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MB Trading Futures - Introduction

  • #8,241
  • Oct 3, 2011 10:41pm Oct 3, 2011 10:41pm
Justin,

I trade with Metatrader from Photon VPS but I am getting a lot of disconnection that last for a few seconds. This problem only occurred since yesterday and there is a lot of 'ping failed' message in my metatrader log. I am not sure what caused the problem but it seems that the network latency is higher than usual (normally the ping is about 7-9ms). The tracert command indicated that there is an unusual lag at MBT server. Can you please check it out whether this is normal?

Actually it is not a big problem since I am not running a latency critical type of EA but it is just annoying to receive a few MT4 connection alert emails every hour.
Attached Image (click to enlarge)
Click to Enlarge Name: latency.PNG Size: 24 KB
  • #8,242
  • Oct 4, 2011 12:41am Oct 4, 2011 12:41am
Quoting ForexQuant
Justin,

I trade with Metatrader from Photon VPS but I am getting a lot of disconnection that last for a few seconds. This problem only occurred since yesterday and there is a lot of 'ping failed' message in my metatrader log. I am not sure what caused the problem but it seems that the network latency is higher than usual (normally the ping is about 7-9ms). The tracert command indicated that there is an unusual lag at MBT server. Can you please check it out whether this is normal?

Actually it is not a big problem since I am not running a latency...
yesterday for over 15 minutes meta was simply paused with mt4, I had many other things running so my net was perfectly fine including other brokers mt4

mbtrading needs to answer questions,
  • #8,243
  • Oct 4, 2011 1:43am Oct 4, 2011 1:43am
Hi Justin,

Just wanted to run something by you. I'm finding that the charts will sometimes not draw correctly. For instance, when looking at a 5 second chart, I will often see the current candle develop a high and a low, but once it moves to the next candle, it draws the previous candle as a single point that I think only corresponds with the close.

In addition, the candle shows basically no volume which is incorrect as I've also the level II window up and can see that trades are definitely going through. I would say that this happens to 5-10% of the candles.

Is this a known bug? I'm on the latest version of Navigator Pro (2.0.0.56) - it updated itself yesterday.

Any feedback on the matter would be great.

Cheers
  • #8,244
  • Oct 4, 2011 7:39am Oct 4, 2011 7:39am
Quoting pavikogm
I'll clarify what I meant by "partially closed" - it's the same as ForexQuant. It was partially closed not by me, but by other party (so it hit my TP, but only part was closed). The remaining opened part has a comment with #xxxxx, so it's split and I see in history window what size was closed and when.
I can't modify remaining opened order, but I can close it, MBT is able to close in on TP or SL (so it's "only" modification error). When it is closed it is merged in history windows with previously closed part (so there is no 2...
This issue should be all fixed, let me know if you have the problem any more.
  • #8,245
  • Oct 4, 2011 7:47am Oct 4, 2011 7:47am
Quoting Hedge212
yesterday for over 15 minutes meta was simply paused with mt4, I had many other things running so my net was perfectly fine including other brokers mt4

mbtrading needs to answer questions,
Was this during the upgrade that they did? What time?
  • #8,246
  • Oct 4, 2011 8:53am Oct 4, 2011 8:53am
Justin,

I use the MBT mobile a lot (iphone 4), and I have two accounts, a live and demo. Despite setting the live account to default numerous times, occasionally the app will reset the demo account as the default. I've had a number of times where I was trading on the demo account without knowing it (as I had previously set the live to default), and it's pretty frustrating only finding out after the fact that some trades were on a demo account which I don't want or need. Can I have this account deleted/eliminated/whatever? Really freaking frustrating!

Let me know who I need to contact or if you could do it.

Thanks.
  • #8,247
  • Edited 1:40pm Oct 4, 2011 9:21am | Edited 1:40pm
Quoting jleblang
This issue should be all fixed, let me know if you have the problem any more.
Thank you. Will check it as soon as I will notice partial fill and will report.

Regards

EDIT: I confirm, modifying partially closed orders is working now
  • #8,248
  • Oct 5, 2011 6:23am Oct 5, 2011 6:23am
Quoting ForexQuant
Justin,

I trade with Metatrader from Photon VPS but I am getting a lot of disconnection that last for a few seconds. This problem only occurred since yesterday and there is a lot of 'ping failed' message in my metatrader log. I am not sure what caused the problem but it seems that the network latency is higher than usual (normally the ping is about 7-9ms). The tracert command indicated that there is an unusual lag at MBT server. Can you please check it out whether this is normal?

Actually it is not a big problem since I am not running a latency...
It looks like the problem has been resolved and the latency is back to normal an hour ago. I got no more annoying MT4 disconnection alert on my cellphone!
Attached Image (click to enlarge)
Click to Enlarge Name: Latency.PNG Size: 23 KB
  • #8,249
  • Oct 5, 2011 8:41am Oct 5, 2011 8:41am
5pm EST the past 2 days the system goes on pause, no movement for a good 30 minutes while my other brokers are ticking away

lets hear whats up please, shame that mbtrading was once one of the best now it seems some monkey business might be going on
  • #8,250
  • Oct 5, 2011 9:53am Oct 5, 2011 9:53am
Quoting Hedge212
5pm EST the past 2 days the system goes on pause, no movement for a good 30 minutes while my other brokers are ticking away

lets hear whats up please, shame that mbtrading was once one of the best now it seems some monkey business might be going on
Bullshit...

5pm is rollover, and the sytem was back up and trading at 5:11 and some seconds, which is a few minutes longer that the normal 5:06 to 5:07 when it usually resumes.

The day before it was up and running at 5:08 and some seconds.

Pretty damn close to the 5 minutes or so rollover should take, and nothing close to a half hour.
  • #8,251
  • Oct 5, 2011 10:41am Oct 5, 2011 10:41am
Quoting Hedge212
5pm EST the past 2 days the system goes on pause, no movement for a good 30 minutes while my other brokers are ticking away

lets hear whats up please, shame that mbtrading was once one of the best now it seems some monkey business might be going on
I was also up yesterday at 5:08 from rollover. Either you have a problem on your end or you are making it up.
  • #8,252
  • Oct 5, 2011 11:46am Oct 5, 2011 11:46am
Quoting ForexQuant
It looks like the problem has been resolved and the latency is back to normal an hour ago. I got no more annoying MT4 disconnection alert on my cellphone!
omg i got the frequent but short disconnection again! The latency is back to 16-19ms again. What is wrong with MBT server?

Quoting Crassius
Bullshit...

5pm is rollover, and the sytem was back up and trading at 5:11 and some seconds, which is a few minutes longer that the normal 5:06 to 5:07 when it usually resumes.

The day before it was up and running at 5:08 and some seconds.

Pretty damn close to the 5 minutes or so rollover should take, and nothing close to a half hour.
I agree. I never received any disconnection alert that longer than 10min.
  • #8,253
  • Oct 6, 2011 6:39am Oct 6, 2011 6:39am
Anyone else having issues logging into the MB Trading app on Android? I keep get error "Request Timed Out". Both on my home WiFi connection and on the 3G network.
We're all stories in the end. Just try to make it a good one.
  • #8,254
  • Oct 6, 2011 8:43am Oct 6, 2011 8:43am
I have looked at the new deal coming out from MB Trading for Forex with MT4 platform and I am looking forward to this new offering. Anyone know the official launch date?
  • #8,255
  • Oct 6, 2011 11:25am Oct 6, 2011 11:25am
Quoting LivestreamFX
I have looked at the new deal coming out from MB Trading for Forex with MT4 platform and I am looking forward to this new offering. Anyone know the official launch date?
Funny I think the new offering just took them off my list. I did a lot of resaerch on MB and was thinking about using them, but this switch to hiding their commissions makes me wonder. I will wait and see what others have to say but right now I'm looking elsewhere.
  • #8,256
  • Oct 6, 2011 1:59pm Oct 6, 2011 1:59pm
Quoting fxreporter
Funny I think the new offering just took them off my list. I did a lot of resaerch on MB and was thinking about using them, but this switch to hiding their commissions makes me wonder. I will wait and see what others have to say but right now I'm looking elsewhere.
fxreporter,

We aren't taking away the current commission model, we are only offering an alternative pricing option based on feedback we've received from our customers. Nothing else is changing.
  • #8,257
  • Oct 6, 2011 2:04pm Oct 6, 2011 2:04pm
Wider spreads = higher probability of hitting Stop Losses and smaller probability of filling Take Profits.

C`mon MBT - I`ve expected something better than that.
Getting paid spread (not commision) for Limits would be nice ;-)
  • #8,258
  • Edited 7:10pm Oct 6, 2011 6:55pm | Edited 7:10pm
Quoting Pawel Pawlak
Wider spreads = higher probability of hitting Stop Losses and smaller probability of filling Take Profits.

C`mon MBT - I`ve expected something better than that.
Getting paid spread (not commision) for Limits would be nice ;-)
You got it right. Some people don't realize that a higher spread not only costs you the obvious spread money, but in addition you are less likely to hit TP or more likely to hit SL. All things being equal, shifting the cost of the commission to the spread and taking out the commission makes you less profitable in the long run. A silly gimmick if you ask me. The trading cost remains the same but the winning % decreases.
  • #8,259
  • Oct 6, 2011 7:09pm Oct 6, 2011 7:09pm
happy to pay fixed commissions instead of a larger spread
WARNING: Don't follow me as I'm just learning
  • #8,260
  • Oct 6, 2011 9:02pm Oct 6, 2011 9:02pm
Quoting jleblang
fxreporter,

We aren't taking away the current commission model, we are only offering an alternative pricing option based on feedback we've received from our customers. Nothing else is changing.
Justin-

I get that so much but I have to question why you would do this. At a time when the industry is moving away from spreads and desks, you are suddenly no longer transparent on this model and it makes me question your motivations. We will have to wait and see what people say once they start trading it, but I agree with other posters here. Wider spreads mean more likely to get stopped, less likely to hit profit, and even if that means the costs are built in, we have plenty of other brokers to abuse us like that. MBT and some of the others were changing the world, now feels like just the others are and MBT isn't. I hope this doesn't mean that the desks have won or I think Forex is no longer interesting between regulation and having few brokers left to trust.
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