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GoMarkets Discussion

18.4 frig me now thats a spread wasnt another sunami was there lol
lol. stop hitting yourself. stop hitting yourself. stop hitting yourself
Congratulations ScalaFX for coming out of the closet!
I will say though, despite the spread issues the execution speed has been instant for me all week, so that's something.
"Don't Panic..."
Fast connection just cant trade wooohooo lol
Apart from the tsunami of upset go customers lol, no I dont think so...
The worst thing about this is that apart from the odd post on this forum there has been no communication from GoMarkets at all.

Its just appalling. Certainly not what I expected.
Finally, my money arrived today after one week long bank transfer....

and you know what? I decide to withdraw!
No one wants to be defeated~
Quoting dawsonsg
The worst thing about this is that apart from the odd post on this forum there has been no communication from GoMarkets at all.

Its just appalling. Certainly not what I expected.
rofl.

has anyone bothered to pick up a phone? no really, has anyone? if it's that important then get your dialing wand out and do something.

it seem a lot of people here expect gom to have someone sitting on ff 24/7 just to personally reply to whatever they post.

have you ever considered that they have better things to do? maybe, just maybe, right this very minute they are busy trying to organize things and deal with day to day business or deal with whatever is causing the spread to be wider than perhaps it should be. or maybe they are just sick of the whining and know that there is no benefit to wasting time on a forum.

have you ever worked in a job where you have more work and responsibilities than others around you, yet they just won't stfu and leave you alone to get stuff done? and then everyone around you wonders why you don't seem to be getting anything done while they go off and smoke a cig and talk shit without a care in the world.

lol. what a world.
Congratulations ScalaFX for coming out of the closet!
Quoting nubcake
rofl.

has anyone bothered to pick up a phone? no really, has anyone? if it's that important then get your dialing wand out and do something.

it seem a lot of people here expect gom to have someone sitting on ff 24/7 just to personally reply to whatever they post.

have you ever considered that they have better things to do? maybe, just maybe, right this very minute they are busy trying to organize things and deal with day to day business or deal with whatever is causing the spread to be wider than perhaps it should be. or maybe they are just...

Ah yes, lol I would prefer they fix the problem and not be needing to trawl here at all.

Consider this thread as a venting outlet.
  • #3,710
  • Quote
  • Edited 9:57pm Nov 7, 2011 9:31pm | Edited 9:57pm
Online support said that they are working on it, the new LP's problem such as high spread is beyond their control, no guaranteed resolve deadline.
Come on GoM, Are you challenging our patience? You are losing your customers! Hello Chris, want to say something?
Quoting Halifax
I will say though, despite the spread issues the execution speed has been instant for me all week, so that's something.
------------------------------------

Maybe there are less people trading due to higher than usual spread.
  •  onu
  • | Joined Feb 2006 | Status: superior senior member | 746 Posts
The execution speed has never been worse on some of my accounts there since this LP mess started.
Trading with GO turned to a total lottery. I'm out.
Before you shoot your mouth off you should have re-read the post.
I don't expect GoM to to have someone sitting on the forum, I do expect to have them communicate with their clients. That has not happened and this is my point. This is after all the second week this has been occuring.

Oh yeah, and I have used the phone. last week and again this morning.

Quoting nubcake
rofl.

has anyone bothered to pick up a phone? no really, has anyone? if it's that important then get your dialing wand out and do something.

it seem a lot of people here expect gom to have someone sitting on ff 24/7 just to personally reply to whatever they post.

have you ever considered that they have better things to do? maybe, just maybe, right this very minute they are busy trying to organize things and deal with day to day business or deal with whatever is causing the spread to be wider than perhaps it should be. or maybe they are just...
I thought there was multiple liquidity providers. Why is this just down to the new provider.

Quoting lchqq
Online support said that they are working on it, the new LP's problem such as high spread is beyond their control, no guaranteed resolve deadline.
Come on GoM, Are you challenging our patience? You are losing your customers! Hello Chris, want to say something?
Quoting dawsonsg
Before you shoot your mouth off you should have re-read the post.
I don't expect GoM to to have someone sitting on the forum, I do expect to have them communicate with their clients. That has not happened and this is my point. This is after all the second week this has been occuring.

Oh yeah, and I have used the phone. last week and again this morning.
so why don't you clue us all in as to what they said on the phone champ? did they just sit there breathing into the phone? did they not communicate with you? or are we going to come full-circle where you expect a personalized email on the hour every hour as well as chris sitting here on the forum 24/7 waiting just for you?
Congratulations ScalaFX for coming out of the closet!
Is it so hard to find a LP which can provide 2.0 spread on EU?

This is the average standard!

FX trading is a serious bussiness! No joking!

I quit....a nightmare exp.
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No one wants to be defeated~
Quoting nubcake
so why don't you clue us all in as to what they said on the phone champ? did they just sit there breathing into the phone? did they not communicate with you? or are we going to come full-circle where you expect a personalized email on the hour every hour as well as chris sitting here on the forum 24/7 waiting just for you?
Nubcake, I believe the frustration here stems from an completely inadequate communication strategy from GoM. Chris has chosen FF as one of the few methods to communicate directly to traders, I therefore do not see it unreasonable for us to expect him to keep us informed.
Nubcake, I was trying to give you the benefit of the doubt but you have proved you are an idiot, again . . . . . .

Read post 3711, they said the same thing. I don't want an email every hour from GoM, I just want one email. If someones product or service is bordering on unusable and I am the customer I don't think it is too much to ask. Oh well, its not an issue for me anymore.

Quoting nubcake
so why don't you clue us all in as to what they said on the phone champ? did they just sit there breathing into the phone? did they not communicate with you? or are we going to come full-circle where you expect a personalized email on the hour every hour as well as chris sitting here on the forum 24/7 waiting just for you?
Quoting nubcake
so why don't you clue us all in as to what they :
nubcake ,

looks you are adding fuel to fire, of course once GO accepted (on chat) they have problem there is no point of complaining about spread. it would have nice Go made official post today accepting issue as GO have posted yesterday they have fixed spread issue.
Mohan
Quoting dawsonsg
Nubcake, I was trying to give you the benefit of the doubt but you have proved you are an idiot, again . . . . . .

Read post 3711, they said the same thing. I don't want an email every hour from GoM, I just want one email. If someones product or service is bordering on unusable and I am the customer I don't think it is too much to ask. Oh well, its not an issue for me anymore.
and yet, for those with common sense all it takes is opening their platform to see the spread with their own eyes? if it's not to your liking then you don't trade....

but some would rather keep hitting themselves over and over until someone tells them to stop. will an email from anyone make the spread any better? if you aren't trading then you don't care about the spread, and if you are trading you can already see it with your own two eyes... so what exactly do you expect of gom?

seriously, what do you expect, and what do you expect to get out of it?
Congratulations ScalaFX for coming out of the closet!
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