Hi all, I am still learning to trade, so please bear with me. So I had a trade that I thought went bad because of a broker manipulation, but I am not sure. I don't quite understand what they meant by their reply when I posted a complaint to them about the situation. I have attached the e-mail which I sent to them, and the one they replied to me with. Essentially I placed an "ask" order to sell the Eur/Chf pair, and somewhere along the lines, it was converted to a "bid" order which caused me to miss a trade. This has now happened to me on three occasions. I have attached a screen shot of my order activity. Hope someone can help me understand their reply. Otherwise I will likely continue to be skeptical of broker practices. Thanks CH
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Hi, today and yesterday I came across a situation where my order entries were changed by the third party. Yesterdays trade dilemma has caused me to miss a 50 pip gain, by missing the order entry. It only missed the execution because my order was changed from a bid (my entry) to a ask (third party).
Todays issue is as follows: Order ID #24586857 and Position ID# 4599225
I placed an order to sell the Eur/Chf using an ask order with a 1 pip slippage. The order initially went through, but was then changed to a bid order by the third party. Can you please explain why this happened?
Thank you CH
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Dear sir,
According to the trading records, the position #4599225 has opened by an entry order sell limit on 02/25/2011,
placed manually, and executed at 15:05:31.
The position was then closed partially at 18:01:28, and the remaining of the position closed on 02/28/2011 at
08:44:36 by stop loss trigger.
The first attempt to execute (order #24586857) was rejected for because there was no longer available liquidity
at a price satisfying the conditions of the order for execution). Stop entry orders became limit orders if they
are rejected when triggered first.
Please do not hesitate to contact us should you have any questions, or need further clarification.
Best regards.
_____________________________________________________________________
Hi, today and yesterday I came across a situation where my order entries were changed by the third party. Yesterdays trade dilemma has caused me to miss a 50 pip gain, by missing the order entry. It only missed the execution because my order was changed from a bid (my entry) to a ask (third party).
Todays issue is as follows: Order ID #24586857 and Position ID# 4599225
I placed an order to sell the Eur/Chf using an ask order with a 1 pip slippage. The order initially went through, but was then changed to a bid order by the third party. Can you please explain why this happened?
Thank you CH
_________________________________________________________________
Dear sir,
According to the trading records, the position #4599225 has opened by an entry order sell limit on 02/25/2011,
placed manually, and executed at 15:05:31.
The position was then closed partially at 18:01:28, and the remaining of the position closed on 02/28/2011 at
08:44:36 by stop loss trigger.
The first attempt to execute (order #24586857) was rejected for because there was no longer available liquidity
at a price satisfying the conditions of the order for execution). Stop entry orders became limit orders if they
are rejected when triggered first.
Please do not hesitate to contact us should you have any questions, or need further clarification.
Best regards.