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Trouble With FXCM Servers

  • #61
  • Jan 22, 2010 3:41pm Jan 22, 2010 3:41pm
Quoting Jason Rogers
Hi everyone,

I have more information. See below statement from www.FXstatus.com

FXCM trading will be inaccessible for the remainder of the trading day. Please log into your account as soon as trading resumes on Sunday at 5:15 est and close out any trades that you intended to close today at the market rate. If the rate you end up receiving on Sunday is better than you originally requested on Friday, you certainly keep the additional profit. If it is worse, please log the details of your trade including your...
So my question is,if i cant remember my ticket number,and obviously i can't log in to my account,how can i request a review or have my open positions (which are in the minus now due to the server problem)taken care of..since i cant send email with those details today?
  • #62
  • Jan 22, 2010 3:48pm Jan 22, 2010 3:48pm
Well thats it for me-I am going up to Hollywood & Highland to stare(and marvel) at the 24 hr Hollywood FreakShow. I will still wonder what happened today. Take care all and dont worry about open trades so much-FXCM will do the right thing after this debacle. Time to mingle and mangle amongst the natives-till Sunday!
FF = Forex Faggots
  • #63
  • Jan 22, 2010 3:50pm Jan 22, 2010 3:50pm
No chat service now and I haven't been able to log on for 5 hours. Any explanation yet Jason ? Some people at fxcm are going to have a shit load of work sorting this out next week. Loads of people unable to adjust their trades before the weekend. It's not good Jason it's not good. Any explanation?
  • #64
  • Jan 22, 2010 3:57pm Jan 22, 2010 3:57pm
Quoting TheGreatMilenko
You're lucky, I have 4 mini lots open, long, on nzd/usd with no stops in place , over the weekend! I have no problem leaving trades over the weekend, as I trade longer time frames. But over the weekend with NO STOPS!!!AAARRRGGGHHHH!!!!. Talking of weekends, have a nice one my friend.
I don't agree that i'm lucky man. I 'm sure about that. I trade swing during the week and scalp when range and after friday new york session has opened with trying to close position (only one at one time with one lot) as fast as possible before half NewYork session. I got very bad experience before and i'm trying to learn from. Today, this technic gave result from unexpected thing (which today was my broker problem).

Seems FXCM will compensate, if position was in lost after their bug, then no problem i think.

Enjoy your week-end too bro.
No Signal, No Trade. No fundamenals, No headache.
  • #65
  • Jan 22, 2010 4:06pm Jan 22, 2010 4:06pm
Quoting enewbold
You obviously have lower standards than I, so why don't you go out in the street and play with the other kiddies!
No need for that . You've no idea what his standards are. If errors are rectified then fine. If the errors aren't rectified , then get grouchy. You never make any mistakes?
  • #66
  • Jan 22, 2010 4:10pm Jan 22, 2010 4:10pm
Quoting Darkcarnival
No need for that . You've no idea what his standards are. If errors are rectified then fine. If the errors aren't rectified , then get grouchy. You never make any mistakes?

All covered by the Law of SHIT HAPPENS!!!


You never get praise for working faultlessly for years on end, but nothing but critism when 1 thing goes wrong.

Being in IT, Servers Fail, Software randomly decided to stop talking a bit of other software, why I trade in the hope of getting away
Nothing to it, but to do it!!! Stick to the plan FOOL!!!!
  • #67
  • Jan 22, 2010 4:25pm Jan 22, 2010 4:25pm
Quoting Darkcarnival
No chat service now and I haven't been able to log on for 5 hours. Any explanation yet Jason ? Some people at fxcm are going to have a shit load of work sorting this out next week. Loads of people unable to adjust their trades before the weekend. It's not good Jason it's not good. Any explanation?
You must know why this problem has occurred. Are we witnessing the demise of FXCM? Please give us an explanation!
  • #68
  • Edited 5:12pm Jan 22, 2010 4:37pm | Edited 5:12pm
Quoting NYWallSt
I remember when Zecco messed up their clients accounts a while back. Apparently everyone had Millions of dollars in buying power one morning LOL. That was great.

no, 8fingers, THATS the way you treat clients!
  • #69
  • Jan 22, 2010 4:39pm Jan 22, 2010 4:39pm
Quoting Moody
I've never encountered this problem with FXCM before.
Not since the open of the Asian session on... can't quite remember think jan 10. down for 4 hours...
  • #70
  • Jan 22, 2010 4:48pm Jan 22, 2010 4:48pm
Quoting Jason Rogers
Hi everyone,

I have more information....
With respect Jason, that isn't more information. It's exactly the same information. ie " you can't use fxcm at the moment"
  • #71
  • Jan 22, 2010 4:52pm Jan 22, 2010 4:52pm
Quoting Darkcarnival
With respect Jason, that isn't more information. It's exactly the same information. ie " you can't use fxcm at the moment"

Would knowing why which would likely be some techno geek speak anyway suddenly make it all better and work ?? NO!!


Trading on a Friday madness should be down the pub
Nothing to it, but to do it!!! Stick to the plan FOOL!!!!
  • #72
  • Jan 22, 2010 5:01pm Jan 22, 2010 5:01pm
Quoting Turveyd
Would knowing why which would likely be some techno geek speak anyway suddenly make it all better and work ?? NO!!


Trading on a Friday madness should be down the pub
Would knowing why which would? Trading on a friday madness? Oh I see, you HAVE been down the pub! Have a good weekend mate. Hair of the dog for you tomorrow!!
  • #73
  • Jan 22, 2010 5:03pm Jan 22, 2010 5:03pm
Quoting Darkcarnival
Would knowing why which would? Trading on a friday madness? Oh I see, you HAVE been down the pub! Have a good weekend mate. Hair of the dog for you tomorrow!!
If you knew the reason, it wouldn't fix the server / issue, might not even be FXCM it might be the Internet Lines which FXCM tap into and beyond there control.

I haven't been to the pub, don't drink, I was about to trade when it went down, but it's been 1 of those weeks so expected really!!

As long as it's back Sunday ( Monday am UK will do me fine ) then all is fine!!
Nothing to it, but to do it!!! Stick to the plan FOOL!!!!
  • #74
  • Jan 22, 2010 5:10pm Jan 22, 2010 5:10pm
Quoting Leche Mocha
What are S10 charts?
Nevermind. You seem to be the only that even mentions them after I did a search, lol.
Source: http://www.forexfactory.com/showthre...378&page=12977
Quote
55 100 200 SMA or EMA ??? I use those with EMA!!

currently using 26ema, 60ema, 200ema I've speeded the system up with M1.

Also S10 charts with EMA16, EMA70, EMA160, EMA360 that works really well.

Odds on getting a 15pip+ move ( normally ) on moving over EMA 160 or EMA26 is like 80%+.

Free S10 charts here :-

https://fxtrade.oanda.com/your_account/fxgame/
  • #75
  • Jan 22, 2010 5:30pm Jan 22, 2010 5:30pm
Quoting Turveyd
If you knew the reason, it wouldn't fix the server / issue, might not even be FXCM it might be the Internet Lines which FXCM tap into and beyond there control.

I haven't been to the pub, don't drink, I was about to trade when it went down, but it's been 1 of those weeks so expected really!!

As long as it's back Sunday ( Monday am UK will do me fine ) then all is fine!!
In your last post you said not to trade on a friday, you should be down the pub? Now you're saying you don't drink? Ignore list it is!!
  • #76
  • Jan 22, 2010 5:31pm Jan 22, 2010 5:31pm
Quoting Darkcarnival
In your last post you said not to trade on a friday, you should be down the pub? Now you're saying you don't drink? Ignore list it is!!

No sense of humour some people!!!


Most of us don't trade Friday, cause it's a Friday and loads of others don't and fridays are generally bad days to trade, not today though as the rest of the week was crap, today rocked but hey
Nothing to it, but to do it!!! Stick to the plan FOOL!!!!
  • #77
  • Jan 22, 2010 5:37pm Jan 22, 2010 5:37pm
Quoting Turveyd
No sense of humour some people!!!


Most of us don't trade Friday, cause it's a Friday and loads of others don't and fridays are generally bad days to trade, not today though as the rest of the week was crap, today rocked but hey
Yeah.. let's just leave it...
  • #78
  • Jan 22, 2010 5:41pm Jan 22, 2010 5:41pm
Quoting Darkcarnival
Yeah.. let's just leave it...

Volumes are Low and Friday and Monday for Scalping Thursday is generally the highest most active day, you've got a lot to learn


Pres's Speach had the markets scared until yesterday though why it was crazy today.
Nothing to it, but to do it!!! Stick to the plan FOOL!!!!
  • #79
  • Jan 22, 2010 5:46pm Jan 22, 2010 5:46pm
Quoting Turveyd
Volumes are Low and Friday and Monday for Scalping Thursday is generally the highest most active day, you've got a lot to learn


Pres's Speach had the markets scared until yesterday though why it was crazy today.
Like I said, let's just leave it.....
  • #80
  • Jan 22, 2010 7:11pm Jan 22, 2010 7:11pm
For those who didn't read / get the e-mail the fault was ....


The cause of the disruption was identified as a faulty network switch.


Basically a bigger version of your ADSL modem, not something quick to fix as they'll have to work out what went wrong in the first place, source a new 1, get some IT Geek over to plug it in and re configure it and restart all of the servers atleast 3times ( we get paid by the hour )

Happy ??
Nothing to it, but to do it!!! Stick to the plan FOOL!!!!
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