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MB Trading Futures - Introduction

  • #8,121
  • Sep 21, 2011 8:10pm Sep 21, 2011 8:10pm
Apparently, Justin is selectively answering questions - still no response to my post almost a week ago. Thinking maybe he overlooked it, I sent him a PM yesterday and still no response.

Quoting Macinvestor
Justin,

Did you receive my email with the screen pics illustrating the disappearing data in the Positions window?
  • #8,122
  • Sep 22, 2011 1:12am Sep 22, 2011 1:12am
Quoting eagle4x
Apparently, Justin is selectively answering questions - still no response to my post almost a week ago. Thinking maybe he overlooked it, I sent him a PM yesterday and still no response.

Eagle4x and Macinvestor,

I apologize. My wife and I had our first baby on Friday and I’ve been on partial vacation. I have received your stuff and will get back to you. I’ll be back in full force next week.
  • #8,123
  • Sep 22, 2011 2:07am Sep 22, 2011 2:07am
Quoting jleblang
Eagle4x and Macinvestor,

I apologize. My wife and I had our first baby on Friday and I’ve been on partial vacation. I have received your stuff and will get back to you. I’ll be back in full force next week.
Congrats, Justin.

I assume the "announcement" is coming sometime next week, right? Since it's the end of September.

Hopefully, you will also bring gold and yuan trading to MT4 platform.
"Everyone gets what they want out of the market." -- Ed Seykota
  • #8,124
  • Edited 2:31am Sep 22, 2011 2:11am | Edited 2:31am
Quoting duggyfx
With years of effort learning how to trade reading countless books & been ripped off using MT4, confident with my trading system & indeed of my abilities I am now in the hunt for a professional broker. Now coming from MT4 coming to terms with entry & exit terminology is a learning curve so naturally I may have a question or two.

After reading many favourable reports on the net & magazines I thought I'd give MB Trading Pro platform a go. Platform is terrific. But, customer service is non existent. I have been requesting assistance with live chat...
Try using a phone instead. Their live support is usually flooded in the morning.
"Everyone gets what they want out of the market." -- Ed Seykota
  • #8,125
  • Sep 22, 2011 2:28am Sep 22, 2011 2:28am
Quoting jleblang
My wife and I had our first baby on Friday
Congratulations to you and your wife, Justin!
  • #8,126
  • Sep 22, 2011 2:35am Sep 22, 2011 2:35am
Quoting jleblang
Eagle4x and Macinvestor,

I apologize. My wife and I had our first baby on Friday and I’ve been on partial vacation. I have received your stuff and will get back to you. I’ll be back in full force next week.
  • #8,127
  • Sep 22, 2011 4:06am Sep 22, 2011 4:06am
Quoting jleblang
Eagle4x and Macinvestor,

I apologize. My wife and I had our first baby on Friday and I’ve been on partial vacation. I have received your stuff and will get back to you. I’ll be back in full force next week.
Wow, Congrats!

No hurry on mine.
  • #8,128
  • Sep 22, 2011 8:11am Sep 22, 2011 8:11am
The birth of your child is a wonderful experience. Congratulations.
  • #8,129
  • Sep 22, 2011 8:28am Sep 22, 2011 8:28am
Quoting V4X
Try using a phone instead. Their live support is usually flooded in the morning.
Thanks for the advice. I do like the Pro platform.
  • #8,130
  • Sep 22, 2011 11:07am Sep 22, 2011 11:07am
Quoting jleblang
Eagle4x and Macinvestor,

I apologize. My wife and I had our first baby on Friday and I’ve been on partial vacation. I have received your stuff and will get back to you. I’ll be back in full force next week.
congratulations
  • #8,131
  • Sep 22, 2011 1:00pm Sep 22, 2011 1:00pm
Congrats Justin !!
  • #8,132
  • Sep 22, 2011 1:46pm Sep 22, 2011 1:46pm
Congratulations Justin and wife.
  • #8,133
  • Sep 23, 2011 4:40am Sep 23, 2011 4:40am
Hi Friends,

The following is a statement from MB's website.

Bug Fixed: TTO upper and lower trigger are now derived from the bid when long and from the ask when short.

Can anyone confirm this? I still get upper and lower triggers derived from bid price on both longs and shorts.
  • #8,134
  • Edited 5:39am Sep 23, 2011 5:25am | Edited 5:39am
Anyone ever encountered this problem with MBT Metatrader? My EA just cant modify the order whenever it was partially matched. I tried to modify or close it manually but always receive off quote message.

Justin, can you please look into this issue? btw congratulations to you and your wife!
Attached Image (click to enlarge)
Click to Enlarge Name: Error.PNG Size: 37 KB
  • #8,135
  • Sep 23, 2011 8:00am Sep 23, 2011 8:00am
Quoting ForexQuant
Anyone ever encountered this problem with MBT Metatrader? My EA just cant modify the order whenever it was partially matched. I tried to modify or close it manually but always receive off quote message.

Justin, can you please look into this issue? btw congratulations to you and your wife!
Yes. I confirm. I've reported it many times here (this thread) and with 2 ticket support. Thickets are closed with no reply. It's many months now (maybe even more than a year) and this issue was not addressed. Can't modify order when it was partially closed in MT4
  • #8,136
  • Sep 23, 2011 9:01am Sep 23, 2011 9:01am
Quoting pavikogm
Yes. I confirm. I've reported it many times here (this thread) and with 2 ticket support. Thickets are closed with no reply. It's many months now (maybe even more than a year) and this issue was not addressed. Can't modify order when it was partially closed in MT4
Yes i have read the similar case too but I thought the problem only occurs when the remaining units are less than 1000 units. If that is the case then I can accept it because it is rare to have <1000 remaining units.

I think the problem is most likely caused by their metatrader bridge because we cant adjust the lot size when MT4 send the OrderModify command. Really no idea why they ignored your bugs report.
  • #8,137
  • Sep 23, 2011 9:35am Sep 23, 2011 9:35am
Quoting jleblang
Eagle4x and Macinvestor,

I apologize. My wife and I had our first baby on Friday and I’ve been on partial vacation. I have received your stuff and will get back to you. I’ll be back in full force next week.
Congrats!
  • #8,138
  • Sep 23, 2011 5:27pm Sep 23, 2011 5:27pm
Quoting ForexQuant
Yes i have read the similar case too but I thought the problem only occurs when the remaining units are less than 1000 units. If that is the case then I can accept it because it is rare to have <1000 remaining units.
Doesn't matter how much units were left. It's happening always with partial order close.
  • #8,139
  • Edited 5:37pm Sep 24, 2011 4:53pm | Edited 5:37pm
Quoting ForexQuant
Anyone ever encountered this problem with MBT Metatrader? My EA just cant modify the order whenever it was partially matched. I tried to modify or close it manually but always receive off quote message.

Justin, can you please look into this issue? btw congratulations to you and your wife!
When you work with an ECN broker like MBT, one should expect the possibility of partial fills and make sure your EA code knows how to handle it.

It seems to me your EA will need some enhancements in it to 1) Detect the partial close, and 2) Tell the EA to manage the new order# for the remaining open lots.

Personally I often do deliberate manual partial closes so I know how those work. I can only guess that forced-partial closes are handled in a similar way, which is that a comment is added to the original order that tells you the new order# for the remaining balance.

1. Open up a Terminal window
2. Switch to the Account history.
3. Right click over the trades and be sure that "Comments" is checked so you can see a far right column labeled "Comment".
4. Your graphic discussed a specific 1.6 mini-lot trade ($16000) so go back in your history to view the orders (yes, plural) that show how the original order was closed in two (or more) separate actions, each with its' own unique order#.

You had an original order that opened 1.6 mini-lots ($16000). You said that 1 lot was closed first as a partial fill, then the remaining 0.6 lot was still open, and presumably you manually closed it later.

Look at the 1st order. The "Size" will say "1.00" even though the original order had been "1.60". Look in the Comment column, and it should say:
to #3001234 (I made up an order number).

Now find that order number elsewhere (forward) in the history. Presumably it will show a size of "0.60", and have a different OpenTime/CloseTime/ClosePrice.

Suggestions for your EA:
* When your EA closes an order, use the "OrderComment()" function to get the comment and search it for the string "to #". If present, you know it was partially closed, and your EA can isolate the new (remaining) open order and continue to manage it. ("Manage" might just mean to try to close it immediately and continue closing subsequent partial fills until the order is entirely closed).

* As a double-check to the above, you might also want to do this: When it is managing an order, save the original OrderLots() value, and when you close an order, compare the pre- and post-close size value to make sure they are the same size. If not, you have a partial fill for sure. There better be a "to #" comment found, which means the method above will catch and handle it. If there is no "to #" comment, then this double-check is essential for having found such cases, and you will have to expand the methodology in some way to figure out how to handle it.

One such possibility: Note that a remaining open order that was split from an original order will have a comment, "Split from #3001234". Therefore, if there were no "to #" comment on the original partially closed order, an alternative would be to search all existing open orders and look for this "Split from #" comment, and see if the split-# matches the order that was partially closed. If it matches, you have found the remaining open order that still needs to be managed/closed.
  • #8,140
  • Sep 24, 2011 6:16pm Sep 24, 2011 6:16pm
Quoting pips4life
...
It seems to me your EA will need some enhancements in it to 1) Detect the partial close, and 2) Tell the EA to manage the new order# for the remaining open lots...
The problem is not caused by EA. It's impossible to change partially closed order even manually.
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