What the hell is wrong with my platforms! | Forex Factory

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What the hell is wrong with my platforms!

  • #1
  • First Post: Dec 19, 2011 5:14am Dec 19, 2011 5:14am
Help!

Last night while I was sleeping my MT4's (with 3 different brokers) Seem to have gone crazy... My EA's got obviously screwed up (Thankfully it was on demo) But Still, I'd like to get this sorted out and know what is going on!

At the exact same time, the M1,M5,M15 charts show crazy prolongated peaks in the price, but when you go to M30 and above, everything is fine...(Attached screenshots for 3 brokers)

If anyone else has experienced this before, any sort of enlightenment would be GREATLY appreciated!

Diego Acosta, Peru
Attached Image(s) (click to enlarge)
Click to Enlarge Name: HF FEED.png Size: 96 KB
Click to Enlarge Name: PEPP FEED.png Size: 95 KB
Click to Enlarge Name: AAAFX feed.png Size: 98 KB
  • #2
  • Dec 19, 2011 5:41am Dec 19, 2011 5:41am
try reinstall mt4
  • #3
  • Dec 19, 2011 5:45am Dec 19, 2011 5:45am
The platforms are fresh...

What could be causing this issue along ALL of them?????????

=S=S=S
  • #4
  • Dec 19, 2011 8:16am Dec 19, 2011 8:16am
No, sorry never had that happen to me. I have a Pepperstone demo also and the eurnzd chart is fine for me. Try install a fresh MT4 copy and login to a new demo account and see if that helps
  • #5
  • Dec 19, 2011 10:28am Dec 19, 2011 10:28am
What is the value of the price at that time?
  • #6
  • Dec 19, 2011 1:08pm Dec 19, 2011 1:08pm
Quoting acostafulano
Help!

Last night while I was sleeping my MT4's (with 3 different brokers) Seem to have gone crazy... My EA's got obviously screwed up (Thankfully it was on demo) But Still, I'd like to get this sorted out and know what is going on!

At the exact same time, the M1,M5,M15 charts show crazy prolongated peaks in the price, but when you go to M30 and above, everything is fine...(Attached screenshots for 3 brokers)

If anyone else has experienced this before, any sort of enlightenment would be GREATLY appreciated!

Diego Acosta, Peru
Had a similar problem although yours looks more messed up, so I call Tech support and all I needed to do was Hit Refresh from the Charts Menu.
  • #7
  • Dec 19, 2011 9:53pm Dec 19, 2011 9:53pm
Quoting Ronald Raygun
What is the value of the price at that time?
The prices are what's showing on the charts... As my EA's are running on M1, those are the prices the EA's started closing the orders at (in some cases huge wins, in some huge losses... abnormal behaviour either way). :S:S
  • #8
  • Dec 19, 2011 9:58pm Dec 19, 2011 9:58pm
Quoting cyber1
Had a similar problem although yours looks more messed up, so I call Tech support and all I needed to do was Hit Refresh from the Charts Menu.
Hi Cyber, thanks for your reply.

I just tried this and it DOES work as it fixes the chart. The real prices start showing and the chart looks normal again . Still, the main problem is still there: As this happened while I was away, the EA's I'm running started getting those wacky prices and acted accordingly (causing mainly a string of losses that may have blown a live account).

When you say you had a similar problem. Was this the same wacky charts that become huge spikes that stay at a fixed level for prolongated periods of time just like my screenshots? If so, does refreshing the charts ensures this won't happen again? Or what could be the solution? :S
  • #9
  • Dec 20, 2011 12:46am Dec 20, 2011 12:46am
Hello,

What MT4 build number do you use? is that latest build?
Think twice before going live, even if you own the best trading strategy...
  • #10
  • Dec 20, 2011 4:56am Dec 20, 2011 4:56am
Quoting FxMaestro
Hello,

What MT4 build number do you use? is that latest build?
Yes. Latest Build (409)
  • #11
  • Dec 20, 2011 3:47pm Dec 20, 2011 3:47pm
Quoting acostafulano
The prices are what's showing on the charts... As my EA's are running on M1, those are the prices the EA's started closing the orders at (in some cases huge wins, in some huge losses... abnormal behaviour either way). :S:S
You did not answer my question.

Open the data window and look at the prices at that time.
  • #12
  • Dec 21, 2011 4:42am Dec 21, 2011 4:42am
Sorry man, here it goes!

(For the USDCHF example) Value keeps opening and closing at 1.00000

Exact same story for the rest of the pairs and brokers...
Attached Image(s) (click to enlarge)
Click to Enlarge Name: AAAFX.png Size: 105 KB
Click to Enlarge Name: AAAFX 2.png Size: 153 KB
  • #13
  • Dec 21, 2011 5:22am Dec 21, 2011 5:22am
Looking at the price data suggests something is rounding where it isn't supposed to be rounding.

If this is happening across all brokers, I suspect something was edited in your metatrader config file. Backup that metatrader installation, reinstall the entire platform (use the installer) and that should clear up issues.

If that doesn't work, go to the metatrader forum, and post this bug for their developers to see. You may be the cause of build 410.
  • #14
  • Last Post: Dec 21, 2011 2:38pm Dec 21, 2011 2:38pm
I've posted this bug on the metaquotes forum to see if anybody is able to figure out what went wrong

Thanks for your input RR
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