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  • #2,881
  • Sep 8, 2011 1:50am Sep 8, 2011 1:50am
Quoting nubcake
that, sounds familiar. so far i see on mine that it's never on the hour, it's usually a few minutes just past when it up and craps out and goes from good to bad.
i just try to close my trade with +6 pip it was processing ....... end up seeing sl change to yellow (: , after 30sec history show sl hit, lucky i had sl at + 0.6 pip

from Mel /win7/ wired /build 4/ DC Mel/AUD
Mohan
  • #2,882
  • Sep 8, 2011 2:27am Sep 8, 2011 2:27am
seriously....I'm scalping EU....in position, with finger on the 'close' order and less than a minute before a 5min candle close the thing disconnects 2 time within 20 seconds. I exited early as I'm just not confident would have been up about 5 or 6 by now.

wtf? It's like someone is watching, and right at the crucuial point where the market is about to move, the thing disconnects!
- Look to the left, Trade to the right - I am the system
  • #2,883
  • Sep 8, 2011 2:38am Sep 8, 2011 2:38am
Yeah, i've been disconnected twice in the last 1/2 hour also (since 5pm AEST).

Maybe its load? Just mailed customer service, hope there's a solution
  • #2,884
  • Sep 8, 2011 3:36am Sep 8, 2011 3:36am
Disconnected 4x in 20 minutes, this is outragous!!!!!
  • #2,885
  • Sep 8, 2011 3:38am Sep 8, 2011 3:38am
Quoting ScalperOne
Run away Guys!Run away!
Told u the last time on August 31..............
Why the Market Makers call themselves Brokers???
  • #2,886
  • Sep 8, 2011 3:47am Sep 8, 2011 3:47am
Quoting PixeLM
Disconnected 4x in 20 minutes, this is outragous!!!!!
just for a case on the other side, i have been connected since 9am (perth time) i disconnected manually once to reboot pc but other than that have been connected with no interruptions all day, its currently 4.45 pm perth time.

I am not saying you guys arent having problems but just saying i havent had any, it says i am connected to DC2 Melbourne, live account.
  • #2,887
  • Sep 8, 2011 3:48am Sep 8, 2011 3:48am
I think given the issues with GoMarkets at this moment, it would be wise to have a long week end.

See what transpires over the weekend and hopefully we will be ready to trade a reliable platform next week.
I know I wont be the guinea pig Monday.
  • #2,888
  • Sep 8, 2011 3:50am Sep 8, 2011 3:50am
Quoting julie1585
just for a case on the other side, i have been connected since 9am (perth time) i disconnected manually once to reboot pc but other than that have been connected with no interruptions all day, its currently 4.45 pm perth time.

I am not saying you guys arent having problems but just saying i havent had any, it says i am connected to DC2 Melbourne, live account.
Lucky you. I think you're the exception not the rule.
  • #2,889
  • Sep 8, 2011 4:53am Sep 8, 2011 4:53am
Quoting julie1585
just for a case on the other side, i have been connected since 9am (perth time) i disconnected manually once to reboot pc but other than that have been connected with no interruptions all day, its currently 4.45 pm perth time.

I am not saying you guys arent having problems but just saying i havent had any, it says i am connected to DC2 Melbourne, live account.
Are you trading AUD? I am, Im in NSW and D/C occured from 4pm AEST til about 7pm.
  • #2,890
  • Sep 8, 2011 4:57am Sep 8, 2011 4:57am
Quoting julie1585
just for a case on the other side, i have been connected since 9am (perth time) i disconnected manually once to reboot pc but other than that have been connected with no interruptions all day, its currently 4.45 pm perth time.

I am not saying you guys arent having problems but just saying i havent had any, it says i am connected to DC2 Melbourne, live account.
may i know your mt4 version ,o/s and Base currency please ?
Mohan
  • #2,891
  • Sep 8, 2011 5:53am Sep 8, 2011 5:53am
  •  onu
  • | Joined Feb 2006 | Status: superior senior member | 746 Posts
Quoting Alpha-Bet
Lucky you. I think you're the exception not the rule.
Isnt it more likely the handful complaining people here are the exception out of thousands of GO clients?

I have no problems at all...
  • #2,892
  • Sep 8, 2011 6:01am Sep 8, 2011 6:01am
Quoting onu
Isnt it more likely the handful complaining people here are the exception out of thousands of GO clients?

I have no problems at all...

Fair enough.

If my problems persist I will close my acct.
Never had these issues with Ninjatrader, zenfire feed and Exchange traded products.
  • #2,893
  • Edited 6:12am Sep 8, 2011 6:02am | Edited 6:12am
Quoting onu
Isnt it more likely the handful complaining people here are the exception out of thousands of GO clients?

I have no problems at all...
may i know your mt4 version ,o/s and Base currency please ?
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Mohan
  • #2,894
  • Edited 9:52am Sep 8, 2011 6:07am | Edited 9:52am
Quoting onu
Isnt it more likely the handful complaining people here are the exception out of thousands of GO clients?

I have no problems at all...
I am intrigued. Only 2 minute ago my service dropped out. Do you never have drop outs, or does price never freeze on your terminal? As I type this, price has frozen for more than 30 seconds and the connection dropped out. Do you not have a problem when large price moves happen?

From where I sit, the current service from Go can not be described as "commercial". And, in spite of all the complaints since last year, nothing has happened. These issues could have been addressed within a short timeframe. It's been a year.
  • #2,895
  • Sep 8, 2011 7:02am Sep 8, 2011 7:02am
Another disconnection right on NY open.

Seems whenever there is a big price move, or sudden burst of data - the connection is prone to dropping out.
- Look to the left, Trade to the right - I am the system
  • #2,896
  • Sep 8, 2011 8:46am Sep 8, 2011 8:46am
Quoting josef
Very cool tool for analyzing broker data feed. How does it call?

Josef
Hey Joseph, it's called 4xWatch. I'm not sure if I''m allowed to post the website's address so just google 4xWatch and it should be the first link that comes up on a google search.

Just an update, I am continuing to suffer connection problems and when I woke up, logged in to my VPS to find that yet again, I was connected to the San Diego server. I am waiting for next week on baited breath as I desperately would like to see GO resolve these issues.

Screenshot taken about 5 minutes ago.

Cheers
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  • #2,897
  • Sep 8, 2011 9:58am Sep 8, 2011 9:58am
Quoting Alpha-Bet
Fair enough.

If my problems persist I will close my acct.
Never had these issues with Ninjatrader, zenfire feed and Exchange traded products.
Exchange-traded products typically all come from one source (the respective exchange). So it should be consistent the connection.

Forex brokers to a large degree have to "Make" their own markets. It's actually a larger undertaking. It took MBT almost 2 years to get the MT4 platform right
Measure trends automatically with zero lag
  • #2,898
  • Sep 8, 2011 10:23am Sep 8, 2011 10:23am
Quoting ybfjax
Exchange-traded products typically all come from one source (the respective exchange). So it should be consistent the connection.

Forex brokers to a large degree have to "Make" their own markets. It's actually a larger undertaking. It took MBT almost 2 years to get the MT4 platform right
You are correct.... I am comparing apples with oranges.
The desired end product of trading with an exchange or FX broker is the same though, the accumulation of money. Currently, as things stand, I don't think I am giving myself the fullest of this opportunity.

Your point is well noted.
  • #2,899
  • Sep 8, 2011 10:24am Sep 8, 2011 10:24am
Quoting Sebastiaan76
Another disconnection right on NY open.

Seems whenever there is a big price move, or sudden burst of data - the connection is prone to dropping out.
From tonights disconnects, i've noticed that too. Execution doesn't seem too bad .. just makes me nervous getting into a positions when i'm not confident for staying connected for the duration.

Trading AUD which doesn't run off that much in scalping is probably the workaround.

Just in case it matters, i don't remember disconnects being that bad on the demo servers.

Also, haven't heard back from an email set to customerservice@gomarketsaus sent at about 7 hours ago (5:30pm)
  • #2,900
  • Sep 8, 2011 10:31am Sep 8, 2011 10:31am
Reading back over this thread.. just checked the thingy in the bottom right corner, and apparently i was connecting to San Diego.

Chosen Melbourne, let's see if that will make things better.
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