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  • #2,681
  • Edited 10:57pm Aug 24, 2011 10:22pm | Edited 10:57pm
Quoting GoMarkets
Hi Guys,

As for slow executions, I do not know how many times I have to ask people to contact us directly .

i have reported to chat few times , and yesterday/today i have reported to my account manages (joel), problem occurred when mt4 switching from Sydney to other DC (it self), as per my account manager advice today i have manually added Sydney DC IP, let see how its going.
Mohan
  • #2,682
  • Aug 25, 2011 12:42am Aug 25, 2011 12:42am
Quoting bluebulluk
My fills are nice and quick with go markets, there was 1 outage today but it only lasted a few seconds, it didn't affect my trades. My VPS is located in San Diego.
You are a lucky man!!!
Why the Market Makers call themselves Brokers???
  • #2,683
  • Aug 25, 2011 12:55am Aug 25, 2011 12:55am
Quoting TraderZer0
Thanks for your reply Chris.

Can you confirm that platform freezes of about 10 seconds on a regular basis are normal and acceptable?

TraderZer0
I do not believe that freezes of 10 seconds are normal or acceptable. Whilst I do not see these issues occuring all the time, I will obviously look into them to find out what is going on. To do that I need help - I need to be given exact times, currency pair and the account number and from there I can check journals.

If there is a problem, we will fix it.

Today I arranged for the backup files to be cleared, over the weekend we will have all hard drives refreshed and checked for any malicious content and/or errors.

If that turns up anything we will fix it as soon as we can.

I do want to say that we don't mind criticism, when it is constructive, but we just need to get the information from traders to diagnose the problem. General comments don't give us enough information.

Cheers,
Chris
  • #2,684
  • Aug 25, 2011 1:42am Aug 25, 2011 1:42am
Quoting Traderlarry
I'm going to leave GoMarkets. While the spreads are good, the fills on market orders are just too slow, the pips missed really add up in the long run.

But is there really any MT4 broker with quick fills ? I doubt it.
I have made over 5 trades since midday with no fill time issues. so the issue some are having is not effecting everyone.

scfx
The best indicator is price.
  • #2,685
  • Aug 25, 2011 1:45am Aug 25, 2011 1:45am
how long have u been trading with them?Are u profitable??
Why the Market Makers call themselves Brokers???
  • #2,686
  • Aug 25, 2011 1:54am Aug 25, 2011 1:54am
Quoting GoMarkets
I do not believe that freezes of 10 seconds are normal or acceptable. Whilst I do not see these issues occuring all the time, I will obviously look into them to find out what is going on. To do that I need help - I need to be given exact times, currency pair and the account number and from there I can check journals.

If there is a problem, we will fix it.

Today I arranged for the backup files to be cleared, over the weekend we will have all hard drives refreshed and checked for any malicious content and/or errors.

If that turns up anything...

Hi Chris,
I have a live account with GoMarkets, and me also i'm experimenting the platform freezing, during all day.
I have seen this freeze from my connection here in Italy and also from another connection in UK.

If you need more detail let me know.

Cheers
gspe
  • #2,687
  • Aug 25, 2011 1:57am Aug 25, 2011 1:57am
Quoting ScalperOne
how long have u been trading with them?Are u profitable??
if that question is to me please quote my post.

Trading with GM about a year. am I profitable, some days yes some days no.......

scfx
The best indicator is price.
  • #2,688
  • Aug 25, 2011 2:14am Aug 25, 2011 2:14am
Quoting gspe
Hi Chris,
I have a live account with GoMarkets, and me also i'm experimenting the platform freezing, during all day.
I have seen this freeze from my connection here in Italy and also from another connection in UK.

If you need more detail let me know.

Cheers
gspe
Thanks for the post. Can you PM or email me your account details?

Thanks,
Chris
  • #2,689
  • Aug 25, 2011 2:16am Aug 25, 2011 2:16am
Quoting mohan76
i have reported to chat few times , and yesterday/today i have reported to my account manages (joel), problem occurred when mt4 switching from Sydney to other DC (it self), as per my account manager advice today i have manually added Sydney DC IP, let see how its going.
Hi,

Following your chat with Joel we have looked at a few things and decided to test our setup with Sydney (DC1) as the only primary DC on our system. Whilst people can still connect to Melbourne, I would hope that this helps to stop people from bouncing between DCs and gives everyone the lowest possible latency.

Over the next day or so we should get a better idea of whether this makes a difference.

Thanks,
Chris
  • #2,690
  • Aug 25, 2011 5:34am Aug 25, 2011 5:34am
Quoting TraderZer0
Chris

I watch the clocks on the Market watch window of MT4 applications running simultaneously and GoMarkets feed is always jerky and regularly freezes.

To test my observation, I open MT4 for GoMarkets; AxiTrader and Pepperstone and run them all on the same computer and then also each on seperate computers but all fed by the same ADSL2 connection. No matter
Yup, very very frustrating. Mentioned to Chris before that i ran ibfx australia's MT4 simultaneously and theirs(ibfx) seem to tick like a swiss clock. Chris, i sent you an email as per your request some weeks ago, problem's not solved. Have highlighted that GO had similar problems June/July 2010, back then this similar problem was solved and now its back again. Surely Chris this has to be GO's end of the problem. Running out of patience.
  • #2,691
  • Edited 4:26pm Aug 25, 2011 12:59pm | Edited 4:26pm
GOMarkets NO LONGER ALLOWS CASHBACK REBATES.....Whaaaat?????

Is this true??? How can this be? please say it's not

Was anyone here notified by gomarkets that they are dumping the rebate program?

Can Go please comment on this?

Myself and 5 of my friends all have accounts long time at GO. I referred them all there, and now I was just told from cashbackforex that they no longer accept new gomarket clients, and all existing clients will be dumped from the rebate program starting Sep 19th. Seriously? lol

Is this "another change" that we were going to get notified about on on the day of, via our MT4 mailbox

Cashbackforex gave me a list of similar brokers, one that I've looked at in the past called pepperstone https://pepperstone.com/trading-acco...unts-razor.php and some others Pepperstone is ECN and w speads lower than Gos. So if this is true then We should've been notified of this change by Go or by Cashback http://www.cashbackforex.com/?aid=9987 and myself and my friends will be sadly jumping ship I too have been plagued by slow execution speeds with go so, if this is also true then I must begin that all so annoying process of looking for a new broker. The main reason I went with go is because of the rebate program. Sadly I have to say they are going to lose a LOT of clients and have far fewer ones coming in if this is all true.

I think it would be nice if gomarkets at least just stopped taking new cashback clients instead of dumping everyone who's already in the program too.

Chris, please post up that this is all just a bad rumor or misunderstanding.

If you want to contact gomarkets about this personally their email is [email protected]

and phone +61 3 9670 3055

Maybe it's possible that if they hear some feedback about this issue that they will decide against it after all.
  • #2,692
  • Aug 25, 2011 2:00pm Aug 25, 2011 2:00pm
Quoting Sobepro
GOMarkets NO LONGER ALLOWS CASHBACK REBATES.....Whaaaat?????

Is this true??? How can this be? please say it's not

Was anyone here notified by gomarkets that they are dumping the rebate program?

Can Go please comment on this?

Myself and 5 of my friends all have accounts long time at GO. I referred them all there, and now I was just told from cashbackforex that they no longer accept new gomarket clients, and all existing clients will be dumped from the rebate program starting Sep 19th. Seriously? lol

Is this another change that we...
I went to cashback-forex web site and there is no mention of this, also I hope pepperstone is still part of the rebate program because thats where I`m going if GO MARKETS does not clean up there act
  • #2,693
  • Edited 4:39pm Aug 25, 2011 3:48pm | Edited 4:39pm
I thought about it and I remember Chris saying they may go ECN soon.

Only way I can make sense of this is maybe starting Sep 19th Go turns ECN and I ruined the surprise

If not:
I already emailed pepperstone today. They said they have no future plans on discontinuing the rebate incentive program issued on their razor ECN accounts. I looked at it and they offer .30 pips back
So I installed a demo to check their spreads and am seeing 0.1-0.6 for spread mostly around 0.3 but ill even say average of 0.4 then there's commission of $3.5 per 1lot, minus $0.75 for cashback rebate so $2.75 commission So looks like Pepperstone is around $6-$7 per 1 lot vs go at $8.50-9.50 (rebate deducted) You can view their rebate incentive here: http://www.cashbackforex.com/?aid=9987

I looked at reviews too, looks very good only cons people wrote about was slippage and that they've only been around since 2010 which I'll have to research about slippage before finalizing my decision

I will humbly await Chris to respond and say April fools so I can get back to business otherwise come sep 19th you've just lost 6 accounts to pepperstone, the later would make me pretty sad though as I felt like Go was a good friend or like family that I could count on.
  • #2,694
  • Aug 25, 2011 6:02pm Aug 25, 2011 6:02pm
  •  onu
  • | Joined Feb 2006 | Status: superior senior member | 746 Posts
Quoting Sobepro
I thought about it and I remember Chris saying they may go ECN soon.

Only way I can make sense of this is maybe starting Sep 19th Go turns ECN and I ruined the surprise

If not:
I already emailed pepperstone today. They said they have no future plans on discontinuing the rebate incentive program issued on their razor ECN accounts. I looked at it and they offer .30 pips back
So I installed a demo to check their spreads and am seeing 0.1-0.6 for spread mostly around 0.3 but ill even say average of 0.4 then there's commission of $3.5 per 1lot,...

If you believe Pepperstone razor is ECN than I have to tell you, you have no clue what you talking about...
ALL Aussie MT4 broker, w/o exception, are masked ordinary market maker, nothing else.
At the time being there is NO TRUE ECN MT4 broker in down under.
If Chris words come ever true, GOMarket would be the first ECN MT4 broker of Australia.
  • #2,695
  • Aug 25, 2011 6:07pm Aug 25, 2011 6:07pm
Quoting Sobepro
GOMarkets NO LONGER ALLOWS CASHBACK REBATES.....Whaaaat?????
Hi,

I can confirm that our IB agreement has been terminated with Project Triumph (cashbackforex).

Obviously this is an agreement between GO Markets and Project Triumph so I cannot go into the details, the same way we do not discuss agreements between us and many of our other IBs.

I must say that it is not up to us to tell anyone other than the IB about such an arrangement. We have hundreds of IBs and we do not know the details of a client's agreement with their IB, and it is none of our business either.

We engage IBs to refer to us clients that we would otherwise not have had and in turn pay them a rebate for introducing them, that is all that we are concerned about with any IB arrangement.

Thanks,
Chris
  • #2,696
  • Aug 25, 2011 6:30pm Aug 25, 2011 6:30pm
Quoting GoMarkets
Hi,

I can confirm that our IB agreement has been terminated with Project Triumph (cashbackforex).

Obviously this is an agreement between GO Markets and Project Triumph so I cannot go into the details, the same way we do not discuss agreements between us and many of our other IBs.

I must say that it is not up to us to tell anyone other than the IB about such an arrangement. We have hundreds of IBs and we do not know the details of a client's agreement with their IB, and it is none of our business either.

We engage IBs to refer to us clients...
When exactly did I stop getting a rebate on my orders placed with GO MARKETS
  • #2,697
  • Aug 25, 2011 7:32pm Aug 25, 2011 7:32pm
Can I ask a quick questions from you chris

Are you ceasing agreements with other cb ibs such as aslan group and others? or only cbf? If so are you allowing clients who have cbf as their ib to change ibs? or are we just out of luck completely?

And our we continuing to get these up until sep 19th or is this effective immediately?
  • #2,698
  • Aug 25, 2011 9:49pm Aug 25, 2011 9:49pm
Cashback forex has at least 10 excellent brokers, 3 or 4 of which offers everything GO MARKETS offer and some even throw in fast execution as a bonus, so again I ask why on GOD`S green earth would anyone give up there rebates to stay with GO MARKETS, that is my simple question.
  • #2,699
  • Aug 25, 2011 9:51pm Aug 25, 2011 9:51pm
Quoting Pip-postrous
Cashback forex has at least 10 excellent brokers, 3 or 4 of which offers everything GO MARKETS offer and some even throw in fast execution as a bonus, so again I ask why on GOD`S green earth would anyone give up there rebates to stay with GO MARKETS, that is my simple question.
if spread narrowed by 0.35 pip why not ?
Mohan
  • #2,700
  • Aug 25, 2011 9:55pm Aug 25, 2011 9:55pm
Quoting mohan76
if spread narrowed by 0.35 pip why not ?
Yes if spread narrowed by 0.35 pips on a consistent basis that would make me happy.
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