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  • #2,041
  • May 17, 2011 3:57pm May 17, 2011 3:57pm
Quoting BarrySDCA
I must agree with Chris. 100+ logins is a strong sign of a problem with your connection. It doesn't matter if it is DSL, it could be anywhere from your PC to your ISP's backbone connection(s) to the Internet, to routing. It pretty much rules out GO as the source of the problem.

Also, with DSL, if it's raining outside, it could be the source of a problem. DSL and rain do not mix - got to be sure the point of termination outside is nice and dry.

You said the go MT4 was frozen but another terminal was not. That indicates a problem on your ISP's...
Why Freezing price happen only on GO Markets? I have plenty of other MT4 running & no issue & ALSO by magic this problems pop up ONLY when there a big move or lot of ticks? Hell what odd that rain will damage connection then?

No Chris & Go markets stuff this is a really issue & I never saw it before on other brokers. Hope you take serious measures to fix this.

Thanks
13
Brokers are angels
  • #2,042
  • Edited May 18, 2011 12:38am May 17, 2011 10:47pm | Edited May 18, 2011 12:38am
Quoting GoMarkets
We are always happy to look at more pairs if we can get decent liquidity and good spreads from our providers. If there are specific pairs you are interested in, let me know and I will see if they are available to us.

Thanks,
Chris
USD RUB
USD SGD
EUR SGD
SGD/JPY
USD/THB

other emerging markets with typical spreads under 15 pips.
Measure trends automatically with zero lag
  • #2,043
  • May 17, 2011 11:03pm May 17, 2011 11:03pm
Quoting fx13
Why Freezing price happen only on GO Markets? I have plenty of other MT4 running & no issue & ALSO by magic this problems pop up ONLY when there a big move or lot of ticks? Hell what odd that rain will damage connection then?

No Chris & Go markets stuff this is a really issue & I never saw it before on other brokers. Hope you take serious measures to fix this.

Thanks
13
Another option, if it is availabe to you, is to test different internet connections. So if you have a wireless 3g connection, and a DSL connection, you can test broker connections on both connections. this may require 2 laptops.
Measure trends automatically with zero lag
  • #2,044
  • May 18, 2011 2:54am May 18, 2011 2:54am
& now experienced some price freeze in multi terminal while MT4 was working & no freeze. funny?

13
Brokers are angels
  • #2,045
  • Edited 6:59am May 18, 2011 3:11am | Edited 6:59am
Quoting askingkalz
please just a complete pair from 8 major currency
Did you find all the pairs offered by GO Markets yet?

Can always GO with the opposition I suppose, they woke and send me this today

Important news update:

Dear Valued Client,

Due to popular demand, and improved liquidity and spreads, AxiTrader is pleased to announce the following currency pairs to be introduced on our MetaTrader 4 platform effective immediately. We are always being told by our clients that our spreads are great, not just on the major pairs, but especially on the cross rates. Now we are happy to claim the same for our brand new pairs:

AUDCHFGBPNZD

You asked, AxiTrader listened!
Canadian by birth Australian by choice
  • #2,046
  • Edited 5:44am May 18, 2011 5:03am | Edited 5:44am
Quoting TheSnowman

Dear Valued Client,

Due to popular demand, and improved liquidity and spreads, AxiTrader is pleased to announce the following currency pairs to be introduced on our MetaTrader 4 platform effective immediately. We are always being told by our clients that our spreads are great, not just on the major pairs, but especially on the cross rates. Now we are happy to claim the same for our brand new pairs:

AUDCHF GBPNZD

Hi TheSnowman,
Not sure what you're saying as GO has had those pairs for a long time.
  • #2,047
  • May 18, 2011 7:01am May 18, 2011 7:01am
Quoting Peter-FX
Hi TheSnowman,
Not sure what you're saying as GO has had those pairs for a long time.
Please re-read my post with the relevant text highlighted in RED and note the sarcastic smiley face ---->
Canadian by birth Australian by choice
  • #2,048
  • May 18, 2011 7:16am May 18, 2011 7:16am
Quoting TheSnowman
Please re-read my post with the relevant text highlighted in RED and note the sarcastic smiley face ---->

Thanks TheSnowmam, it must have been the Canadian sarcastic sense of humour that baffled me.

  • #2,049
  • May 18, 2011 9:00pm May 18, 2011 9:00pm
Ok just a update to whats going on with my particular case of slow orders etc.
My internet went down last Friday and Have just got it back up and running.
I had a tech dude come and do line tests etc and there is a problem about 70 metres from my house. In my speed tests I have done previously I had 3.5 meg line speed now I have approx 5.5 meg and the fello said when I get the problem sorted it will be even faster so I think that takes care of my end.
I will let you all know if it makes any diff to order speeds and platform pauses.
If it continues Chris I might even take you up on that offer of coming down to check it for your self.
O and if your on dial up forget GO for trading lol.
  • #2,050
  • May 18, 2011 9:05pm May 18, 2011 9:05pm
Hi,

I really hope thats fixed it for you, if not then as mentioned our offer still stands.
On another note we have made some slight tweaks to some of the data center positioning so that should help clients based in UK/Europe.

Cheers
  • #2,051
  • May 18, 2011 9:09pm May 18, 2011 9:09pm
Hi,

You may have seen on our website that MT5 will be launched soon, its not replacing MT4 and as many of you know we have just purchased another MT4 so if anything we are expanding its range. MT5 will simply be an alternative or additional platform if client choose to use it.

The reason for the post is that the full non-beta demo will be launched in a few weeks so would like some genuine feedback good or bad when its released so we can make analyse its performance.

Thanks

Chris
  • #2,052
  • May 18, 2011 11:33pm May 18, 2011 11:33pm
Quoting sutters
Ok just a update to whats going on with my particular case of slow orders etc.
My internet went down last Friday and Have just got it back up and running.
I had a tech dude come and do line tests etc and there is a problem about 70 metres from my house. In my speed tests I have done previously I had 3.5 meg line speed now I have approx 5.5 meg and the fello said when I get the problem sorted it will be even faster so I think that takes care of my end.
I will let you all know if it makes any diff to order speeds and platform pauses.
If it continues...

Hi sutters,
If you, or for that matter anyone else, want to check your internet speed. Go to the following link.
http://www.speedtest.net/index.php
  • #2,053
  • May 19, 2011 8:22am May 19, 2011 8:22am
What is the minimum deposit to open account with them?
  • #2,054
  • Edited 10:11am May 19, 2011 10:02am | Edited 10:11am
Dear Chris & GoMarket customer service team,

I will keep the mt4 connection on from this my local time 22:58 Thu to Sat, but no trade. Please check the connections, thank you.

By the way, YOUR mt4 is still build 401??? not the new build??

Best regards,
Fu-Chia Lin, from Taiwan.
  • #2,055
  • May 19, 2011 8:08pm May 19, 2011 8:08pm
Isn't your phone or email working?

Quoting internlin
Dear Chris & GoMarket customer service team,

I will keep the mt4 connection on from this my local time 22:58 Thu to Sat, but no trade. Please check the connections, thank you.

By the way, YOUR mt4 is still build 401??? not the new build??

Best regards,
Fu-Chia Lin, from Taiwan.
  • #2,056
  • May 19, 2011 8:10pm May 19, 2011 8:10pm
http://www.gomarketsaus.com/faqs/

Third FAQ down.

Quoting Allan
What is the minimum deposit to open account with them?
  • #2,057
  • May 19, 2011 8:31pm May 19, 2011 8:31pm
Quoting internlin
By the way, YOUR mt4 is still build 401??? not the new build??
Hi,

I have answered your email, but this part may be of interest to everyone:

A couple of months ago MetaQuotes sent one of their standard updates to the MetaTrader4 server and it caused a problem for a large number of brokers around the world with regards to client connectivity. Since then we have taken the view to only intitially upload updates into a demo environment for a short period to make sure everything is ok before sending them to the live server.

The new update, to build 402 should get sent to the live platform this weekend.

Thanks,
Chris
  • #2,058
  • May 20, 2011 2:33am May 20, 2011 2:33am
Quoting GoMarkets
Hi,

I have answered your email, but this part may be of interest to everyone:

A couple of months ago MetaQuotes sent one of their standard updates to the MetaTrader4 server and it caused a problem for a large number of brokers around the world with regards to client connectivity. Since then we have taken the view to only intitially upload updates into a demo environment for a short period to make sure everything is ok before sending them to the live server.

The new update, to build 402 should get sent to the live platform this weekend.

Thanks,
Chris...
Very wise. IBFX au constantly updates demo, but their live account makes no live update prompt in quite a while. I checked the about page and see the live account is build 229 (nov, 2010). Never any prompts to update on terminal restart.

If it isn't broken, don't fix it.
Measure trends automatically with zero lag
  • #2,059
  • May 20, 2011 8:36am May 20, 2011 8:36am
Live server down right now!

I checked from France & Germany ( datacenter ) & NOTHING!

Demo work but live is down...

So Chris?

13
Brokers are angels
  • #2,060
  • May 20, 2011 8:39am May 20, 2011 8:39am
Quoting fx13
Live server down right now!

I checked from France & Germany ( datacenter ) & NOTHING!

Demo work but live is down...

So Chris?

13
Me 2, seems long time trying to reconnect, I even re-booted!
Canadian by birth Australian by choice
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