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Alpari - today no connection?

  • Post #1
  • Quote
  • First Post: Jul 27, 2011 4:26am Jul 27, 2011 4:26am
Alpari - today no connection for differents accounts !!

very angry !
Thanks for message, yes my accounts, too !!
What the heck ?! Watch GBP/USD !! no move anymore since 10:13 when Alpari crashed. What happened ?
yes, live accounts no connection, except demo accounts.
Surprised?
That which you give to others, life will return it in spades
Had this problem on my demo account 20 minutes ago!
Quoting josef
Had this problem on my demo account 20 minutes ago!
hi josef I had problems with live account !
I have a feeling the title of this thread would be changed to "Broker - today no connection?".
  • Post #7
  • Quote
  • Edited 9:26am Jul 27, 2011 8:45am | Edited 9:26am
we talking about alpari.co.uk

if so i had a connection but the bloody feed was showing missing data..like a gap but it wasnt..im getting frustrated with them..they lucky i swing trade instead of scalp..otherwise i could potential blow account because of there inadequacy to provide a proper working feed

look at the chart..its bloody rediculious the candle is missing
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My Alpari_US - live account is last 8hr. OK
Today, we did experience a technical issue that unfortunately resulted in a short period of downtime for some of our servers.
The issue was quickly identified and resolved.

In such rare cases, Alpari UK is, as always, committed to compensating those clients that have been affected and have incurred a financial loss.

If you have experienced financial loss as a result of the downtime, please contact our Client Services team (http://www.alpari.co.uk/en/contact.html) who will be happy to assist you.



Alpari UK
Quoting Alpari UK
Today, we did experience a technical issue that unfortunately resulted in a short period of downtime for some of our servers.
The issue was quickly identified and resolved.

In such rare cases, Alpari UK is, as always, committed to compensating those clients that have been affected and have incurred a financial loss.

If you have experienced financial loss as a result of the downtime, please contact our Client Services team (http://www.alpari.co.uk/en/contact.html) who will be happy to assist you.



Alpari UK
i like this:- at least alpari is putting there hands up at least..u guys need to fix classic servers..it aint good

thanks amigo
crashed again, last bar gap is from march 26... my open trades were closed and my balance was down ~15 dollars... what hells...
will they restore my open trades ?
Attached Image (click to enlarge)
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Quoting forexpt
crashed again, last bar gap is from march 26... my open trades were closed and my balance was down ~15 dollars... what hells...
will they restore my open trades ?
what division US or UK?
Quoting forexpt
crashed again, last bar gap is from march 26... my open trades were closed and my balance was down ~15 dollars... what hells...
will they restore my open trades ?
How often does it happen to this broker? I guess one day it could be with every brokerage but the question is how often and for how long is the collapse...
Quoting JackintheBox
Thanks for message, yes my accounts, too !!
What the heck ?! Watch GBP/USD !! no move anymore since 10:13 when Alpari crashed. What happened ?
Happened that Alpari is not cool any more
Quoting forexpt
crashed again, last bar gap is from march 26... my open trades were closed and my balance was down ~15 dollars... what hells...
will they restore my open trades ?

 Hi Forexpt,

Please send an email with your account and ticket details to [email protected].

We’ll be happy to investigate and assist.


Alex

________
Alexander Chadwick
Alpari (UK) Representative
Quoting Suomi
How often does it happen to this broker? I guess one day it could be with every brokerage but the question is how often and for how long is the collapse...
it is the best indicator for rating broker I guess
Is it free to fund by crecdit card less than $3000,when my account based USD as well as my credit card based USD?


Quoting Alpari UK
Today, we did experience a technical issue that unfortunately resulted in a short period of downtime for some of our servers.
The issue was quickly identified and resolved.

In such rare cases, Alpari UK is, as always, committed to compensating those clients that have been affected and have incurred a financial loss.

If you have experienced financial loss as a result of the downtime, please contact our Client Services team (http://www.alpari.co.uk/en/contact.html) who will be happy to assist you.



Alpari UK
Quoting kendi
Is it free to fund by crecdit card less than $3000,when my account based USD as well as my credit card based USD?
You'll be charged about 3% by VISA for online transaction.
does not the cost would be 1.75%，which showed in the homepage?

Quoting duyk20
You'll be charged about 3% by VISA for online transaction.
IBFX had the same problem at the open.
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