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  • #3,061
  • Sep 18, 2011 10:31pm Sep 18, 2011 10:31pm
Quoting mohan76
Any update Network upgrade ?
Quoting Alpha-Bet
It would have been good to get an email or mt4 mail, at least for some reassurance..... but I would hate to sound like a broken record.
Hi Guys,

The upgrade went through as planned, and from our end everything seems fine. Of course, we are reliant on client feedback in this matter as you are the people who can tell us how your connection is working.

I havent sent anything out because until we hear from people, I can't confirm whether people are seeing improvements or not.

Thanks,
Chris
  • #3,062
  • Sep 18, 2011 10:48pm Sep 18, 2011 10:48pm
Quoting Alpha-Bet
It would have been good to get an email or mt4 mail, at least for some reassurance..... but I would hate to sound like a broken record.
doubt you'll ever see that, unless there is a major implosion of some sort.

let's say you have 2 groups of people... 90%, and 10%. 90% don't ever say a thing and use mt4 as per their normal usage. 10% have issues and frustrations and so on. if Go make changes to try and alleviate the 10% client base issues it's certainly NOT in their best interest to broadcast to the 90% that Go have done something to try and fix some issue. the 90% might never have known anyone had any issues, so telling them there is/was a problem would potentially break their illusion of perfection.

shit happens.
Congratulations ScalaFX for coming out of the closet!
  • #3,063
  • Sep 18, 2011 11:18pm Sep 18, 2011 11:18pm
Quoting nubcake
doubt you'll ever see that, unless there is a major implosion of some sort.

let's say you have 2 groups of people... 90%, and 10%. 90% don't ever say a thing and use mt4 as per their normal usage. 10% have issues and frustrations and so on. if Go make changes to try and alleviate the 10% client base issues it's certainly NOT in their best interest to broadcast to the 90% that Go have done something to try and fix some issue. the 90% might never have known anyone had any issues, so telling them there is/was a problem would potentially break...
I know what you mean.

I understand that things can and do go wrong - i just like to be kept informed and in the picture - at the end of the day, the trader is solely responsible for his/her capital.

First spot acct after years of trading futures so admittedly i'm a bit 'over alert' given the reputation of spot FX.
  • #3,064
  • Sep 18, 2011 11:18pm Sep 18, 2011 11:18pm
Quoting GoMarkets
I can't make any guarantees of course, but I fully expect that the minimum stop/limit distance will be removed once the cash back IBs have been removed if not before.

Cheers guys, Have a good weekend.

Chris
Hello GoMarkets

Do you know when minimum stop/limit distance will be removed?
  • #3,065
  • Sep 18, 2011 11:26pm Sep 18, 2011 11:26pm
Quoting GoMarkets
Hi Guys,

The upgrade went through as planned, and from our end everything seems fine. Of course, we are reliant on client feedback in this matter as you are the people who can tell us how your connection is working.

I havent sent anything out because until we hear from people, I can't confirm whether people are seeing improvements or not.

Thanks,
Chris
Connection is stable. No disconnects in the 3 hours been logged on.
No trades as yet so can't comment on execution.

Build 406/ XP/ Internode ADSL/ Wired/ AU/ DC2 Mel
  • #3,066
  • Sep 18, 2011 11:28pm Sep 18, 2011 11:28pm
Quoting Golum
Hello GoMarkets

Do you know when minimum stop/limit distance will be removed?
This..

Apart from that, everything looks good platform wise!
  • #3,067
  • Sep 18, 2011 11:45pm Sep 18, 2011 11:45pm
Hi Chris

Orders execution time has worsen since Friday on AUD accts, It was between 140ms to 300ms now 150ms to 2100ms
Connected trough VPS Sydney to DC1 server and from PC Melbourne to DC2
Otherwise connectivity’s Ok
  • #3,068
  • Sep 19, 2011 12:10am Sep 19, 2011 12:10am
Quoting merk
Hi Chris

Orders execution time has worsen since Friday on AUD accts, It was between 140ms to 300ms now 150ms to 2100ms
Connected trough VPS Sydney to DC1 server and from PC Melbourne to DC2
Otherwise connectivity’s Ok
Hi merk,

Can you call in and we can do some test trades?

One thing I have noticed is that since 7.45am when I logged in I havent had a single disconnection and I am running 6 different GO Markets platforms at the moment, so will be interested to see how others are impacted.

Thanks,
Chris
  • #3,069
  • Sep 19, 2011 12:22am Sep 19, 2011 12:22am
I've had good connection and execution since the platform opened this morning. Quite different to last week. Hopefully the weekends work has fixed it for good.
FF journal: Peaks and Troffs
  • #3,070
  • Sep 19, 2011 1:02am Sep 19, 2011 1:02am
So far the connection to the server seems stable. There maybe a slight increase in the execution times with the Melbourne server, but one test is inconclusive. The acid test will be a high impact news event.

So far so good. Thanks Chris and team.
Attached Image(s) (click to enlarge)
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Click to Enlarge Name: gomarkets execution sydney 12th.gif Size: 17 KB
Click to Enlarge Name: gomarkets execution sydney 19th.jpg Size: 89 KB
  • #3,071
  • Sep 19, 2011 2:18am Sep 19, 2011 2:18am
It was much better last week before the fix. My platform has been acting weird since I opened it this morning; no disconnects but clicking on the buttons doesn't produce the usual response. Besides being frozen, the chart gets messed up. And worse, the orders take forever to execute.

Aud account; trading from the Philippines.
Amor Fati--F. Nietzsche
  • #3,072
  • Sep 19, 2011 2:42am Sep 19, 2011 2:42am
Thankfully, it's working fine for me now!
Amor Fati--F. Nietzsche
  • #3,073
  • Sep 19, 2011 4:53am Sep 19, 2011 4:53am
Hi Chris,
I havent had a single disconnection all day. Execution speeds seem ok too, not instant, maybe 3 seconds. These have been mainly limit orders and changes to SL and TPs. There was one market order today to close a position, and that too was good execution wise.

I'm feeling a little more confident.

Seb.
- Look to the left, Trade to the right - I am the system
  • #3,074
  • Sep 19, 2011 5:27am Sep 19, 2011 5:27am
Ok guys I'm waiting for positive feedback.... keep posting your opinion on executions and disconnections pls...
Why the Market Makers call themselves Brokers???
  • #3,075
  • Sep 19, 2011 5:43am Sep 19, 2011 5:43am
7 logins in the last 4'ish hours.... but the missed ticks are low so far. so apart from what is likely my wireless being a slut and going elsewhere at times forcing a reconnect, the actual data coming through seems mostly around 100% ticks received per bar except for pockets of a few missed ticks here and there.

but, i'm fairly sure that this time last week i would be lucky to be receiving 25% of ticks per bar. so apart from the occasional tick or 3 missed on a bar it looks sexy. it's like night and day. my bid and ask actually friggin moves now.

no idea about execution times though.
Congratulations ScalaFX for coming out of the closet!
  • #3,076
  • Sep 19, 2011 6:13am Sep 19, 2011 6:13am
No incidence of disconnect since the last 10hrs. except for 1 execution that took over 20seconds, all execution thus far has been excellent - almost immediate. Occasional 2~3 seconds price feed lag, otherwise the platform has been rather stable. The weekend fixes seems to be working. Hope it remains this way. Would like to hear from others too.

MT4 build 406, USD acct, Malaysia, DC1-Sydney (since log in), Win 7-64bit
  • #3,077
  • Sep 19, 2011 6:16am Sep 19, 2011 6:16am
ok guys thanks but pls... keep on reassuring me... LOOL
Why the Market Makers call themselves Brokers???
  • #3,078
  • Sep 19, 2011 6:18am Sep 19, 2011 6:18am
Havent noticed any disconnections and most orders going thru fairly fast so alot better.
  • #3,079
  • Sep 19, 2011 6:31am Sep 19, 2011 6:31am
just had a trade closed as a market order - ~1 second response.

This is the best it's been in weeks.

Happy ( and it was a winning trade! )

Seb
- Look to the left, Trade to the right - I am the system
  • #3,080
  • Sep 19, 2011 7:48am Sep 19, 2011 7:48am
i have done few test transaction seems ok, i will do few more test before do real trading
Mohan
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