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GoMarkets Discussion

  • #1,761
  • Mar 1, 2011 8:02am Mar 1, 2011 8:02am
Quoting TheMaxx
I'm an existing client based out of London. Can I connect my MT4 instance to DC5 UK?
Hi,

Thanks for your post.
Yes thats no problem at all , if the MT4 does not automatically connect you to the UK DC then you can select it whenever you like.

Hope this helps

Paul
  • #1,762
  • Mar 1, 2011 8:45am Mar 1, 2011 8:45am
  •  onu
  • | Joined Feb 2006 | Status: superior senior member | 746 Posts
Quoting king pippin
Good evening Chris,
I thought brokers would love scalpers (as they are the ones who have the most trades so in return yous make the most commission out of them), but I must be mistaken as the slippge on GOs platform is just not on... It seems as more you make the worst GOs platform gets...
Think its time to go find a new 500:1 broker! but thanks for the 100% increase in my trading account balance any way.

King Pippin
Interesting post... whats your experience regards the execution speed?
  • #1,763
  • Mar 1, 2011 9:56am Mar 1, 2011 9:56am
Quoting king pippin
Good evening Chris,
I thought brokers would love scalpers (as they are the ones who have the most trades so in return yous make the most commission out of them), but I must be mistaken as the slippge on GOs platform is just not on... It seems as more you make the worst GOs platform gets...
Think its time to go find a new 500:1 broker! but thanks for the 100% increase in my trading account balance any way.

King Pippin
Hi,

Thanks for your post.

We do indeed love scalpers.
I dont know how many times we have to mention this but we make a fixed amount per lot and you as a client residing in Australia will have read our PDS before signing up where it clearly states exactly how much money we make per lot so you can see that the more you scalp the more revenue we receive.
If you have decided to leave GO then thats obviously your decision but we would like to be able to check your account and your trades plus the ticks that occur either side of your trades and the time it takes for your trades to hit the server to show that there is equal chance of possitive and negative slippage if prices are moving fast. When dealing with market execution this is obviously how it works but most clients prefer this than dealing on instant execution with constant requotes.

Cheers
  • #1,764
  • Mar 1, 2011 11:00am Mar 1, 2011 11:00am
Quoting dragan53
i spoke to go live helpchat
and they told me that u might have typed in the numbers wrongly
as sent it to the wrong account

im gonna record my deposit,and if anything goes wrong,go steals my money im sending it to the police
Hi if this is the reason, can't GO acct dept reply on my email.

All transaction and funding are through proper banking.

I have forward Chris my detail let see the reply.
  • #1,765
  • Mar 1, 2011 2:50pm Mar 1, 2011 2:50pm
Quoting sk2000sg
Hi if this is the reason, can't GO acct dept reply on my email.

All transaction and funding are through proper banking.

I have forward Chris my detail let see the reply.
Hi,

Did you send the email to me? I ahve not received anything from you and I have no idea why you cant PM me because I receive them all the time.

Please send me the information because without it I cant help. I dont know who you are, what your account number is etc, so without the information I am totally blind.

Thanks,
Chris
  • #1,766
  • Mar 1, 2011 3:27pm Mar 1, 2011 3:27pm
Quoting GoMarkets
Hi,

Did you send the email to me? I ahve not received anything from you and I have no idea why you cant PM me because I receive them all the time.

Please send me the information because without it I cant help. I dont know who you are, what your account number is etc, so without the information I am totally blind.

Thanks,
Chris
Hi Chris,

SK2000 does not have many posts and may not be able to send PMs to anyone yet. Seem to recall new posters must have 50? posts before they can PM people.

It was introduced to stop spammers joining FF and then spamming.

I notice you have provided an email addy so SK should use that to contact you
Money grows on the tree of persistence
  • #1,767
  • Mar 2, 2011 1:13am Mar 2, 2011 1:13am
Quoting GoMarkets
Hi Golum,

We have actually found what seems to be a suitable feed for oil after a lot of searching. However, this will not be put onto MT4, at least just yet. It will initially go online once MT5 is available and we will then look at converting it. Obviously Meta5 has market depth and DMA functionality, so we will be finding out more information from the feed provider to what extent this will be available. Regardless of this, I am sure it will compare favourably to some of the market made oil CFDs currently available.

Cheers,
Chris
and please, when will be MT5 available ? and we will can use MT4 and MT5 at the same time?

By the way I think that it is a good idea to add a second european server
  • #1,768
  • Mar 2, 2011 1:27am Mar 2, 2011 1:27am
Quoting Golum
and please, when will be MT5 available ? and we will can use MT4 and MT5 at the same time?

By the way I think that it is a good idea to add a second european server
Hi Golum,

MT5 should be available within the next 2 or 3 months. We are just designing our infrastructure and discussing with our hedging partners to arrange the right setup. You and everyone else will be able to trade with MT4, MT5 or both at the same time.

For your info our new German DC will be up and running most likely by Monday to improve speed and connection for people in that region.

Thanks,
Chris
  • #1,769
  • Mar 2, 2011 7:36pm Mar 2, 2011 7:36pm
Quoting GoMarkets
Hi,

Did you send the email to me? I ahve not received anything from you and I have no idea why you cant PM me because I receive them all the time.

Please send me the information because without it I cant help. I dont know who you are, what your account number is etc, so without the information I am totally blind.

Thanks,
Chris
Good Morning Chris,

Do you receive my email with detail attached...let me know if you don't..

Looking forward your assist.

rgds
  • #1,770
  • Mar 2, 2011 11:05pm Mar 2, 2011 11:05pm
Quoting sk2000sg
Good Morning Chris,

Do you receive my email with detail attached...let me know if you don't..

Looking forward your assist.

rgds

Hi,

No, I have not received anything from you I dont think - although I dont know your name! I have not received anything to my email from anyone about funding. Did you send it to me on [email protected]? Or did you use [email protected]?

Thanks,
Chris
  • #1,771
  • Mar 4, 2011 4:07am Mar 4, 2011 4:07am
Quoting GoMarkets
Hi Golum,

MT5 should be available within the next 2 or 3 months. We are just designing our infrastructure and discussing with our hedging partners to arrange the right setup. You and everyone else will be able to trade with MT4, MT5 or both at the same time.

For your info our new German DC will be up and running most likely by Monday to improve speed and connection for people in that region.

Thanks,
Chris
Is that the DC 6 that I'm connecting to now, from Saudi Arabia? Nearest is bestest, right?
Canadian by birth Australian by choice
  • #1,772
  • Mar 4, 2011 10:15am Mar 4, 2011 10:15am
Hi, Chris:

I know GoMarkets does not accept U.S. customers. However, my case is that I am your customer who often travels to U.S and stay there several months per year.

So I'm interesting to know where the server that serves the U.S. is at?
say, if it is in Saudi Arabia, it seems more liable to interruption than a local server, doesn't it?

thanks.

Quoting GoMarkets
Hi Golum,

For your info our new German DC will be up and running most likely by Monday to improve speed and connection for people in that region.

Thanks,
Chris
  • #1,773
  • Mar 4, 2011 10:34am Mar 4, 2011 10:34am
Quoting charvo
Hi, Chris:

I know GoMarkets does not accept U.S. customers. However, my case is that I am your customer who often travels to U.S and stay there several months per year.

So I'm interesting to know where the server that serves the U.S. is at?
say, if it is in Saudi Arabia, it seems more liable to interruption than a local server, doesn't it?

thanks.
From Post # 1758

The Demo DCs are

DC1 Singapore
DC2 Sydney
DC3 San Diego
DC4 Sydney
DC5 UK

Live DCs are

DC1 Singapore
DC2 Melbourne
DC3 San Diego
DC4 Sydney
DC5 UK
Canadian by birth Australian by choice
  • #1,774
  • Mar 4, 2011 8:56pm Mar 4, 2011 8:56pm
Quoting sk2000sg
Good Morning Chris,

Do you receive my email with detail attached...let me know if you don't..

Looking forward your assist.

rgds
Just to update, after contacted GO office on Thu 3/3 and verify the issue, was then advised the account only activated on Wed 2/3.

1. since the explanation acct activated on 2/3 why no email alert
2. it took rather long on the admin to process.
  • #1,775
  • Mar 4, 2011 11:18pm Mar 4, 2011 11:18pm
Quoting sk2000sg
Just to update, after contacted GO office on Thu 3/3 and verify the issue, was then advised the account only activated on Wed 2/3.

1. since the explanation acct activated on 2/3 why no email alert
2. it took rather long on the admin to process.
I was emailed the day my account was set up, did you bother to check your inbox?
  • #1,776
  • Mar 5, 2011 6:00am Mar 5, 2011 6:00am
Quoting >Apocalypto<
I was emailed the day my account was set up, did you bother to check your inbox?

AS I WAS SAID EARILER NO EMAIL RECEIVED.

That why request Chris assist....
  • #1,777
  • Mar 6, 2011 3:28pm Mar 6, 2011 3:28pm
Quoting sk2000sg
AS I WAS SAID EARILER NO EMAIL RECEIVED.

That why request Chris assist....
I have still not received any details from you. Have you sent me an email?
  • #1,778
  • Mar 6, 2011 3:39pm Mar 6, 2011 3:39pm
Quoting TheSnowman
Is that the DC 6 that I'm connecting to now, from Saudi Arabia? Nearest is bestest, right?
Hi Snowman,

DC6 is actually in Frankfurt, Germany. I imagine it would be the one with the fastest connection from Saudi Arabia.

DC6 has been fully configured this weekend and now should be accessible for all of you on live or demo accounts.

Thanks,
Chris
  • #1,779
  • Mar 7, 2011 4:02pm Mar 7, 2011 4:02pm
itnresting morning on gbpjpy go markets ?/
Attached Image (click to enlarge)
Click to Enlarge Name: eurnzd.gif Size: 35 KB
  • #1,780
  • Mar 7, 2011 4:17pm Mar 7, 2011 4:17pm
Quoting trj6911
itnresting morning on gbpjpy go markets ?/
Hi,

I am not sure exactly what you mean. Your screenshot shows a chart for EURNZD, not GBPJPY. Also, looking at both GBPJPY and EURNZD they both look fine. Is there anything I can help with?

Thanks,
Chris
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