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MB Trading Futures - Introduction

  • #8,081
  • Sep 13, 2011 10:36pm Sep 13, 2011 10:36pm
Quoting IndyTrader
Global rollover IS 5 pm EST. That's when they do it.
But they also do maintenance at 12:00 midnight ET, when my positions keep going blank for the next 15 minutes or so. It WOULD be nice if they took care of the maintenance at the same time as rollover.
  • #8,082
  • Sep 14, 2011 4:20am Sep 14, 2011 4:20am
Quoting jleblang
Poundtrader,

The only case where we would lock a Demo account is if the customer was using it to pound on our servers in excess of our threshold. As for website logins, we would never block that at all for anyone unless too many failed attempts, so please get me the details and I will see what is going on.
old demo account working again
  • #8,083
  • Sep 15, 2011 6:53am Sep 15, 2011 6:53am
Quoting Macinvestor
But they also do maintenance at 12:00 midnight ET, when my positions keep going blank for the next 15 minutes or so. It WOULD be nice if they took care of the maintenance at the same time as rollover.

I fully agree. Their day candle starts at midnight EST .
Notice how IndyTrader answered earlier. Yes rollover is 5 pm EST but their day data closes and starts at midnight. LOL

Thats why if compared to how banks mark to market they are there but thats when the "day" is suppose to restart. hahaha

Many people get fooled by their rollover answer. :-))
  • #8,084
  • Sep 15, 2011 8:19am Sep 15, 2011 8:19am
Quoting Macinvestor
But they also do maintenance at 12:00 midnight ET, when my positions keep going blank for the next 15 minutes or so. It WOULD be nice if they took care of the maintenance at the same time as rollover.
Sorry, that is incorrect. They haven't done rollover at midnight for over two years. I have no issues with my positions at midnight ET.
  • #8,085
  • Sep 15, 2011 11:00am Sep 15, 2011 11:00am
Quoting IndyTrader
Sorry, that is incorrect. They haven't done rollover at midnight for over two years. I have no issues with my positions at midnight ET.
mabe you don't have any any any issue's with them don't mean other trades don't.
  • #8,086
  • Sep 15, 2011 11:16am Sep 15, 2011 11:16am
Quoting PoundTrader
mabe you don't have any any any issue's with them don't mean other trades don't.
Oh come on. What are you guys talking about, there is NO maintenance or anything at midnight ET. Give it a rest. Please stop making stuff up.
  • #8,087
  • Sep 15, 2011 11:32am Sep 15, 2011 11:32am
Quoting IndyTrader
Sorry, that is incorrect. They haven't done rollover at midnight for over two years. I have no issues with my positions at midnight ET.
Yes, I still have that email from 2009 explaining how they no longer do maintenance at midnight. Nonetheless, on a very consistent basis the Positions window goes blank and I have to "wake it up." In a few minutes, it happens again. The positions are still open, they just don't show up. This usually lasts for around 15 minutes. So if not maintenance, then SOMETHING happens every night at midnight. I will sometimes wait until after that period to initiate trades because of this.
  • #8,088
  • Sep 15, 2011 3:01pm Sep 15, 2011 3:01pm
Quoting Macinvestor
Yes, I still have that email from 2009 explaining how they no longer do maintenance at midnight. Nonetheless, on a very consistent basis the Positions window goes blank and I have to "wake it up." In a few minutes, it happens again. The positions are still open, they just don't show up. This usually lasts for around 15 minutes. So if not maintenance, then SOMETHING happens every night at midnight. I will sometimes wait until after that period to initiate trades because of this.
Macinvestor,

I’m not sure what to tell you here. We have absolutely no maintenance or server events at midnight ET. We also don’t have reports of what you are stating. We moved maintenance to 5 pm ET in 2009. So let’s start with this, and you can post some of these in the forum here if you want, but please contact me in private with your username.

Can you screenshot for me the Positions window going blank?

What do you do exactly to “wake it up”?

This is not a normal event and we need to figure out why this is happening to you, because it is NOT due to any form of maintenance or server activity on our end.

Thanks.
  • #8,089
  • Sep 15, 2011 5:46pm Sep 15, 2011 5:46pm
Quoting jleblang
Macinvestor,

I’m not sure what to tell you here. We have absolutely no maintenance or server events at midnight ET. We also don’t have reports of what you are stating. We moved maintenance to 5 pm ET in 2009. So let’s start with this, and you can post some of these in the forum here if you want, but please contact me in private with your username.

Can you screenshot for me the Positions window going blank?

What do you do exactly to “wake it up”?

This is not a normal event and we need to figure out why this is happening to you, because it...

Wow, that is just weird. Anyway, rather than restarting Desktop Pro (which also works), I do something that sends a signal to the Positions and the Open Orders windows (sometimes the Open Orders window goes blank at the same time. If only one goes blank, it is the Positions window). If I have an open order that can be changed, rather than cancelled, I select change, then click OK. I don't actually make any changes, but clicking OK sends a signal to both windows and the data shows again. If I do not have an open order, then I set a Limit order far away from current price so that it will not be filled. Clicking Buy or Short sends a signal, as well, and the data reappears. Then I cancel the order. Perhaps clicking Cancel when there is no open order would also work.

As far as the screen shot goes, I am happy to provide it. I guess you guys could look at the time and check to see if I had open positions at that time. I should be able to capture one tonight.

Question: I only trade Forex. Should I be able to save changes to the default trade Qty and Spin Increments Qty in Order Entry Preferences? They are both preset to 10,000. I change the trade quantity to 5,000 and the spin increments to 1,000. These work fine, until I exit the program. When I start it up again, those changes are lost, and have been replaced with the original 10,000. All other changes that I have made in Order Entry Preferences have been permanent.
  • #8,090
  • Sep 15, 2011 6:27pm Sep 15, 2011 6:27pm
Anybody have any idea how to place orders effectively outside of mt4. I like to place limit orders inbetween bid/ ask. It is so easy in mt4. I can do it fast. I can cancel fast. I can see my order.

I find it real difficult to scalp in destop/navigotor. I could always buy on ask and sell on bid. But I don't want that. I have to manually type my order in. It sucks. I have no choice to use mt4 which I also don't like.

MB trading, you should really make it to trade off the charts with mouse only on further updates.

Justin, ??

Anyone else have similiar difficulties?

One simple temp fix would be to change the minimum price change to .10 pip in order entry in pro/navigator. Currently you the minimum price change is 1pip.
  • #8,091
  • Sep 15, 2011 8:02pm Sep 15, 2011 8:02pm
Justin,
On my MB platform, there was a huge spike on g/u chart on 9/12 - what was reason for it?
Attached Image (click to enlarge)
Click to Enlarge Name: gbpusd_5m_spike_091211.gif Size: 19 KB
  • #8,092
  • Sep 15, 2011 8:12pm Sep 15, 2011 8:12pm
Quoting yzerman2007
Anybody have any idea how to place orders effectively outside of mt4. I like to place limit orders inbetween bid/ ask. It is so easy in mt4. I can do it fast. I can cancel fast. I can see my order.

I find it real difficult to scalp in destop/navigotor. I could always buy on ask and sell on bid. But I don't want that. I have to manually type my order in. It sucks. I have no choice to use mt4 which I also don't like.

MB trading, you should really make it to trade off the charts with mouse only on further updates.

Justin, ??

Anyone else have...

You CAN change the minimum price change to .10 pip. Go to Preferences and find Order Entry. Under Spin Increments, change Price to 0.1 .

Although you can't trade from the chart, you can open up a Market Depth window and add Order Entry to the bottom of the window.

Once you choose Limit, the current Bid price fills the Limit price field. From there, use your up and down arrow keys on your keyboard to quickly adjust your price, then click Buy or Short. Does that work for you, or did I misunderstand your question?

Also, you might find out if it is possible to program a Hotkey for Buy and one for Sell/Short. That might speed things up by completely removing the mouse from that part of the trade.
  • #8,093
  • Sep 15, 2011 9:25pm Sep 15, 2011 9:25pm
Thanks for the reply. You can change the prefernce to .1 pip. But it does not work. The minimum price change is still 1 pip. I callled up MB trading and they told me that you can't change that.
  • #8,094
  • Sep 15, 2011 10:25pm Sep 15, 2011 10:25pm
Quoting yzerman2007
Thanks for the reply. You can change the prefernce to .1 pip. But it does not work. The minimum price change is still 1 pip. I callled up MB trading and they told me that you can't change that.
Well, I just did it. I changed the value, clicked Finish at the bottom, then opened up the Market Depth window. There was an order entry box at the bottom. Selected Limit. Bid price filled the field. Watched Bid and Ask and clicked the up arrow several times, watching the price increase by .1 pip with each click. Got between Bid and Ask and clicked Short. Got filled at my price. I use Desktop Pro, build 2.0.0.56.
  • #8,095
  • Sep 15, 2011 11:54pm Sep 15, 2011 11:54pm
It must be an update on the new version. I will update this weekend and test it out. I can't do it on my version. Maybe they listened to me when I called them, lol.
  • #8,096
  • Sep 16, 2011 1:40am Sep 16, 2011 1:40am
Quoting yzerman2007
It must be an update on the new version. I will update this weekend and test it out. I can't do it on my version. Maybe they listened to me when I called them, lol.

Yeah, that would be nice. Actually, I think they do. But in this case, the date on this latest build seems to be Aug. 8, 2011. I hope it is newer than yours.
  • #8,097
  • Sep 16, 2011 1:45am Sep 16, 2011 1:45am
Quoting jleblang
Macinvestor,

I’m not sure what to tell you here. We have absolutely no maintenance or server events at midnight ET. We also don’t have reports of what you are stating. We moved maintenance to 5 pm ET in 2009. So let’s start with this, and you can post some of these in the forum here if you want, but please contact me in private with your username.

Can you screenshot for me the Positions window going blank?

What do you do exactly to “wake it up”?

This is not a normal event and we need to figure out why this is happening to you, because it...

Justin,

The goblin struck again at midnight. I sent several screenshots to your MB Trading email, but they show my account info, so I won't post them here. Thanks.
  • #8,098
  • Sep 16, 2011 6:36am Sep 16, 2011 6:36am
Quoting eagle4x
Justin,
On my MB platform, there was a huge spike on g/u chart on 9/12 - what was reason for it?
That tick has a time stamp of 5PM which is during roll over, when trading is suspended. During rollover is the most likely time for a bad tick to get through.

I alway disconnect at 4:58PM and reconnect after rollover is completed. Most platforms have a way to edit out bad ticks if they end up in the history data, and to filter them if they occur during trading. No matter what the data feed, bad ticks do occur from time to time, hence the software designers have built in handleing for this eventuality.
  • #8,099
  • Sep 16, 2011 7:16am Sep 16, 2011 7:16am
I get lots of bad ticks during roll-over on the Neoticker platform with MB, and its a real nuissance to edit them out everyday. Navigator appears to be able to filter most of them out. Wish they would fix this - is see no reason why they would send marketdata at all during roll-over downtime, its not tradeable anyways.
  • #8,100
  • Sep 16, 2011 11:54am Sep 16, 2011 11:54am
Quoting shrike
I get lots of bad ticks during roll-over on the Neoticker platform with MB, and its a real nuissance to edit them out everyday. Navigator appears to be able to filter most of them out. Wish they would fix this - is see no reason why they would send marketdata at all during roll-over downtime, its not tradeable anyways.
If I left Ninja Trader connected during rollover it would do the same thing. I use that time each day to run my own backup procedure, but it is a minor hassle to have to be at the computer at 4:58 PM every trading day.

Most platforms, Ninja included, have a filter mechanism that you can set to automatically filter ticks that are off by some amount that you decide you want filtered. You might check to see if Neoticker has that ability. I would be surprised if it doesn't.
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