Opening a live account, ACM/Dukascopy

can you post an update ...
I'm considering a non-US broker since the whole NFA saga began.

what is their usual spread on Euro and Cable ?
does their platform freeze sometimes ?
do you have to restart it ....etc ?

Hi,

Just over a month now with ACM. I use the 'Advanced Trader' Java platform and overall I am happy with it. I've never had to restart the platform although there have been a few minor issues.

Had the occasional problem with trading being 'temporarily suspended' (a little red box comes up which you have to click to acknowledge). This seems to happen every other day or so and lasts for netween 1 and 5 minutes.

Yesterday the graphs kept working but the deal(bid/ask) box prices froze (so you could not trade). After a few minutes the 'trading temporarily suspended' alert came up. Took maybe 5 minutes before things were back to normal.

So far this has happened at random times and never coinciding with news releases. So I don't think it's just programming bugs rather than ACM trying to be clever!

One thing I do like is the ability to set audible alarms at price levels just in case I get distracted (not sure if all the other brokers have this).

I only have a mini account so that I can trade small 10,000 unit lots. The spread I pay for this is 4 pips (Euro & Cable). No commision just rollover charges. If you trade larger lots the spread goes down (see their web site).

Stops are slipped a fraction of a pip more often than not. Say 40.7 pips when I'd specified 40. I don't view this as a real problem (compared to me getting the trade wrong by 40 pips!). Never slipped fractionally in my favour yet though!

Hope this helps.


Cheers

hey atb, you never said if you were using the MT4 or the ACM platform? If it's the Java or web trader, what do you think of the new FX Insider, do you use it at all? I think it's the most usefull live tool I have used in a long time.

Hi edrake,

I use the ACM platform and yes I do use the FX Insider function.

Sometimes news results appear slightly quicker on the forex factory calander but generally FX insider is quick.

The FX insider 'dealer sentiment' comments are interesting but I do not place trades based on them.

Hope this helps.

Cheers

atb

This is the list of spreads fo ACM, I also trade with them and fr what ive looked they have lowest spreads for majors http://www.ac-markets.com/online-for...ead-rates.aspx

these spreads are a bad joke

I agree with that.

Even the "ACM Institutional+" is a joke.

Real Interbank quotes are much tighter than what they offer.

Normally the EUR/USD and USD/JPY spreads are 0,1-0,5 pips during England and US session.

When you sign the application forms, (signature, place and date) what do they mean by place? i never seen that before .... maybe that is a swiss thing? im in U.S

I just put in my home town and country, eg. 'London, UK'