Client Services 40: Hello, my name is Tyler. How can I assist you today?
stacy: why do i experience 10 second delay in my live account
Client Services 40: Let me check the server - can I please have your account # and date of birth?
stacy: 6035656
stacy: 12/06/1988
Client Services 40: Thank you - one moment
Client Services 40: I am looking at the server connection and just contacted our operations department - everything on our end is running properly and there is no sign of any issues. When do you get a delay?
stacy: when executing the orders
stacy: are u trying to avoid the problem
Client Services 40: I see the last order you executed was a sell 0.02 eurusd that executed at 14:21 and executed within milliseconds - it's recorded in our journal records
stacy: wow
stacy: millisecond
stacy: i counted 10 sec
stacy: amazing
stacy: nvm
stacy: i know your secrets
stacy: don't worry, i will not tell others
Client Services 40: Thank you for contacting us, have a great day.
stacy: why do i experience 10 second delay in my live account
Client Services 40: Let me check the server - can I please have your account # and date of birth?
stacy: 6035656
stacy: 12/06/1988
Client Services 40: Thank you - one moment
Client Services 40: I am looking at the server connection and just contacted our operations department - everything on our end is running properly and there is no sign of any issues. When do you get a delay?
stacy: when executing the orders
stacy: are u trying to avoid the problem
Client Services 40: I see the last order you executed was a sell 0.02 eurusd that executed at 14:21 and executed within milliseconds - it's recorded in our journal records
stacy: wow
stacy: millisecond
stacy: i counted 10 sec
stacy: amazing
stacy: nvm
stacy: i know your secrets
stacy: don't worry, i will not tell others
Client Services 40: Thank you for contacting us, have a great day.