But basically is customer screening is that difficult job?
Ignored
When they are from high risk areas like Nigeria I guess so since that is one of the biggest scam havens in the world. Google "To catch a con man" and watch the dateline guy take them on.
It also outlines the steps they have/are taking to prevent it in the future. Did you even read the complaint?
btw, Im not being facetious, Nigeria is specifically mentioned in this complaint and it is a known fact that there are quite a few swindlers in that country.