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GoMarkets Discussion

  • #101
  • Mar 2, 2010 2:00pm Mar 2, 2010 2:00pm
GoMarkets = Slomarkets
  • #102
  • Edited 3:29pm Mar 2, 2010 3:18pm | Edited 3:29pm
Quoting DaleC
GoMarkets = Slomarkets
many it should be demo markets..

Demo's working great as aways..

However, I haven't seen any improvements in order execution time in the last few days.

Someone said something about comparing gomarkets feed versus Currenx, etc..
well, If you compare Gomarkets with Thinkorswim's interbank feed and Mb trading, the feeds looks very similar..Only tiny price divations, never more than pip that is for certain....However, that's not the problem..

The problem is when the trades get executed..they take so long, your at the mercy of them spitting out whatver (execution price) they want.

That's the problem..

the feed does seem to be in real time...Just the execution time..Makes you wonder...
  • #103
  • Mar 2, 2010 7:20pm Mar 2, 2010 7:20pm
Quoting Gamma76
The problem is when the trades get executed..they take so long, your at the mercy of them spitting out whatver (execution price) they want.

That's the problem..

the feed does seem to be in real time...Just the execution time..Makes you wonder...
They are trying to beat the spike traders by giving them a delayed execution that results in a bad fill. This 'problem' will never be fixed.
  • #104
  • Mar 2, 2010 9:09pm Mar 2, 2010 9:09pm
I can find no difference to the response time in closing trades since the weekend supposed "rebuild"

8 seconds to close and EU short... not at news time, no high volume ....just brick slow
  • #105
  • Mar 2, 2010 10:12pm Mar 2, 2010 10:12pm
Yeah disapointing stuff for sure.
  • #106
  • Mar 2, 2010 10:30pm Mar 2, 2010 10:30pm
  •  onu
  • | Joined Feb 2006 | Status: superior senior member | 746 Posts
They still working on it......



"Dear Client,



Further to our recent system rebuild that occurred at the weekend we have noticed that a very small minority of clients are still seeing minor delays with trade execution.



This problem is occurring when clients are connecting to an external data centre and not direct to the server (the automated Meta process due to location and the MT4 trying to find the fastest connection) . This delayed exectution speed normally only affects the first trade executed with a new platform session with the connection then passing from the data centre to the server. Our IT department are liaising with MetaQuotes directly to solve this ASAP. The demo server is not affected by this as it is not augmented by an additional data centre.



To always ensure that you have the best possible connection and execution, we recommend using a Virtual Private Server. We have negotiated discounted VPS services with leading providers and further information can be found from clicking here.



Please note we will be perfoming a quick system restart at 15:30 AEDT (06:30 server time) today. For further information, please do nt hesitate to contact us.



We would like to apologise for inconvenience if any this is causing and we will have this rectified very shortly.



Regards,

Go Markets "
  • #107
  • Mar 2, 2010 10:35pm Mar 2, 2010 10:35pm
I have a veteran trader friend from Australia that says they are good to go. I have demo-traded them for a month now and will be opening an account asap. I have been told numerous times by them, in chat and phone that they do not trade at all. Also have been told several times thier servers are in New Zealand for better connectivity to the market (banks).(And they run thier own servers.)
It should cost about 10 dollars from thier bank to wire you money, plus your bank's fee to recieve also.
And just to add a value to being a FF member, Citibank has consumer banking centers in Australia and United States.
I will report after I get going with my new account, I only scalp occasionaly, just to let you know in advance.
  • #108
  • Mar 2, 2010 11:16pm Mar 2, 2010 11:16pm
Some correspondence I have had with my contact at GO.

At the weekend we did perform a full system rebuild and re-calibration of the live trading servers. It seems that it did improve the overall performance of the server (much like when you reformat a home computer). However, we still noticed that some clients had slower execution. In testing we noticed that in the most part the first trade executed after a login (or period of inactivity) was slower than the rest of the trades being taken. From further testing it appears that our number one priority data centre was actually not performing the task it should do – which is providing assistance to the main trading server with regards to load balancing and quote giving. We have now made a slight change this afternoon to the data centre priorities, meaning that the ill-performing data centre has now been taken out the list of priority servers.

We are currently arranging for two new data centres, one in Australia and one in Asia which will perform better than the old DC and these should be live within the next 3-4 weeks.

Hopefully with the latest change you should be seeing your execution speed return to normal levels.
  • #109
  • Mar 2, 2010 11:19pm Mar 2, 2010 11:19pm
Hi,

I have an account with Go, I find that if I open a trade box and wait a while for my trigger then click buy/sell it takes up to 10 secs.

If I open the box and trade straight away it usually works fairly well, maybe a 1 or 2 secs.

Don't know why, but perhaps others could try it and see if it helps the speed.
Money grows on the tree of persistence
  • #110
  • Mar 2, 2010 11:49pm Mar 2, 2010 11:49pm
So we wait another 3-4 weeks...Then the problem doesn't get fixed again. However, this time they will decide they will build a new data center in istanbul, and another in Kazakstan..

So many excuses guys...

  • #111
  • Mar 3, 2010 12:59am Mar 3, 2010 12:59am
Well credit where credit is due at least they have recognised an issue rather than burying heads in the sand like some other brokers.
maybe you should try a VPS, 30bucks a month is reasonable for peace of mind, or go elsewhere if its causing you to much hassle.
  • #112
  • Mar 3, 2010 5:49am Mar 3, 2010 5:49am
Quoting jointhepips
Well credit where credit is due at least they have recognised an issue rather than burying heads in the sand like some other brokers.
maybe you should try a VPS, 30bucks a month is reasonable for peace of mind, or go elsewhere if its causing you to much hassle.
The VPS is not the solution. It is a side issue that's been thrown in all this by Go Markets. No one should have to get a VPS to get decent execution from their broker. The delay clearly being on Go Market's side and they have acknowledged this then a VPS will not change anything.
  • #113
  • Mar 3, 2010 9:48am Mar 3, 2010 9:48am
Quoting jointhepips
Well credit where credit is due at least they have recognised an issue rather than burying heads in the sand like some other brokers.
maybe you should try a VPS, 30bucks a month is reasonable for peace of mind, or go elsewhere if its causing you to much hassle.
This is true..they are recognizing the probems..That is a step in the right direction..Perhaps i need to be more patient with them..

However, 30 dollars a month is an expense i would rather not have..

That makes the cost of each trade a lot higher...
  • #114
  • Mar 3, 2010 12:05pm Mar 3, 2010 12:05pm
Quoting sutters
We are currently arranging for two new data centres, one in Australia and one in Asia .
Why can't they put one in the US so that they can be closer to the Currenex servers from where they get their real-time quotes and where they get the traders' orders executed?

It doesn't make sense from a latency point of view for data to have to travel from US to New Zealand or Asia. It's the Australian/New Zealand or Asian residents who should be using a VPS that is located in the US, not the other way around.

I came across this eforex magazine special feature on latency and Currenex that was published in October 2005: https://dret.currenex.com/pdfs/news-oct-2005_latency_issue.pdf
If you read it you'd learn that back then (over 4 years ago) the Currenex platform was processing around 5000 orders per second. It would probably be many times higher now. You can see the amount of attention, effort and investment that Currenex have put in to ensure low latency and top performance, especially for order execution. They're dealing with microsecond time frames. Does it then make sense to add a 200ms bottleneck (US to NZ internet connection) to such an ultra low latency system? It might be a bit like owning a Cray supercomputer but only ever using it to write and send email.

Their spreads are excellent, they seem honest in terms of funds safety, and they appear to take genuine action when traders complain. However, apart from the execution delays that people have been complaining about that hopefully will get fixed, it's the physical location of the GoMarkets servers that worries me. I'm quite sure that they'd get plenty more new clients if they put a data center in the US, as everything else is positive.
  • #115
  • Mar 3, 2010 1:27pm Mar 3, 2010 1:27pm
Quoting Hyper
Why can't they put one in the US so that they can be closer to the Currenex servers from where they get their real-time quotes and where they get the traders' orders executed?

It doesn't make sense from a latency point of view for data to have to travel from US to New Zealand or Asia. It's the Australian/New Zealand or Asian residents who should be using a VPS that is located in the US, not the other way around.

I came across this eforex magazine special feature on latency and Currenex that was published in October 2005: https://dret.currenex.com/pdfs/news-oct-2005_latency_issue.pdf
If...
The simple answer to that is the U.S government would then try to take over thier operations. I am going with them because the 2 American brokers I like cannot allow me to trade without government interference in my relationship with them and the market itself. Establishing any concrete business in the States is asking for congress to begin thier process of conquest. I know that micro-second execution speed is important to scalping 1 or 2 pips, but I am very happy to work with any broker that is set up with the business model that Go Markets has, I.E. 200+:1 leverage, low margin deposits and no limitations on my order types and entries. Nobody can be satisfied if thier technical services are not functioning well as that is what we are essentially paying them for, I do hope they fix the issues quickly.
  • #116
  • Mar 3, 2010 6:24pm Mar 3, 2010 6:24pm
Quoting aengusj
Have had an account with them for the past few months and today my AUD/NZD account was instantly wiped out, just prior to the RBA announcement. What's odd is that the price that wiped me out (1.30087) is not shown on the chart or the M1 history in Metatrader. Additionally it doesn't seem to have occurred on my other account with gomarkets as no trades were opened or closed during the spike. Ditto with my other LatitudeFx account - no evidence of such a spike on either the chart or the price history. Did anyone else experience this? I've email gomarkets...
My terminal shows that Spread for Aud/Nzd at GoMarkets spiked up to 152 pips! That may be what caused this.
  • #117
  • Mar 3, 2010 7:11pm Mar 3, 2010 7:11pm
Quoting compujock
My terminal shows that Spread for Aud/Nzd at GoMarkets spiked up to 152 pips! That may be what caused this.
Since I read that they are using a currenex feed I am not surprised.

So we are trading on a currenex feed with a dealing desk execution
  • #118
  • Mar 4, 2010 1:50pm Mar 4, 2010 1:50pm
Quoting PipStar
Since I read that they are using a currenex feed I am not surprised.

So we are trading on a currenex feed with a dealing desk execution

Sounds like a good business model...
  • #119
  • Mar 4, 2010 2:08pm Mar 4, 2010 2:08pm
Quoting nubcake
the word is that fixed spread brokers basically stop accepting orders around news time, so instead of a wide spread you get no trade ability whatsoever.

there is no way to cheat the system.
I would not call it cheating the system, never had trades refused, but I have had plenty of requotes around news when the price is moving quickly. Thats just because of the delay between me and the broker though.
The greatest force on earth is compound interest.
  • #120
  • Mar 5, 2010 7:11pm Mar 5, 2010 7:11pm
Go Markets spreads for USD/JPY during last friday non farm payroll news was over 50 pips. Can anyone report the spread on other pairs since i could not watch them all?

By the way, I have not seen any improvement in execution time still the few seconds delay while placing an order.
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