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Tadawul FX (TDFX) Discussion

  • #101
  • Jul 15, 2010 10:21am Jul 15, 2010 10:21am
Quoting legolass
Hi Kate,

TDFX need more information and education about CFDs in it's website, not just forex

Thanks,
Hi LegoLass,

Thanks for your feedback. TDFX recently introduced many new CFD products and will be expanding the education material relating to CFDs in the coming months. I am happy to see that you are doing your due diligence and thoroughly reading throughout the TDFX site.

Tadawul FX is also growing very fast and expanding not only its products and services but also geographically, now with offices in several countries and clients from almost every part of the world. TDFX finds it essential that our clients feel very safe and secure working with us and as a result we do our outmost at any given time to strictly comply with all laws imposed by our regulatory body CySEC, as well as other regulating authorities in countries we operate in including the UK, Germany, Hungary, Spain, Netherlands and many other European Union countries. We are also audited by one of the world’s most professional and prestigious auditing companies, Deloitte, to ensure that TDFX meets all the legal, financial, and customary practices. TDFX has a clear vision of where it wants to go, and how it want to position itself as the top broker for quality on all levels.

I can understand your concerns with CySEC, and that there is some history of unregulated firms running their business from Cyprus, but this has changed quite drastically over the last few years. Cyprus is no longer a “soft” regulatory environment and it is not an “easy” place to get regulated from. If you check the CySEC website, you will find that CySEC is not hesitant to fine or shut down financial firms for even minor mistakes or oversights, and it takes over 6 months to obtain a license from CySEC even when all the specifications and necessary legal and capital requirement are met.


Kind Regards,
  • #102
  • Jul 19, 2010 6:51am Jul 19, 2010 6:51am
Hi Kate,

I have suggestion to improve deposits and withdrawals using "Global Debit Card" like what IBFX provide to it clients.



Kind Regards,
  • #103
  • Jul 19, 2010 4:06pm Jul 19, 2010 4:06pm
Hi Kate,

The thing that I like from Tadawulfx is that it answers their customers and improves through their opinions and feedback. I found that in forexpeacearmy (in the review and in the forum) there is a representative that answers all questions. Excellent work.

Currently, I have 1 question and 1 suggestion

The question:
Tadawulfx is registered in FSA but not regulated by FSA. How could this registration benefit Tadawulfx's customers? i.e. could FSA handle any complaint if it arises from a customer in Tadawulfx? (what is the benefit from registration without regulation?)


The suggestion:
I saw the news feedback. It is a great improvement. However, I do not like these signals. Many times they give losing trades and just few signals are profitable. I think it is the same service that I used to see in FXCM dailyfx plus.

The previous youtube videos were really more helpful. The guy who provides the video was really professional. I like his expectation through elliote waves and news interpretation. Many times, his expectation is correct and helpful.

2 sites I would really appreciate if you could bring their signals for your live account customers (I am one of them )

http://www.fxmaster.net/index.html
http://www.atf-forex-trading.com/


Thank you
  • #104
  • Jul 22, 2010 9:57am Jul 22, 2010 9:57am
Quoting TDFX
Hi Legoless,

That’s a very good point! Thanks for bringing this up.

[color=black][font=Verdana]I have contacted FSA to inquire about this and they advised that there appears to be a mistake and “Financial Services Authority” should not appear under “Regulator Name” for either of the companies as the companies are registered with but not regulated by FSA. They advised they are looking into this and will correct shortly. I will keep you updated as soon...

Hi Legoless,

As we discussed last week, I have been in contact with FSA and they have updated their files and website with the correct information about Tadawul FX. You can now see "FSA" included under "Regulator Name."

Good job for spotting the mistake!
Attached Image (click to enlarge)
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  • #105
  • Jul 23, 2010 7:12am Jul 23, 2010 7:12am
Quoting diamond_fx
Hi Kate,

The thing that I like from Tadawulfx is that it answers their customers and improves through their opinions and feedback. I found that in forexpeacearmy (in the review and in the forum) there is a representative that answers all questions. Excellent work.

Currently, I have 1 question and 1 suggestion

The question:
Tadawulfx is registered in FSA but not regulated by FSA. How could this registration benefit Tadawulfx's customers? i.e. could FSA handle any complaint if it arises from a customer in Tadawulfx? (what is the benefit from registration...


Maybe you missed to reply to my post...
  • #106
  • Jul 23, 2010 7:21am Jul 23, 2010 7:21am
do u charge swaps
  • #107
  • Jul 24, 2010 8:49am Jul 24, 2010 8:49am
When will TDFX start supporting trading on Apple iPhone?
There are some 3rd party tools such as Forexonthego, but they charge per month for using their software. Like fxcm, do you have any plans to provide free iphone trading platform?

Regards,
Joseph
  • #108
  • Jul 26, 2010 10:00am Jul 26, 2010 10:00am
Hi Kate,

It's my pleasure, my responsibility always monitor the broker i put my money with. Anyway how progress on FSCS (compensate fund from FSA), are you already contact FSA about this matter?.

Here is the link to FSCS website http://www.fscs.org.uk

I'm always waiting for more improvement from TDFX.
  • #109
  • Jul 26, 2010 10:04am Jul 26, 2010 10:04am
Quoting diamond_fx
Maybe you missed to reply to my post...

Hi Diamond, I have not forgot about you .

You had some excellent questions and I want to make sure I answer them to the best of my knowledge. Please bare with me for a bit longer as I get a confirmation internally.

Thank you in advance for your patience.

Warm Regards,
  • #110
  • Jul 26, 2010 10:11am Jul 26, 2010 10:11am
Quoting omarachkar
do u charge swaps

Hi Omarachkar,

Yes, Tadawul FX offers Swap Free Accounts or Islamic Accounts.

Unlike many other brokers that "penalize" clients for having swap free accounts by either charging a higher spread or additional fees/commission, Tadawul FX never increases the spreads or charges any extra fees/commission. We aim to provide all clients with equal trading conditions, regardless of their religious believes.

Kind Regards,
  • #111
  • Edited 8:53am Aug 5, 2010 8:28am | Edited 8:53am
Dear Traders,

Tadawul FX is pleased to announce that for the month of August, there are ZERO FEES ON ALL DEPOSITS made into TDFX live trading accounts. The special offer applies to all PayPal, Credit Card and Bank wire transfer deposits and ends at 23:59hrs GMT+3 on August 31st.

For more information on this promotion please visit: http://www.tadawulfx.com/public/comp...-deposits.html

Important Note: Please be advised that if you are carrying out a bank wire transfer, TDFX will only cover charges associated with our bank for receiving the funds. The fees applied by your bank, and/or an intermediary bank for the use of their services will not be covered by TDFX. The promotion applies to deposits only and does not include withdrawals.

Please do not hesitate to contact our support team on +357 25200920 email [color=#0000ff][email protected][/color] for any further queries.

  • #112
  • Aug 12, 2010 5:56am Aug 12, 2010 5:56am
I would rate TDFX as one of my favourites, and really want to start trading but the limitations on funding through paypal is one big issue preventing me
As i heard TDFX will introduce others such as moneybookers, Alert Pay & Liberty Reserve
I would be very happy to fund if these options are available.
i trade with EAs mostly scalpers i have traded on your demo servers. Live trading is different, but i am ready to take that chance once my funding options are widened.

Some of the negative reviews may be genuine or may be with ulterior motive as kate said.
So you be the judge and invest small amounts and withdraw regularly

All the best,
  • #113
  • Aug 16, 2010 6:43am Aug 16, 2010 6:43am
Quoting ravin
I would rate TDFX as one of my favourites, and really want to start trading but the limitations on funding through paypal is one big issue preventing me
As i heard TDFX will introduce others such as moneybookers, Alert Pay & Liberty Reserve
I would be very happy to fund if these options are available.
i trade with EAs mostly scalpers i have traded on your demo servers. Live trading is different, but i am ready to take that chance once my funding options are widened.

Some of the negative reviews may be genuine or may be with ulterior motive...
Thank you very much Ravin! Your feedback is very appreciated

One of the mentioned payment methods should be available very soon. As soon as it goes live I will inform you and all of our visitors.

Kind Regards,
  • #114
  • Aug 20, 2010 12:42pm Aug 20, 2010 12:42pm
Hi Kate,

Any news about currenex platform yet on TDFX, hope min deposit is $ 20K like Alpari Direct pro.


and have you heard about broker exhibition here the website link http://showfxasia.com

i think TDFX have to try to go to asia market.




Kind Regards,
legolass
  • #115
  • Aug 20, 2010 1:28pm Aug 20, 2010 1:28pm
Quoting legolass
Hi Kate,

Any news about currenex platform yet on TDFX, hope min deposit is $ 20K like Alpari Direct pro.


and have you heard about broker exhibition here the website link http://showfxasia.com

i think TDFX have to try to go to asia market.




Kind Regards,
legolass
why do you have a picture of a panda. Wasn't legolass an elf?
  • #116
  • Aug 20, 2010 1:57pm Aug 20, 2010 1:57pm
Quoting diamond_fx
Hi Kate,

The thing that I like from Tadawulfx is that it answers their customers and improves through their opinions and feedback. I found that in forexpeacearmy (in the review and in the forum) there is a representative that answers all questions. Excellent work.

Currently, I have 1 question and 1 suggestion

The question:
Tadawulfx is registered in FSA but not regulated by FSA. How could this registration benefit Tadawulfx's customers? i.e. could FSA handle any complaint if it arises from a customer in Tadawulfx? (what is the benefit from registration...

Just to remind you... It is 1 month now.. don't tell me the registration was just for marketing...

Still waiting..
  • #117
  • Aug 21, 2010 9:50am Aug 21, 2010 9:50am
Quoting qwertymyfx
why do you have a picture of a panda. Wasn't legolass an elf?
Yap, legolass is an elf but i also like panda hehehehe
  • #118
  • Edited Aug 24, 2010 1:51am Aug 23, 2010 9:51am | Edited Aug 24, 2010 1:51am
Quoting diamond_fx
Just to remind you... It is 1 month now.. don't tell me the registration was just for marketing...

Still waiting..

Hi Diamond,

I thought I answered you some time ago, but I guess I never posted the reply, so my apologies.

The benefit of being registered with FSA is that it allows clients /traders to use FSA as the ‘middle person’ for any queries, and particular complaints about TDFX. As FSA cannot handle the complains directly (as they are not our regulatory body) they pass them on to CySEC for processing. Both FSA and CySEC are European regulatory boards that operate under the MiFID umbrella of laws and regulations and therefore adhere to the same standards . Generally a forex company can only be licensed in a particular country if it has an office and provides financial services there. In our case, we do not have an office in the UK (at least for now ) but we applied and obtained registration from FSA for additional reassurance to our clients.

In regards to the signals, the signals we provide are not the same as those of FXCM. The signals we offer are considered to be some of the best in the whole market as they are devised by the leading experts in the field and are generally considered to be accurate. Make sure you follow them correctly and on time, as timing is essential here. Do you happen to have the comparisons/results of TDFX signals and those you mentioned in your earlier post? If you do, I would love to see them as we are always open to suggestions and new products.

I have taken your note about the videos and we are in discussions with our team about starting them again. I will keep you posted regarding these.

All the best!

Kind Regards,
  • #119
  • Edited Aug 24, 2010 1:52am Aug 23, 2010 10:00am | Edited Aug 24, 2010 1:52am
Quoting legolass
Hi Kate,

Any news about currenex platform yet on TDFX, hope min deposit is $ 20K like Alpari Direct pro.


and have you heard about broker exhibition here the website link http://showfxasia.com

i think TDFX have to try to go to asia market.


Kind Regards,
legolass
Hi Legolass,

The project is underway and I hope we will see it live before the end of the year. I will keep you posted as soon as I know more about it but expect a demo in the next few months.

Regarding the broker exhibition you mentioned, we have decided not to go ahead with it as it did not look very promising in many respects.

Which Asian markets would you like to see us expand in ? Although we have a strong presence in many of the Asian countries at the moment, there is definately much more room for growth! Do you speak any of the Asian languages?

Look forward to hearing from you.

Kind Regards,
  • #120
  • Aug 27, 2010 1:50pm Aug 27, 2010 1:50pm
Quoting TDFX
Hi Legolass,

The project is underway and I hope we will see it live before the end of the year. I will keep you posted as soon as I know more about it but expect a demo in the next few months.

Regarding the broker exhibition you mentioned, we have decided not to go ahead with it as it did not look very promising in many respects.

[color=black][font=Times New Roman][size=3][font=Calibri]Which Asian markets would you like to see...
Indonesian, singapore or australia, what i know instaforex have office in indonesian. Also IBFX just open in australia.

yes, i speak bahasa (indonesian, may be well know with one island called Bali).
bahasa is my primary language, my english not very good sorry

Hi Kate i want to ask you some question
1. about segregation account, what the different with dukascopy?
2. how much capital on the account for client to get bank guarantee?
3. is there a chance compensate will be high than 20000 euro like fsa about 50000 pound?
4. can you put picture of tdfx office outside and inside on website, and also a picture all of tdfx team. tdfx not put cdf education on website yet
5. can you mark tdfx hq on google map, i want to know where is my broker?


Kind Regards,
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