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  • #2,741
  • Edited 7:39am Aug 30, 2011 7:19am | Edited 7:39am
Quoting ptarmigan
+1
but I don't know about order execution. I don't use them now.
I'm very much afraid their server team is incompetent to their job.
my bet on the firewall (Chris posted system usage), i think firewall screwing us when too many of us connected,



edit: its very unstable condition. i am getting frustration,
Mohan
  • #2,742
  • Aug 30, 2011 7:33am Aug 30, 2011 7:33am
Well, if this was to happen two years ago, we will be begging Go Markets not to drop CashBack or other IB that are affected.

These days, we have more brokerage firms setting up in Australia and also under ASIC regulation, like IBFX Aus, FXCM, AxiTrader, PepperStone and Vantage. Most of these brokers offer also similar spread like Go Markets. One of these broker even provide interest on balances and we are able to trade Indices, oil, gold and silver besides FX. This other broker also have local servers elsewhere to provide better connectivity for its clients staying outside of Australia. The Aslan Group and Cashback are IBs of these other brokers.

Go Markets did not receive the Best Forex Broker for South East Asia in 2011. Perhaps, I bet many will be moving away from Go. Go Market may be returning to square one.
  • #2,743
  • Edited 7:45pm Aug 30, 2011 12:30pm | Edited 7:45pm
.
  • #2,744
  • Aug 30, 2011 3:17pm Aug 30, 2011 3:17pm
Is it possible to be a problem from your servers to your liquidity providers and back? Instead of from our computers to your servers or possible too high of encryption on your firewall. I think 256 bit encryption takes something like 10xs longer then 128bit and 64 bit to access. Not to be mean but everyone always gets the standard robotic "everything on our end is super, must be your end" answer So I am really glad that you are looking into every aspect of what could be the issue, doing tear downs of your servers and conducting tests.

Last monday when you said you changed some things hows it working? I had instant execution last night it was back to around 4 seconds. Now I just made 2 trades. the first trade was executed in less than a second, and the other felt like it was as soon as i clicked my screen it was faster than instant lol .....that's how I like it! Thats how it needs to be and stay. If you just did something today from last night it worked. I do have a feeling though that it won't stay this way. 1 day I had a couple 1 second trades than later in the day had some 10 second trades so I'll keep my finger crossed for this time it staying perfect.
  • #2,745
  • Aug 30, 2011 8:18pm Aug 30, 2011 8:18pm
Please guys help me out here... I asked if you could tell me the currency of your account so I could identify which server you are on. If you can give me that, it is much easier to look into things.
  • #2,746
  • Aug 30, 2011 9:03pm Aug 30, 2011 9:03pm
Quoting GoMarkets
Please guys help me out here... I asked if you could tell me the currency of your account so I could identify which server you are on. If you can give me that, it is much easier to look into things.
base currency AUD, pm send
Mohan
  • #2,747
  • Aug 30, 2011 10:13pm Aug 30, 2011 10:13pm
I just closed a aud/jpy position and it took, I kid you not, 27 seconds and 3 pips lost in that time. Thank God they spent all weekend fixing there equipment or else it would of been only 70 seconds execution time. Pepperstone here I come !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
  • #2,748
  • Aug 31, 2011 12:11am Aug 31, 2011 12:11am
Quoting Pip-postrous
I just closed a aud/jpy position and it took, I kid you not, 27 seconds and 3 pips lost in that time.
I know you have posted an awful lot about the problems you have faced, but I don't believe you have yet contacted me directly. Could you please PM me your account number so I can take a look?
  • #2,749
  • Aug 31, 2011 12:39am Aug 31, 2011 12:39am
Quoting GoMarkets
I know you have posted an awful lot about the problems you have faced, but I don't believe you have yet contacted me directly. Could you please PM me your account number so I can take a look?
Hi Chris, I don`t mean to bad mouth your company, I have been with you for 1 year and when I first started I placed mostly limit orders so I did not care about platform freezes or execution speeds. In the last few months I mostly make my living from scalping so now is when I`m affected by execution and freezes. I would p.m. you to see if you could help but there is no use because you have gotten rid of cashback rebates and that forces me to leave in the next 2 weeks, I hate the thought of finding a new broker but unless that decision is reversed I have no choice.
  • #2,750
  • Aug 31, 2011 1:11am Aug 31, 2011 1:11am
Quoting Pip-postrous
Hi Chris, I don`t mean to bad mouth your company, I have been with you for 1 year and when I first started I placed mostly limit orders so I did not care about platform freezes or execution speeds. In the last few months I mostly make my living from scalping so now is when I`m affected by execution and freezes. I would p.m. you to see if you could help but there is no use because you have gotten rid of cashback rebates and that forces me to leave in the next 2 weeks, I hate the thought of finding a new broker but unless that decision is reversed...
Ok, I understand that rebates are obviously an important part of your strategy, so I wish you good luck with your trading. If you did want to PM me anyway with your number, so I can look for my own interests then great.

Thanks,
Chris
  • #2,751
  • Aug 31, 2011 1:17am Aug 31, 2011 1:17am
Quoting mohan76
base currency AUD, pm send
+1
"Real 1" is my server.

Chris,
I got confused about rebate/IB agreement.
Please tell me which is GO's official decision?

A) eliminate ALL cash back IBs
B) not renewal the agreement with some(not all) "lazy" IBs

IMO plan A is a better choice if stoplevel puts back to 0.
  • #2,752
  • Aug 31, 2011 2:35am Aug 31, 2011 2:35am
This time manual close was not too slow, but still a few seconds, turning a 6.0 profit into a profit of only 2.0 pips.

I noticed that the candles lag way behind the prices.

I have contacted Go before about this, t/p turning yellow and still not closing.

Connected to Sydney, AUD account.
  • #2,753
  • Aug 31, 2011 2:43am Aug 31, 2011 2:43am
Run away Guys!Run away!
Why the Market Makers call themselves Brokers???
  • #2,754
  • Aug 31, 2011 2:54am Aug 31, 2011 2:54am
Quoting ikdenk
This time manual close was not too slow, but still a few seconds, turning a 6.0 profit into a profit of only 2.0 pips.

I noticed that the candles lag way behind the prices.

I have contacted Go before about this, t/p turning yellow and still not closing.

Connected to Sydney, AUD account.
You should upload Screenshot(journal log/order history) if you want to talk about order execution.
  • #2,755
  • Aug 31, 2011 2:55am Aug 31, 2011 2:55am
This time of the day Gomarkets price feed and order execution is crap, to the point where I dont trust the price quotes, IG markets is streaming prices no worries and go is way behind...

when markets are moving slow Go is good but not when you really need them.

BYE
  • #2,756
  • Aug 31, 2011 3:09am Aug 31, 2011 3:09am
I have moved my accounts to alpari-forex and for the first time in my trading life i'm loving PRICE IMPROVEMENT on metatrash!This is amazing!
Why the Market Makers call themselves Brokers???
  • #2,757
  • Edited 4:14am Aug 31, 2011 3:51am | Edited 4:14am
Quoting ikdenk
This time manual close was not too slow, but still a few seconds, turning a 6.0 profit into a profit of only 2.0 pips.

I noticed that the candles lag way behind the prices.

I have contacted Go before about this, t/p turning yellow and still not closing.

Connected to Sydney, AUD account.
yellow mean tp achieved but transaction server not confirmed it / connection loss to transaction server.
most likely order processed by transaction server, you can see it in in few minutes.
Mohan
  • #2,758
  • Aug 31, 2011 3:59am Aug 31, 2011 3:59am
Quoting Pip-postrous
Hi Chris, I don`t mean to bad mouth your company, I have been with you for 1 year and when I first started I placed mostly limit orders so I did not care about platform freezes or execution speeds. In the last few months I mostly make my living from scalping so now is when I`m affected by execution and freezes. I would p.m. you to see if you could help but there is no use because you have gotten rid of cashback rebates and that forces me to leave in the next 2 weeks, I hate the thought of finding a new broker but unless that decision is reversed...
Pip-postrous, in all fairness to Chris and GoMarkets, if you're are going to complain about GoMarkets execution - whether it's deserved or not- a PM with acct details sent to GoMarkets would have added credibility to your argument.
Good luck with your future trading.
  • #2,759
  • Aug 31, 2011 4:11am Aug 31, 2011 4:11am
Obviously whatever GO did to their servers over the weekend is not working. Same annoying issues:- freezing, poor execution etc. etc. I've been with GO for the past 18 mths and i must say that i don't have much complaints until lately. If there is no improvement soon, I'll be left with no options but to abandon ship.

Base currency: USD
Connected to DC1-Sydney by default (most of the time)
  • #2,760
  • Aug 31, 2011 5:43am Aug 31, 2011 5:43am
  •  onu
  • | Joined Feb 2006 | Status: superior senior member | 746 Posts
Worst trade execution times ever...

USD acc.
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