Index of FX Pro Server problems

Hi fellow traders,

Todat I've decided to open this thread, so everybody trading at FX pro can report server downtime. I've completely had it with the BS FX Pro is trying to sell me, stating that the problem is at my end of the connection, EVEN when there's 34 minutes of candles missing on my charts.
Today , july 7th 2010, is an extremely bad day for their servers , I've just experienced the 4th server crash and even their website was down this morning.

Because I'm scalping the EURUSD and GBPUSD, this is killing. I'm sure there's a lot more people out there experiencing the same problems. Just report your server down problems right here in this thread, so next time someone whlo is paid to lie to you tries to tell you it's your problem, you can kick their behinds with stonecold facts.

The last candle I see, is the 16:06 (servertime) candle. It's now 16:20
*** PLease use this format when posting a problem***

Happy to see that the problem doesn't come from me this time

Last candle at 16:06 for me too but it's now 16:30

Server up at 16:29 . There's a 22 minutes gap in market data.
Thanks FX pro, great job!

How convenient, right after broken down trendline on EUR/USD was tested and entry signal confirmed servers broke down FX trading is difficult enough without broker playing games with us. I'm done with them in fact with all bucket shops.

My problem is that I trade multiple accounts through a multi trader. If I leave FX Pro, there's an awfull lot of hassle to migrate all accounts (parents, sister, etc.)
I think that by telling FX Pro to clean up their act and confronting them with their silly lies, they just might change things.
I'll give them 2 months, then I'm gone as well.

I just use their feed for MT4. Lots of disconnects, missing data today. All over the map.

Who is a reliable feed for MT4? (I keep my feed separate from broker).

I use Deutsche Bank feed through Boston technologies bridge. I believe it's pretty accurate.

Thanks.

I see since the server probs. yesterday, their time stamps on their price bars are now off by 1 minute. The 5 min candles/bars are opening early by a minute.

They clearly are having data problems, with the fix introducing an error into the time stamping of bars.

And again, FxPro can't seem to keep their servers up and running.

Yes, and again price has frozen on TL brake of rising wedge formation on EU/USD and then the price gape was created on 1 min chart after that. This can't be coincidence anymore. I was looking at Dbfx price feed at the same time and PA was fluid at all times. Maybe they're having some technical problems but when confronted with this problem they replied that I must be having problems with my internet connection. When I answered that I didn't have any PA problem with other broker I'm using at the same time they didn't reply anymore.

Change your broker. They're not the only one, nor the best ones. Oanda is better.

I like fxpro...they seems very reliable for me...

I have also complained to them, when the connection has dropped and they advised me to do a fresh scan of the servers when I log on, so that the best server connection is established at the start.

The data that you mention is missing does that come back later on, after restarting MT4 or is it lost for good ?

I am told that FXCM is a direct ECN platform, anybody have any experience with them ? NO requotes, No dealer desk, etc. etc.

I may migrate my account to them.

My FXPro MT4 trade station froze again after 120pips drop on EUR/USD half hour before US Q2 GDP

I understand liquidity is low being summer friday afternoon and last day of the month but 37 pips gap on the charts when reconnected again is not accaptable.

Same problem. About 2 hours of data missing between 13:00 and 15:00 FXPro time. Data delivery is very erratic lately, pauses on the 1 minute and then sudden jumps. It makes no difference which server I log onto, the data is still missing from the chart. Alapri feed is running OK. I can also run more than one instance of MT4 using FXPro feed, and the problem is the same on all the installations.

Maybe they are having problems with liquidity, thin markets in summer time could be causing the problem.
But as you mentioned data on Alpari works OK and I'm also not having any problems with data on Deutsche Bank's Autobahn platform.

And all advice they can give me when asking them for help is to rescan the servers.
I would expect from them to warn their cients of potential problems with connection before they happen.

How fortunate for me that they kicked me out of their shit brokerage back in Oct 09'. They dont like Americans - especially the ones that take their money.

I'm not sure if only on demo account, but since 45minutes there's no price feed on FXPro Demo.

I assume FXPro has bigger server problems, as also their price quotes on the internet page (http://www.fxpro.com/) seem to hang.
This happened quite often to me in the last 3 months..(maybe recognized it 1-2 times in 2 weeks)

Strange that also their chat support does not work currently.


FXPro has been far more reliable a year ago. The destroy themselves this way and might loose many customers..

I've transfered most of my funds from them to another broker (bank). I was counter trend scalping 61,8fib on eur/usd and eur/jpy when charts froze. I wanted to call them to close my positions but I coudn't get through. Luckily I was still able to close my positions in MT4 but with worse price quotes (on forozen charts). Not happy when loosing pips like this. I'll close entire account with them now.