as determined in the interbank market) that may be in question.
Trade Execution Quality
We have designed trade execution quality procedures that take many factors into consideration on a pair-by-pair basis over a period of time to preserve the integrity of trades that receive executions within the MBT Desktop.
Trade execution quality assurance procedures, no matter how well designed, have inherent limitations that include the likelihood of orders executed on the MBT Desktop at a different price than the interbank best bid/offer or any other foreign exchange bid/offer market. Any order executed at a different price than the interbank best bid/offer or any other foreign exchange bid/offer market shall not be deemed to be erroneous solely because it was executed at such different price, provided that the price was within the trade range in the interbank or foreign exchange market at the time the trade was executed.
Filing Deadline for Trade Execution Complaints
If a customer receives an execution on an order that was executed in error, the customer must submit a request to MB Trading Futures ("MBTF”) to review the transaction to determine if it is, in fact, an erroneous trade execution.
A trade execution complaint must be received by MBTF within one (1) hour from the time the disputed or questioned trade was executed. Such complaints may be called into MBTF's Order Desk at (866) 628-3001 or submitted via e-mail at [email protected]; please write "Clearly Erroneous Trade Execution" in the subject line.
MBTF may, in its sole discretion, consider customer requests to review transactions received after the one (1) hour time period, depending on the facts and circumstances surrounding such request.
Information Required for Filing a Trade Execution Complaint
A trade execution complaint must include the following information:

 

1. Currency Pair
2. Execution Price(s) or range of execution prices
3. Time of trade execution(s)
4. Number of units executed
5. Reason the review is being requested
6. Account number
7. Name on the account
8. Contact telephone number
9. Contact e-mail address

If MBTF receives a trade execution complaint that does not contain all the required information, MBTF will immediately notify the customer that the complaint is deficient. A customer’s failure to submit the required information for a trade review or within the specified time period may be rejected at the sole discretion of MBTF.
Factors Considered in Clearly Erroneous Rulings
Factors used to rule on clearly erroneous trade executions are based on the currency pair and include, but are not limited to (1) that day and historical price range; (2) price volatility; (3) relative volume; (4) new highs or lows created; (5) overall market conditions; (6) locked and/or crossed prices; (7) news releases; (8) submission time to review the execution; (9) system malfunctions or disruptions; and (10) other facts and circumstances as the situation may warrant.
Clearly Erroneous Trade Execution Rulings
In the event that MBTF determines, in its sole discretion, that a material term of a trade execution submitted by customer is clearly erroneous, MBTF may break, cancel, nullify, amend or modify the transaction. MBTF will make a final determination within three (3) hours of a customer’s request for a review of a transaction, except under exceptional circumstances. A customer will receive a written determination from MBTF.
Customers are financially responsible for any offsetting transactions entered by the customer that is based on a trade execution complaint submitted to MBTF for review or selected for review by MBTF.
MBTF may also, in its sole discretion, break, cancel, nullify, amend or modify any transaction that is clearly erroneous as defined above regardless of whether a transaction was submitted by a customer; provided, the actions are necessary for the maintenance of a fair and orderly market or the protection of all customer accounts.

Today there were also quote freezes in the Live Desktop Pro platform... i was watching the screen at that time so i spotted few of them. The longest i have seen was from 08:55:29 to 08:57:16 GMT. Markets were moving fast durring that time. There may have been others that lasted longer but i would have to analyze the quote data to find them.
Needless to say, i am not a happy camper.

Suddenly I feel like losing all confidence with MBT. What is the purpose of trading with EA if I still need to monitor the price feed from time to time? The freezing issue due to negative spread already made me headache (I was told that there wont be a fix and I am on my own again) and now another problem? If this kind of tech problem happened to oanda then I would not worry because I know they will cancelled all the trades if the issue is on their side but I would very much worry with MBT. To my understanding, we are on our own even if the tech issue is on MBT side.

What surprise me is that their staff still did not aware of the problem after one hour? This is completely unacceptable to me.

I have recorded every tick movement that more than 2.5pips in a tick and massive of spikes detected after 3EST today. However, the spike that took more than 2sec (the time differential between the current tick and previous tick) during London hour is not a spike but a freeze.

this is v.bad! what happened to mbt nowadays?

Every Broker experiences issues at times. How they deal with the issue is what matters. i don't think MBT has suddenly changed their policies to start ripping people off or anything ridicules like that.

When you say you are waiting for a reply, I assume you actually contacted their support and didn't just post the error on this forum.

What does this have to do with whether their execution systems are EXN or not? I've been using them for years and I can assure you that it is exactly as billed. Off quotes errors in Meta don't prove or mean anything.

X2....I still have yet to hear from support on my issue. Think I will shop around.

Dighi,

I’m just getting in now. So what did support do with this issue? I assume the trade price was corrected. Looks like a data glitch.

Distantpulse,

How did you contact support and when? I will look into any lack of response. What was the issue? The fastest way to get an immediate answer is to use our on-line chat support. If it is an MT4 issue, select MT4 in the subject list and that department will get with you quickly.

ForexQuant,

We have recently added some liquidity providers and some have updated their systems, which is narrowing our spreads as several have noticed but is also creating some extra activity on spreads. We are investigating if this is creating issues on the MT4 side, which we obviously have less control over, but we are researching if there is a possible way around any situation where a crossed quote might freeze MT4’s quotes. If you could continue to monitor the spike/freezes like this and I could put you in touch with someone on our end to provide that information to, we will keep you in the loop.

Justin,

I did use the on-line chat support....About 10:58am EST yesterday, shortly after I had my issue of PA moving 14pips past my SL in a "normal" moving market before the trade was closed, where I waited for 5 min, then it went to a "sorry, leave a message....." type of deal. I then left my account number e-mail and message. I recieved nothing back. All I would like is an explaination from MBT as to why this happened?

Is the new liquidity providers for PFL too? I did not notice any obvious reduction in spread recently but I will start monitor it.

Yes I still monitor the spike/freeze on my vps. If you need the mql code i can forward you a copy.

EDIT: Just checked with fxintel and it showed that EU spread has reduced to average 0.7pips in last 12 hours. I must say this is a good job. I hope MBT will fix the problem and dont let this kind of tech issue jeopardize your reputation and our deep trust on you.

I have contacted support - my account balance has been reversed to a time shortly before the trade and it no longer shows up in my trading history. Customer service never spoke to me though.