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  • #21
  • Edited May 17, 2010 12:38am May 16, 2010 10:55pm | Edited May 17, 2010 12:38am
Weird chart gaps
Had a bunch of plays lined up, but after the gaps, for some reason they triggered, but at much worse price. Kind of weird here.
Sent in complaint for refund, see what happens.
  • #22
  • May 17, 2010 4:54am May 17, 2010 4:54am
Llr,


What platform you are using ?
  • #23
  • May 17, 2010 10:46am May 17, 2010 10:46am
Hey, I am using mt4. Working with support right now, will let you know if I get a refund. If not, biya bye atc, was fun (kind of). To their credit though, their support so far has been spectacular.
  • #24
  • May 18, 2010 1:52pm May 18, 2010 1:52pm
Couldnt connect to my ATC MT4 for an hour or so today around 1pm EST. Anyone else had that issue?
I wish they would dump FXCM and get a little more reputable company to work with.
  • #25
  • May 18, 2010 5:03pm May 18, 2010 5:03pm
Quoting skiffx
Couldnt connect to my ATC MT4 for an hour or so today around 1pm EST. Anyone else had that issue?
I wish they would dump FXCM and get a little more reputable company to work with.
Yeah, lately when volatility picks up, these servers keep crashing. Its unfortunate, because thats obviously the time to be trading. Have yet to be effected (was gone), but hopefully they can fix this.
To previous post, still waiting on refund, tho request was sent to fxcm.
  • #26
  • May 18, 2010 7:31pm May 18, 2010 7:31pm
hmmm, so many mixed reviews about atc, dunno where to start!
  • #27
  • May 18, 2010 7:35pm May 18, 2010 7:35pm
Quoting witsnpips
hmmm, so many mixed reviews about atc, dunno where to start!
Cant beat the spread though
Id say definitely worth checking out.
  • #28
  • May 19, 2010 12:07pm May 19, 2010 12:07pm
The last couple days fxcm has been down at various times and this is affecting trading with atcbrokers. I been using an atc brokers demo for last couple weeks and it has been quite unreliable. The last 2 days have really been bad since it seems the demo is freezing during the busiest trading times.
Hoepfully, ATC changes their order filler since its going to hurt their excellent reputation.
  • #29
  • May 31, 2010 2:48pm May 31, 2010 2:48pm
Received refund for 50 pips of slip about a week back. Took a week or so to receive it, but it came. So far not so sure about the poor reviews, they've been a great broker. Probably the best option for those that use mt4.
  • #30
  • May 31, 2010 5:54pm May 31, 2010 5:54pm
Quoting Jlr
Received refund for 50 pips of slip about a week back. Took a week or so to receive it, but it came. So far not so sure about the poor reviews, they've been a great broker. Probably the best option for those that use mt4.
Yah I got a credit back to my account for a 43 pip slip, which probably happened around the same time as you.

ATC has always been great; my only complaints have been the frequency of technical issues that screw with proper trade execution. But even with those issues, they always make it right, so I have stayed with them.
  • #31
  • May 31, 2010 8:09pm May 31, 2010 8:09pm
Quoting TC East
Yah I got a credit back to my account for a 43 pip slip, which probably happened around the same time as you.

ATC has always been great; my only complaints have been the frequency of technical issues that screw with proper trade execution. But even with those issues, they always make it right, so I have stayed with them.
Hopefully its all fixed up, been running smoothly last few weeks. They sent out a msg saying they changed something on their servers and there haven't been any problems since. Hopefully stays this way.
  • #32
  • Jun 19, 2010 12:30pm Jun 19, 2010 12:30pm
I've been running a demo with ATC. Last week it did great for me. Fast fills while maintaining a tight spread. I will be going with a live account soon. I am hoping there is no difference between demo and live account in terms of order fills and constant low spreads?

It's early....but this broker seems to be the best MT4 broker out there...by far. And I have run demos on many mt4 brokers. I just hope fxcm does not muck things up....I'm a little leary of them.
  • #33
  • Edited 10:19pm Jun 19, 2010 2:30pm | Edited 10:19pm
Quoting 60minman
I've been running a demo with ATC. Last week it did great for me. Fast fills while maintaining a tight spread. I will be going with a live account soon. I am hoping there is no difference between demo and live account in terms of order fills and constant low spreads?

It's early....but this broker seems to be the best MT4 broker out there...by far. And I have run demos on many mt4 brokers. I just hope fxcm does not muck things up....I'm a little leary of them.
Re. demo vs. live, the spreads are the same, but execution is not the same on demo, i.e. on live you'll get slippage, etc. As long as FXCM isn't screwing things up though, live execution is pretty good.

Having been with ATC for quite a while now, I can say they are good for trading with MT4, and even though there are technical snafus from time to time, they are honest people and have always made things right with me as a client.

I still kind of wish they would get a better vendor than FXCM, but overall I've been happy...
  • #34
  • Aug 31, 2010 6:39pm Aug 31, 2010 6:39pm
started up a atc demo mt4. i like it alot better than the bucket shop i started with. is the commission reflected in the spreads? i don't see it in my account history or anything. or is the demo different than live and i'm gonna get the extra $4 per trade only on live?
  • #35
  • Aug 31, 2010 7:41pm Aug 31, 2010 7:41pm
Quoting davidlawaz
started up a atc demo mt4. i like it alot better than the bucket shop i started with. is the commission reflected in the spreads? i don't see it in my account history or anything. or is the demo different than live and i'm gonna get the extra $4 per trade only on live?
Don't know about the demo but you're correct the live commission is the $4 per side ($8 round turn) no matter what pair is traded. Commission is not in spreads at all. Maybe they just don't have commissions reflected in demo, but make sure your "commissions" column is viewable in MT4 (right click any column heading, then be sure "commissions" is checked).
  • #36
  • Edited 6:40pm Nov 13, 2010 5:07pm | Edited 6:40pm
I started out with IBFX a few years ago, then Forex (Gain Capital), Fxsolution and then FXDD. Never have problems with FXDD except their high spread, especially GBPJPY. I returned to IBFX again in May for my 2nd account. They seem to be better than the first time I used them. Their spreads is better, though not fixed like before (they claim to be STP broker). Their execution is fast.

Looking for brokers with lower spreads, I moved the accounts to Dukascopy and GOMarkets and at the same time opened an account with ATC Brokers but no deposit yet due to FXCMphobia.

Then this CFTC crab came along, GOMarkets, which I really like, stop servicing US clients and told us to close the account. After looking at IB, don't like their platform, I funded my ATC account and start trading live with them.

ATC customer service is nice without a doubt, but the trade execution is slower than IBFX and FXDD that can be noticed easily, no comparison to Dukascopy's Jforex platform. But let talked about MT4.

The most bothersome from the trades at ATC is that ALL but one execution of the SL, TP and Stop order are triggered at the different price. They are off by 1, 2 and at one time 4.8 pips, even on a no-news preriod. This screws up my trading and recovery plans, distracted me while trading.

Checking with my ATC Demo, of course, no slip happened at all. All my trading history with FXDD shows the slip 1-2 pips only 5 times--a very small percentage relative to the total number of trades, and all of those happened long way back, not recently.

On IBFX trade history records, all SL, TP, stop order are triggered at the set price.

I am going to trade mainly with Dukascopy and move my 2nd account from ATC to either FXDD or IBFX.
  • #37
  • Last Post: Jul 27, 2014 11:52am Jul 27, 2014 11:52am
Back in 2010 - on page 1 of this thread - someone made the below comment about ATC Brokers

Quoting TC East
{quote}They (ATC Brokers) are an IB for FXCM-UK, so that's where your money is traded. They provide an ECN MT4 platform, using FXCM's "no dealing desk" pricing. The execution delays, price delays, etc., all have to do with FXCM, not ATC.

Is the above still true? Are ATC Brokers still an IB for FXCM? Are they still having the issues with their platform?

I looked at the reviews for ATC Brokers at the Forex Peace Army website and the reviews are very good. In fact, they have the highest rating for a broker with 100 or more reviews at Forex Peace Army's website. It would seem they would be the best broker to go with here in the United States.

So anyways, can anyone tell me if the above comment by TC East is still true - in regards to ATC Brokers affiliation with FXCM? Since his comment was made 4 years ago then maybe ATC Brokers might no longer be affiliated with FXCM?
"Trading is a mental sport." - Ziad Masri
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